Great service from the counter help. I never understand why people wait 20 minutes in the drive-thru line when they can order on the app and run in and pick it up faster. There was no line inside, and it was very easy to make substitutions to the order. I tried the new Pimento Cheese Chicken sandwich with substitutions. I wanted it with a spicy chicken filet and pickles instead of the pickled jalapeños and no honey drizzle. The Pimento Cheese was very close to how I make it. (not too sweet) The sandwich was a little messy but really yummy. The sandwich was hot when served, and the Pimento Cheese was still a little cold, which was perfect. As usual, the waffle fries are perfect, and I asked for the Buffalo sauce for dipping. They offer free refill on the sodas, which is served from behind the counter. I hope they keep this promotional item on the menu! This location also happens to still have the indoor play area for the little ones, and I saw a staff member cleaning while I sat and ate. read more

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Probably the worst Chick-fil-A I've ever been too. I tried talking to the staff multiple times and got completely ignored. We waited around 20 minutes just to get our food, and when it finally came out, they forgot the straws, forks, and sauce for our meals. Definitely not the level of service you'd expect from Chick-fil-A. Hate u guys . read more

Thought the whole point of this shit hole was to hire competent employees . Order chic fil a sandwich on whole grain bread , yogurt parfait with granola! TWO items ... girl with purple hair took the order , I received chicken in a bowl , gluten free roll in a plastic bag , yogurt with no granola . Gluten bread before I realized what it was , I took a bite and it tastes like cow piss! Why in the hell have a computer to type food items in when you are just going to give the customer whatever you feel like . Will remove this off my list of lunch stops! read more

Chick-fil-A - Cow piss aka Gluten Free Bun - Fast Food Near Me - Fort Myers, Florida

100% Best Chickfila in SWFL. No other Chickfila will simply accept my request to make my nuggets "crispy". This Chickfila every single time has exceptional service, staff is extremely respectful and professional, and any picky request is cheerfully fufilled. To top it off, I had a bad experience with an uber eats driver who picked up my order but forgot my drinks. Despite this not being their fault at all, they included a coupon for a free sandwich. Just extremely thoughtful and nowadays it is impossible to find a resturaunt where they treat you like a neighbor. Resturaunt is very clean (and restrooms) everytime I go there, with service being taken care of as fast as the parking lot design allows. read more

9:30 on a Friday night and 15 cars ahead of me... Staff was friendly, helpful, line went quickly and my order and food were perfect. And I got a thank you for my order. Yeah, that's why there's 15 cars in line at 930 on a Friday night for a chicken sandwich. Because it doesn't get any better than Chick fil a. read more

Chick-fil-A - Waiting in line at 9:22 for chicken.... Some kinda crazy - Fast Food Near Me - Fort Myers, Florida

Me and my family frequently get Chick-Fil-A, and know that this one in particular is rather busy so we are fairly understanding with time and small mistakes. Today, wrapped around fairly far, we decided to commit to the line. We were leaving, again in stop and go traffic to get back on Alico, when we were startled when someone approached us saying our order name. The manager (seemingly), ran up and said we forgot a bag, and ran all the way back. Over. A. Fri. We greatly appreciate this crew, and their service, most of them are college as FGCU is down the road. One might not except this level of accountability, but I will tell you, it is worth the line! read more

totally recommend coming here if u want the workers in the drive thru to talk shit about you right in front of you for simple mistakes

Stopped here on the way back from a family vacation. The parking lot is kind of small, especially for the amount of traffic they get for it being a Chick-Fil-A but that doesn't stop them from delivering quick and delicious food. The service is definitely impressive and all the workers are super nice, not hesitant to give you any kind of assistance. Delivering a comfortable ambiance. read more

Forgot my order, waited in line for 30 minutes until they realized. Either the person up front didn't send it but made me pay or they gave out my food. Overall pretty bad experience read more

Very efficient drive-thru! The team is cheerful and polite, and they always have staff on the line outdoors during the morning rush... at least when we've been here. The biscuits here are done perfectly. And, we've never had an error on our orders. read more

We stopped in when I was very hungry on a belated, traffic jamb filled road trip on I-75. I got a chicken filet with no bun to tide me over and they delivered. The line was quite short and the delivery was quite speedy. Thank you! Life is good with fast food that is fast and relatively safe to eat. read more

This is not a 5 star review big turn off order a pimento chicken sandwich not a spicy one I have ulcer.

