We had a party at this location with one server for about 25 people and she did awesome. I hate that I forgot her name but it was 06/06/2025, she went above and beyond to make sure everyone was happy and delivered with no complains. Chilis overall the place was clean, everyone there was very perfessional and nice. Food was hot and great. Thank you. read more

Chili's on I-35 (East Side) never disappoints! I was at work craving a good burger for lunch, so I swung by to grab one -- and let me tell you, it hit the spot. The burger was perfect. Not soggy like some burgers get when you're eating on the go. The beef? Oh my God -- seasoned and cooked just right. Juicy, flavorful, and absolutely delicious. The lettuce, tomatoes, and onions were fresh and crisp, and the bun held everything together without turning into a mushy mess. And those fries? Seasoned to perfection and still crispy when I got back to work. If you're in the area and craving a solid, satisfying meal, definitely give Chili's on I-35 (East Side) a try. You won't be disappointed! read more

Chili's - American Near Me - Austin, Texas

I hadn't been to a Chili's in years, and don't associate the chain with especially good food, but a friend suggested lunch there and I was impressed. She had the baby back ribs, a favorite of hers, and said they were wonderful, as was her loaded Mac and cheese. I went for the 5-piece Chicken "Crispers" and was served a huge pile of fresh crispy fried chicken. The fries were also very good and well-seasoned. I'm not a fan of Mac and cheese, so I substituted broccoli and got a generous serving of perfectly steamed florets. The sides were so good that I ended up taking more than half of the chicken home. Some tenders don't hold up too well when they're not fresh and hot, but these were delicious later that day--and even cold the next morning. Service was great and attentive. Payment got confusing. We made partial payment with a gift card, but the bill still seemed high to me. I looked at the receipt later, and it looked like a 25% tip was automatically added. I'm not sure on that--maybe my friend is just a generous tipper. I mention it mostly to note that some restaurants seem to be getting pushier on tipping policies. read more

Chili's - Five piece Chicken Crispers Combo - American Near Me - Austin, Texas

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The server was okay. The cheesecake was delicious. I didn't care for the kids hamburger which was over cooked without the bun. They tried to charge us twice but we had them take off one kids meal. read more

Who knew!? That we would end up having such a fabulous dinner at the local Chilis here in Austin. We arrived into town late, so where do you go when you want to dine late and have a cocktail? That's right, Chili's! And they did not disappoint! The drink specials they were offering were right on point! We ended up having a few of those Titos Watermelon Spritz drinks because they were so good. My husband ordered the Ultimate Smokehouse combo and I had the guiltless steak dinner with asparagus which were cooked perfectly. I was very pleased with my dinner and cocktails. Our waitress was so super friendly and gave us the best service despite our late arrival. Ambiance, is typical Chili's - very welcoming. read more

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It was surprisingly super clean. No sticky floors, sticky tables or chairs. The staff were fast friendly and efficient. Our server was Bella was super sweet, attentive and provided service with a smile. Food came out fast, hot and delicious. Highly recommend this location if you are in the area. read more

Service was great, I don't remember the bartenders name but she fast, had a full bar when I was there, my drink was never empty and my food came out fast and fresh. The music was different to say the least but I didn't mind. Temperature was great, the place was really clean, and everyone seemed to Be in a good mood. 10/10 read more

Terrible service- red hair bartender more interested in her hookup after shift that she completely ignored others who came for food, good service and to enjoy a night out. As stated all she cared about was her enjoyment after her shift with the two guys at the bar....Not a manager in sight anywhere - icing on the cake is I'm guessing now that she was the manager. Terrible experience/ never go back and food so so, can get that type food anywhere but sure to get better service and enjoyable atmosphere somewhere else- pass this place by night time your thinking about going out, trust me - go elsewhere! read more

The last time I ate at this Chili's in Austin, TX, next to the Drury hotel, the food I ordered and the chips they gave me to eat with the dip both had the aweful nasty taste of the use of old grease/cooking oil. It was a waste of money. The only thing good was the drinks and the friendliness of the bar tender. read more

We were here last week. The portions were relatively large, and the food was good, except the person preparing the to-go order included no plastic-wear. It wasn't a big deal because the hotel next door that we are staying at had disposable plastic wear for their buffet. Just a reminder for their team. We returned this week and the dining room is closed all week, with no explanation given, see picture. But, they do have to-go service, so their kitchen is not out of service, nor were they shut down for a health violation. How strange, and disappointing. So I called and asked the employee who answered why they are closed all week. She said she didn't know and was snotty...come on. Update: Ok, we returned to the Drury Hotel next door and went here to eat. Closed again!...3 weeks in a row. What is going on? read more

