One our favorite restaurants to go for date nights. The food is amazing and the atmosphere is perfect! If you haven't been here yet, you really should. read more

I took my wife to Charleston's for her birthday! Called to make a reservation, but they would not take one for only two. OK So we arrived on a Saturday night & we were seated immediately! However, there were two big parties next to us & the noise was loud. When our waitress showed up, she literally had to shout at us so we could understand her. I ordered a scotch & water & my wife ordered a sparkling lemon water. Our drinks were served quickly & tasted good. We ordered our meals. I ordered Walt's Champagne chicken salad. My wife ordered the small prime rib. My salad was very good. However, my wife's prime rib was dry. Our total food bill & tip were not pricey. However, due to the loud surroundings & my wife's dry prime rib, I could not rate the restaurant a five star & dropped it to a four star experience. My wife had eaten there before & this was my first visit. I'm sure we will revisit it. read more

We eat here on a regular basis. The reason we keep coming back is due to the high consistency of their food. The ribs and chicken dish is excellent. If I can't decide I'll get a burger and a Guinness.. read more

We've lived here about 8 years, just got around to Charlestons. I wanted some fried okra because hard to find. My wife had chicken fried steak, I had fish and chips....we also ordered chips and salsa. Everything was great. We ordered additional salsa to take home. The fish was very good, the carrots were great. All in all a wonderful experience, great service (Wednesday). We will be making this a regular stop. read more

The ribs are great and the key lime pie is almost as good as eating it in the Keys. Staff is very attentive.

The food is everything you would expect from a corporate chain. Everything tasted ok, all of the Formica was spotless and polished to its best. The service is always impeccable, but always robotic. There is no wiggle room from it. They follow and go with the corporate flow. If you like a robotic, consistent experience go here. Don't expect anything more, or less. No personalization. read more

We have eaten at Charleston's for years, but were really disappointed last night. Service wasn't great, and I couldn't even eat my dinner. It was just not good at all. I ordered the fish and chips and it was served cold and greasy. Waitress didn't even ask why I hadn't eaten it, she just brought us a check. Don't know if I will be back. read more

The food is well worth the price. First, you get TONS of it. Second, it's delicious. Personal Favorites: Walt's Champagne Chicken Salad, Prime Rib, The Filet (ask for a blue cheese butter topping... yum!), spinach artichoke dip, shrimpcargot ( very similar to what you can get at M's Pub, only cheesier). I don't know why you would get a cheeseburger here when the steaks and other entrees are so delicious. The only thing I didn't like was the Chicken Parm,,, it was a little blah. Service has always been excellent when I've been there. read more

I'm not a big carrot fan but the glazed carrots here are wonderful! Prime rib and roasted chicken are tender, juicy and worth the price. Nice upscale environment but can get busy. read more

My husband and I love Charleston's. We like the dark ambiance and the servers are very attentive. I think last week I ended up drinking almost 4 glasses of iced tea as they kept bringing me a fresh one. I had the shrimp scampi which I'd never had there before and it was delicious. I usually have the baked, half chicken. Last time I got that I had just started eating it and about 2 or 3 minutes in to it the server came over with another one and said "the chef thought that one was too dark" and gave me a new one. That really impressed my husband. My husband had the pork chops and garlic mashed potatoes and said they were very good. read more

My only 5 star restaurant in Omaha. One of our go to places. Great atmosphere and the food is always good, unlike many restaurants where the food quality varies with the moon cycles. Chicken fried steak is one of the best I have found anywhere and the best in Omaha. High marks for the menu, drink selections, and service. I've have been there dozens of times and have not been disappointed even once. I'm picky so that statement stands on its own. And the prices are reasonable. If anyone finds a better restaurant in Omaha for the price let me know. read more

