We were charged incorrectly and told it would be corrected within 5 business days. We're 34 days out and it still hasn't been corrected. I've called the restaurant several times, after four minutes of pressing 1 or 3 an automated message stating "we're experiencing difficulties, please call back". Same message, on different days. It's like trying to get God himself on the phone. Ridiculous. I ended up having to contact headquarters... and they said five. more. business. days. Which tells me the correction was never completed to begin with. I'm not upset with the initial error, we're human. I'm irritated that it wasn't corrected and we'll be six weeks out before a reconciliation. read more

Chili's - American Near Me - San Antonio, Texas

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Upon arrival we were greeted and seated quickly. Our server was knowledgeable and very sweet. We were seated by a window and the atmosphere was calm and relaxing. We ordered some drinks and then food. Everything was delicious and the right amount. I was a little disappointed at the fact that they didn't have the wine I ordered in stock plus my second choice was not available as they didn't have a corkscrew in the restaurant. I did receive a third choice which was good all the same. Overall our visit was pleasant and delicious. read more

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This Chili's burger was delicious. I've been to this location multiple times over the years and it's only improved since Covid. No complaints about the service the quality of the food or how long it takes to come out. read more

Chili's - This might be the best Chillis in SA. They've improved so much in the past few years. Never bad service either. - American Near Me - San Antonio, Texas

The service was amazing food is always on point the atmosphere was live everyone was smiling and happy I love Chili's

We had lunch at chili's and they did not disappoint. The drinks were delicious and so were our burgers. I love their unlimited chips and salsa. Our waitress was attentive and very friendly. We will be visiting again. read more

Chili's - American Near Me - San Antonio, Texas

We had stopped going to Chili's for years. Decided to take a chance a while back and were we glad we did! Service on point. Clean. Food was hot and delicious! Can't beat the 3 menu items for ridiculously low prices. read more

Chili's - Family time! - American Near Me - San Antonio, Texas

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The server named Joana has such a great attitude she was a delight. Chili's doesn't have a lot of vegan options but it's actually colorful inside unlike some other restaurants who've gotten more bland and boring over the years. read more

Bar not running as should. Out of beef, etc and etc. As for service so so . Margarita was horrible. Mgr took it off our bill and removed drink. We frequent this place quite often but can just as easily go elsewhere. Not a good visit read more

Chili's - Dry bone on wings - American Near Me - San Antonio, Texas

Ordered Togo food and waited over 30 minutes before being told one of our menu items is out. Ended up having to replace those and my drink which had been sitting out for 30 minutes all watered down. Our waitress offered a drink for our wait and then was never seen again. I like chilis but generally it was ridiculous, we at least got free chips and salsa for the almost hour wait, and had all the DoorDash orders ready within seconds but not the order we placed in the app. Overall I hope the food came out better than the service we had read more

Can I just Give 0 stars...but let me explain why. Being in the business of Customer Service and being part of leadership. When I'm hiring future employees I give them respect. People forget that at one time they were looking for a job too and it's nerve wrecking. So today I as a mother took time off to bring my daughter to an interview. And in shock the hosted did not GREET she said , "what do you want?" My daughter explained she was here for her set time interview. She was then informed that the Hiring Manager wasn't even there. And was told we aren't even hiring. Keep in mind she just applied two days ago and was called for this interview. I personally have not been to this Chilis in years because of rude customer service but I honestly have to say I'm Happy my daughter will not work with this Location! You have bad service and now bad morals in my book. read more

The service was terrible. I had to physically grab every hot plate that was coming to my table. Waiters and servers talked to you like it was a problem that came to eat there. There was a hair in my plate and instead of saying," Oh my god! Let me get you something else." We had to imply we'd like a new ranch. On top of the terrible service and hair found in the food. They had us wait 30 minutes just to PAY! Somebody reset their system in the middle of the day. Such a great idea bone heads. Honestly this reminds me of why I don't go to chilis ever. They don't even offer 2 for 25$ anymore which was the main reason anyone would ever attend this dump of a restaurant. read more