Chili's - Closed Easter Week??? - American Near Me - Austin, Texas

I only use this Chili's for take out, so that is the basis of my review. My specification requests are taken care of most of the time (extra ranch, salsa on the side, etc.) All items for the meals typically are there (I've been shorted tortilla chips more than once). I'm always pleased with how well packaged the food is. As for taste, the food has always been standard Chili's fare, completely acceptable but not particularly notable. read more

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So when I first walked in the host was amazing she greeted and sat us as soon as we walked in but than we waited for a little bit for a server but I understood that because there was a big table but when he came up to the table he didn't introduce or nothing than while we were seeing what we wanted to order for him to take down he walked away to a different table without say anything or excusing his self. When are chips and salsa came it was like a hit or miss with the chip you could tell that the grease was old!!!,but than are food had came and I ordered the triple dipper and my sliders were pink in the middle all the way like they we're barely cooked and my sister in law order the 3forME Sirlion Steak and she asked for it to be WELL done and it looked like they only had it cooking on one side bc it was burned. Worst experience ever would never go back and do not recommend read more

Chili's - Classic Sirloin* - 6oz - American Near Me - Austin, Texas

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Great service the server came by many times and gave us refills and any extra requests we had. The food was tasty and to chilis standards. Everything was hot and fresh. The ambient was very pleasant. Nice place to have a family meal and nice conversation. read more

I came to this establishment a bit after 3PM with another quest. When we arrived at this establishment, we were ignored by the host for at least 10 minutes. Once we were seated, we were greeted by our server who seemed attentive. We ordered the following: Bottomless chips and salsa The salsa seemed to be "off" in the sense that it was peppery and not flavorful. I've had the salsa at Chill's many times but this particular batch lacked flavor. Cup of Southwest Chicken soup The soup was tasteless and lukewarm. There was maybe one sliver of chicken in the soup. "Shrimp tacos" I ordered the shrimp tacos, but got chicken tacos. So back the first round of tacos went. I waited approximately 13 minutes for my new tacos to be sent to me. When the shrimp tacos did arrive, the beans that accompanied it were cold. Southern Smokehouse Burger The fries for the burger were under-cooked. The burger patty itself was grilled but was unseasoned. I will not return because of lack of attention to detail and poor food quality. read more

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Loved this chilis. Our server/bartender Kevin was amazing! Best customer service I've had in a while. Highly recommend him! First time at chilis and will for sure be coming back . read more

Amazing. Affordable and tasty drinks and decent food. Liked the affordability of food. Smash burger was pretty good!

Service was sub par,either the cook or the bartender didn't know the menu and forgot items on my platter and when I asked when and what was on happy hour for drinks she said idk ‍ know your menu if you wanna be a server/bartender please.will not be back to this location. read more

I always have a great taste for Cajun Pasta. I love coming to Chilli's but this particular location was amazing. Everything was great from my blackberry lemonade to my garlic breads it was just 10/10. The server sat us immediately and almost got the food out as soon we ordered. The table was cleaning and he turned the game as requested. Curtis our server for the night and he was amazing, overall was a great meal for a Friday night. read more

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I'm a pretty fair person m, not really quick to judge anyone or a situation. Upon arriving everything was good, no complaints there. I went there with my wife and in-laws after church. All of us except my niece, who ordered the triple dipper, ordered their smokehouse special. 4 of us ordered half rack of ribs which cost an extra $3 with our meals. Everyone else but me had a true half rack of ribs when the food came out. When I mentioned this to the server, she shrugged it off like there was nothing she could do or say to help. So I ended up paying +$3 for a 1/4 of a half rack of ribs. Of course my tip was to treat your customers better and get better results. read more

It's been sad to see how short staffed Chili's has been since the pandemic but the waiter Miami is incredible. My corporal and sergeant ordered the triple dippers with egg rolls, sliders, and boneless Buffalo crispers. Giving 5 stars for Miami's awesome service! This guy can hold down a fort. read more

Omg the street corn love getting the platters just to get that delicious corn. They do take care of you here

