The GM here is amazing! She accommodated us in a crunch moment after another restaurant cancelled our party reservation the day before our party was scheduled. Our waitress was also amazing. She was extremely helpful and caring (can't beat that!). After the party she let us know we didn't have to clean up anything, she had it handled (of course we still helped) but the fact that she was more than willing to take care of it all was amazing as well. I'm so happy we had our party here!!! Plus the food was perfect!!!!! They were even able to accommodate our catering order for 30 people in that short of notice. read more

We had not eaten at a Chili's in a long time. Their menu was not full of tons of food. They have specialized into Tex-mex. the food we ordered( old timers hamburger and crispy tenders) were yummy. Fries were good. The coleslaw was a bit bland but I was to full from my other food to care. The mango sweet tea was awesome. Our server was great. She was just their enough and was helpful with menu selections. The overall restaurant was clean. read more

There wasn't a hostess when we walked in,we seated ourselves at the bar. When the bartender finally came and took our orders I was ready to go,but to hungry to leave lol. I had the $5.00 margarita and my husband had the Texas Lemonade. I had the Sata Fe burger it was ok,my avacado was brown, fries were old. My husband had the Smokehouse. read more

Love this place but I always get curbside to-go. And the sign you park in front of clearly says "sit back and realize we'll come to you. Even though I've always had to come inside they refuse to bring it out to me ! read more

Last time we went our order was incorrect, new server never came back to fill drinks or ask if we were ok. They cooked food improperly, took back the entire plate and brought the same food reheated. Menu has changed for the worst, prices aren't good for the amount of food given, simply because it's subpar. This place has gone down hill in service, menu and cleanliness. read more

We had to chase down a host to put our name in. We had called ahead and we were told we could not put our name in. We were told 15-30 minutes. After 30 minutes we were told another 20. At least 4 other groups walked in and left while we waited because they were not greeted by a host. A party of 20 was left off the reservation and I heard them say they reserved the room 3 weeks ago and called twice to confirm. There were only a handful of tables sat in the restaurant at the time. No manager came to acknowledge the very full waiting room and lack of attention on customers. A party of 2 THAT APPARENTLY CALLED AHEAD, was seated without waiting so so we ultimately left with our three very hungry kids. We will not come back! We've eaten here before and never enjoyed the experience, and tonight was the last straw. How is this location still operating?? 0 STARS!! read more

Not a fan at all... SUPER slow service. Loud. Cold food. Sticky floors. Aloof servers walking around. I understand places get busy but this was ridiculous. Won't be returning. read more

We were a group of 11 for dinner mid week. No problem fitting us in here. The dining room is enormous. Second floor balcony too. I was told by a local that it used to be a Mexican restaurant. Strangest Chilis I've ever seen. One server for 11 people is not effective. Long wait times between ordering and beverages and ordering and appetizers and you guessed it- dinners. I like that the menus has been scaled back. My ribs were just warm and just ok. Others said the food was ok. Summary- this place is OK. read more

I remember when this little baby first opened. I had been there within days of it happening and I was impressed with the blackberry margarita that they had and I really haven't been back to it too much because there's a whole slew of options to go eat at around here. However me and my family decided we wanted to get together for a dinner and we didn't want to do the dishes afterward so we picked Chili's and met up one Saturday night. They seated us rather quickly and the waitress got right on to getting our drink orders. I was super upset that they didn't have the same blackberry margarita and I settled for a regular one instead. Since most of my family doesn't drink their drinks were out much quicker than mine due to the bar being kind of backed up. The margarita was good and I ordered a second one so of course I'd get it again. We also got some chips and queso to share around the table and deep fried cheese curds with some cajun seasoning that was excellent and I could just get a full order of those and be a happy fat kid. For my entree I get the same thing and that's their shrimp tacos. The shrimp is cooked perfectly, with avocado, cilantro, pico, served with some rice and spicy black beans that are amazing if you place on top of the tacos. The downside is, this is not something that you should consume if you're watching calories like I should be coming in at near 1100 calories if you eat it all the table (Which is almost impossible because it's a lot of food). I love this place and when I can't find something new and I want to sit down to be served some delish Tex Mex style food, this is where I go. read more

