Place is nice, good for big groups. Our waitress was very sweet and helpful. They have great options if you can't pick what you want. You can mix and match a lot of stuff on their menu. I ordered the Sirloin medium rare and it was almost medium well. A bit to dry for me. The mashed potatoes helped balance it a little. The rib racks were tasty. The BBQ sauce was good. But the meat itself was a bit dry. I usually don't drink but I order a drink and it was pretty good. Tito's punch?, pineapple with rum. It was good. read more

I order a to go appetizer and they forgot my loaded fries and my food was made poorly and cold I will not be going back to chili's waste of my money. read more

Chili's - Tex-Mex Near Me - Palm Beach Gardens, Florida

Seems to be a frequent problem when ordering to go or on door dash! Items always missing! I feel the need to order more than usual because I am expecting at least one item to be missing. read more

a complete disaster is bigger than I have spent a whole hour Waiting for the food which never came and my small children hungry

I am a chili's advocate, been coming here since I could walk. Normally, I would rate this a 4.2, but I found a hair my quesadilla explosion salad while I was half way thru it. Needless to say, I'm disappointed. I realize these things happen, but with all things considered and the current pandemic environment - food quality should be at the forefront and it was not during this visit. It'll be a while before I can recommend this place again. I ended up paying for another quesadilla explosion salad, that one was hairless. read more

I love Chili's but I gotta say THIS Chili's is exceptional. Everything is super clean and tidy, the food was absolutely astounding, and the service was the best I've ever had. My server Jamie was attentive without hovering and thoroughly answered all my questions with a smile. If more servers had her upbeat attitude and knowledge the restaurant industry would undoubtedly be better for it. read more

Definitely a different energy here at lunch! Our food came out quickly and was delicious!

This location used to be awesome. The regular servers and some of the managers have left and ever since it's really gone downhill. The last straw was two nights ago. I had been at work for 13 long hours and went for dinner around 9:30pm. We were seated quickly and the hostess brought us our drinks. We finally gave up ordering food after sitting there unattended and ignored for 20 minutes. When we said we wanted to pay for our drinks and leave a server came back and asked if we needed to leave due to an emergency and I had informed her I worked way too long today to sit here ignored for 20 minutes without being served. She said don't worry about paying for the drinks and sent us on our way. No apology, no effort, lots of disappointment. read more

My son, his dad and myself went to Chili's to eat. We had to wait "at least" 30-35 minutes for our food. The food was utterly disgusting! We seen a HUGE cockroach crawling up the wall. You can tell the manager was trying to hide it but it got away from him and crawled all over the wall in clear view! I won't eat there again!!! Chili's used to be a good place... it won't be in business long! read more

went to dinner for my moms birthday. Unfortunately the manager was extremely rude and a bit unstable and scolding my family for me being frustrated, I expressed my frustration with my steak being undercooked and having to wait the whole time until the dinner was over and it was my moms steak and she wanted to come, when finally bringing out it was a 6oz we got a 10oz it was charred, didn't even ask how we wanted it which was medium rare, than scolds the table . Worst dinner ever in my life, waverly Augustin is mgr I said I'm going to contact corporate and he said "Go ahead!" Very professional. Pga blvd read more

Ordered the fresh guac. Chips are of questionable thickness. Paper thin at best. It took me several tries to dip my chip into the guac without breaking it. It just kept breaking. Side note: if you order guac as an app the salsa should be smaller in size relative to the guac. Beer was great. Albeit I have no idea how much it cost because they withheld several prices off the menu. read more

Sat at the bar waiting for service.. No one came. Had to phone the restaurant in order to try to receive service. Asked for manager, he was nonchalant and accepting of the level of service. Or lack there of Will not return. read more

We came for brother's 50th birthday, we asked to sing happy birthday and for a cake. We were told they don't it there. Meanwhile an hour later, the table across from us they sung happy birthday. And when we asked the reply was "we were still eating", we ate, still no cake, no happy birthday. So disappointed as we love Chili's and expected better treatment. Also we asked for birthday shots, we were denied. read more

