Just ordered 2 medium fries with our drive through order and this is what we get. Why Chick Fil A? Why? Disappointing & frustrating. Tired, at the end of a long day, expect to get what you pay for, and this. read more

Chick-fil-A - This is how they fill their large fries - Fast Food Near Me - Brea, California

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By far the slowest Chic fila. I don't understand how there is no urgency for the drive thru whatsoever. Yorba Linda and Orange locations are much quicker. read more

Chick-fil-A - Got in line 17 mins ago and still sitting here - Fast Food Near Me - Brea, California

I have to say ChickFilA... you guys are getting cheaper by the minute. The more attention your getting, you guys seem to be ripping us off of our chicken. What happened to the whole chicken patty!!!? This is more of a chicken strip. SO disappointed and dissatisfied! This is not the first time this has happened, so now I'm posting. I'm Sad because this chicken breakfast sandwich WAS my favorite! AND SO WAS YOUR ESTABLISHMENT! One star, because I had to in order to post. read more

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This is what we got. Only half full of fries. Both medium and large. We live far from this location so we can't go back but this is ridiculous read more

Chick-fil-A - This is what we got - Fast Food Near Me - Brea, California

Don't come after 9 PM for take out or dine in. They close their lobby at 9 PM. You'll be stuck in the drive thru for more than 20 minutes. Don't bother with delivery too, as they'll have to wait in the drive thru line too. read more

Went in ordered got rang up guy seemed nice but didn't get my drink idk that could be me being picky but there were a couple things up with my order ordered a large fry put a picture of how filled they were ordered dine in could be me being picky but got a bag instead of tray then my sandwich got a piece of cheese didn't order or ask for it i know I'm complaining about free cheese but just kind of cherry on top but wasn't feeling the vibe read more

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Longest wait ever. The drive through takes 20 minutes. And there's no point in bringing the food to your car so it's going to be extra cold by the time I get home since I'm stuck in line. I'd like to wash my hands before I eat. read more

This Chick-fil-A location was usually my Go-To before my high school volleyball games, dances, and after watching basketball and football games. They usually have on-point service and accurate orders... but not this last time. I had ordered my standard original chicken sandwich meal for curbside pickup and took the food home(after waiting a long 30 minutes for my food to come out). After opening the bag at home to eat my meal, I realized that they forgot to put in my beloved waffle fries, and instead gave me an additional bag of sauces. I sent in a complaint to the CFA one app, got a response from the company, but am STILL waiting a response from the store. It has now been over 3 weeks. I did NOT receive a refund of my fries OR a voucher for fries the next time I go. My disappointment is immeasurable and my CFA experience has been degrading. Chic-fil-A has always been one of my favorite restaurants growing up, and it would be sad to say that it might not be in the future. read more

What can I say? This is one of our family staples. We usually eat here a couple times a month. Consistently great service and food from this location. read more

I asked for dressing and got No dressing for my 2 salads and wrap!! I got not dressing at home and life sucks right now, thank you -.- read more

Just left there. Waited on my lunch. 15 minutes pass by and I see my food on a table at the door (blocking people off at door due to pandemic). I got 10 minutes for lunch because they couldn't have got my attention and let me know my order was sitting there.Pretty bummed with service. Get back to work.. my ranch is missing my drink is missing and they didn't put the sandwich in one of their bags (special requested)... and I only have 10 minutes to get this fixed. read more

Clean place and fast service. I am an uber eats driver so being on time makes a big difference, the crew are nice.

