Great food served in a friendly and welcoming environment! Phone orders are prepared quickly. The restaurant is clean and orderly. I highly recommend! read more

Ching Asian Bistro is a nice surprise on this side of town. They have a good selection that's different from the standard cheap take-out Chinese shop, with a healthier mix of fresh ingredients too. Yes, they have a more American menu, but it's not entirely orange chicken-like dishes. They have good ma po tofu, which is one of my favorites. The prices are high if you're used to Chinese restaurants in areas with more competition, but even within all of Franklin you'll have a hard time matching this food. If you eat family style (which is the most authentic way to do it!) then you'll probably find your bill total to be reasonable. The service is great and the team works hard. Parking is always easy in the nearby parking lot or on the street right in front of the restaurant. read more

Fantastic Chinese food done well every time! Finally no more soggy general or orange chicken, great dumplings and reasonable pricing. As an update i had to take it down one notch, the fried rice is just uninspired and really needs to be taken up to the level of the other offerings. read more

Ching Asian Bistro - General chicken (half eaten because I couldn't wait!) - Chinese Near Me - Franklin, Tennessee

Great first impression! The customer service was fantastic. The young man who took our order was friendly and helpful and our order was accurate. We ordered the eggrolls, Mongolian beef, and wonton soup. Everything was delicious! We will definitely be coming back. The food was light and tasty not greasy or over salted or over seasoned. read more

Another local that so close to us and tastes so good. I love that every time we eat here we leave happy, satisfied and it never sits heavy in our bellies. They have a great atmosphere and decor. The service is excellent and always friendly. The menu is really good and offers many yummy dishes to choose from. read more

Very good food. Lots of options. Friendly staff. Quick service. Can't really go wrong!!

Great Chinese food! Dine in Is available as well as take out . Loved everything we ordered. Very good quality chicken and shrimp! Highly recommend read more

I ordered takeout based off of other reviews, and they were spot on! The food was super fresh and you could tell it was cooked there, not frozen and reheated. The portions were good and everything tasted so good. read more

The Food is decent and decent portions. I wouldn't go out of my way to come here, but it is the only one in that area.

We have had many excellent experiences at this restaurant over the past year. The menu has a lot of variety, the dining area is always clean, and the service is fast and friendly! read more

Great fast service and the food was superb. It is wonderful to have such a good Asian restaurant nearby!!

Love love love this place!!!! Always great food and service!! I always like supporting a family run business that lives in the community.

I will admit I was skeptical when i first heard about this tiny place located within the upscale Westhaven community. Authentic chinese food? Tiny place? Also serves sushi? Right... I am glad i tried and it is surprisingly good. They don't offer the whole chinese menu, but the few options that they do have are very good and taste authentic. PROS: Fresh, tasty (authentic and good mix of spices), generous proportions, and great value price! Also pretty good sushi! Nice dining atmosphere. Great assortment of vegetarian dishes, seafood and meat. CONS: Kinda far out, limited seating. Service is mixed. If you happen to be in that area, def. worth checking out! read more

I loved this restaurant, yall! I lived in Hong Kong for two years and this restaurant is a welcomed throwback to those glory years in Hong Kong. The vegetables and produce are all fresh and the cooking is authentic. I look forward to becoming a regular and getting to know the owners a bit better. Had MaPo Tofu which is an extremely Chinese dish and thought it was delicious. Sichuan chicken was great and so was the Moo Goo Gai Pan. read more

Ching Asian Bistro - Chinese Five Spice Beef is amazing! - Chinese Near Me - Franklin, Tennessee

We love this neighborhood restaurant and eat here almost every week. It is consistently wonderful food. Fresh veggies and staff is happy to adjust spicy level to suit your taste. We have eaten here dozens of times, over several years, and never had a bad meal! So glad to have them as an option in Westhaven. read more

horrible customer service. one of our meals smelled like fish and tasted like a chemical. we didn't touch it. when we were finished, we mentioned it to the owner/manager. He got very offended and said "there is no fish sauce!" and stormed off. They charged us full price for the food anyway. this place is too expensive to provide this poor of customer service/food. Then he glared at my family as we left. wow. won't be returning! read more

Sometimes you will find yourself in unfamiliar territory and pull over, crank the ole Yelp app up and find somewhere to dive in, get a bite, and make a discovery because of your fellow yelpers. Other times, you read limited reviews and think "man, random Chinese sounds good". And yet other times, the stars line up in that way and the place sucks. This would be that time. Chicken wings are done. That's it. They are hot. They are cooked thoroughly. And thus ends the compliments. The five spice chicken was flavorless as was the beef and broccoli, both hammered by sauce so hard they were drowning. They must have a helluva knife back there though. The meat is so microscopically thin it's amazing. Welcome to the Chinese Capital of Mediocrity. read more