Poor service and dining experience. We arrived at 2pm on Sunday and chose to sit at a booth in the bar section in order to enjoy a more casual environment. After being hailed by the bar tender and told he would be right over, we felt good. Ten minutes later, he finally came over wearing latex gloves and asked what we'd like to drink. We ordered a Diet Coke and an iced tea; no menus were given to us. He left and other couples started filling adjacent seating. He came back with our drinks, still wearing latex gloves. Odd, but whatever. No menus. In a couple of minutes, we were finally given menus. The people that arrived after us had already ordered at this point. The table next to us had THREE servers ensure they were covered, tripping over themselves in the process. We finally ordered and said, "Thanks, we've been waiting quite a while." The new server, backing up the original one, apologized and said our orders would go right in. 30 minutes later, after everyone around us had already received appetizers and main courses, I stood up and headed to the bar to pay for our soft drinks and leave. I ran into the server bringing our order and told him to skip it; we were not accepting the order and wanted to leave. The manager proceeded to charge me full price - so, I naturally explained, "Um, no...the service was horrible for us and you personally served people next to us and were aware we arrived long before them..." she then had an epiphany and refunded the bill in full. This is becoming more and more typical in West Omaha, in general, but I was surprised to experience this at Charleston's. The manager offered coupons - no, thank you, I don't want to repeat the experience! read more

I was in Omaha with friends last night. Went to Charleston's at around 8:30 PM. Crowded but got a table for four right away. Hostess was nice with her y'all Texas accent. Ethan, our server was fantastic, even though my mom thought he was British when he was really from Kansas. My blue cheese salad was amazing. Blue cheese crumbles, hard-boiled egg, onions, croutons and blue cheese dressing. Prime rib was prepared rare, which I love, and came with creamy horseradish and au jus. I asked for a couple of extra horseradishes, which sometimes restaurants charge extra, but here that was not the case. Others in my dining party had Caesar salad, shrimp scampi, a 10 ounce filet on special and a chicken avocado club sandwich. One dinner companion had the add on shrimp skewers to the filet. Atmosphere, food, and waiter we're exceptional. If I ever see a Charleston's, I definitely will stop. You cannot go wrong at this dining establishment. read more

Charleston's has maybe the best bowl of Baked Potato Soup in this town. Their house salad is piled with lettuce, boiled egg, bacon, and tomatoes and I always suggest their creamy garlic dressing. The menu is pretty diverse and while you wouldn't expect it - the ribs are delicious. Service is always superb. read more

Really like the champagne salad! Overall always consistent. I get dressing on the side

Can't thank you enough for getting a happy hour. We walk over from our office to get a quick dinner and drinks from happy hour before heading back to work. We stop here one to two times a week and always have awesome service, food and drinks. read more

Love their baked potato soup and crescent rolls. Cute date night location.

I'm not sure why anyone would decide to go to a place that doesn't seem to care about the customer. Food is terribly mediocre. Shameful wine list. Disinterested service. Seems busy, unfortunately. read more

My wife and I ordered the French Dip ($18) and the Grilled Chicken and Avocado ($11) Club. The French Dip was rife with hard gristle and the overall sandwich was very small for $18. What I was able to eat was very good. The side of fries was also small. The sandwich was about right for $11. The service was VERY good. read more

Five of us went to charlestons on 76th and dodge tonight.Juan our waiter was the best! I am glad you put the shrimp scampi back on the menu. Good restaurant- good time! Marshall read more

Food and service is fantastic! Never had a bad experience here and are frequent visitors to Charelstons. The wait is a little long sometimes but definitely worth it! read more

This place is atrocious. Currently 7:05 and had my reservation slated at 7 pm sharp. My tummy has an ever so steady growl and the atmosphere wreaks of butthole. My legs are in pain as they do not provide seats for people. My little child currently is dying of starvation and can't seem to see a single thing with the poor lighting. P.S it's now 7:08. Also the hostesses look scandalous. Plus who hires redheads? They don't have souls. Well anyways I just want a glass wine but the bartender is slower than Antonio Cromartie's pullout game. Well anyways what's the point of a reservation, I could of ate 3 Big Macs by now, hopefully I get free desert if not this placed is doomed. DOOMED... Like the galaxy when the empire took over. Also it's 7:11 now. At least that gas station would have my food for me. read more

