I frequent this cfa since it's close to where I live and the line is always a hit or miss depending on the time you go. I pretty much always order ahead of time on the mobile app, and the "check-in" process is a breeze. Lately, I've found that the wait times for the "mobile order ahead" are a lot longer than past visits even when I'm the only one in line. I've watched 5-7 cars in the drive-thru line pass me which is odd. I like ordering ahead, but if I'm waiting longer then what's the advantage? Employees are always so nice and the interior is clean! read more

Good selection of chicken sandwiches and wraps. very attentive service with staff who seem happy to be there (although I pity those freezing people taking mobile orders in the drive thru!) The order area and dining room are very clean and attractively decorated. All in all, this is a good place for a quick, affordable meal! read more

Chick-fil-A - New chick-fil-A in Plymouth - Fast Food Near Me - Plymouth, Minnesota

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The employees here are 5 stars!! I was in the drive thru when it started pouring rain and I noticed that there was an employee escorting guests to their car under an umbrella. Such chivalry! I know that's kind of their thing, but this was next level. Drive thru line was 5 or 6 cars deep after checking in (I did a mobile order) and I don't think I waited even 5 minutes! Food was hot and delicious (as always) and neatly organized in the bag. read more

Chick-fil-A - Fast Food Near Me - Plymouth, Minnesota

Vanessa helped us in the drive thru, they were so helpful and friendly! Kinda made our night even though we were making a complicated order and kept a smile on their face the whole time. Best service I've ever had at chic fil a! read more

Great store and great employees! Chick Fil A customer service has always been top notch, and I've had so many great experiences at those store. One small caveat to the great experience has been the roll out of the Mobile thru lane. Unfortunately there seems to be a portion of the customer base that doesn't understand the logistics of this lane. I've personally experienced this and heard of other examples as well. Be careful if you're in a hurry because you may get stuck behind a vehicle that doesn't know how to check-in for their meal, or sits and waits and struggles to scan the QR code for long amounts of time. Logistically once you pull into that lane you're trapped, and there's no way out but forward. Just yesterday I was trapped in this lane for an extra 15 minutes total. Even after I had already gotten my food there was a vehicle in front of me that wouldn't move and had to get additional help from a staff member. This is probably an issue at a larger scale across stores, I'm hoping Chick Fil A corporate can come up with a plan to aid in the logistics of this. read more

The cashier was a girl with dark brown hair in a bun. Before closing me and my friends were in there she was great. Super kind and helpful!!

I like their potatoes and will come back for it. My wife like the crispy chicken I was OK with my grilled chicken, it tasted too healthy for me with no sugar boil stuff on it. Place was busy. I came around seven and left it on the eighth many people were there for a long time. Nobody rushes you to leave the place especially at night. Codigo flying the following day had Salah there and she swore by it and said she would never go back to Krispy Kreme because of the salad at Chick-fil-A which is excellent. I will definitely go back for the waffles french fries and I will take my own spice. I may need to smuggle it in. Ha ha ha. I noticed the employees are very young. Parking and location are great. The place was super clean. read more

Chick-fil-A - Classy decoration with flowers on each table - Fast Food Near Me - Plymouth, Minnesota

I held out for a long time but finally gave it a try and turns out I love chick-fil-a nuggets! They are flavorful and I'm a sucker for a good sauce. I took a star off for the mobile order feature, I am still confused how it is supposed to work. I ordered from home and got an email to click a button when I arrived. I was in a hurry so I pressed the "I'm here button" a couple minutes before I arrived. The next instruction was to get into the drive thru lane and let the attendant know I already placed an online order. So here I am waiting in the drive thru, waiting for the several cars in front of me to decide what to order. Once I pass the attendant I had to get back in line to wait for the food. Once I got to the pick up window my food was not ready and the attendant went back like 3 cars behind me and gave them their food while I waited some more. Moral of the story is ordering at the drive thru is faster than a mobile order. Maybe I should have went in to pick up but I assumed there is a different pick up spot for mobile ordering. read more

Dear Plymouth Chicken Filet Franchise, How are you not open for breakfast? I can't ever recall a chick-fil-a who isn't open for the morning commute. I feel like the entire company has already stuck us with Shrinkflation. Smaller sandwiches for more money. Now you're shrinking your hours too? Frustrating. Also, if you have two drive through lanes and one of them isn't opening, try blocking it off. read more

Always super friendly, efficient and great quality food!! Love the drive thru doors too!

I had a free chicken sandwich and thought I would drive thru since there was no line. Ordering was quick and easy. They came out and said hello and handed me my food. The sandwich was delicious but I was surprised there was no Mayo or sauce on the bun. They do ask if you want sauce do it was good I got some. My son loved it. read more

Great service . Food taste so good. The spicy chicken sandwich taste so much better than other chick fil a . Only "complaint" OPEN FOR BREAKFAST SOONER all others open up at 6:30-7.. your missing business for sure. read more

A collision of fine and dandy . Chick-fil-A sauce is exceptional. I had the deluxe chicken read more

Got to one of the two drive throughs. I was sitting at mine while I watched cars go through the other one. Finally they got to my order which was simple. They could not understand it was actually crazy. I work in fast food service as well and man, either you don't care about what I'm ordering or you've gotta have some other distraction among you. Felt like I was speaking to a 12 year old. FINALLY I get to go through and they gave me the wrong sized drink (specified so many times in my order what size drink I wanted because the guy just couldn't get it) so I had to send that back. Then I get home and realized for a meal for both my mom and I, there's two chick fil a sauces. This wouldn't have been a big deal if I hadn't CLARIFIED WHAT I WANTED, HOW MUCH I WANTED, AND TOLD THEM so many times you guys that I wanted chick til a sauce with both. Just do better honestly. OH edit here! They actually gave me the wrong food!!!!!!!! read more

The customer was tremendous. The order taker asked if we wanted are 2 separate orders under one name. That was the first time we had been asked that. The drive to the pick up was like being in a Christmas parade it was nicely decorated with garland and lights. It was also under a roof. Chick fila is my favorite chicken place. The desserts are delicious and yummy! read more

Customer service here is great! Omar is fantastic in the drive thru. What is the point of a double drive thru if they have never opened up both sides?! read more

I've been at this location going on 13 times now and they have gotten my order wrong 10 those orders. Walking your food out to your car under a canopy is absolutely ridiculous. Half the time they don't get your name right and this theory does not work and it will never work in any fast food restaurant. As you can see over time, the lines have diminished because of the poor experience that customers have had. I don't understand how you could have a fast food restaurant full of young kids and they cannot get your order right because they are properly not paired for what the future holds for them if they can't even touch a screen to input your order yet they sit on their damn phones all day long. I have another friend that went there in two or three times. They got his order wrong as well. I understand you can be courteous and offer a refund or comp in order but at the end of the day if you keep getting it wrong, it's not worth my time or the effort. I've been 100 of these Chick-fil-A's all over the country and this is by far the worst one. read more