Easy and super fast check in!! David was very nice and personally showed me to the unit. 10/10…read morerecommend!! :D Thank you so much!!

I loved that I was able to hold my unit while I made my final decision and that the sign up and…read morecontract process was so easy. Hans reached out to make sure I had everything I needed, and when I moved in, was so great to work with. The unit is the perfect size and is very clean.

When I went in originally to rent my storage, La Shonda helped me. She was great. She took me…read morethere, answered all my questions and got me set up. When I returned to move everything in Todd helped me get the locks on and explained everything. Everyone is so kind and professional. The facility itself is very clean amd it's easy to access everything. I couldn't be happier with this facility. Thank you La Shonda and Todd!!

Lashonda and Herman were so helpful and honest throughout the lease process. The facility is safe…read moreand secure. I definitely felt comfortable leaving my items here. I'd recommend the facility to anyone!

Convenient location and was able to rent the space right away. Great customer service.read more

Check in process was effortless, had a spot to move my stuff in less than 15 minutes! Very decent…read moreprices for the space provided. Awesome experience all around!

I normally don't write reviews, but this one is well deserved…read more I went to the Public Storage on Sorrento Valley Road and Tomisha helped me out -- she was honestly amazing. She took the time to walk me through everything, showed me the actual units (not just talking about it), and helped me understand what size I really needed. I was thinking about getting a 5x5, but after seeing it, I realized it would've been too small. Thanks to her, I went with a 5x10 and I'm really happy with that decision. I'm a veteran, and she mentioned she comes from a military family. You can tell she understands and respects that, and that meant a lot to me. She was patient, clear, and didn't rush anything. You can tell she actually cares about helping people, not just making a sale. Customer service like this is rare these days. If you come here, definitely ask for Tomisha -- she'll take care of you.

We have had GREAT SUCCESS with four lovely individuals -- Dylan, Aaron, Will, and Megan. We are so…read moreappreciative for their friendly support and kindness. They're stellar!

The assistant manager Jayden was very helpful and friendly, she was able to help my mother pick the…read moreright size and explain everything that needed to be done. They even had a truck to help for first time move in.

I cannot say enough good things about this storage facility! The young lady that helped me sign up…read moresign in almost 2 years ago was amazing. Unfortunately I do not recall her name at this moment, but I will say this recently Andre. And made such a big difference in my life. I've suffered a traumatic brain injury therefore things such as payment, especially when I've had to cancel credit cards escape me reoccurring payments. They are always so kind to call me and remind me. The other day, my truck was broken into all of my cards were stolen, and Andre went way his way to call me and ask if there was could do to help. Let me know how many days I had before a late charge was going to be incurred. Even followed up later in the day at the time that I requested and called me to assist me in filling out the paperwork that I was able to pay my storage with. He sent me paperwork to where I could put it through my bank account because I no longer had access to any credit cards or my bank card and I'm currently in Mexico when this happened. Without that I would've had late fees. always so personable and so helpful when I forget they'll send follow up emails and they'll call and remind me. As a person with ADA issues, I am ever so grateful when I can find a business that has the courtesy and the understanding that San Diego self has shown me over the last two years. As for the facility, it's clean knee which is definitely helpful during the summer when I'm moving things in and out. Thank you, Andre and thank you San Diego self Storage. You definitely deserve five star rating!

Nick is the best at customer service of any person I've ever dealt with in a real estate career…read morethat spans 44 years, brokering several thousand transactions (1,000+ commercial & thousands of residential properties)!!! The facility itself is immaculate & ultra-safe! Very easy to access all units!

Like many of the reviews here, this does not reflect on the employees but rather the significant…read moreprice increases. I've had my stuff here for two years, twice I've moved my stuff to smaller units to save money and Every time I did that, they just increased the rent on my new unit. It's like they know people don't want to go through the hassle of getting their stuff and moving it to a cheaper place so they are stuck to just leave it there and eat the cost.

David had great customer service and was so friendly and welcoming. The site was very clean and…read morewelcoming.

The staff at Poway Road Mini Storage were very courteous and helpful. They are definitely customer…read moreservice oriented! The facilities are very clean. Thank you, Myriam, for your help and ensuring we got the storage unit that best fit our needs!

I can't say enough good things about this storage facility! It's me it's clean. It's…read moreair-conditioned so in the hot days you're ready in an ugly situation but at least this way you don't have to sweat while you're doing it! All of the people that work there are so pleasant so helpful. Shoot, even the bathroom is amazing at the facility along with their little candies that they have available for you I've suffered a traumatic brain injury in the past so businesses that can help me remember things or at least be kind when I have forgotten mean a lot to me. Recently my truck was broken into while I was in Mexico and my purse along with all of my credit cards in my bank card were stolen. This made it impossible for me to pay my storage bill when it came due. I had been on auto pay, but once the cards were killed, that was no longer relevant. Andre went way out of his way to call and remind me that the bill was due, he even let me know how many days I had to work with before a late charge would be assessed once I realize that I wasn't going to be able to use my bank card in time he immediately sent me a form which was super easy to fill out online, allowing my bank account to be linked to my auto pay, and the funds were immediately available so that my items in storage were safe and sound Andre followed up with me to make sure that I had it done if I needed any help he was there for me and just overall compassionate and understanding! That's so hard to find nowadays I highly recommend this facility on every level. It's fantastic. Signed a happy customer

Went here because of the promotion for 2 months at 1/2 off. Great deal. When we went to the storage…read morefacility it was easy to Get in and out of our storage room, we also thought it was super clean as well. It's a great place to store stuff. Worth it.