This location has gone down hill soooo far. It's a rarity if they actually have all of their ingredients, a working drink station and enough employees to actually make your order in under 25 minutes. Today there was a line wrapped around the dining room. Waited 30 minutes to be told they didn't have chicken, steak or carne asada. Maybe put up a sign and don't waste people's time. This location really leaned into the "supply chain issues" after 2020 and never got better. Sad to see a once good location go to the dumpster. read more

[[HIGHLIGHT]]Restaurant and restrooms were absolutely filthy tonight.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Food all over the floor, all tables dirty, really unsanitary.[[ENDHIGHLIGHT]] They were out of all meats except barbacoa and told us to wait 10 min. Wonder how clean the kitchen is.... read more

This is by far the worst chipotle I've ever been to. They never have anything in stock. [[HIGHLIGHT]]It's filthy.[[ENDHIGHLIGHT]] I had to pay extra for steak because it was the only meat available. 2 workers were screaming at each other. Just a disaster. Avoid this location. read more

My wife got food there this past Friday and suffered food poisoning. [[HIGHLIGHT]]This place is always dirty and slow.[[ENDHIGHLIGHT]] Beware. When she asked me that night if I wanted anything from there, thankfully I said no. I'm not sure why they can't figure out such a simple operation. She threw up and missed a day of work. read more

The kids working here, specifically the young lady working the register, DO NOT CARE if they do a good job or not. They're barely intelligible. [[HIGHLIGHT]]The place is very dirty. Literally every empty table had food remnants and/or dirty napkins on it. The floor was also in need of cleaning[[ENDHIGHLIGHT]]. The food was normal chipotle stuff - it's fine. However, the salad base had a lot of wilted/ mushy leaves. The degree of filth really overshadowed the entire experience. Looking around at the clear disregard for cleanliness made me question their commitment to food cleanliness. I won't go back. There are very many places nearby that are cleaner and better options. Do not go here. You'll be happy I warned you and disappointed (and likely grossed out) if you do go. read more

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With todays order of chipotle I got nothing with my bowl. I got what I normally order and I got a third of what I normally get. This was not $17 worth, this was more like 5-10 dollars worth if that. It was a group order I also got 2 burritos and another bowl. All proportion were unsatisfactory and the total order was worth about $60 and for that price I definitely was shorted on food. This location almost always disappoints and I do not recommend picking this location over others. read more

Chipotle Mexican Grill - Chipotle Bowl - Mexican Near Me - Clifton Park, New York

I got half my order. I got none of the things I asked for on the side. No chips no guac. $20 for part of my meal. Huge waste

Awful, sat in line for 30+ mins, all workers were ignoring the huge line & half the time had no one making orders & just standing around. When they were working, they moved as slow as possible and were giving tiny portions. Hire more competent staff. read more

the Clifton park location is literally always a disappointment. I just received the most disgusting bowl of my life from this place, just like filled with liquid? couldn't tell if it was the meat or beans.. I don't know but this place is trash. read more

This is the WORST CHIPOTLE I have ever been to in my LIFE! This place doesn't deserve to be rated in stars. I would rate this place 5 trashcan emojis If I could. I'm in town for business and wanted some chipotle. I stopped here one Saturday and they were so busy. Only one person was making orders AND cashiering! The line was so long. I waited so long. [[HIGHLIGHT]]As I got closer to being able to order I noticed how dirty the counter was where all the food is.[[ENDHIGHLIGHT]] I saw the employees swiping all the spilt food off the counter and onto the floor with their bare hands! Ive been to many many chipotles and not once have I seen someone do this. [[HIGHLIGHT]]I looked at the floor behind the kitchen and I walked right out.[[ENDHIGHLIGHT]] About a week past and I stopped by here to give it another chance(horrible mistake). This time was not very busy at all, I got to order my food within a timely manner. [[HIGHLIGHT]]BUT the kitchen still looked so awful. The counter by the food was still so HORRIBLE![[ENDHIGHLIGHT]] The beans looked just like a brown liquid. Lettuce in the guac container, yea I know lettuce in guac is not that big of a deal but it says a lot about this location not caring whatsoever about cross contamination and cleanliness. [[HIGHLIGHT]]Anyways, I walked over to the fountain drink station if you would even consider it that. It looked like hell. Trash everywhere![[ENDHIGHLIGHT]] I am absolutely fascinated at how this place is even in business! And of course there was no ice, why would there be? This place doesn't care anyways. [[HIGHLIGHT]]Trashcan was overflowing. Floor is dirty everywhere. Carpets look horrid[[ENDHIGHLIGHT]]. Employees look like they are having the worst times of their life. You can tell they hate their job. No pride at this location. Don't waste your time, you WILL regret it. I will NEVER in my LIFE visit this location again. This place is a disaster! read more