Double meat burger with cheese, lettuce , tomatoes , pickle and onions and salad and French fries . My companion really enjoyed it. Cajun shrimp and pasta. The shrimp was delicious. But the penne pasta had chicken too. It was alright but I prefer just shrimp. potato soup was delicious too. read more

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Food was good i liked it but service not so much first of all the didn't give no straws lemonade tasted like water at least the cheese tacos were good. read more

Visited the mall and stopped by after noticing there was not a large crowd. Waited over an hour for our food and was told it still wasn't ready. Decided to pay for our drinks and left. Server didn't really know what she was doing, asked for a 9oz pour of wine and she said it wasn't available even though it has it on the menu. She said I'll just bring you another glass of wine and never did. read more

Lolita is an awesome server !! Very attentive and turned our bad day around . Will definitely return for her service!!!! read more

Chili's - My girl Lolita - American Near Me - San Antonio, Texas

If I could give this establishment a 0 star rating I definitely would. As I walked into the restaurant I stood for what felt like 20 minutes waiting to be seated, after finally being greeted I was sat down next to a table of 10 of a very loud family - not that I mind but as I was sitting next to them plenty of servers walked by my table and still had not taken my order I sat for another 30 minutes and decided to take my leave. Never choose the chilis on southwest military drive read more

Outstanding service at Chili's! Our waitress was attentive, heated up our queso, ensured we had all condiments, and happily accepted my coupon. Grateful for the charming service and delicious, perfectly cooked, well-seasoned food. A fantastic dining experience! read more

Unprofessional workers don't know how to do their job properly and to warn people of the fact that "reservations" don't mean a rats butt and that "first come first serves" the caller didt tell us very unpleasant never coming here again read more

Ordered from Togo today & wow must say this exceeded my expectations service was fast, food was all FRESH props to the cooks! Atmosphere was CLEAN and smelled GREAT! I even got to meet the manager Edward he greeted me right away with a smile and made me feel welcome! Definitely going back and recommending best chili's I've been too! read more

Chili's - Togo steak and Cajun Chicken Pasta Classic Sirloin* - 10oz - American Near Me - San Antonio, Texas

The food was really good! I got the Chipotle Bowl along with the Triple Dipper (Sliders, Nashville Tender, and Fried Mozzarella) which is an appetizer but it is very filling. I did not order at the restaurant, I ordered online and picked it up but the staff was very nice and helpful in getting my food on time and directing me to the to go section. I recommend ordering from there and for better experience definitely sitting down at the restaurant as the staff is incredible! read more

It was a beer and apps kind of night with my boyfriend at the Chili's by South Park Mall. The bartender was holding it down for a Saturday night! We got great sodas and he even got a beer! The apps were great, and our bartender took our order and made sure we were taken care of and got our food. I love the apps with ranch and everything tasted great! read more

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I would be able to give a higher star score to this place if it was good for a quick lunch. It took 45 minutes to receive our food after ordering. Terrible place to go for lunch if you need to go back to work. Shoot I would be mad if I was with my family and it took this long to get my good. Good was good though. Had the burger and fries. Chili sucked but it is the recipe. Most all ground beef. Didn't see beans and tomatoes. Flavor sucked. read more

This location a Southpark mall is amazing I love the management team and employees. They have great hospitality and you always feel welcomed. read more

This place has changed after 3 years of bad reviews. I got seated quickly and all my food came out really fast. Definitely will be eating here again! read more

Chili's - Eaten food - American Near Me - San Antonio, Texas

Went to chili's for late lunch!! Had the best server her name was Alle, Excellent service, food was fresh and the restaurant was very clean! I am Happy to say they are using paper towels instead of cloth to wipe down tables with. So one time use, no cross contamination on tables!! Good job Chili's management! I used to be a server so I'm pretty particular about sanitation protocols. Thanks from a south side resident! read more