I have been looking for a good Chinese restaurant in the Franklin area for quite some time now. I came across Ching Asian Bistro recently just from driving by the West haven subdivision. This is a very nice location to have a restaurant. Its a new construction building, so everything is very clean and new inside. Its very well decorated and classy. Very cozy and comfortable place to grab a bite to eat. The overall quality of the food was fantastic! I was very impressed. If I was to compare this place to other similar restaurants. I would have to say its on a PF Chang's level, with a hint of Chop Stix in there. Honestly its locally owned by a couple. So its not corporate owned... That is a major bonus in my opinion. The price of the food was very reasonable. For the quality of the experience I was more than willing to spend my money there. The food, service, location, and everything at that was just superb! I have my new favorite little Chinese restaurant finally! I highly recommend this place to anyone looking for great Chinese food! A+ read more

I've eaten here a couple times. The spider roll is OK, very heavy on the rice. Not sure if the other rolls are like that too, but.... yeah like twice as much rice as you might expect. The rest of the food was OK. read more

AMAZING food! We love this place. The General Chicken, Kung Pao and Chicken fried rice are our faves. Our almost two year old loves the chicken fried rice and the portions are great, so we usually have leftovers. Happy to have this so close! read more

Ching Asian is the ONLY place to get Chinese food in West Franklin. The owners are a local couple and run the restaurant themselves, and they care about the quality of their food. We have eaten here about 100 times and have never been disappointed. Don't go anywhere else! read more

My husband and I like Ching's Asian Bistro! We eat there at least three times per month. Whether it's for lunch or dinner, we always enjoy the food. I've read a few negative reviews and I guess things happen, but we've never had a bad experience at Ching's. My husband loves the Double Cooked Pork and my favorite is Orange Beef with brown rice. The Five Flavor Shrimp or Chicken, Kung Pao Chicken, Mongolian Chicken or Beef are very good as well. Today, 8/1/2021, we added dessert, green tea and mango ice cream, and both were good. It's a small place with pleasant music, great food, and good customer service. Check it out when you're in the West Haven area of Franklin, TN. read more

Basing all of my expectations on Chicagoland take-out Chinese, this place was as good as the rest of the take-out places in Franklin. That's not a good thing. Crab Wontons were good and full, fried dumplings (potstickers) were ok, but the main dishes were seriously lacking flavor. Fried rice served with the meals was terrible, absolutely terrible. read more

Absolutely horrible customer service. I will never again subject myself to the screaming and name calling that they put me through today. They denied my card 4x and I asked where the nearest ATM was. The hostess thought I meant to go back to her. i never went to the ATM, but merely bought my lunch next door using the same card. I called back to advise that they had a problem with their machine and got screamed at because I had gone somewhere else. The hostess screamed that they had made my meal and that I was a liar for stating that I was going to ATM and I DO MEAN SCREAMED. What could have been an easily resolved miscommunication turned into a low review and a lost customer. read more

Ching is consistently excellent food. They use chicken breast meat in their chicken dishes which instantly elevates their quality over most Chinese restaurants out there. All of the 'usual' dishes are quite good. The sweet & sour is always freshly made. The noodle dishes are very good. If you're in the mood for something spicy, try the Mo Pa tofu (sp?) it's delicious. The service is good but there isn't a lot of seating at peak times. Take out is easy too. They're priced higher than the other strip mall places but the food quality is worth it. read more

We have been here twice now and they remembered me and my order. Their food is extremely good and their service is exceptional. They even have GF options. read more

They use better ingredients that makes for higher quality to-go food. Very friendly. Always reliable.

The service is good, the décor nice but confused if it wanted to be Chinese or Japanese with a predominately Chinese menu and sushi selection was lacking. The food was way saltier than expected even though the presentation was ok. The portions are small for the price. I left there having to drink another whole bottle of water - I am thinking either too much salt or that they use too much MSG? Anyways-if you have a choice, don't go here. read more

Love this place, originally went to it because it was so close to our home. It's become our go to for Asian cuisine. My family and I are vegan and they offer great food selection. Really love the fried tofu. read more