Great food and hospitality! Shoutout to Michelle for great service! Clean environment as well

Had no issues the first time using the app for catering but this time was a miss and my team and I were left disappointed. The catering order included box nuggets, chicken sandwiches and spicy chicken. I asked for an also paid for additional sauces of which none were in the bag. The boxes lunches had no check mark of what was included in the box so we had to open each one to be sure. This caused heartache for my team by not having any chick filet sauce for our nuggets and sandwiches. Attempted to call the restaurant and nobody answered the phone. We were arrived and went to the pick up area and it took about ten minutes before anyone greeted us and the only reason was that the lady was trying to give someone their order. Just not a great experience this time around. My associate called later and finally they answered and took the information down and a Mike was suppose to call us back and never did. This isn't a great way to resolve the issues with no follow up. I spent over $200 bucks and I would expect better customer service with This company. read more

Chick-fil-A - Fast Food Near Me - Fort Myers, Florida

I can honestly say that I've never had a bad experience at Chick-Fil-A. It's just one of those places that I feel like I can go to and every single time I can expect friendly staff, the correct order, and quick service even with super long drive through lines. I've built up such an expectation for this location specifically, if I experienced anything bad like some of the other reviews here, I'd be truly devastated and disappointed. But I will keep my 5 star rating for now. This location is probably the best fast food spot in the entire area. read more

Chick-fil-A - Chicken Tender and Waffle Fries - Fast Food Near Me - Fort Myers, Florida

Excellent service at this Chick-fil-A! The staff took our order promptly and the food came out super fast. We ordered the Cobb Salad which tasted really fresh with the avocado lime ranch dressing. The original chicken sandwich was hot and so were the waffle fries. The staff member later came out and asked if we wanted any refills. Then, the manager was handing out free cookies. The place was really clean, we will definitely be back! read more

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Ok. They're going to get business because they're Chick-fil-A. However, this may be the worst location I've ever ordered from. Order accuracy is definitely not a priority. And fill your waffle fry containers. It's bad enough to pay almost $10 for a meal, then to find you have the wrong food and the one thing they can't mess up is skimped, please... read more

Chick-fil-A - Fast Food Near Me - Fort Myers, Florida

Long time chick fil a customer here, was traveling for a cruise and stopped here. Girl in gray hoodie extremely rude. Also no grilled chicken at all lol. Just not the chick fil a way. Hopefully this was a fluke for this location. Girl in gray hoodie needs some positivity in her life though. read more

I was pleasantly surprised by Chik Fil A. This is the first time I've ever been to one. The food was beyond edible. It was actually good. At least the salad was. The salad was $8. But it was a large salad and full of yummy veggies and crispy chicken and lots of crunchy stuff. And there were practically a dozen dressing choices. It was definitely worth $8. There was an employee dedicated to the dining room - making sure we were happy, fetched napkins for us I was pleasantly surprised. I may actually go to a Chik again in my life! read more

Usually Chick-fil-A is friendly, but when we walked in today, this tall guy named B. needed a lesson in hospitality. It felt like he was talking down to you!! He had No smile and didn't say "my pleasure". And my friend said something with a soft voice, but instead of his saying excuse me he said "what??" If he doesn't like this job, he needs to go somewhere else. I will not be coming to this one anymore. I don't think he smiled one time which is strange in my opinion, being a former Chick-fil-A employee myself. Such a shame that he is letting his employer down by not acting upon the basic principles of that company. read more

I tried to go through the drive-through recently, and it is set up so ridiculously. I pulled in to the drive-through No one was behind me and I frove thru what appeared to be an opening. The girl taking orders said "I'll have to ask you to go all the way around." I wasn't Understanding what she was saying. There was no one behind me in either lane and she said "I see that you crossed and I'm gonna have to ask you to go all the way around." She was like the Gestapo for absolutely no reason. No ill intent here. The drive thru is lined w 100 pillars. Its confusing. I will never go to that Ft Myers Chick-fil-A again. Its not worth fighting all the traffic issues. Then to be treated so rudely. Lost a customer. Truett Cathay would be mortified. read more

