We were so glad to get in to be seated at the bar since everywhere else has a 45 minute to an hour wait. I order a burger with bacon and cheese with fries...simple, quick, not too heavy. No SEASONING used AT ALL. This meal was super bland. I was so disappointed. This is the third time I patronized Chili's since Covid and have been disappointed. read more

Employees don't seem to care for customers. Food is standard chilis food. I love seeing empty tables and people waiting in the lobby for over an hour. It's not the first time we have waited longer than the estimated time for a table. read more

Chili's - Empty tables - Bars Near Me - Hiram, Georgia

Absolutely disgusting. 6 servers talking badly about customers. Management refusing to speak to the scheduled interviewed people for over 30 minutes. Absolute trash trash, environment and food. ​​ read more

Friendly clean fast service n good food. I especially love the unlimited salsa n chips,potatoes soup n ceasar salad. Try n get there at least twice a month for lunch. Yum read more

Service was excellent and the food fantastic. The restaurant was clean and nicely setup. Will go back to eat there.

Two weeks in a row our family has walked out of two different Chili's restaurants in Hiram Ga. and on Dallas Hwy. Both times we waited an inordinate amount of time to be seated without ever being noticed. We have been big fans going there 4 - 5 times a month! No more! read more

I haven't been to Chillis in about 6 years. The last time I went I was staying in Alabama. The only reason we went was because my husband received a gift card for Christmas. This will be our last time here. Food was mediocre nothing at all to brag about. I had a bacon burger where they forget the bacon smh and the patty itself was under seasoned. My husband had the rib eye and the kids had chicken tenders and pasta. All the food taste reheated and for my husbands steak to be medium well it was very tough. No need to send it back we just paid the bill and left. 3 stars for the $5 patron margaritas they were pretty good and strong. All in all our experience was ok but we will not return. read more

Chili's - Bacon burger with no bacon - Bars Near Me - Hiram, Georgia

I rarely leave reviews on chain restaurants but this time I wanted to because of the low ratings on this particular Chili's location. I walked in and was greeted instantly by the manager. He welcomed me with a smile and opened both doors for me. The host immediately got a table cleaned for me and I sat in a booth. The atmosphere was very nice for this type of restaurant. It wasn't super crowded but a good lunch crowd. My waiter, Brandon, immediately greeted me and told me about new menu changes and the specials going on for the lunch hour. I started off with a water and chips and salsa. The chips were nice and hot and the salsa was very flavorful. The perfect amount of spice. They have a lunch combo menu for $6 or $7 so I tried the enchilada soup and the chipotle chicken fresh mex bowl. It was outstanding. I added sour cream and southwest ranch and I could not get enough of the flavor! My waiter was very attentive and even had some small talk in between my refills. Overall, my experience was everything a restaurant should be. Great service, delicious food and a clean and inviting atmosphere. read more

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Took an hour to receive my food, after they told me it would take about 20 to 30 minutes. When I got the Southwest Eggrolls, I discovered a piece of hair in the middle of one of the eggrolls. Furthermore, they did not seperate the sauces from the eggrolls-so when I received my order, the eggrolls were soggy and wet and covered from the sauce. read more

Excellent service. Was wonderful to sit down and eat. Food was delicious and hot. Chips and sauce were replenished. Negative (big) was payment. Bonus card was not honored. Also huge hassle paying on tabletop device. read more

the wait is very long it took 30 minutes just to get one appetizer and the pink lemonade did not tase good

We came to this restaurant, walked in and it was 10 minutes before the hostess came to the stand and she acted very rude and agitated when she was asking for my information. After sitting in the front waiting for a table for nearly another 10 minutes, our waitress came over and asked for drinks which she brought my husband a children's drink even though I said my husband would be right back. The service was less than sub par, I asked for a buffalo chicken salad to which she brought me a buffalo chicken sandwich and then laughed when I told her it was the wrong order. I asked for several to go boxes and she brought me one. I will drive further away next time instead of coming to this location which is close to my house. Service was terrible and I will not come back to this location. read more