Franklin is not known for world class Asian Food, but Chings is as close as you will get in Williamson County. The food taste and quality matches PF Changs at a lower price, albiet much more casual and neighborhood. They have some Sushi and I recommend the special rolls. They have some wine and a fair beer selection, and a nice selection of cold and hot sake. Ask Ann about the various sakes when you order and she can advise. The most expensive is not always the best. The Lunch deal is super, there area bout 20 choices for about 6 bucks for a complete meal with egg roll, rice and main course. too much to finish for lunch. My favorite meal is the Lo mein noddles with pork. The care in the sauces and the quality of the noodles and the meat are very good. The prices are a buck higher than the trashy chinese restaurants in the area. Normally I stay away from the usual sweet and sour fried chinese so prevalent, but actually if you generally like these types of food they are worth a try at Chings, much, much better. Everything is made fresh. Nothing is made up and left in the pans. The fried rice is light, not as greasy as most, and is loaded with shrimp, pork, beef, etc. Way more than usual. Nice ambience much beyond the usual strip mall decor. servcie is solid. The owners are very nice, and if you reach out to them they will spend time with you and are fun people, but they will not intrude, so if you go, be sure to say hello if you like to chat up proprietors, which I love.. Compared to all the other asian restaurants in the area they should be a 5 star rating. As a local restaurant competing with other categories I have rated them a 4 because of the food quality and price. I have taken many clients there and without fail, they have said it is the best chinese food in Williamson County. I highly recommend you vist. They are 2 miles west of downtown Franklin and 1 mile east of Liepers fork. read more

We had found this place to be pretty good food but their customer service is awful! They need a lesson how to treat customers! We live in the neighborhood for which the diner is in and we have frequented this place a couple of times recently. After tonight, we won't be back, we came in and was not allowed to sit at a half booth/chair table as they were afraid they might need to use that table for a bigger party. Well, everyone left and they never filled the table/booth/chair and they lost a customer. We will not be back, they were very rude. I have back issues and I am short and a booth is not comfortable for me! read more

We are new to the area and only had carry-out. The food was much better than we had anticipated. We will make this a regular stop on our list in the neighborhood. read more

Refreshingly good Chinese food. I had the Happy Family (chicken, beef, shrimp & scallops stir fried in brown sauce). Really good and a good price. Ample portions. Service was good, but will get better when the restaurant isn't so new. A great place to eat and Chinese food made by a Chinese family. Try it! read more

Ok; update. August, 2014. Seems they have some new staff. The hipster douches are gone and replaced with some Asian folk who are much better. Been two times this month and the experience is much better. Very glad, cause the place has so much potential. read more

I've gotten take out a hundred times over the last couple of years but I've only tried two things on the menu because I'm weird like that. The honey chicken and the crab wantons. I love them both so I never need to try anything else. They are consistent at making the dish the same way every time. The honey chicken is crispy and delicious. And the crab wantons are how they should be, delightful. The take out is fast like Asian restaurants always are. It's typically packaged and ready to go in 10 to 15 minutes. Sometimes it's longer if you're ordering during peak hours around lunch or dinner. They also offer sushi which I have tried a couple times and enjoyed. Okay so I've tried three things on the menu... The other day I saw them make a sushi roll for someone and deep fry it. They don't say they offer fried sushi on the menu so I'll have to ask them about that next time I order because fried sushi rolls are the best! read more

The food actually was not bad, so I could consider going back there for take out. But that's really all it's good for. The team on the floor are unfortunately just kids who haven't apparently been trained. This is apparently their first jobs and they don't have any experience in hospitality. They don't approach the table quickly (or know that they have a new table). They're also pretty contentious, as if they're doing you a favor by taking your order. If the management paid more attention to training the wait staff, this might be a decent place. But I'll stay away from this place. read more

Better than your average Chinese and fabulous service, but at Westhaven price points. That is the neighborhood it services mostly and many folks care for convenience over culinary variety there. Still, the Chicken Lo Mein is very tasty. More veggies would be nice, but protein is the star here. read more

YUMMMM! Such a hidden gem for sure. I was a little skeptical at first but the food was awesome. The only thing... Their "fried rice" as a side didn't really for the bill of fried rice... Just seemed like rice with shoyu on it. It was good but not what I thought it would be. read more

Of the "fast food" Chinese restaurants in Franklin this is the best. Tried them all many times and now only go here for fast food Americanized Chinese. Got the sesame chicken ... Plenty for two and tasted fine. Spring rolls were small and average. Price about the same as others. Service was good enough. I've only done take out. read more

I only rate two stars because of how delicious the food and wine was. my in laws and I were very upset celebrating Father's Day and my partners birthday. As we sat waiting for the rest of our party, we had to ask for menus. my mother in law wanted a glass of wine but never received it. I found gel like goo on a piece of my broccoli and as my partner asked the staff what it was, they told him it was just the sauce. not ruling anything out, I looked all over my plate to see if maybe the sauce gels when cold; but nothing else was found. once we received the bill, my original dish I barely ate was on there. my partner asked if it could simply be removed, to which the manager responded with a snippy "no, everyone had that sauce." we paid tipped and left. we will not return. read more