Usually very pleased with this location however today we went through the drive through and ordered dinner for the family... in what was supposed to be an Arnold Palmer we received two large unsweetened teas (BLECH) and large fries that were halfway full! The girl in the window was very polite, but extremely unhappy with this experience. Will be calling a manager shortly. read more

Chick-fil-A - Fast Food Near Me - Fort Myers, Florida

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Terrible experience on both occasions that I've dined here. I tried ordering a veggie wrap, which is just chicken wrap without the chicken, but they got the order wrong 3 times! On top of that, they were incredibly rude about! They charged me twice for french fries, so needless to say I will not be attending any Chick-fil-A establishments. read more

The only item on the menu I really get is the Spicy Southwest Salad and I modify it to no tomatoes, extra corn, extra tortilla strips and two avocado lime ranches. Beware of the corn salsa bean mixture because it does contain jalepenos and it's very spicy when you're not expecting it. I love it and I'll keep getting it forever. read more

Chick-fil-A - Spicy southwest chicken salad with avocado lime ranch x2 - Fast Food Near Me - Fort Myers, Florida

Very nice looking restaurant. They had a few people taking orders on the iPads outside, somebody cleaning the dining room (which is always smart), but the employees behind the counter took a minute or two to notice I was standing there waiting to order. Other Chick Fil-A's I've been to always have employees keeping their eyes out for the guests behind the counter. The gentleman that took my order did a nice job, except he sounded a little nervous or something. The food was obviously the best part. Overall, a good experience! read more

Restaurant owners need to back off the pulpit stick to mission statement. And quit the political statements. Same good quality like the location in Naples. Only problem is no u turns along the way. Food 5 Ambiance 4 Service 4 Location its hard to get something food here then make a U turn. Value 3 pricey for fast food but its worth it once in a while, and compared to airport I guess this is a deal. Don't miss your flight. 009/14 read more

I Pulled up to Chick-fil-a for food. Ordered Three entrees & requested extra avocado ranch salad dressings. The lady said no problem and put it on the receipt to give us 5. We drove home and found only 1 sauce, for 3 orders. So we took ourselves back through the drive through and after explaining it to the workers at the pick up window, they asked for a bag of sauce for us. The manager, JAMES, told us he wouldn't be able to do that, even after showing him the receipt, explaining we would even pay for the extra, and rudely handed us 5 sauces after we explained we only got 1 for the THREE orders we had. Definitely not great customer service. read more

As a northeasterner, I feel like I am going to lose some of my liberal bona-fides by admitting that, yes, I ate at Chik-fil-A while in Florida. No chicken sandwich is loaded with as much baggage as the ones at Chik-fil-A. But, Obama help me, I loved my meal from Chick-fil-A. Embarassingly, I realized how deep my misconceptions of Chick-fil-A were embedded in my subconcious when I entered the restaurant. "Would they realize my political views?" I thought. Was I dressed nicely enough for this fine Christian establishment? But the first thing I saw was a table full of gutterpunks, and I realized Chick-fil-A really is no different from any other fast food place. I had a simple chicken sandwich and a chocolate milkshake. The chicken sandwich was simply a piece of fried chicken breast, two slices of pickle, and an admittedly pretty sad white bread bun. But that chicken, oh that chicken. So good. And please note the "milk" in "milkshake." I could tell it was made with ice cream, not some weird prefabricated shake mixture you would get at any other fast food joint. Really, really good. As the march towards a nationwide recognized marriage status for gay couples starts to wind down, the battle won, I say to my liberal brethren, don't let your political views stop you from enjoying a fine chicken sandwich. read more

Chick-fil-A - Chick-fil-A Chicken Sandwich - Fast Food Near Me - Fort Myers, Florida

