Meiyi Y.

I ordered the dong ding oolong tea with cream and grass jelly through Ubereats. The tea flavor was strong and fragrant. The cream paired well with it.

Lynnelle E.

My first time here, it was packed but our order came out fast and there was plenty of seating. I had ordered: 1. Creamy mango tart: This one you couldn't make any changes to. It was sweet, tart, and refreshing. It was what I needed and was gone in minutes Next time, I have to order two drinks. 2. Green tea (hot) : My aunt loved this and said it was better than other places. I think this is one of the first places that I've been to, where they had a lion machine. Instead of a coffee machine, it was for teas. It was nice to see each tea made to order. The line and people seem intimidating but it goes by quick. Will definitely be back soon

Harry W.

A clean well lighted place for tea! Bright clean interior with a decent amount of seating to enjoy your teas. They even provide simple board games and Jenga to keep you and your friends entertained! Efficient service, clean bathroom too! I'm not usually a big fan of iced teas, but I tried the mango osthamus at half sweetness intensity. I found it refreshing and light. I wouldn't mind ordering that again.

Aaron K.

Chicha San Chen is the super hyped bubble tea shop from Taiwan that's apparently won a bunch of tea related accolades that I won't pretend to be remotely familiar with. Their ordering system is entirely via two kiosks, which can be annoying if the customers ahead are slow, ordering a bunch of drinks, or both. They really should have a policy for cashiers handling smaller orders (2-3 drinks or less) and forcing kiosks only for larger groups. The estimated wait times vary pretty wildly, so take their posted estimates with a grain of salt. It stated 15-20 minutes when I was there, but it took about 25 (and we were just the 2nd group in line, though there were clearly tons of queued orders already with people standing around or sitting waiting). When we finally got our drinks, the Classic Ding Dong Oolong Milk Tea and the Milk Tea with Taro Balls and Taro Paste, I was expecting really prominent tea flavor like you get from the best milk teas in Taiwan and HK, especially given their hand-brewing process for each cup (which partly explains why wait times balloon). Sadly, I got very little tea flavor from either drink. That said, the fresh taro paste and taro balls were very tasty, with the balls having fantastic QQ chewiness. Prices are a bit much though, at almost $10 for that drink alone. I honestly think they could cut costs on gimmicks like the rope carriers (cute for influencers, but pretty useless and likely jacks up the price for regular customers). One silver lining from the long wait is that we spilled over into a free tea tasting slot. Miranda was fantastic as our guide as she was super friendly, funny, and knowledgeable. She walked us through how their Lishan Oolong Tea (sold separately, not used for in-store drinks) is harvested and sun-baked into 5 different varietals, each with unique colors, aromas, and tastes (and following the sun both literally and figuratively in terms of names and descriptors). Overall, it's a fun experience if you enjoy that sort of thing (and your wait happens aligns with a tasting slot or you can always a reserve ahead of time as well), so 5 stars for Miranda and the tasting, but the actual milk teas were lacking and a disappointment given the hype, cost and wait.

Deanna L.

My second time at Chicha San Chen, both from different locations, and I was not impressed. The first time was too light in flavor, and this time tasted too tannic. Which is surprising because, everything in terms of temperature and weight seems so precise. I ordered to the Dong Ding milk tea and the bitterness wasn't pleasant, plus the boba was a bit too soft for my liking. I did love the clean and spacious interior of the storefront

Meriya S.

I have heard from several friends that the place was good. I personally enjoyed the strong tea flavors, but I also like fruit-infused teas, so I chose Osmanthus Oolong tea with passion, konjac, light sugar, and less ice. I am so in love with the tea here, it tastes exactly the way I like it. I love how they use the teapresso machine to brew the tea leaves which makes the flavor stronger. The cafe's decor looks clean and it has a good vibes, and when I went, it was not too busy. You can also order through their application and earn points or at the Kiosks and put your phone number to earn points as well.

Bill P.

Order: Dong ding oolong milk tea: tea is freshly brewed to order, was not too milky. Bubbles (boba) was chewy and soft, just right. the classic milk tea and can't do wrong with this order Lemon condensed milk: lemon is very tart, balanced a bit with the creaminess of the milk. Clean, well lit interior space with lots of seats. There are samples in the front to try. Place can gets busy with a queue and there is an estimated time posted if you're in line. Great place for tea based drinks.

Crystalin B.

Omg I'm so obsessed with this place! My husband got the dong ding oolong milk tea and I got the classic milk tea - both were so good! Their boba is super soft with the perfect chew. This place is so legit because you can see them brewing the tea right in front of you. The storefront itself is airy and spacious. They have I think 2 kiosks where you can order from and our drinks came out pretty quickly. It's right down the street from in n out which is a huge plus!

Elaine Y.

Finally got around to trying Chicha San Chen and it was very much worth the hype in my opinion. I mean, I went back a second time in one week to another drink (Osmanthus Tea with Cream) and it was just as good. The tea is very robust here so that tea espresso machine they have is definitely worth it even though it means your wait is going to be a little longer since each cup is brewed separately. Also, because the tea is the main character here and not pre-brewed, I don't think you need toppings. In fact, toppings will probably detract from the experience. Moreover, adding toppings here will probably tip your drink over $10 which is kind of crazy in my opinion. The interior is also very nice. It's a nice space to just sit and relax with your drink. I can confidently say that they are one of my top tea shops at the moment for an occasional treat.

Johnny Z.

One of the best boba spots in the area. The drinks are consistently well-made with great balance -- not overly sweet, and you can really taste the quality of the tea. The milk foam is rich and smooth, and the texture of the boba is perfect -- soft with just the right chew. Everything feels fresh and thoughtfully prepared. Service is quick and friendly, even when it's busy, and the shop has a clean, modern vibe that makes it a nice place to stop by. Definitely a go-to spot whenever I'm craving boba.

Jackson C.

Fairly new boba tea shop in Daly City. What makes this place unique is that the tea is made to order using a drip/pour over method. The tea flavor is very pronounced for most of the drinks. The Dong Ding Oolong Milk Tea is recommended here and we also enjoyed the classic fruit tea. They also offer a cute take-way entrapment to carry your drinks. Periodically, they offer a free tea experience where someone walks you through various tea tasting to show how different tea roasting can result in different tea tastes. I haven't seen this at other boba locations. I did try this experience one time and it was fun. Probably took about 10 min. The interior offers a number of seats to hangout...pretty cool. In my opinion, one of the better places to grab boba among a sea of boba shops in the Bay Area.

Madel R.

The place is nice and clean, bright, and offers plenty of seating and tables, which makes it a great place to hang out or get some work done. The drinks are always high quality and so good, and the customer service is consistently friendly and fast. They have self-order kiosks which makes everything super easy, and there's plenty of parking which is a huge plus. My go to is the Green Milk Tea with Taro balls and Taro Paste 10/10. However, Prices are on the higher side (around $9 per drink), so it feels more like a treat than an everyday go-to--but overall, a great experience.

Lisa X.

The tea is so good here. I got an iced tea with no sugar. Cute cup holder design, too. Came over after shopping nearby at HomeGoods. Very busy store. My little fur child was with me and we were just grabbing a quick tea drink before heading home, so didn't stay too long. The store looks clean and modern. Would come back and try other teas and maybe a tea experience another time. Located inside the Serramonte Mall area by Gellert Blvd and Serramonte Blvd.