Really good - even for takeout! We ordered the ribs, enchilada plate and the fish & chips. The whole family was happy. The curbside pickup added an extra convenience. read more

This is by far my favorite restaurant in town!! They are the best restaurant as far as serving and the food portions were awesome! We loved the ambiance it was great!! It was our first time there my fiance and I and we enjoyed how we were treated ....and the food was excellent!! Because of the large portions we had to take some home with us! And our drinks were bottomless even the water! We really liked that because we never once had to ask our waiter or waitress to assist us they were attentive at all times in the place was not empty! Again we just really enjoyed our food and our date time there! I don't remember the waitress name but I really am happy about how she served us and I could tell that she wasn't the only one working there that was attentive to the customers thank you Charleston and we will be back!! read more

This is a solid chain restaurant. The menu is broad enough to feed almost anyone. I had a bison burger with fries. The burger was a little dry, but okay. The restaurant itself is very dimly lit and full of dark wood. The look makes it feel like it could be a great date night spot, but lack of sound absorption makes the restaurant seem louder than average, and hard to have conversations in. Customer service was great. read more

Amazing food, amazing staff. Can't go wrong with anything on the menu! Definitely my favorite restaurant in Omaha. Perfect for a date night or a fun lunch! read more

You Reuben was terrible ! Please send your cook to The Crescent Moon to find out how a Reuben is supposed to be made.

Had not the greatest experience tonight. My sister and I had the soup and salad with the Gumbo Soup. It was not as I fondly remembered it. We asked that the soup and salad be served together, but the rice was not ready for the soup garnish. When the Gumbo came it was not hot. there was another wait for new soup to be made. When it was "re-served" there there was but one lonely shrimp and no okra in by bowl, while my sister had over nine shrimp and a generous amount of okra. In the past, there was at least an ice cream scoop of rice plopped in the center. This time there may have been a soup spoonful of rice, which purpose of the rice is to "cool down" the Gumbo spices. We did receive two complimentary croissants from our waitress. But, please, Corporate Office, please use the Gumbo recipe as you first presented it. read more

Came here the night before Valentine's Day and had a wonderful meal. My boyfriend and I had a few appetizers to start that were delicious! The croissants were AMAZING! Our meals were also great. I loved the ambience as well. Service was meh. Our waiter could have been a little more friendly towards us. He did his job but didn't seem very upbeat or happy, which made a huge difference in our experience there. Besides that, everything was perfect. read more

great food and ambiance...excellent service

Love the food at Charlestons!! Great queso dip, delicious salads, and great service. Just wish it was a little less expensive, but definitely worth it. read more

Picked for Grandma"s (--)th Birthday. Menu is manageable ie. Not 15 pages and still has something for everyone. Sirloin was really good, Salmon was acceptable to our most critical family member. Those who tried the Reuben said it was one of the best they have had. Try the Okra. If you like Banana Creme Pie, this one is to live for! read more

This restaurant is awesome and we go here frequently. I'm aware that there have been some management changes which has made everything run a whole lot smoother, so don't be swayed by some of the other comments below. Things have changed for the better! The food and the service are totally awesome! read more