PLEASE WHATEVER YOU DO, DO NOT GET THE QUESO. i got the queso thinking it would be magnificent, but I was wrong. after gulping down a couple spoonfuls of the queso, I felt a rumbling in my stomach. sooner rather than later, it hit. my stomach started racing and I ran to the toilet. no one couldve warned me how bad my toilet experience would be. it felt like hiroshima down there, i was quiverin. I had never experienced something like this. after my situation I tried to flush until it hit me. the toilet wouldn't flush, the water was rising. I panicked but it was too late, the bathroom was flooding and I couldn't stop it. there was no escape, I tried to call for help but the door was locked. there was nothing I could do but cry. I began to drown in my own poo water until the door was open. IT WAS MEREDITH R. BURST IN. MEREDITH SAVED MY LIFE, but she went into the wrong bathroom which was very uncool. if it weren't for meredith I would've died, but if I didn't eat that queso I wouldn't have even been close to dying read more

Amanda was fabulous! We've had her before as our server. She is top notch!! The food came out hot, correct and delicious. We love the music they play. We tried the new burgers this visit. The bacon rancher is delish! The dbl old timer was almost too much burger. And that's hard for my husband to say. Another party came in behind us and changed seats because of crumbs on the seats. This restaurant is clean but not a 100. We will definitely be back. read more

Absolute worst Chili's I've ever been to. This was my first time here and will be my last. I did an online order for pickup. It was supposed to be ready at 6:45. At 8:45 I cancelled the order. I waited 2 hours. Then she asked if I was sure no one else left with my order because she couldn't find my ticket. After she finally found it, she said she'd refund my money at the end of the night. No apology. Nothing. read more

good food and consistently delicious. Friendly staff and only had low staff during the pandemic.

Our server was awful. He forgot to put our appetizer order in and then waited over 40 mins to actually get our food. We had to ask for refills after our server walked past several times, saw us out of drinks and gave us a little point that he was getting the refills. Others who got here well after us got their food before us and had bigger parties. read more

Ok service,but the food... especially the wing are #trash. I threw up because that stuff is nasty. P.S I destroyed that bathroom bozzzzzzzz read more

Now normally I am not a Chili's fan, but the wife and I had an extremely long day and decided to get the ToGo. I went online got the 2 for $22. We got the chicken fajitas, the chipotle bbq crispers and the chips and salsa. I mean the food was just the simple generic standard food, but I really do love their bbq sauce. When I processed the order online I wanted to try the Curbside Pickup. Typically I always just go in but I wanted to see if it really works as I don't know anyone who has used it. I finished the order online got a text saying to respond with "here" once I arrive. Simple enough right? I arrived sent a text saying "here" which I was a bit early. A young girl came out the door brought me my bags smiled and departed and I didn't even have to budge. It definitely brings customer service to a whole new level, as well as being lazy when one is extremely tired. I would def recommend everyone to try the curbside pickup. read more

We went here this past week and haven't gone to this Chili's in Hiram over several years, and though I never thought very much of their menu it certainly has gotten better since last were last there a couple years ago. The service was good, if slow , and the food was also very good this time. I guess I'd rather have a little slower service if the food was good, so that was the case this visit. I ordered the mango grilled tilapia plate, which was very flavorful and delicious. It came with a side orders of choice, I got the mashed potatoes, which were also delicious. My wife had the filet mignon which she enjoyed, and I tried it also, very succulent and cooked perfect (to medium rare, her choice). Our kids ate off the children's menu, which gives you a very good selection and pretty large portions for a child's menu. My daughter tried the strawberry lemonade, which we had never tried; very tasty and a great thirst quencher on a hot day. All in all a good experience. We had stopped going there for a few years but they have gotten better since then. Will recommend again and will definitely return. read more