After my overdue visit to the Gardens Mall, a girlfriend of mine and I stopped here to get some food and drinks. I ordered four sex on the beaches or is it bitches? ;) Who can turn down the 2-4-1 happy hour all day special? Only two and a half of them was consumed since I was full from the southwestern quesadillas. They were stuffed with bacon, ranch, cheese, and chicken. Bacon can make anything better. I also had a side of ranch dressing in case the ranch in them was not enough. The sour cream was also another side too. The meal was huge since I ended up taking half of it home. I want my baby, baby, bayyyybeee back ribs next time! read more

My husband and I were really looking forward to our meal from Chili's, as we haven't had food from there since before the pandemic. We love brisket and thought we would order the smokehouse combo with ribs & brisket quesadillas . We did takeout, and brought the food home. The brisket quesadillas were very greasy and a little tough. The ribs were not moist or fresh tasting. The Mexican street corn was dried out, appeared old, and looked nothing like the online picture. There was almost no Cotija cheese on top. The Mexican rice was dry and flavorless. And to top it off, they mixed up my rice with my husband's fries, and didn't give us any picco de Gallo or sour cream, which was supposed to come with it! I tipped for this? Never again, we won't be back, read more

One of the worst experience I've had. Food is always good since is a chain. But the service was way off today. From our table i could see the kitchen, I could see our food sitting on the window and every body just walking pass it, inclunding the expo and manager. Our server never came to apologize for the delay although I could see the food just sitting on the window. My glass was never refilled, had to share my kid's sweet tea. Very disappointed especially since this is the palm beach gardens area. Don't recommend this location at all. read more

It's the 4th of July and I was craving a burger and didn't want to spend $20 at one of these other boutique places so I came to Chili's after not having been in MANY years. My server Shelby was SO SWEET and my burger was absolutely delicious. I ordered the Southern smokehouse burger and I like medium rare burgers and so often they are over cooked but this was so good, I ate the whole thing in a blink. The fries were also cooked perfectly. I will definitely be back and hopefully Shelby is working again. read more

Chili's - Southern Smokehouse Burger - Tex-Mex Near Me - Palm Beach Gardens, Florida

Went to Chili's with the family last night. We were greeted warmly and shown to our table quickly. Unfortunately, the front door was to be the highlight of the evening. We were shown to our table and waited approx 10 minutes for our waitress to make an appearance and ask for our drink order. She didn't suggest any appetizers and as she was walking off I remembered I liked the chips and salsa last time I visited a Chili's. Our drinks arrived in the appropriate amount of time. The chips were greasy. Perhaps the oil was old or wasn't hot enough. We began to notice our table was very wobbly, apparently the base was broken. We asked to be moved, which was handled quickly since it wasn't at all busy. The waitress commented "yeah, that's the worst table". Maybe the host wasn't a highlight after all, he sat us at the worst table in an empty restaurant. The new table shared an issue with the prior table. The finish on the wood was worn down and had that tacky, sticky fee. It appeared clean but aged. I ordered the chicken quesadilla. It was very basic, almost clumsy in presentation and very average. I'm not expecting 5 star, but for $77 for the family (2 adults, 2 kids), I expect the food to be at least attractive and tasty. All in all it reminded me of the Carnival cruise experience, great place to get drunk and not care what you are eating. read more

Chili's at this location hours have changed. Sunday-Thursday 10pm and Friday at Saturday 11pm. Thank you

Strange visit to Chilis in Palm Beach Gardens, Florida today. We were greeted by a lady who handed me a rose and wanted me to enter a drawing. I declined. Apparently she wasn't actually an employee of the restaurant, because we were left standing at the hostess desk for at least 5 minutes without even being greeted by a hostess. We left. Very odd. Can't post this comment without giving it at least one star. Uh...for what? read more

So we sat at the bar at chairs that were available, not marked off either. And the bartender on duty commented to the couple next to us "well im sorry, some people are oblivious to whats going on in the world". Rude and unprofessional at the least. If they didnt want people to sit there they should remove or distance the chairs. Never have i encountered a bartender that stupid and incompetent. Hopefully not a bartender there much longer read more

Going to Chilis is usually a hit or Miss experience. But this time our waiter Price was excellent brought drinks quickly and delivered food justice quick and it was hot and tasted very good. The only thing I saw that may need improvement is when coming back from the bathroom the cook line look really dirty but other than that a great experience thank you. read more