This is probably the worst Chick-fil-A I have ever been to. On multiple occasions, whether they be drive thru, order ahead, or walking in they have messed up my order. How hard is to give me a coke? Just today I orders a large coke, cobb salad, and grilled chicken club. I got Diet Coke, instead of crispy chicken I got grilled chicken in my salad, and a grilled chicken salad. For an establishment that has multiple workers just talking in the back, how is my order fumbled? In the past, they have forget the sauce for my sandwich, the whole drink itself, and disrespected my requests. While I do not write many reviews, only those for poor experiences, it was a pleasure to write this one. read more

Worst ever! I went via the drive thru to place my usual order for the 4 people. They asked me to park on the side and almost 15 minutes later was brought my food only because I YELLED out my window to get attention. The Drive thru is a HOT mess here. I recommend your logistics is bettered. Never again! read more

This location is horrible. 40 minutes to order in drive thru. They can't get their act together. Avoid at all costs. read more

Once again I come here I hate writing negative reviews but, literally everytime I come to this location something is wrong. Tonight I ordered a Cobb Salad and two drinks. I had asked for the Cobb salad to come with grilled nuggets and I received what looked like shredded chicken. I had also asked for two sides of the avocado ranch and I had only received one. I wouldn't care about the ranch but I was planning on packing the salad for lunch for two days of work and one packet just wouldn't be enough. I guess next time I have to hold up the line to check and make sure all my items are correct. I didn't think I would need to at a chick fil a read more

This is probably the worst experience I have had at a chick-fil-a. Ordered the Mac & cheese for my kid - not in the bag. Ordered sauces to accompany 2 meals + kids meal and was provided 1 ketchup and 1 ranch total. What am I supposed to with 2 sauces and 3 meals?!? Now I have a crying kid with no Mac & cheese and no condiments. this location is pathetic. My advice check your bag for accuracy here and go to a different chick-fil-a if possible. read more

I am so glad that the chickfila brea has re-opened! I went there again tonight and once again so happy with their efficiency and how friendly their staff is. The girls at the window were so happy and personable! Thank you brea chickfila for always giving such great customer service and making your customers happy! read more

I honestly don't like writing reviews for fast food places and especially if it's a chain restaurant. But this chick FIL a has the best God damn customer service ever. The customer service is better than some sit down restaurants I've been to in the past. They go above and beyond what is required at a fast food place. All the people working here look like they like their jobs, they don't look like murdering psychopaths. Maybe the pay is better so the mood is better, whatever the case, I wished it was like this at all fast food places. As for the food, the spicy chicken sandwich is fucking bomb. I always get the combo, yes it's a bit pricey... But you pay for what you get. (back in the days, when I was a cheapskate, I would be perplexed as to why people came here for chicken sandwiches instead of McDonald's for cheap Mcchickens... But i soon realized the quality is in a different ball park) The criss cut fries go so well with the chick FIL a sauce. Actually anything will go well with the chick FIL a sauce. They should make couch medicine taste like chick FIL a sauce. $1,000,000 idea...... This dining area is clean and bathrooms are clean as well. read more

If I could give NEGATIVE stars I would. Nothing but bad things to say about this location. This is the worst chick fil a I've ever been to. I'm not one to even leave reviews, but this had to be said. Read the rest of the reviews and looks like I'm not the only one. EVERY single time I go to this location, they get something wrong. Either missing items, charged extra, cold food, stale fries, old chicken, etc! The staff here is worthless, they don't have an ounce of customer service. There's no way to talk to anyone because there's no number on the receipt. I've tried giving this location a chance, I've been here 5+ times and every time it's something, if you could avoid this place, do so. read more

Either avoid this location or check your food thoroughly before you leave. I placed a mobile order and they gave me the wrong sauce, they forgot my brownie, and my root beer was flat. They didn't even bother compensating me for the drink. read more

This Chick-fil-A is one of the best service was great cashier friendly and know complaints on asking for well done items, came here for breakfast and ordered a lunch item, with No struggle at all! Great job Chick-fil-A Brea and thanks Emily for making this a great Breakfast! read more

