Appallingly bad reviews! It's Chipotle. It was fine. When you're looking at the line it's your responsibility to choose the protein that looks to be the freshest. I'd rather have Soup Dumplings next door but sometimes you need your protein and veg. read more

Chipotle Mexican Grill - Salad with Carnitas and Al Pastor Chicken - Fast Food Near Me - Des Peres, Missouri

This review is for a wonderful employee: A male employee, around 40-50 years old, took our order for a carne asada bowl with a tortilla and guacamole on the side. He had a very kind and warm demeanor, offering us an extra empty bowl since we were sharing. I noticed how dedicated and hard working he was too. He was consistently busy in the kitchen, whether organizing, cleaning, or serving food. If I get his name, I'll be updating my review. Another plus is the location-- there's Trader Joe's in the plaza and a dumpling place which is all right for St. Louis standards. read more

This Chipotle is BOMB. It's super clean inside, the staff is (moderately) friendly, and they always LOAD my bowl up with stuff. No Chipotle is 5 stars for me, I prefer Qdoba, but this one comes darn close. The app is also so convenient! read more

Went here today and I will say it was pretty good. The portions could have been better but still really liked it

Best chipotle in St. Louis. Super quick, everything cooked, awesome people, never had an issue, and everything is clean.

This location is terrible. Every time I go, and I asked for whatever protein.(steak or chicken). For whatever reason they skimp on the amount they give me they just throw one spoonful of meat in there. It's like 10 cubes of meat. If I ask for more, they charge me for double which is ridiculous. Meanwhile, a person in front of me or behind me will get twice the amount I get for a single serving. It is maddening, especially since a burrito bowl is already like $12. I feel like I'm spending $12 for just rice and beans. Corporate please fix this location.! read more

We loved the smells from the parking lot!! Charlie Joe and I are having dinner at Chipotle. He is snarfing a chicken with black beans and rice bowl with roasted veggies, tomato, and corn salsa with queso, lettuce, and shredded cheese. I am noshing on a rice, black bean, tomato, and corn bowl. I'm boring. We both are enjoying watermelon limeade and the chips. The restaurant was clean and bright, inviting. Thumbs up to the crew!! He liked the chicken bowl I got him last time, but these guys hooked him up. He is loving the bowl now that he has roasted veggies, queso, lettuce, and the salsas. Thanks guys, you are awesome and rock!!! read more

Chipotle Mexican Grill - Now this is dinner. He that chicken bowl SO much!! We both really enjoyed the watermelon limeade. - Fast Food Near Me - Des Peres, Missouri

This is what I ordered and this is what I got for carry out. Absolutely skip this Chipotle. I tried to call and it took me to an automated service that required me to complain online. I did that and they offered me "free" chips and guac. No thanks. read more

Chipotle Mexican Grill - Fast Food Near Me - Des Peres, Missouri

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When I went to order my burrito, the worker didn't even drain the beans before slopping it on my burrito. It was all messy and soggy. Additionally, once I bit into the burrito, the beef Barbarcoa that I ordered was extremely salty to where I couldn't even eat it. read more

This is one of the best Chipotle's in the area! We go here quite often and majority of the time the food is good quality and they give you plenty of food in your order. The service is usually quick too. read more

Literally the worst service I have ever received at any restaurant ever. I've been called a liar, overcharged, argued with...it's just not that serious. Every employee is extremely rude and confrontational. The only reason I ever go here is because it's right next to my work but i regret it every time. Do not come here. read more

The only reason it is one star is because the food is good, the service was very poor had a very large order and charged us $7 for a dressing, the workers had the worst attitude ever including the manager. read more

These workers got some mf attitude, and they burnt my quesadillas. 0/10 def not coming back tf

My brown rice was dried and crunchy. I told the manager and he said thanks and I saw him change it out. No compensation or offer of a new bowl for my inedible rice. Watery limeade. I am never going there again, and I recommend no one go there. read more

We love Chipotle, however this location is beyond horrible. The employees are extremely rude, the restaurant is filthy and our order is never correct. The drive up window is like getting stuck in the Bermuda triangle. We will avoid this location at all cost. read more

Great food and service. The cashier is super friendly, efficient, and kind. Love the fresh food cooked right there and the fresh made guacamole. read more

Online ordering only? Wtf? We drove 50 miles for nothing. Bullcrap - what a waste of time.

I love Chipotle restaurants and was very excited when this brand new location opened up very close to my office. I had previously been to this location once right after it opened and ordered at the restaurant and it was a decent experience. Today, I decided to do a mobile online order along with a co-worker. I placed the order around 11:50am to be ready for pickup at 12pm. I got to the restaurant at noon and the food was not ready for pickup was fine. However, I waited half an hour before my food was finally brought to me, and it turned out COLD. There were a few people waiting for online orders when I got there but the inside of the restaurant was fairly empty and only a few people in line at times. I could have easily ordered my food there and been in and out in 5-10 minutes. Something needs to be improved with the online ordering, because from what I could tell, there weren't a ton of orders and they were just being brought out very slow. Unacceptable to wait that long to get cold food. Management needs to make some massive improvements on the online ordering side for this location. read more