Stopped in here for lunch and fortunately, we were not in a hurry. The staff was very nice, friendly and polite, but service here is very slow. Not a good place for a quick lunch. The food, when it came was quite good. If you want a nice quiet, leisurely lunch try out this location. read more

Walked in, sat at the bar hoping to have a quick beverage and snack. First off the place was dead. Sat and say and sat, nobody ever said hello, be right with you, Nothing. I figured I'd give it a few more mins and still nothing. Got up and left and that's that. I'll never go back, and I'll tell everyone I know to never go there! read more

Love this Chili's. They are friendly and the food is always great! The menu has so much variety in it that everyone can always find something to please them. read more

Our queso dip came out ice cold .... they replaced and then my broccoli on my plate was also cold. The food runner practically threw our plates at us. The manager brought out the replaced hot food with a chuckle saying he's sorry, he doesn't know what's going on with those guys back there today. Our server was friendly. However, we won't be back. read more

Ate dinner here with the wife last Friday. Place was pretty busy with people in line out the door. Gave the hostess my number and they have a system that texts when your table is ready. Also was able to see the waitlist on the yelp app to see how many people were ahead of us. Walked up to Pier 1 and shopped for 20 minutesuntil our table was ready. Service was very attentive despite the large crowd. Food is consistent with what you get at Chili's. Overall very satisfied with the experience. read more

Placed an order for Curbside Pickup. Got there early so no biggie. My problem is waiting 15 minutes after the time my order should have been ready and still no one brought my food. The Jupiter Chilis brings the food out to the car and this location has in the past as well. Apparently the bartender was also curbside. There was 1 person at the bar. So not busy at all. Couldn't bring out my food but had no problem walking around back to smoke. Wish I would have known this B.S. . I wouldn't have put a tip when ordering online. Disappointed and won't be back. read more

I'm not ashamed to admit that I'm normally a fan of Chilis, but my recent visit on 4/16/13 left a lot to be desired. I sat in the bar area booths so I could face the TVs since I was alone. The view would have been OK if the hostess didn't continuously walk back and forth to the kitchen in front of the table. She was obviously bored. I ordered the 6-ounce sirloin cooked medium and it came out well, but I ate it anyway and showed the server it was overcooked. She apologized and a few moments later a female manager came and apologized and offered a new steak, which I declined. The manager then offered to half the price of the entree, which was appropriate. I was not checked on again until I had been finished with my meal for about 5 minutes. I had a coupon for a free dessert and got the molten chocolate cake, which is pretty much the only reason I keep returning. It was only so-so and not as good as others I've had in other Chilis. The check came and I put cash on the check tray in plain view on the edge of the table but it still wasn't picked up for about 8 minutes. Then it took another 5 minutes to get change, which I thought was unusual since most servers are back within 2 minutes. Not a great experience and I won't return to this location when I'm back in town. read more

Awesome please for drinks and dinner! Myself and the ladies always have an awesome time. All the waiters and waitress are awesome oh and the bartender is the bomb dot com!!! read more

Worst customer service experience of my life. Ordered curbside to go at 1:53, received a text saying it would be ready at 2:13. I show up at 2:20 and text message them "Here" per their directions. 10 minutes goes buy and I see workers standing around so I decide to give them a ring. No answer, was on hold for over 5 minutes. Have to get out of my car and all of a sudden everyone in the to-go area is gone. The place was dead and finally someone at the bar yelled across to me and asked if I was picking up. I said yes. She pointed to a bag next to me and said "is that your order?" Unacceptable! I did not select curbside to go to have to walk into this establishment and do their job for them! I have a job and a short break and patients that are waiting for me! I will be calling corporate and complaining as well. Ridiculous. Avoid this place. Especially if you are on a time crunch and have patients waiting at your office!!!!!!! read more

Just walked out! Depressed and unfriendly hostess had us waiting 10 minutes for a table for 5 when the place was only 1/3 full. Sat down 10 minutes later and were ignored for another 15 minutes... No one even greeted us or asked for drink order. After 15 mins waitress said she would be with us soon... Bye bye chili's that is unacceptable. read more