The service here is amazing !!! Definitely my go to location. I've never actually been inside, I've always gone through drive-thru even when the lines were super long. There are two lanes. I've never had to wait more than 10 minutes! They are super fast here which I love, especially for those people in a rush. Sometimes they'll have employees taking orders outside so things go faster and smoother. Once they take your order they charge your card and you receive you receipt at a podium with a little umbrella they have set up just before the window where you receive your food. Everything is quick and easy. read more

FAVORITE FAST FOOD RESTAURANT!! I have this deep love for everything Chick Fil A and would probably eat it everyday if I could. On a more serious note though, their food is extremely good and their service is top notch so there is really nothing to not like about this place. None of their food ever tastes too greasy like other fast food restaurants which makes everything just taste that much better. Their Original Chicken Sandwich is to die for. The best part about Chick Fil A though has to be their service. I have never had a bad experience here. The servers are always going above and beyond to make sure I'm taken care of and that my experience is nothing less than perfect. They start up conversations, always remain polite, and just exude this genuine and friendly personality, it just makes you want to come back. Oh, and never forget to load up on the Chick Fil A sacue..it's AMAZING! read more

Chick-fil-A - Best waffle fries! - Fast Food Near Me - Brea, California

Came in this afternoon and ordered 1 Original Chicken Sandwich. The employee took my order in the drive through and asked if I needed anything else. I asked for extra Chik FilA sauce and he said we are all out. I was surprised. I asked him why. He tells me " you know that plane crash on the 215, that was our warehouse ". I was stunned! I felt bad until I realized that it was not there warehouse per ALL the news stations. We know restaurants are stingy with there sauces but don't use a news story for you being cheap. read more

I placed a mobile order and clicked "I'm here" once I was safely parked. I noticed they were pretty busy so I waited patiently, checking my app so that I don't miss the notification that my food was ready. I waited 35 minute, still nothing. Finally I decided to walk over (I was parked pretty far because the shopping center was busy). As I walked up I noticed a large bag, the only bag, at the table. Yup, it was mine, just sitting there for who knows how long. There weren't any employees outside so I waited till someone came out, he asked if I needed anything and I told him I was never notified when my order was ready for pickup and asked if he knows how long my food was sitting there. He said he will go ask and went inside. 2 minutes pass and nothing, I finally walked away because my food was already getting cold, didn't want to wait any longer. Got to my destination and we pretty much ate soggy sandwiches and cold fries. $42 worth of food, mobile app is a fail! read more

I absolutely love this chick-fil-a location. Not only has the food been consistently great, but so has the service. Every time I go (usually drive thru) all staff members go above and beyond in their friendliness and kindness. read more

Ordered a few regular items like the chicken biscuit and the mini chicken bites for myself and the family. The cashier over the microphone was very confused the whole time and seemed way too interested in my thanksgiving. I appreciate how friendly she was being, however, I obviously did not want to converse. During the conversation I was asked if I wanted any sauce and replied with my order. I went to the window, payed and received my order; which frankly, was incorrect and lacked the sauces I had asked for. Really unexpected poor service. I doubt I will be back to this location or any other store for an overpriced dry biscuit with breaded chicken... read more

One of the best Chick-fil-A around! I often times go out of my way to specifically come to this location. For some reason this location always delivers above and beyond and the food always comes out piping hot! In general, out of all the fast food locations around the area Chick-fil-A is my go to place. You just cannot beat a spicy chicken sandwich or a chicken nugget meal with the delicious Chick-fil-A sauce. Fries are great as well. Be sure to say hi to team member Jack M. Dude is super awesome and accommodating. Even if you're in a bad mood cause you're hungry he'll make your day 200x better. Best soda water in town as well. Thanks Jack! read more

Best chick til a around! I came here around noon and the line was almost out the door. Customer service is phenomenal for a fast food place. Everyone is friendly and accommodating. Despite the place being super packed, I got my food in less than five minutes after ordering and there's a nice lady going around asking if you need refills or if she can take away your tray. Food was fresh and hot! I got the Chic Fil A deluxe with the chic fil a sauce and a cookies and cream shake. So good!! I can definitely see why everyone is here. read more