Closest location to us. Normally not to bad of a wait for party of 2. Definitely recommend using Yelp check in on app to avoid waiting for a long time at the restaurant. We've noticed every time we go our food temperature is not always the best, almost as of it has been "sitting" for quite some time. We have yet to have a terrible waiter at this location. read more

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Came to chili's at South Park mall, food was good nothing to complain about only problem was we left some expensive glasses on the table. Yes I know it was partly our fault but whoever cleared the table had to have found them. Common courtesy would be to turn them in but instead when we returned they claimed they were not there, we were told they would get the manager and when he finally came out they all just looked at each other and didn't have any response to the situation. I guess lesson learned but it just suxs that they couldn't even muster up any words, They just all stared at each other. Well hopefully whoever took them has some bad karma for not being honest! read more

Where do I start?... The wait wasn't long. That's good. The server hovered over us like a helicopter mom. The food was bad. Just bad. Nothing at all like the photos and they stated they could not cook the meat medium rare because it's already cooked, even tho the photo on the menu showed the meat was clearly reddish/pink in the middle! If I go on and on I'm just going to start reporting to insults. I really have nothing good to say about this location. Terrible food, terrible service. read more

Waitress was great....got the order right except those who brought of food out only brought off half our order. and the hostess the worse ever, very rude!! Will never come back for that reason.... People like her ruin it for family like us who were hoping to enjoy a nice dinner! read more

I loved that we got seated within 30 minutes despite it being graduation week. I ordered the appetizer plates that lets you choose three appetizers. I chose to order two orders of sliders and one order of the eggrolls. This is the best option if you're on a budget and the sliders are usually tasty. My dad ordered the best dish which was the Cajun pasta. It had a good ratio for meat and sauce. My mom was super sad since her grilled chicken sandwich was drier than the Sahara and too crispy other than that it was a good dinner. read more

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Ribs were overcooked & dry. Asparagus & corn on cob were perfect. Served on tray with paper underneath, so when you cut the ribs & asparagus you get a little paper in your bite as a bonus! New concept--use a plate!!! read more

I'm giving this Chili's a 3 Star as the service was very good and my salad was perfect but changed it to a 4 Star by the end of my visit. They had on sports in the bar area for folks to watch but being mid afternoon not many patrons. This Chili's is at the north entrance of South Park Mall. Ohh wait I think that's north side anyway.... for a chain establishment it was a good choice for today. Also had a glass of red wine, Merlot, 14 Hands, that was what I wanted so not cheap and not expensive either.. They could use some dusting and spring cleaning on the decor. I would return again as I like to shop at this mall. Before I left I tried their Presidential Margarita and spoke with bartech who shard how it's made with quality ingredients!! Must try very well done Chili's very well done Bravo! read more

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This a a typical Chili's but, I am giving it 4 stars because I was impressed the service. It's located in the mall, but accessible from the outside. We sat in the bar and service was good. The server even let me use my birthday coupon for a free dessert that was expired. The Brownie Sundae was amazing - I recommend leaving room for dessert here! read more

Chili's - American Near Me - San Antonio, Texas

Chili's Grill and Bar is good chain that provides a consistent and predictable experience. This location fits into my definition of a good weekday lunch destination. Close to where I work, good service, fair prices and a nice selection of items on the menu. For this visit I had the BLT. The bread was very good and so was the bacon. Nice big slice of tomato and iceberg lettuce. I enjoyed the sandwich very much and it satisfied my appetite very nicely. If you do not have to go back to work, like I had to, they have a nice selection of very good margaritas and a very good sangria. read more

Chili's - Dr Pepper - American Near Me - San Antonio, Texas

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This location is a bit smaller than others in town so your wait for a table might be a little longer. The hostess can text you so you can walk around the mall while you wait. The service has always been friendly and attentive at this location. The triple dipper is a great entree if you're indecisive. For apps the queso is really good or if you just want chips and salsa you won't be sorry. There are always featured items or specials to try. For dessert the molten lava is amazing if you're not too stuffed. read more