The server was nice and professional so was the rest of the staff but the food, all of it was horrible. We had the white spinach dip. I really don't know what it's supposed to be but it is bad. Wings and fries, how can you screw that up? Apparently you can, And fajitas. I don't know if it's possible to screw up a food that you prepare at the table unless the food is bad to begin with. Steak fajita, the steak was good quality it it was seasoned horribly. The problem here is that the chef doesn't taste his own food. Everything including the rice was horrible. On a positive note the restaurant was clean and bathroom was clean. I'd say the problem is the chef. read more

I frequent this chili's a few times a week and the service is always impeccable. The managers are always friendly and doing anything they can to get you what you need. The bartenders Tricia, Brienne and Brittany are always on point with not only their drinks but their customer service as well. Their genuine company is refreshing! Hands down my favorite chili's location! read more

Ok so it's a weekday and it took 30 mins to get 2 sandwiches. The waitress just left us and didn't ever tell us why it took so long! We got our food and one sandwich was wrong. 30 mins later the next sandwich comes out and we are irritated. Our friend was already done eating her dinner by the time ours got to the table. The waitress acted very clueless but I have to say the manager really stepped up. He comped the sandwich for the really bad service that we had. I wasn't impressed by what we did eat or the kitchen times. read more

After we were promptly seated, it took forever for a server to come to the table. When she did come over, she was pleasant. However, the food was awful. Chips from chips and salsa were extremely greasy and salty. Patron margarita was too sweet and hardly had tequila or lime. Beef tacos were supposed to be shredded beef according to server, but it was mushy ground beef with way too much Mexican cumin-tasting seasoning. When we complained about the taste, waitress apologized and said the manager was coming over. He never did. I went to use the restroom and on the way back I glanced into a very messy kitchen and saw a waitress licking her hand. This will be the last time we go to any Chilis. read more

I normally hate chili's, and only came to spend a gift certificate that I got for terrible service last time I was here. Sat in the bar on a Saturday afternoon and it actually wasn't bad. The bartender (Johnny) was prompt and friendly and the food was decent for a chain. Can't really complain..... read more

I am up in Palm Beach Gardens for business and there are several restaurants to choose from on and off of PGA Blvd. I decided to go to Chili's. Upon arriving I walked into the restaurant and was greeted by no one. There were a minimum of four Chili's employees sitting / hanging around the front of the restaurant. Eventually one of them looked at me in a non welcoming manner and I indicated that I was a party of one. I was promptly seated and that was about it, no can I get you something to drink or anything. I waited for about 10 minutes before my server Grace finally showed up and asked what I would like to drink. During those 10 minutes I seriously contemplated leaving to go to TGI Fridays next door, but I was in the mood for Chili's type food so I sucked it up. After I placed my order for my drink, I waited about another 10 minutes before my Coke Zero arrived, what a joke. After that I placed my order, that took FOREVER, 20 minutes to be exact. I was keeping track after it took so long for my waitress to show up. The food tasted as expected, it was not bad. After I was done with my order, I kindly asked for the check, that took about 5 minutes, not bad. I gave the young lady my credit card and then that took an eternity also. I come up to Palm Beach often for business, I am NEVER going back to this Chili's location again. I prefer to go to the other offerings around there. read more

I stop in here a lot while working in the area and it is usually good service. Friday night there was a girl working the fairly empty bar. I sat down at 804. She was helping a takeout order customer so I waited. She then checked on a few bar patrons and filled their drinks. Ok. But when 2 more takeout customers came in she went to help them. By this time the clock said 820. Got up and went next door to TGIF. Good bartenders scan the bar every minute or so. She obviously doesn't! read more

I really should have read the reviews prior to going. I thought how much different could it be from all the hundreds of other locations I have been to all over the country. Boy was it bad! From the time I sat down to the time I got my food was over 40 mins!! My quesadilla was burned. I had to go to the bar to refill my soda since the server was MIA. The place was not that busy but it took forever to get service. They were not very friendly and seemed like it was a chore to get service. There were about 6or8 tvs in the bar, but they were all on one channel with most of the people working there watching tv. Will not return. read more