Terrible service! This was my second time coming here. The staff is unwelcoming and very rude. The cashiers are disrespectful and jump down your throat when questioned about extra and unexpected charges. [[HIGHLIGHT]]A miserable place to walk into overall.[[ENDHIGHLIGHT]] When the staff have this miserable demeanor towards their customers, that really speaks volumes. A small family community such as ours deserves better. read more

Ordered a bowl online to include lettuce salsa veggies cheese. This is what they gave me. Lol. read more

Chipotle Mexican Grill - Mexican Near Me - Clifton Park, New York

I've been to this Chipolte mulitple times because my children like it. It is terribly managed and the employees are inefficient. If I do an online order they have one person doing the order and it's been 20-30 minutes late at least 5 times. Today I went in. There were 15 people in line in front of us. They had two people making meals, one person on register and one person who's entire job looked like she was to move the finished food 1 foot to the right to the cashier. She spent the entire time chatting with the cashier and picking at her nails. Even when one of the two girls who were actually MAKING the food (along with refilling the rice, etc, they were working hard) went on break, nail picking girl just stood there, picking her nails. Three people were making the online orders while over a dozen people stood online . The employees and the manager do not seem to be able to understand how to work efficiently and move from online orders to in person orders (or perhaps the manager is unable to correctly staff) so the food is always slow no matter how you order it. [[HIGHLIGHT]]Also the garbage can is constantly filled and dining room filthy.[[ENDHIGHLIGHT]] The reason it gets one star is because at least they didn't ask for a tip with payment. And before you write your canned response to contact customer service online....I already have. read more

Chipotle Mexican Grill - Filthy restaurant - Mexican Near Me - Clifton Park, New York

Went to get food at this location at 6:45pm and waited over 15 minutes for chicken because they were completely out. After we began ordering they informed us that they were ALSO out of queso, however, we could see employees scooping queso at the to-go station. On top of everything the service was terrible. [[HIGHLIGHT]]Some kids, who I could only assume are friends of the employees, came in with cameras and were taking pictures with flash of the employees and kept asking them to hang out.[[ENDHIGHLIGHT]] Additionally, the employee running the cash register in particular had an attitude with not only the costumers but also other employees and was refusing to help them. Terrible experience, won't be returning. read more

the chicken look like half beef half I think chicken..wanted chicken.. [[HIGHLIGHT]]the place was filthy. Tables were dirty floors look like they had a food fight in there. Garbage pails inside and out were flowing over, windows were dirty and the glass doors were disgusting[[ENDHIGHLIGHT]]. I've read that they were in the top 3 of dirty places I've disagreed till now will never go there again read more

I went there about a week ago. Line moved very slowly. For the second time in about a month, they were out of lettuce. I found that out when we finally made it to the head of the line. We are on a special diet and eat mainly salads. So we left. That was not all I saw. [[HIGHLIGHT]]Food preparation areas were covered with food. Employees were working around the piles of spilled rice, meat, and vegetables that were there for who knows how long.[[ENDHIGHLIGHT]] It would have taken less than a minute to wipe down the work areas. Meat appeared to be dried out. In the past, we were able to ask for extra cilantro with our orders. We asked for some the last time and received a "no". [[HIGHLIGHT]]Tables were dirty, as were the bathrooms.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]There were no garbage pails outside near the tables.[[ENDHIGHLIGHT]] In summary, we will not be back. I feel that a return visit would be playing roulette with my health. Take a look at the cleanliness of Panera and other competitors, and learn a lesson from them. read more

Friendly workers and I love that the chips and salsa are included (unlike Chipotle). Much cheaper too.

Added a swimming pool of sour cream to my bowl yet no rice to swim in it. Didn't know i needed a soup spoon to eat my chipotle bowl.

I'm not sure what's going on with the management of this specific Chipotle but it's been a consistently bad experience for my family. Last night we ordered some food for a special occasion (Chipotle has long been a family favorite for us) and my wife bit into this disgusting piece of plastic in her burrito. We understand that mistakes happen but this is a pattern and this most recent occurrence is downright dangerous. Please manage this restaurant better. read more

Chipotle Mexican Grill - Disgusting plastic in a burrito - Mexican Near Me - Clifton Park, New York

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THE MANAGER SHOULD BE FIRED!!!!! If the restaurant is supposed to open at 10:45AM, then everything should be ready to be served by 10:45AM as it says online and on their restaurant window. Being told to leave at 10:50AM because they are not ready is 100% UNACCEPTABLE!!!! If you want to have your time wasted then I highly recommend this Chipotle! read more

