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    Chick-fil-A

    3.9 (428 reviews)
    Open 6:30 am - 11:00 pm
    Updated 1 week ago

    Chick-fil-A Photos

    Business Info

    CHICK-FIL-A ATMOSPHERE

    What's the vibe?
    Casual
    Classy
    Moderate noise
    Good for groups

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    Recommended Reviews - Chick-fil-A

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    Classic chicken sandwich "doctored up" at home with zucchini pickles and fresh tomato slice-2023
    Christina S.

    Fantastic service and accuracy with orders-even when it is super busy! Consistency is their mantra with all order items. I love ordering the classic chicken sandwich on a weekly basis and putting it in the fridge and then later "doctoring" it up!!! Love the condiments as well.

    Michelle M.

    I'm going to begin by saying - our prayers have been answered...first Chick-fil-A in Canada as of September 2019. But back to topic, had to visit during my trip last month and got me the spicy chicken, waffle fries and an iced tea. The service here is just amazing. They have a wide selection of sauces. I'm so in love.

    Adnan M.

    I have had food from here multiple times. Generally this is a great spot. However at times I have been disappointed with my fries! Waffle fries are best when hot and fresh but I have had stale fries before. But that's not to give them any less credit for the great job this branch does. Everything here is great. I also get many offers time to time via emails and they do good job in keeping loyal customers engaged. It's my go to location and will definitely keep going there! Just keep your fries fresh! Had grill chicken nuggets and fries on my most recent order. Everything was delicious! Thanks team!

    Wendy H.

    The nuggets were good. They actually taste like chicken and the app ordering process is pretty cool. You scan the table and they bring you the food. And they don't start making the food until you get there so the food is always fresh. The service was really good.

    Receipt

    My son was in the hospital, Lurie's..., he wanted chick-fil-a, he ordered 12 nuggets (small like tiny popcorn shrimp), fries (cold a/f) and a drink. Paid $22 for this crap! Driver was an idiot, however l, that's on DoorDash

    Waffle fries
    Jessica M.

    Maybe I just don't get it... Chick-fil-A was just OK and nothing more. I tried the waffle fries and spicy chicken sandwich. Neither were spectacular or especially standing out. Although I did like how the sandwich came in a separate bag to keep it warm. Perhaps the continuous hype is due to the lack of Southern fast food chains in the Chicagoland..... Perhaps I'm just a difficult person.... Because I'm certain I can find something similar at McD's and Wendy's.

    Original Chicken Sandwich
    Robert C.

    So they finally brought Chick-fil-A to Chicago. And this location is brand spanking new. The interior is very nice and clean, and the wait staff is ridiculously polite/attentive. I think they are trying to create a good impression, so it remains to be seen how long this will last. Upon entering, there was a greeter that was handing out menus (!!) to people in line. You know, just in case the giant flat screen menus on the wall weren't enough. The place was very crowded as well, which is understandable given the hype surrounding Chick-fil-A (downside: it can be tough to find a seat, which is almost unheard of for a fast food place). Ordering was painless and the food arrived quickly. There was also a manager-type guy who walked around to literally every table and asked how we were doing and if we needed any refills. It was a nice gesture, but started to get kind of creepy after awhile. I'm here for fast food, not for fine dining! The food was very good, but pricey for fast food. Chick-fil-A has a reputation for being a very good fast food place, and now I understand why. Definitely worth checking out.

    Chick-fil-A Cobb Salad with Honey Mustard Dressing.
    Adam C.

    Absolutely adore this restaurant. So clean, staff is uber courteous, and the food is delicious! Went with a Cobb salad this time and it did not disappoint. I am thrilled they have caffeine free diet coke as well as powerade on tap!

    Inside Chick-fil-A, city edition.
    Daniel Y.

    If you've been to Chick-fil-A, then this experience is not that different. It's in the city, in a busy area. Funny thing is that it's next to a Red Robin and a McDonalds. Just walk down the line. The world is your oyster. Service at this location is exceptional just like other locations I've been to. There isn't too much waiting in line, and food comes out relatively fast. (Surprise, surprise, it's FAST FOOD.) There is plenty of seating, and it's clean throughout. You can't take this kind of thing for granted in the city! If you can't make up your mind about the bevy of choices in the city, this is safe, and they don't charge you more than they normally do just because it's in an urban location unlike other chains. Pro tip: check in using your Yelp app, and get a free cookie! It's hot! (disclaimer: This is probably a limited time offer.)

    ows a chicken sandwich with lettuce and tomatoes
    Justice J.