I loved their buffalo cauliflower last time I was here (2 weeks ago), today they no longer have it! :( There was no one at the from when we got here, we had to track someone down to seat us.. The food was good, we ordered the salted caramel desert, it was very good! I wish I would have taken a picture before we ate it all! read more

I'm torn. The service for this place (for a chain restaurant) was entirely too pleasant to give a poor review. For a huge group, you would have expected a much longer wait for the food to show up or maybe a mis-order or pretty much any number of things that could go wrong with an enormous party! Nope, perfect. Great job Chili's staff! Unfortunately, the food was pretty awful - or at least mine was. The chili meat consistency was kind of like chewing cloth or cotton balls. A few bites in and I was completely grossed out. The BLT had two slices of bacon, about 10 leaves of lettuce and one thinly sliced piece of tomato. I should have just eaten the bun, which was surprisingly delicious. The worst part about this entire experience occurred at checkout where over 20 people had to individually swipe their cards on only two devices on the table. It took an additional ~45 minutes to get out of there. Insane. Maybe I'm not so torn. I won't be going back. read more

This experience was absolutely horrible. Just about everything that could go wrong went wrong. We arrived and were hit with a 25 minute wait. We sit down to order our drinks and the drink machine is down. A while later the server takes our food order (for two people) and it end up taking 30 minutes to get two entrees. At the very end they were out of the dessert we wanted. And to top it all off, when we got home, the to-go burger we ordered was extremely burned and completely black. I feel like I should definitely get a refund for this burger and I will not be returning. read more

Decided to try something new for date night and went here. The wait wasn't bad but our server acted like she didn't want to be there. Drinks were amazing but when it was time to order I thought she had heard me say that instead of broccoli because I was allergic I wanted corn, she didn't. When my plate was brought out it had broccoli on it including on my steak and on my potatoes. I kindly asked if it could be remade to make sure that no broccoli was on the rest of my food. She came back out in less than 5 minutes not only with the same plate and saw where she had just raked the broccoli off but also had little bits of broccoli in my potatoes that I didn't even see until I started eating my food. Never again will we eat here. read more

Chili's - Piece of broccoli pulled from a bite of my potatoes - American Near Me - Clarksville, Indiana

Good food and good service. We had a large group to celebrate a birthday. And we felt like family. Chili's is a great choice to have fun and get good food. read more

I like this place. They have a lot of choices on the menu. I have had a number of items from the menu. Mike almost always gets the potato soup and salad, which comes with chips and salsa. All those items are eat as much as you want. Mike usually only gets one of each. I ordered the guacamole burger & requested the black bean burger, instead of beef. Food runner brought me the beef, which did taste good. Server admitted it was his fault and brought me the black bean burger with fries to take home. Fries are good. I ordered the Coronarita. I liked it. I would much rather go here than Logan's Roadhouse. read more

I am not even going to waste a lot of time explaining why this was bad. I am going to just be short and blunt and move on. The waitress was horrible: Brought 1 refill and promptly said we could pay when we wanted and sat down a kids size to-go cup and that was it. She got my dining partners order wrong as well. The Food: The Chicken fingers have changed and are average now. The burgers were dry and without sauce as advertised. Honestly, everything was under seasoned. The Ranch dressing was White Water. The Price: High as all Heck. We ordered 1 App & 2 App Combos, w/ 2 drinks and still paid just shy of $50 with the 15% tip included. Yikes!!! read more

Good food and lots of variety. Really nice atmosphere with the new design and you can pay at the table and play games with the tabletop controller. Seems like it's still trying to figure out the kinks and find its groove (it just recently opened) since we noticed a few hostess issues and they forgot to put in our appetizer, but they were very apologetic and compensated us for the mix-up. Very good service and friendly people. Will come back. read more