My husband & I went to Chipotle tonight to get a bowl for dinner. Once again they ran out of food. This time vegetables. I had ordered a brisket which show a picture of meat with pepper. I got meat & rice. When a said something to the server she said "Well you can get the other stuff" which was the salsa & corn I guess. They only had black beans & that was almost empty. Now we went around 4:30 because last time we went they ran out of chicken. We walked out that time as we waited in line 10-15 minutes & a server yelled out" We're out of chicken, 10-15 minutes before we have more" Really. The time before that they were again out of vegetables. Three strikes and your out Chipotle. read more

If I could do a negative review I would. The line was out the door and there was one person standing at the cashier, two workers doing online orders, and no one making orders for the people walking in. [[HIGHLIGHT]]There was food and garbage everywhere in their dining area.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]A worker dragged a garbage bag across the dining area and left a large wet streak of some substance on the floor for everyone to walk through.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]All of the plastic forks and spoons were dirty with some sort of crusted food.[[ENDHIGHLIGHT]] When it finally came time for me to eat my food, everything I had seen unsanitary wise made me sick and nauseous I couldn't even take a bite I was so disgusted. read more

Second Saturday in a row this location is not open on time. It's almost 11:30 and it's still not open. Pathetic that they can get their staff here on time on Saturdays. read more

Picked up takeout tonight for 3. [[HIGHLIGHT]]Not very crowded and was 12 minutes late but what was even more shocking was the lack of cleanliness. The place was a disaster. Trash everywhere and workers just standing around[[ENDHIGHLIGHT]]. [[HIGHLIGHT]]I am not sure what happened to this place but I would never eat in the restaurant looking like that.[[ENDHIGHLIGHT]] Food was consistent which is only thing saving this place from a 1 star. Hope they take notice and not close read more

Chipotle Mexican Grill - Mexican Near Me - Clifton Park, New York

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The past 5 TIMES I have ordered from here they give you barely ANY meat and tons of rice. What is wrong with these employees? Fire them or train them better! We pay good money for this!!!! read more

Very unfortunate that service has stopped. Multiple times orders are not fulfilled as ordered with no notice. When I took two orders in tonight because BOTH (ordered online) were incorrect the two people are register had a bad attitude - that I was inconveniencing them! There was no apology for the errors rather defensive and annoyance. The ingredients add you our bowls were incomplete and one order has allot of cheese on it when the written specified that there could be no dairy because of allergens. Really unprofessional attitude ands service. Watch out! read more

This restaurant is comically bad and Kylie Cruz has no business trying to run a restaurant. She has a nasty attitude and has made errors on orders I've placed in store and online. Last time I make the mistake of going to this location. read more

[[HIGHLIGHT]]The dirtiest place I've ever been to- really![[ENDHIGHLIGHT]] [[HIGHLIGHT]]and so uncomfortable[[ENDHIGHLIGHT]] . Worst food and I will never go back. Service is absolutely horrible. My friends wanted to go there cause a tv ad made it look delicious . Awful, can't say awful and dirty enough read more

This location continues to disappoint. For the last few months they have obviously been short staffed, who isn't? I understand but at least update website hours so I don't drive there and see a sign on the door. They also constantly run out of ingredients at like 6pm. Whoever is completing the food order needs to plan it out better. Yesterday I went there and ordered a burrito and a cup of queso with my chips. I drive home and realized I never even got chips with my cup of queso. What else do I find in my surprise chipotle bag?.. Another burrito that fell apart after one bite. I was having a chicken salad last night with my queso in the trash. This location needs to figure itself out. Wrapping a burrito is crucial to chipotle. read more

I was able to work with customer service for Chipotle to come up with a resolution. I appreciate their willingness to help and make things right. Still, I would not recommend this location in consideration of the "out of stock" items (which, when reading thru reviews, seems to happen a lot) and not receiving our full order. Either issue on its own is not so bad, but all things together made for a disappointing experience. read more

we ordered online for pick up for a family of 5. items were missing from the order and the burrito bowls we ordered were less than half filled compared to what you get in the store when you make it live with them. I don't recommend the online order and pick up at all. We paid 75 dollars for half the amount of food we expected. read more

Had a very unpleasant experience with the food (the wrap was not properly wrapped and was a mess, the chips and queso were stale tasting) and [[HIGHLIGHT]]the place was very dirty (garbage overflowing, tables were not cleaned off)[[ENDHIGHLIGHT]] and the drinks were very low and the utensils were missing. Not sure why we had such a bad experience on every level, but I do not plan to go back again. read more

Delicious but the serving sizing made me wanna scream I finished my rice bowl in one sitting we're not in Europe pack the hoe up!!