    I was so eager to write this review I practically ran out of the property. This was the WORST chick-fil-a experience I have ever had. When I walked into the establishment I was not greeted, and the restaurant was not busy even a little bit. Moving forward I approached the counter where a young man took my spicy chicken order. I have the app so it was a reward I was redeeming. I asked him to add lettuce, tomato and cheese to make it a deluxe and I would pay the difference. I paid 56 cents. When my order was given to me I check it and noticed lettuce had not been added. I approach the young man again (mind you there are no other guests In like at this time) and I tell him lettuce was not added to my sandwich. He approaches a manager (team leader) in the grey/striped shirt and proceeds to tell him what happened. The manager tells him that he didn't properly ring it up for the lettuce to be added so I need to pay extra. The young man approaches me, NEVER APOLOGIZES for his mistake, instead says it wasn't rung up with the lettuce so he can ring it up for me now. At this point I'm already getting frustrated, but again initially he was supposed to ring me up with all the extra toppings so I assumed I payed for it. Nevertheless I took out a quarter and paid the extra. I told him that I would like a fresh sandwich with all the proper toppings. I didn't want to be brought out a slice of lettuce. The young man says "well the Sandwich is fine it just needs the lettuce so idk if they will do that for u but I will check". This young team member then approach's the manager once again and the manager Okays my request. At this point still no apology has been given. I wait for my new sandwich, and when it comes out I decided to check it again. I look and now I have lettuce but the tomatoes are missing. So now I approach the counter again, letting the young man know the sandwich now doesn't have tomato's. He begins to laugh and then says "oh wow.. I'll tell them to remake it"AGAIN STILL NO APOLOGY! Not to mention at this point you all have made multiple mistakes, are laughing about wasting my time, and not one manager has even looked my way to apologize. WHAT upsets me the most is that I worked for chick fil a when I was in college, and I cannot believe the caliber of ppl this company is now hiring. ABSOLUTELY ridiculous, no customer service or communication skills at all! I am now waiting for my new sandwich and I tell the young man. "Listen, plz just tell them I was a spicy deluxe, that's it " it's literally a spicy sandwich and I paid for the extra toppings to make it a deluxe. It's very simple. He goes to the manager who is bagging orders and tells him. The manager at this point knowing how long I've been the the establishment, seeing how many times my order has been messed up , still does not apologize or approach me. Instead looks completely annoyed that I am still there! I was in disbelief! When my sandwich finally came out I figured that THIS TIME THE ORDER HAD TO BE RIGHT, not to mention I didn't feel like a valued guest. I felt like a burden to everyone here and I didn't do anything but order my food. I live only a few blocks away so when I got home to eat. The sandwich did have the proper toppings. However it was extremely stale. The bread was hard and the chicken was soggy as if the sandwich had been made 30 minutes prior and was just sitting there. The fry carton was half full and the fries were not even a little fresh. Waste of my TIME !

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    13 years ago

    Delicious, fast, and cheap. Juicy chicken, crunch fries, good service.

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    CFA rocks no matter where your at. The service was fast and consistant. The food was ideal and tasty! Yum!

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    13 years ago

    I'm so happy Chicago has one...it makes me miss my hometown...Memphis,10.

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    14 years ago

    Chick-fil-A always has the nicest people working there! Food of course is good.

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    Page 9 of 11

    Ask the Community - Chick-fil-A

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    I LOVED my meal here! Ēma (Ay-mah) brings some glamour and glitz to the Mediterranean dining scene,…read morewith an airy, elevated hotel-lobby feel that still doesn't demand a dress code. Dresscode: Smart Casual / Casual Noise Level: Medium (it gets buzzy after 5:30pm) Thursday night Happy Hour was lively, so it took about 10-15 minutes for someone to come around, but service was attentive once we got going. The food is where Ēma really shines. From the Happy Hour menu, the Charred Eggplant Hummus and Crispy Potatoes were generously portioned and great for sharing. On the main menu, the Indian-Mediterranean fusion Bhel Hummus was a party for my taste buds, while the Hot Honey Halloumi and Chicken Kefta rounded out the table nicely. The halloumi is more of a side than a main, but that sweet-and-salty hot honey combo was chef's kiss. For our finisher, the Chocolate Torte knocked us out. Decadent, delicious and chocolate with lots of depth. Overall, Ēma is an excellent spot to order a bunch of dishes for the table and get an elevated meal without feeling stuffy, and delicious without taking itself too seriously. DO's: - Make a reservation ahead, especially for happy hour 4-6pm - Treat apps like small plates, order 2-3 to sample - Entertain their wine list, they have a lot! - Bring vegetarians here, there are plenty of options DON'Ts: - Dismiss the desert menu. It's fantastic and shareable! - Forget to ask for extra pita with the hummus! - Miss out on the LettuceEats loyalty points (check-in with your server before paying your check)

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    Good, not great, beer…read more Good, not great, service. Awesome location! We only came for beer and sat at a table (bar was full). This place seems to be much better as a dinner spot. If you want to hang out at a brewery and drink amazing beer, I'd probably choose one of the other breweries in town.

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