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Wait staff was terrible. Restaurant was half empty not busy at all. Waited 20 minutes for refills and our food took 40 minutes and when I got it mine was ice cold. The kids food was at leaat hot. The manager covered our meal and said his apologies and said they screwed up. Customer service from the manager was nice and appropriate which means we may give it another try. read more

The entire restaurant smelled like a sewer... it was awful. We stood at the hostess stand for a good 10 minutes before we finally decided to walk into the dining room. The first server we seen walked right past us and said "just hang on" in the most smartass tone I've ever heard. Finally 5 minutes later a very nice man from the kitchen came in and seated us. If you were wondering the smell of sewer did in fact consume the dining room as well. Our food was not good... not bad.. but not good. The best thing about our visit was our server (Anastasia, I think?) she was so friendly and very attentive. read more

I only ordered take-out, so I cannot attest to their in-house service, but our to-go service and food was great. The only reason I didn't give it 5 stars is because I had to wait approx 2 minutes for anyone to acknowledge my presence at the pick up bar. The to-go attendant was friendly and helpful. The food was ready at exactly the time I ordered it to be and all the food was hot and fresh. Personally not a big fan of Chili's food overall, but this location is convenient so we thought we'd try it. I don't know that we'd eat her frequently, but for take-out I think it is a solid option. read more

So this was only my second time eating at Chili's and it was for my birthday this time around. I personally didn't want to do the whole "happy birthday, free dessert" thing so we just ate dinner and that was it. The place was really clean but it looked to be short staffed. It looked like even the kitchen staff was waiting tables. So we did have a bit of a wait. The first time I've eaten here left us waiting for food and drinks too. But the food is definitely worth it. And even though we did have to wait a while for food, our waitress was really kind and made sure to check on us whenever she passed us. I'm giving it a 4 stars just because of the amount of time we had to wait for our drinks and our food. But other than that, the staff was kind and the food was delicious. read more

One of our favorite eating spots during the week, Game night too! kids eat free on Tuesday! Very affordable and the servers are friendly ( ask for Heather)& the management is awesome! You must get the pretzel off the see appetizer menu! read more

Chili's - Me and my G-Man! - American Near Me - Clarksville, Indiana

Painfully Slow Food service time, we arrived just after 1pm on week day, they were not busy and we waited over 45 minutes for our food. Which consisted of an appetizer and a kids meal. The wait staff is very pleasant but something is wrong here. read more

Chili's - Our food finally arrives! - American Near Me - Clarksville, Indiana

My wife and I went to this Chili's on a Saturday night at 6:40 p.m. We walked in and were told that it would be a 30-45 minute wait. What do you expect on a Saturday night...so we sat in a packed lobby and waited. We were seated approximately 40 minutes later in a large dining area that was, at best, half-full. My wife and I counted 16 tables that were empty and there was an entire second floor that was empty. Why they were not seating their guest rather than making them sit in the lobby - who knows. When we sat down, we were seated at two individual tables that were slightly separated. I reached to pull them back together and got a hand full of some kind of sauce. The whole inside trim of the two tables were gross and nasty. We placed our drink orders and our waitress disappeared. I was waiting on another text, so I had looked at my phone and noticed what time it was. Thirteen minutes later our waitress was nowhere to be found. We had already waited in the lobby 40 minutes and now almost another 15 minutes - we were thirsty and hungry. I went towards the bar only to see our waitress in the kitchen doing dishes. I asked her for our drinks and she said to me, "Oh, what did you order?" I was not happy at all. I ended up speaking to the manager and expressed our dissatisfaction in the evening. Quite honestly, if they can't staff the restaurant - close it. We placed our dinner order and when it came - it was wrong. The manager came back and admitted that they were struggling that night and ended up comping our meal. Nice gesture, but we probably will not go back to this particular restaurant. read more