Chili's has always been a go to of ours because the food is consistently pretty good. The service is somewhat inconsistent but hey... It happens. Tonight, GAME CHANGER for the level of hospitality we received from our bartender, Izzy. 1st - We were greeted by Izzy with a smile and cheerful attitude. Already a good start and more than we've been given at many establishments. 2nd - Izzy continued treating us just the same, even when we ordered ice water and no alcoholic beverages. My partner doesn't drink and I seldom do but we love to sit at the bar when we go out. We tip extra because of this, but bartenders usually make a judgement before we get to that part. Izzy did NO SUCH THING! He continued to show us his true character and we appreciate that more than he could know! 3rd - He was incredibly attentive and made sure we had everything we wanted, exactly how we wanted it. All while doing the same for all of his customers and the bar area was quite busy. 4th - He's funny :) We had a little joke going and he took it to the next level with his sense of humor. Such a fun moment with someone who was a stranger to us 30 minutes prior. Honestly, I would like to frequent this Chili's solely based on our experience with Izzy. 10/10 recommend hanging with him at the bar! Thanks for turning our "grab something quick for dinner out of the heat" into a fun date night Izzy, we had a great time! read more

Food is subpar. Good for a quick meal or if you craving a soup and salad. Drinks are okay. Good place to take kids for a kid friendly meal.

Completely terrible customer service. I placed a to-go order and was told it was ready and to come pick it up. I arrived and waited for 20 minutes thinking they may possibly be busy, but then decided to try and go inside and see what was going on. I immediately had the door locked in my face, got laughed at by the bartender, wish I knew her name all I can tell you is she has glasses and dark hair and was extremely rude and kept telling me they were closed over and over again when all I was trying to do was pick up my food that I was charged for but they refused to make for some reason. Hire better quality employees that actually understand what hospitality means and that actually care about customer service. I've been a bartender and waitress many times, it's not a hard job. read more

Worst food I've had in a long time. Plus the blackberry margarita was essentially just syrup and ice. I had to ask for plates for our appetizers and all four of them had food on them...and not just a little. I don't think I can ever abuse myself by coming back. read more

I come here occasionally. We went for appetizer and some drinks. Ordered the triple dipper (big mouth bites, Southwest egg rolls, mango wings) waitress said they are out of the mango wings, so ordered the honey chipotle they are out of that. Only choice was BBQ or dry wings. Just ordered extra big mouth bites. Order lime Margarita and a Patron blackberry margarita, they are out of both (no patron) we finally just asked what do y'all have??? Seems like they need someone to keep up with re stocking or ordering what they are low on BEFORE they are completely out. SMH read more

Chili's - American Near Me - Austin, Texas

Terrible customer service. I went out with a party of three, the restaurant wasn't even 1/3 full and we were left waiting over an hour for our food. We ordered 2 $3.95 margaritas and 2 Long Island teas while we were waiting. Eventually we got tired of waiting for our food so we just asked for our drink tab so we could leave. The "manager" brought us a bill which included and extra margarita that we didn't order! When we explained that we only ordered 2 margaritas, the manager got very defensive and would not take the extra drink off. So we stood up to go pay at the bar and the manager yells across the restaurant "so y'all are just going to leave and not pay for your alcohol!!" No ma'am! We were just going to the bar to pay. Honestly, we only ordered drinks because our food was taking so long! We insisted we pay for the drinks but she continued to be rude and disrespectful. I have never been treated like that in my life, especially when we were the ones that waited over an hour and never got our food! This Chili's is awful and the so called "manager" needs to learn some customer service. Now I see why this location is so dead. They are the worst! read more

Place has good service and quick and helpful staff I really appreciate them Especially the place is really clean

Worst chilis I've been to in the state I ordered my food at 3 and it's 4pm now Im at toGo and I've been standing here for 30 minutes and not one person has acknowledged that I'm here. read more

Chili's - No one's been here for 30 minutes - American Near Me - Austin, Texas

they service is bad and it was a hair in my sister food and this place is sooo bad and they smell too read more

Chili's - American Near Me - Austin, Texas

Horrible service, not busy AT all and we sat for over 10 minutes without the server coming over: then when our server did come over WEARING SUNGLASSES INSIDE. we asked to move tables. Once we moved we got a new server who took another 7 minutes to come greet us. The atmosphere here sucks, the food was subpar. There's a reason they're dead on a Saturday night... horrible customer service! read more

I eat here frequently because it's next door to my Apt. their food is always fresh and evn uber eats and all the delivery services deliver my food and it's still hot when I receive it. How many of you can say you've achieved that with the delivery services? I absolutely am in love with the Cajun shrimp pasta and their individual pick three they came out with recently is so awesome. I used to do the 2 people for $20 but this is so much better because now I don't have to share and it is just marketed toward one person. I really hate eating in front of people. read more