I really enjoyed going to this restaurant. Our waiter was amazing. He was a young guy I believe named curtez. He was attentive and never let our cups get past half empty. Our food came out super fast. It was like they knew what we would order and prepared it before we sat down. The food was scrumptious. The atmosphere was nice. We will most likely be back again. read more

Chili's - Yummy taco! - Bars Near Me - Hiram, Georgia

We were told 15-20 minutes wait time. We said okay and waited in the car since there was not enough room inside. I received a text message saying we are on the list and our table will be ready in 15-20 minutes. But we noticed 3 black couples went in after us and never came back out. We went back in after 20 minutes to find out they had all been sat at their table. We waited 5 minutes but the hostess wouldn't return so we left. I will never eat at this location again. They are rude and racist toward white people. read more

Well waiting on food. Service has been very good but no baked potato's, French fries, and onion petals at 8 pm. Didn't think it was that late. read more

Everytime I've ordered from this location my food comes cold undercooked or missing items. Ive worked in the food service industry for 10+ years so I'm not coming from a point of hate or anything but for the same issues to be wrong every-time is ridiculous to me. Get it together. I will not be ordering from this location after the 5th time of undercooked and screwed up food. read more

Stopped in to try out the the new 2 for $25 menu. I ordered the Texas cheese fries, those were pretty good. Needed a tad bit more seasoning. I ordered the just bacon burger for an entree. It was decent. Better than a fast food burger. I had the cookie dessert and it was delicious. All in all it was a good amount of food for what i paid and it taste good. Service was nice as well, I'll probably come back again. read more

Chili's - Bars Near Me - Hiram, Georgia

Very good meal. Server was pleasant,attentive, and food order came in a timely manner. Lunch for two came in at $21. Food selection was excellent. Definitely recommend this location. Bathrooms were clean and pleasent. read more

Chili's - Bars Near Me - Hiram, Georgia

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My family and I order here and waited a hour and a half and then another 30 minutes in the parking lot. Ok asked the girl running food if it was easier to cancel my order if not about done and she td me to hold on. She came back and said yesit would be and asked for the last 4 of my card. My wife asked about the return of the money and about why it wasn't about done and they responded oh we canceled it , it was almost done. So they filled other orders with our food with 8 people standing around in the back. I called to speak with a manager and someone claiming to be Red got on the phone rudely like I was a bother and hung up. I called back eventually was told some guy named Mark is the boss after I kept being denied and hung up on. Now my money is not back , no food , and this mark nor anyone will answer there. We use to eat here regularly and spent alot of money due to the incompetence of management and that makes the workers the same and just pure disrespect to customers and their time this company including Just Wings and Maggiano's Little Italy will never get another dime and that nasty place should be shut down with poisons and other chemicals that anyone can access in the lobby which is health hazards and putting kids and others in danger. If you want good food like this and your money worth go to MI Mexico Mexican Restaurant. I wist I could give 0 stars read more

This Chili's has a female manager who should not be operating a Chili's whatsoever. The wait was over an hour long and instead of apology, I had gotten denied Salad dressing specifically by the manager because they mistakingly my gave me a large salad instead of the small I had asked for. Can you believe that? Lol I can't either. The waitress literally walked up and said my manager will not let me give you ranch, even the waitress felt embarrassed about the situation. I'm never going back, nor do I think anyone needs to go until This Chili's gets a change in management. Let's ALL hope that manager figures out if she loves ranch or her job more. read more

Chili's knows what's up regarding their curbside pick up. Easy online ordering & upfront parking outside the TO-GO door. Simply text "HERE" when you park and out comes your food. Despite loving this service, I agree with another review stating to stick with burgers and appetizers. I'm not even sure my chicken fajitas were 100% real chicken...for real. read more