We love Chili's food but this Clarksville Indiana location treats customers like they are an unwelcome imposition. After four bad experiences in a row I have to warn others. It hasn't been one cranky host or one server having a off day; we've gotten such bad attitude from this location so many times that it's clearly problematic management. They just told us, on a Saturday night, that they start turning away customers around 7:30 pm, and they did it so rudely that in spite of loving Chili's ribs we are going to Olive Garden tonight. No problem with quality of food here and not everyone is unfriendly, but overall you will get outstandingly bad service at Chili's Clarksville, be warned. read more

My wife and I visited Chilis tonight and it was amazing! The dry rub baby back ribs with chips and salsa were delicious. Great Service from Ashley the bartender and Mark stopped by and made sure we were having a great experience. read more

Love this location. Very nice helpful. Great service great food. Best chips ever. Usually get fajitas and they're always delish.

We don't often go to Chili's and today we were reminded why that is. A gift card prompted our decision to eat here and was barely enough incentive for us to stay through the entire meal. Starting when we walked in the door, we were ignored by the host who took two people behind us to explain about the now hiring sign outside. Then we sit and met our server who the entire visit may have spoken 15 words to us. Everything was yup, nope, and sure. We ordered lunch and the food came out about 12 minutes later. The quesadillas were basically a desert in your mouth dry. We asked for a replacement lunch and were greeted with the "sure" out of the 15 words, no apologies. We, also, had to ask for napkins and waters. The water was another gripe for me. The mugs they serve their beverages in are clearly cleaned through a dish washer and layers upon layers of soap scum and residue lie in the bottom of the glass. True, it's on the other side of where your drink goes but any attention to detail by a staff member would realize these were unfit to bring to a table. I checked around and all glasses were this way. Normally, we'd ask to speak to a manager (we're really not even those people) but we were so beaten down by the terribleness of it all we just wanted to get out of there. read more

Eww! Avoid the lunch specials. They might be able to fix them quickly but it's because they leave all the flavor out of them. I had the margharita chicken and it was just tasteless. Not sure this is the best of the Chili's. read more

We ate here because we had a gift card. When we walked in, we were assaulted by an unpleasant smell that continued throughout the meal. There was not a hostess at the stand and it took about 5 minutes for one to appear. Our server did a good job. However, her shirt had food on it. Gross! The food was ok, not great, but not bad. It's not a place I feel like I need to try again unless I get another gift card. read more

I really enjoy eating here. Arnie is my server I ask for by name. He is the best. We get the Bats double special on Monday's. When the Louisville Bats baseball team hits a double on Sunday homegames bring your game ticket for buy one get one free meal. Me and the Wife have tried almost everything. I love the street corn and the Smokehouse menu. read more

Honestly, walked in to this chili's, seat yourself btdubs, immediately felt like they were hiding something. Waiter was though, kind of like a Nic Cage type The Julius Caesar salad had wilty lettuce and only the bad parts of the chicken. The cheesecake was quite hard and required a multitool to eat properly but was delish We had to ASK for forks before eating. If you come here, there will be no cars in the parking lot but don't worry it's just because people carpool and it's mostly just babies that eat here anyway, and they can't drive. Didn't go upstairs...wouldn't. Tables seem to shrink as more plates come, but clearing empty plates is strictly prohibited at this particular location. In closing, god bless our waiter, nic cage, and the troops. 10/10 will for sure maybe come here again. read more

