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    Chick-fil-A

    2.7 (111 reviews)
    Open 6:30 am - 10:00 pm
    Updated 3 weeks ago

    Chick-fil-A Photos

    CHICK-FIL-A ATMOSPHERE

    What's the vibe?
    Moderate noise
    Casual
    Outdoor seating
    Good for groups

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    Whipped cream melts away. They don't care. It's not their $5 for a 14oz drink if it is actually that big.

    It's getting harder and harder to eat here. Always some type of problem and greeted with an attitude. On top of it all the price verses value. My kids like the Mac and cheese. We order large containers. They certainly aren't giving it away. Over $8 for a container. And they don't fill the container. If it sold by weight or scoop, change the container so people don't feel cheated. Don't get me started on the one size (small ) milkshake with the more than large price. Anyway this location in particular needs improvement. The price and serving size set aside. 27 days later. Had to stop get kid a milk shake. Everyone think place is so busy. Lines are there because they are bad at moving customers. Only 6 cars in front of me. Almost 10 minutes. They make shake and of course by time I get to window the whipped cream has melted. He looks at it and sees that it's gone, instead of topping it off with more whipped cream, he just passes it out to me. As you can see their concern, no response to my post from a month ago. Now I just tagged on with this. Hard to believe they insist only one franchise per owner so they can be hands on. This place will a make money despite itself, because of location

    HAIR IN MAC N CHEESE
    Adrienne V.

    Gross! Don't go here! Yesterday I had a spicy chicken sandwich that was not good The fries were all the crumbs & nasty. Today my cousin found a HAIR in the mac n cheese. I mean really how disgusting! This is a fast food chain everything should be streamlined! There is absolutely no reason for a hair to be in the food like this. The drive through people are rude too!

    Hair in the lid gross

    I give them a 1 because they forgot are sauces that we asked for and gave us the wrong order. They were so rude to us and gave us a attitude.They also had poorly customer service. They just did a bad job over all don't go there.

    ows a sandwich and a pie

    Manager (or at least she claimed she was) Kim hung up on me multiple times. Also spoke to Kayana - she was also no help. So rude and didn't care that they had screwed my order up. Sloppy and unprofessional. See where I asked for extra pickles. Not a pickle in sight. Way to go "manager" Kim. Hope your dinner also sucks.

    Smallest piece of chicken and not so pretty lettuce
    Dr. Lynn D.

    I don't go to Chick-fil-A very often but found myself in the area running errands and decided to go through the drive-through. Granted the drive-through was busy and I was at the end of the line almost when I initially pulled up. OrderEd 2 gfilled chicken combos and eight piece chicken nugget. The order crew was friendly and helpful however when I arrived at the delivery window I received my drinks and was instructed to pull up and park. They were already places filled and could not do so so I had to wait a few minutes. I was instructed once again to pull up and to wait for my order and wait indeed I did. I was unaware however I had text my daughter upon ordering so I knew the time that I had placed my order and arrived in the drive-through. I was astounded later to learn precisely how long I had waited. I counted 15 vehicles pull through the drive-through receive their drinks and food and pull off. There was one additional vehicle behind me and I had waited long enough for my food. Hence I got out of my vehicle and walked up to the window and stated politely I'd either like a refund or my food, to which the window employee stated OK and asked "what is your name?" This told me that my food was not cooked nor ready or waiting for me nor were they waiting for it either, as didn't know my name. I returned to my vehicle and waited another five or so minutes and finally a young employee was sent out with my food and for the vehicle behind mine. I attempted to state to her are you the manager and she replied yes, but knowing she was not and there was another gentleman inside overseeing the employees I did not wish to debate this with her. I tried to tell her that I was counting the vehicles and 15 had gone by she then wanted to say oh but you got a grilled chicken sandwich. and at this point I just pulled away. When I arrived at home and looked at the receipt and noticed the time in the vehicle that my food was brought to me the time between this and ordering my food, was 22 minutes. They forgot my order. furthermore when I opened up my sandwich the lettuce did not look good and you don't expect when you've waited more than 22 minutes and 15 cars behind you get their orders, you don't expect your food to look like this.

    Spicy Chicken Sandwich Deluxe Meal

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    7 years ago

    They always mess up the order. I just wanted sauce with my sandwich. this is the third time this week that they messed up the order.

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    7 years ago

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    11 years ago

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    10 years ago

    Good service every time I've been there, they even gave treats for my dog which was pretty awesome.

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    7 years ago

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    10 years ago

    Not as good as most Chick-fil-A's when it came to the customer service. No dining room attendant. A little slow. The food was still good.

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    10 years ago

    Quick. Clean. And the service is always good. It is a lot more expensive than last season but we enjoy the clean, friendly environment.

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    10 years ago

    I don't have anything negative to say about this place. Super friendly staff, fresh delicious food.

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    9 years ago

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    Page 3 of 3

    Ask the Community - Chick-fil-A

    Review Highlights - Chick-fil-A

    we were in the area on vacation , always saw ads for chick-fil-a but we have none in our area, had to stop in .

    Mentioned in 4 reviews

    Read more highlights

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    Midtown Roadhouse

    Midtown Roadhouse

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    (8 reviews)
    4.8 mi

    My girlfriend and I arrived at this bar around 7:00 PM, just looking for a low-key evening with…read moresome drinks and a few appetizers. We ordered something simple--wings and mozzarella sticks--nothing that should take long. We waited patiently, but after 35 minutes with no food, no updates, and no acknowledgment, I finally flagged down a different bartender (not the one who initially took our order). When I politely mentioned how long we had been waiting, he didn't check with the kitchen or offer an apology. Instead, he snapped back, telling us to "just leave then," adding that "nowhere in Ocean City would have food ready in 20 minutes." The tone and attitude were shocking--incredibly unprofessional and dismissive. As we were leaving, this same bartender actually pulled the door shut on me as I was walking out, hitting me with it. Whether it was careless or intentional, it was the final straw. Shortly after, a man who claimed to be the manager came outside to speak with me. While he apologized and said, "give me a few weeks to fix things," he offered nothing to remedy the current situation--no comp, no follow-up, no gesture of goodwill. What makes this even worse is that my dad had recommended this place to me, but told me he had a similar experience with the exact same bartender. In his case, the bartender had forgotten to put their food order in entirely. While they were given a free round of drinks, it's clear this is a recurring issue with the same staff member, not just a one-off bad night. Overall, this was hands down the worst food service and display of professionalism I've ever experienced--not just in Ocean City, but anywhere. I don't leave negative reviews lightly, but this level of rudeness, neglect, and zero accountability deserved to be called out. I won't be returning, and I strongly advise others to think twice before wasting their time and money here. 0 stars isn't an options so 1 star it is

    Service was very good . We had the cutest waitress who couldn't be nicer. The food was fair. The…read morecrab cake was good and the fries very good. The crab cake and cream of crab soup was very rich. I had the watermelon crush and it tasted as though they dumped a tablespoon of sugar in it.

    Chick-fil-A - hotdogs - Updated July 2026

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