Chili's - No need to get out of your car! - Bars Near Me - Hiram, Georgia

Horrible service. We got an free app offer so we went to use it. The appitzer never came out. We asked several times and she just shrugged. Our drinks stayed empty and we were never check on read more

I don't recommend this place at all. If you want to enjoy your food go anywhere els but this place. I mean the reviews could speak for it. I'm not from the area just got here for a business, according to yelp this place closes at 10:30 pm I got here At 10:00pm they said no more seating I was like it's okay I'll take it to go. So the waitress at the front directed me to the back so I can order food after waiting for over 15min someone finally showed up telling me that I can't order because the kitchen is closed. I was like I have been waiting for 15min here. You guys should have said something. She was like wait let me see. Came back telling me that I can only order selected stuff even then I was like it's okay I ordered some chicken wings. She brought it out and she just throws it on the table. As I open the cover I see all the sauces mixed up with the chicken. I was like is this how it's supposed to be and she's like no. And she grabs it and throws it in the garbage. Anyways long story short. I'm still standing here it's almost an hour waiting for 5 chicken wings. read more

Last minute option last night after running a few errands. I've been to this location before, but this time it beyond great. **have you ever wanted something, and when you got it, it was much better than you anticipated. That's how I described the service. It was absolutely wonderful, and if I could recall the set up servers we had (party of 5), I'd thank them all by name. Only could thank by tip, which is really what's it's all about (from the server's perspective). In short, great job all around. read more

The service here is slow they took 20 minutes to take my order but had time to take other peoples orders who came after me. And when they finally took my order they gave me some dirty ass utensils. read more

Chili's - Bars Near Me - Hiram, Georgia

Honestly, who doesn't love chili's ?? I went there not too long ago with my father and my two younger brothers and we had a great time ! Beautiful service, amazing house margaritas and ok pastas to be fair. Could work on the timely manner in which good is delivered, but besides that Stellar performance by the crew ! read more

We got here at 6:30 didn't get food til 8:30 . One of the teens with us was patiently waiting for her chicken . After 15 min of everyone else having their food we asked the waitress to which she replied "Sorry we literally ran out of chicken " ! ‍WHAT ?? read more

Went for dinner on a Sat night around 5pm. Walked in to a quiet Chili's with 10-15 tables open. We were told that it was a 35min wait for a party of 5. We asked why with all the open seats and very few customers. The hostess said the tables were reserved and that's why the wait was so long. We only saw 2 waitresses working while we waited. We eventually left and advised the hostess that our 5 guests would have generated 75-100 dollars at the end of the night. But turning down revenue for reservations which is still kinda crazy is borderline madness. We will not be coming back and the 4 others who left felt the same way. read more

After sending a complaint to corporate about our last visit and receiving a gift certificate in response, we reluctantly decided to give them another chance. Only July 23rd, we ordered hamburgers (the Southern Smokehouse Bacon Burger) and as appetizers ordered the boneless wings and the fried cheese. What a difference this time!! The apps were great and hamburgers were delicious. We both ordered medium cooked and to our surprise they were cooked perfectly. We found out from our waitress that the terrible tacos had received several complaints and therefore were changed now on the menu. read more

Ate with the fam on a Tuesday at 5pm. We were one of 10 guest in the whole restaurant. We quickly ordered drinks and dinner, I got the chicken taco. The food arrived in a quick manner then everyone in Hiram with 3 or more kids showed up at once. Once that happened we never saw our waitress again. My tacos were dried out, my water never got a refil and we waited 15m after our table was cleared by the manager to request the check. After 5 more minutes the check finally came and I paid cash so I wouldn't be there when they closed. I don't know if it was the time of day, lack of servers or what but it stunk. read more

The service was great love the food will definitely be coming back to eat here... Very quiet place!! Think I found my new favorite restaurant!! read more

Chili's - Chicken bacon ranch - Bars Near Me - Hiram, Georgia

Wait time to get a seat is reasonable but the wait time for service and to get your food is off-the-chain long.