Hey, its Chili's, its not bad, its a chain and you get what you pay for here, in fact, it might actually be a good deal. We end up here often on Fridays (have mercy on me, Logan loves it here) when we don't want to cross the river and Logan says I can pick the appetizer AND dessert if we go here. What can I say, I love the cookie skillet a la mode. Sometimes there's a long wait, but no biggie, call ahead and walk in and be seated immediately. The service is always friendly and the food comes out as fast as possible (in all of my experiences). The food is usually okay, but sometimes one of the cooks just nails it and it actually turns out delicious. Logan likes the chicken bacon quesadillas and I opt for a steak with corn on the cob (I must admit, they have some of the best on the cob corn I've ever had) and skillet mashed potatoes and both of these entrees happen to be on the 2 for $35.00 menu so we figure what the heck, lets get an app, two margaritas, two entrees and a dessert for 35 dollars, which in the scheme of eating out is virtually nothing. And that's where its a good deal, when two entrees that you both want end up on the 2 for $20.00 or 2 for $35.00, the cook nails it, you get seated quickly and you get your food fast, too. But sometimes its just awful, fatty overcooked steak, forgotten sides, slow service, burnt quesadillas, you know how that goes. However, I will say this, the management team is quick to apologize and fix any errors to the best of their abilities. Overall: Again, its Chili's, why are you even reading this? Haha! Its pretty new, clean, nice servers, it has one of those space age Coke machines with 1,000 options and its cheap. Just give up and go. read more

Went there on Friday night around 8:00pm. I ordered 1/2 original baby back rib with mushed potato instead of fries. It wasn't busy but It took long time to get our order and served the food. My rib was little dry and It wasn't warm enough for me also it came with fries instead of mushed potato:( And...we had to wait to get bill for 10 mins. It was just slow and poor service. read more

The food here is good service is pretty good the only complaint is that the host is never up front when the place Is slow and takes a bit to get seated read more

I wish I could give them a better review as I've eaten here a few times with minimal problems but tonight's dinner was disgraceful. I ordered a blue moon and when I went to take my second drink of the beer the glass shattered all over the table, it had a crack in the glass that we didnt realize until after it had broken. They replaced my beer so we just went on and ordered dinner. I ordered cheese fries which arrived with no cheese. What they did come with was a large wad of hair baked into the layer of bacon. My family ordered chicken fajitas that had very evidently sat under the warmer for too long as the cheese on the side cart was crusty. The tortillas were hard like they had been steamed this morning and left sitting all day. We drew the managers attention to our issues and she fixed the cheese fries and cheese. We asked our waitress, who didnt bother to come to the table much, for napkins three times before they came since we used them to sop up the beer from the broken glass. My family ordered the 2 for $25 deal and asked for a cookie for dessert. The waitress either didnt listen or didnt pay attention when they ordered even though they pointed to the deal, and she charged full price which doubled the cost. We asked the manager to come out a third time to fix the bill at which point she removed the fries. We asked for dessert, which came with the deal offered and she delivered it. Our waitress didnt bother to return to the table until we had finished our dessert. When she approached us afterwards she had the audacity to tsk tsk at us and made the remark "so you got a free cookie out of it?" We responded with "we ordered the 2 for $25 deal and it comes with a dessert". Her response was "oh I didnt realize that." I wish I was making this up. To quote my family "it will be a cold day in hell before we return to Chili's". read more

Omg so I hadn't eaten at a chilis in years. Their menu is revamped and they have a great deal going on right now 2 for $35! Great, easy, fun, date night restaurant to maybe give a retry if your experience wasn't the the best years ago. read more

So first of all I loved their chips. They were delicious :) our server was Antonio and he was the sweetest ever! So attentive and super sweet so ask for him when you go in. I got the you choose three appetizers. Got the little sliders, cheese bites and fried pickles all of which were really good. It was just the right amount of food but bc I ate so many chips I took most of it home. My husband got the chicken strips and fries and he said it was good. Bathrooms were also very clean. I have no complaints. read more

Surprised our group had never been here since its been open a couple years now. Service was excellent! Especially considering it was a busy Friday night and we had a table of 6. (Heather was great). My salmon and shrimp combo were excellent. We will likely be back! read more

Good food and pretty fast service. Impressed with the manager he was even helping bus tables.