We have eaten at both Dodge St locations, but most recently have gone to the one at 75th, and have eaten at Charlestons many times over the past 3 years. My favorite dish, the Chicken Piccatta, however, seems to be shrinking at an alarming rate. The most recent 3 times, the chicken portions were 2 pieces about 3" in diameter and less than 1/2" thick. Even the pasta, one of the cheapest things a restaurant can serve (except lettuce), has diminished from about 2 generous cooked cups to less than 1 cup of pasta. No chance of any leftovers here; I was still hungry after I finished the meal. The options for sides are extremely limited. I don't think they even offer a potato, unless you count French fries as a potato. Another minor annoyance is that the girls in black who seat people always try to seat us in the bar. We are obviously not under 30, and would rather be able to talk than have our ears filled with music that we aren't interested in. If we were there for drinks, we would ask to be in the bar. At least, ask our preference before you try to seat us there. Don't make me ask for a different table after we get led to the bar. Maybe it is because we got re-seated in the dining area, but our server was clearly not interested in service. Water glasses were not refilled. She asked if we wanted a take-home box while we were still eating. I was not quite done with my "side" when she took my plate from me. She brought the bill as she took my plate. We ordered a soft drink when the food came, and we had to ask two more times before it was finally brought. At least we were not charged for it. This has gone from being my favorite reasonably priced restaurant in Omaha to one of the pack of mediocre ones. It will be awhile before I go back to this restaurant. For a place with nice decor, and a boutique menu, they need to try harder. read more

I have been going to Charlestons for 15 years and always had a wonderful dinner with excellent service. Last night was a terrible experience. From the radio country music, to the waiter not opening our wine in front of us nor refilling our glasses, the atmosphere felt like we should've been at Applebee's (esp. with the table sitting across from us resting his feet on the booth). Is this not a classy restaurant anymore? I always order a filet medium well and we were ALWAYS told to cut into our meat when it was served to be sure it was cooked to our liking. They did not ask us to do that. My filet was medium rare - I sent it back to be cooked more, and the manager brought it back to me apologizing and said he will return to check on my meal. He never returned and my filet was still medium rare. In fact, the waiter, Nick, seemed to avoid our table after that. Our check was $195+ and it was not worth it. Going to Charlestons was always a guaranteed great meal but now, whatever changes have been made - staff, music, the quality is sub par and not worth the price! read more

Not too bad. Small menu, but everything thay make is prepared well and made from scratch. Really good serving staff. Great porkchops!

We had dinner there with friends on 9-15-14 and we were really disappointed. Service was good, but we don't believe we were served the fish we selected - tilapida and sea bass. Both were really bad and of course, considering the price of the meal, we felt cheated. Joyce Kochen read more

Had another great visit to Chaleston's. This is one classy joint. Great place for a first date or a place to impress the soon to be in-laws. Use it for business or pleasure the food and atmosphere are top notch. read more

It was my special birthday dinner. I so looked forward to the great garlic mashed potatoes - What a disappointment - they were so spicy we couldn't eat them. They substituted rice for my husband - which they inadvertently charged us for! . My prime rib was good - my husband ordered the ribs - when they came they were so large an order - he ate less than half. They were very good but the problem was at the end when we asked the waitress about why they didn't have a half rack on the menu and she said they did - it just doesn't show on the menu! We asked for the manager -he gave us some song and dance about trying to keep the menu short. Altho the food was good - we won't be back because we felt taken advantage of. If you can't be honest about smaller portions being available- what else is going on? There are too many great restaurants here in Omaha to put up with this type of situation. read more

I am giving Charleston's a 2 star rating because most of our party was satisfied with their meals. But beware... if you have any sort of food allergy or ask for something to come without what is listed on the menu, they are unable to meet this request. We were there today for a birthday lunch and one of our party has severe dietary allergies. We don't eat out often but as this was a special occasion, we didn't want to miss out. He ordered a chicken breast, plain, no seasonings. What he got was a very flat...very small piece of chicken. No nice juicy piece of chicken here! While everyone else's plate was overflowing with "BIG" amounts of food, his was not enough to feed a bird. Also his side of fries was extremely small. Totally not worth it. Food allergies does not equal starvation. (It's hard enough to order with specifications and embarrassing when with a group.) When I complained to the manager he was very nice about it but it should have never left the kitchen that way. Also our hamburger, no cheese, was ordered as a lettuce wrap due to gluten allergy. It did not come as a wrap and it came with cheese. With all the other requests happening, it was easier to scrape off the cheese then send it back. Our server should have caught that too. Way too expensive to have bad experience. There are many places that handle dietary allergies well. We will not be returning to Charlestons. read more