This location sucks. Each order I have made here has something missing. This morning I ordered a bacon egg and cheese sandwich for delivery and it was missing the flippin egg! The EGG! read more

Buisness is closed. Don't bother driving to this location because it is closed. Remodeling the inside even tho you can't go inside. Hmmm

I am leaving this review because how amazing the workers are here !! There have been 2 recent occasions where I have received either extra food/ free food because of the wait and someone (not a worker) else took my pick up order. Chick-fil-A didn't have to give me free food because of another customer who took my pickup order, they could of easily just remade my order and had me pay but they waived the order for free. You guys don't realize how happy that made me!!! little gestures like this are what makes Chick-fil-A great. The employees here deserve so much more appreciation for their hard work and integrity. I hope management sees this and rewards the team! Thank you Chick-fil-A!! Keep putting smiles on people's faces :) read more

Kudos to the employees who work out in the sun to take orders. It's chick-fil-a, of course it gets an A+. Best fast food fried chicken tenders and I really love their Grilled Chicken Sandwich as well! read more

Friendly and fast service... clean polite amazing employees ... works like workers bees and ants Amazing to watch them work as a team. How they greet each other and customers. The only thing I would like to request if they can save the usage paper bags and cup carriers if customers are dining in... it wasteful. Thank you... read more

Love Chick-fil-A but the drive thru wait is ridiculous. Don't know why they are moving at a snails pace when other locations are much faster. Avoid coming to this one until they get their shit together. They are a fast food restaurant after all so hurry it up guys. read more

I ordered 2 meals from this restaurant through UberEats and they forgot all the sauces I asked for. Also the fries were super cold and my house is about a 7 minutes drive so they shouldn't have been this cold. They were also not fully cooked or salted. read more

I'm convinced that every employee at Chick-Fil-A is always in a good mood. I've never come across a rude employee. I love it. This particular location falls in line with great customer service as well. My only complaint is that I have a 30 minute lunch, work minutes away and there is always a super long line. Hence why I only come here once in a blue moon for lunch during the weekday. I mean who doesn't want that perfectly made chicken sandwich and waffle fries. However, it just takes too long during lunch time to get your food. Despite the wait, once you get your food, it's yummy goodness till the last bite. read more

I know many people love beef and yes USA is a beef country but I love the inspiration of Chick Fil A. Yes it is a fast food restaurant but it isn't like many. They are unique to say the least out of all fast food they don't serve beef! It is all chicken and if you love chicken you will fall in love with this place. Staff here is super nice and polite with the food always being cooked well and qiuck. My favorite favorite items to get is the spicy chick fil a sandwich! They changed the flavor to make it a little bit more spicy and yes I can say I loved it even more! They got it down on how to make some delicious grilled and deep fried chicken. So one place that I will for sure go when I'm back in Cali is Chick Fil A ! :) It is something I also deeply miss or maybe I am just a fanatic about chicken. Yes I know this place isn't all healthy but at least the food taste delicious and I would rather go here than Mc Donalds. I just wish they had more locations everywhere because more people should try it out and yes it will good. read more

I got the chicken strips combo. Luckily, I got my meal for free because of a work lunch and learn. hehe Overall, it was pretty good. I was very impressed with all the sauces they have. Ranch, honey bbq, bbq, chick fil a sauce, ketchup, honey mustard, buffalo, and this Polynesian sauce which was my favorite. It was a red and sweet sauce. The waffle fries were pretty good. Chicken strips where a bit small but the combo was just perfect for me. At first when I saw the food, it looked a bit small on the quantity but after eating my chicken strips, fries and drink, I was pretty full. It is a little bit pricey for a fast food restaurant but I wouldn't mind eating it once in a while. read more

Chick-fil-A - Sooo many sauces - Fast Food Near Me - Brea, California