Best chilis location I have been to in a while. Food was fresh and the molten lava cake was perfect. I will definitely be going back for the monthly marg and subpar service! There was also minimal wait time even on margarita night! read more

Chili's - a chocolate cake with ice cream on top - American Near Me - Austin, Texas

We came to Chili's for a birthday lunch with a party of 6 once restaurants began to open up after quarantine. The restaurant appropriately addressed social distancing between tables and their staff all wore masks. I used to go to Chili's a lot as a kid, but haven't gone recently due to the many great Austin spots you could go to instead, however, the great thing about Chili's is there's no wait compared to a local Austin spot! We were seated immediately and ordered chips and salsa as an appetizer. The chips, as I remembered from the last Chili's I went to years ago, were super oily and yet you couldn't stop eating them. Many of my previous reviews state that I think a salsa is very telling about a restaurant and the salsa here was just okay. I ordered the Ancho Salmon for my entree and was pleasantly surprised! I don't think of the best food when I think of Chili's, but I was satisfied by my choice and though it was excellent for dining at Chili's. The salmon was cooked well, the spicy citrus-chili sauce was delicious, the broccoli was huge and the Mexican rice was good! I tried their Honey Chipotle Chicken Crispers from my boyfriend's plate and they were pretty solid, although not as crispy as I was hoping they'd be. Overall, we had a great time here and enjoyed Chili's. I'm giving it 3 stars simply because when compared to other places I've been to, it can't really compare, however if I was just rating Chili's off of this sole experience I'd give it a 4.5 because it was an enjoyable experience! read more

Chili's - Ancho Salmon - American Near Me - Austin, Texas

Posting this review since Chili's gets no love in Austin. We came here (group of 7) because the Mexican place next door was 1.5 hour wait. We walked right in and were seated right away. I had a Bloody Mary. It was ok but not spicy at all but still hit the spot. We ordered fried pickles and they were hot and tasty. I ordered a steak and it was cooked they way I requested. Everyone else looked like they really enjoyed their meals too. Service was spot on throughout. They brought the kids meals first which is a really good idea. I wouldn't consider this a date night spot or anything but if you're hungry and need some good food they got you covered. I'm an LGBT+ community member and I felt safe and welcome here. read more

BEWARE! Don't do curbside delivery!!! Don't call them since no one will answer!!! In general, don't expect good services. To the condescending, perfidious four-eye girl at the curbside register. Please curved your attitude, be courteous to all your paying customers, and in general, know that it's your job. You have the control to remove yourself from working there if you need to, but as I can see your lack of effort to work you won't do it. To management, I understand that hiring people at this time is hard to find suitable personnel to work, but that young girl needs a refresher course in customer services. Her body language automatically indicates she doesn't want to be there, especially when she closes the blinds and has a condescending tone in her voice. If she is not able to handle the situation, she needs to be able to read the "room" and know when to get someone higher than her position. When it comes to answering the phones, someone should at least pick up the phone and state that 'we do apologize for the wait, please note that we are busy at the moment and we will be with you.' Instead, you leave the customer calling 3 times, and each time getting shorter to the last message indicating that there is no one to answer your phone call. It was faster for me to get my food somewhere else, than it was here, especially since I placed the order at 4:32 pm and did not have it given to me by 6:50 pm. Thanks, but no thank you! read more

The greeter smiled and was so nice. And that hasn't happened at a chilis in a long time. And I love chilis

chili's sucks now, no chicken crispers? no thanks. my food was cold, everything's lame and half-assed now, take me back to 2012

I should have checked the stars!! We picked up the chicken nachos today at lunch and they were awful! Only came with jalapenos and sour cream, and they were SO soggy by the time my coworker got back with them 10 minutes later! There were unknown round balls of meat on the "chicken nachos" and the chicken squares were so tough. I will never go back to that Chili's again. read more

I never really go to Chili's, once in a blue moon. But for some reason it was calling my name. Went around 545PM, right after work. It was pretty empty, we were greeted and seated right away. Our server was awesome, super kind and helpful with recommendations, and patient with our indecisiveness. (Thanks, Val!) Got the Honey Chipotle Chicken Crispers & Waffles and their Halloween drink special! $5 for a margarita and it came with vampire teeth! Honestly was my favorite part of the day. read more

Chili's - American Near Me - Austin, Texas