Originating from from Georgia, I'm a huge fan of Chick-fil-a and I'm always promoting it whenever I'm with out-of-towners. This time, I was with a Singaporean, a Brit, and a NYC-er leaving Naples out of RSW. Our driver was nice enough to make a stop before getting to the airport. I was afraid I was overhyping the whole chicken sandwich thing, but all were in agreement - it was amazing. This juicy chicken sandwich can change lives. Closed on Sundays as always, but if you're around RSW and haven't had Chick-fil-a, it's a cliche must-do when you're in the South. read more

Chick-fil-A - Fast Food Near Me - Fort Myers, Florida

Terrible. You have got to be kidding me that the inside is STILL not open. Making your employees stand outside with masks on is unacceptable it's 100 degrees out. read more

Stopped here before a flight home from the Fort Myers airport - very close to the airport in a large strip mall. Need to use your GPS to follow the directions to the airport, especially if you have a rental car. Awesome chicken, at least half-a-dozen dipping sauces, and the waffle fries are good. We don't have Chick-fil-A in New England so we put this on our list of must-eat places when we head to Florida. Chicken nuggets/strips and the sandwiches are great. Chicken is flavorful, not dry and good size pieces, whether it be nuggets or patty inside a sandwich. read more

I've always been a very huge fan of Chick Fil A, I used to have friends who worked at the location on S Tamiami Trail (41) so I would visit a lot and eat the food all the time. At this location though, every team member is excellent and has a great attitude that you should usually expect in a Chick Fil A! The restaurant is spotless and orders always come out perfect. Huge plus- Once I came with a friend while it was completely pouring and a team member came out with an umbrella to walk us to the door and back to the car after. Very kind gesture. Definitely my favorite CFA in Fort Myers! read more

Chick-fil-a always prides themselves in their service and product. I swear this could of been a training facility. Everyone was so pleasant at this location. My husband and I made a quick stop here. He grabbed a coffee, some chicken nuggets, and an ice cream cone. He ordered, while I used the bathroom. It was spotless, and well maintained. Our order was perfected. The manager was very personable. He shared their new iced coffee blended drink with us. He noticed my plastic Starbucks water cup and thought it would interest us. The manager also visited tables while we were dinning. He offered us their A-list membership, but since we were not local he didn't think it would be of interest to us. He was very nice, and I appreciate his kindness and connection with his guests. We will defiantly visit this Chick-fil-a again on road trips. It is a pleasant stop for a quick bite. read more

Chick-fil-A - Fast Food Near Me - Fort Myers, Florida

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I am sorry to write a bad review, it's just something I never do. We were running late knowing we could at least get a Chick-fil-A.... And this was the worst chicken strips I've ever had. They tasted old, like day old. Dry, over cooked. Please send someone to help them.... So they can come up to the Chick Fil A standard. read more

I love Chick-Fil-A and this one always have friendly people serving and it's always very clean inside. I love their breakfast and lunch/dinner. For breakfast I like the burrito that has nuggets in it. I also like their spicy and regular chicken sandwiches also! The Chick-fil-A sauce is my favorite sauce but they have so many different choices. read more

It's difficult to fairly rate a fast food franchise based on two visits. Great service, good food here. I returned my morning tater tots because they were cold. It happens sometimes. Difficult to keep these hot. They replaced them with hot ones, no problem. read more

Incredible service. Manager came out twice to check on me, food was great too. Well done! This is the reason you guys are taking the fast food market by storm! read more

Everything about this place is perfect. I have to stop myself from eating there everyday.

How do I write a review for a fast food joint when I rarely eat fast food? We were heading down to South Florida when everyone started getting the grumbling tummy. We have the dog in the car so we couldn't go to a sit down restaurant and everyone seemed happy with the choice of Chick-Fil-A. Probably one of the better fast food establishments, dare I look at the nutritional info, but none the less I was happy with my grilled chicken sandwich with lettuce, tomato and pickle. The waffle fries are good, although I wish they would have given us some ketchup packages. The sweet tea was and tasted fresh and the service was quick. The guys got the classic southern style chicken sandwich with pickles. They say it has to have the pickles to make it complete. Everyone was happy even the dog who managed to quickly grab a waffle fry when one fell out of my container. read more

See my other Chick-Fil-A reviews and you will know why this place is a 5. Sooo damn good! read more