Chili's - American Near Me - San Antonio, Texas

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One upon a time there was an App that showed you are in line. I kept it open for 30 minutes while I watched them sit everyone in line before AND after me. When I went to complain, the hostess was extremely rude. We will never come back. read more

Chili's - Do you see the group of 15? Of 2? Of 7? They were ALL seated before us. - American Near Me - San Antonio, Texas

Horrible horrible service. Skipped going to Red lobster to go eat there. It was around 5:30pm not even the dinner rush yet. We get there and the restaurant is half empty. We were really surprised that the hostess told us that the wait would be around 15 minuets. So we sit in the waiting area. There's a family of 4 including an epileptic man in his wheelchair waiting ahead of us. Then a mother and her son came in after us. After 5 minuets of waiting there's a group of like 8 that come in. The hostess sits them right away. I'm like really??? I get up and take a closer look at the sitting situation while the hostesses is on her cell phone. You'd think she'd be cleaning a table or looking where to sit us. Oh yeah I found out her name was Janice unless the manager gave me the wrong name. I ask a passing by waiter (feminine guy) if i can talk with a manager. He asked why and I told him that i just needed to talk with a manager. He gave me some attitude and told me to wait and he'll get one. As he turns hebsighs and rolls his eyes. Completely blew me off and went on doing his thing so I go by the bar area and ask a diffrent person for a manager. This short bald guy comes out. I ask him if there's a reason that I have to wait 15 to 20 minutes for a table if the restaurant is half empty. The guy totally refuses to answer my question and tells me that I can sit in the bar area if I want. I ask him serval times and he keeps avoiding my question. As I'm talking with the so called manager. Janice sits a couple who walked in. So everyone waiting just got skipped again. Is this HOSTESS just choosing who she wants to get sat????? Why is she only sitting certain people????? I said the heck with this. I asked the bald guy for the district supervisor's number. He goes back and gets me a 1800 number. Really!!!! As I'm leaving he gives a smirk and in a sarcastic manner tells me to have a GREAT DAY!!!! Pardon my French ... what an @#$%!!!!! read more

VERY POOR SERVICE!!! Plenty of tables! I could at least count 10 empty tables..NOT INCLUDING THE BAR!! Family in front of me had to wait 10 minutes even for the hostess to ask how many, then was told 35-40 minutes wait even with all the room in the restaraunt! We got there, party of 2, not that busy inside, and same wait time! I was going for an anniversary lunch with my wife, and checked the app to be put on the waitlist. It said No wait, now seating. So we went inside and was told there was a wait! This manager needs to get his staff in order and properly trained for customer service and for seating more than 5 families at a time! read more

We walked in and waiting about 5 minutes until the hostess came to us and said on the other side is open seating and if we want to be seated then she'll be with us in a little bit. So me and my husband sat on the open seating and waited another 7 minutes and the waiter tell us that he is overwhelmed because it's open seating and it will be awhile before he can take us, so I go back and asked the hostess if we can get a table because the waiter is overwhelmed and she tells me that it is worst on the other side because they only have have two servers, I right there got extremely upset because she was not even helpful and trying to brush us off. Never again will I come to this Chili's at SouthPark, lazy staff/hostess!! read more

My family and i decided to come eat here today and i had told the hostess in the front i need a table of 5 and a high chair after waiting about 10 minutes for someone to even ask me how many. The girl then told me she will seat me on a table in the front so we waited another 15 mins until we were helped again and then she asked me to bring the high chair(seeing I was holding my baby girl and I was with elderly people ) then, proceeded to take us to a different table in the back where we didn't get no service for 30 mins and finally as we discussed where we were going to have dinner next we see what seems to be our waiter who looks at us 3 times and still doesn't tell us "i'll be right with you" NOTHING! so we decided to leave as a group, and she has the audacity to stop us on our way out and say " oh i was about to go see y'all" LMFAO too late! that place sucks and it's ran by nothing but kids who don't want to actually work read more