This location closes at 10 pm. I picked my order up at 7:45. They acted as though they were trying to close as I was picking my order up. They made my food as though they were just throwing stuff together. When I asked if they could swap the guacamole I ordered for some queso, they said they had already put the queso away for the night... There also isn't any cheese or queso on my bowl which I asked and paid extra for. They used spicy chicken instead of regular. There's so much got dayum lettuce in the bowl that there's no room for anything else. There's barely any sour cream so it's dry af. Crappy job. Will never go to this location again. read more

I went to this location hoping it would be quick and good service, but it was an hour before they closed and they ran out of rice, steak and sour cream and it took me over 30 minutes to get my order. They messed up my tacos and were angry when I was paying... would not recommend this location! read more

The employee's on duty when I picked up my online order were talking very loudly and about very unprofessional subject matter. To my surprise one employee did say, "We shouldn't be talking about this in front of clients" to which another employee replied, "She a "hoe" and she rich - she don't care what we talk about". I have never felt more disrespected and cheapened in my life. The cherry on top? My online order was 1)incorrect 2)horrible quality (didn't know you could screw up rice) and 3)disgusting. The restaurant itself was SO dirty... I couldn't bring myself to eat it after the entire experience. Much like everyone else who has reviewed this Chipotle - SKIP IT! read more

placed an order for drive thru pick up, my order wasn't ready and was directed to wait in curbside for 20 mins during this time some kid came out and smoked a bowl of weed, mind you I'm just waiting for my food... I finally get it and get home and it's cold as hell. They prob forgot about my order. This is the second time having an issue at this location. read more

This store is filthy. They were open about 1.5 hours but the floors were nasty, tables were dirty as well as the seats. Some chalky substance was smeared all over every table and a majority of the chairs. It was quite clear the restroom floor had not been mopped in over a week and even though they just opened, the trash in the bathroom was full with a dirty diaper at the top. Instead of cleaning in their free time, staffed decided to play on their phonse. Also, its disgusting to have your hair falling onto the food as your leaning over the bar to make the customers food. read more

Slowest.....service.....ever....orders are never ready, they are rarely correct, and many of the staff are rude. Tonight the worker opened the drive through window and didn't say a word. Just stared at me. I gave her name and she couldn't wait to say "it's not ready" and went on to complain about all the orders that came in ahead of me. Knowing this is their routine, I arrived 10 minutes after my pickup time hoping I'd given them more time. I've given them way too many chances, I'm done after this one. This is going to affect the Chipotle brand if the owners don't get this under control or shut this location down. read more

Message has been received. Sent a gentle nudge to corporate after my initial review. I've been back three times since and each experience has been better than the last. Portions are large, food is fresh, restaurant is clean, and employees are quite the upgrade. Kudos to management for making some changes. Give them a shot to re-earn your business. read more

The worker aiden was absolutely horrible. He told me if I didn't speak to him nicer he would spit in my food. Never come to this location.

Well, here it goes... you have to work pretty hard at being terrible to motivate me writing a bad review, but this chipotle goes above and beyond redefining the word abysmal. Congratulations Chipotle, you've succeeded in failure in new ways i didn't know possible. The lack of any subtle hint of a work ethic was deafening in this particular chipotle. But to most of the employees, the only thing deafening was their music from either AirPods in both ears or wired headphones. Awesome. From the start I tried to kill with kindness as I saw this was going to be doozy of an experience. Pretty much got no answer from the kid about to make my bowl when I smiled and asked how he was doing. Ok good start... I get rung up and then I asked the girl for a receipt. "Sorry, it doesn't work". Wow. Thankfully what I imagine was the manager on duty got it working and next I see the whole day's worth of receipts piling up on the floor. Last complaint was the ice tea container was empty with the lid partially inside like they knew it was empty but didn't care to refill it. Same with the 3 lemonade containers, all virtually empty with the lids dangling off. At this point I'm just praying to the chipotle gods I don't get food poisoning. 7 hours + later so far so good. I dodged a bullet today but I'll make sure to look for the solid 1 star reviews like this place has been awarded before going to any chipotle location again. read more

The lady making my bowl was very rude. I just wanted a little more queso and she was so rude about it. Save your time and mood, go to a different chipotle. read more

my rice was cold and uncooked and my boyfriend gave away my chips to his friend, bad experience overall

placed pickup order and went inside to pick it up waited in the long line for him to say I can't go and grab it that was an online order I cant do that. Like dude it was already paied for and you couldn't walk your lazy ass 50 feet and grab it for me. This is not a racism thing. read more

Not sure what is going on at this particular Chipotle. We were excited this location opened near our house, but were very disappointed each time we visited. This was the second visit to this location. Both times they were out of steak and the counter was so dirty with food all over the counter. There was also a utensil inside one food bin. On the second visit, we stood waiting at the counter for at least 5 minutes to order, no one acknowledged we were there waiting to order, mind you we were the only ones in the restaurant at 6:45 PM. There was a guy cooking but didn't even look up. So we left. Not sure what their problem is as the service is consistently bad and worse, it was very dirty. Obviously bad management. Seriously thought about it, and almost called the health department. Had to go to another Chipotle that evening. read more

this location is terrible! i absolutely LOVE chipotle but this was just not good. first we went to order in which my bestfriend who is very clearly a female is greeted by the employee saying "SIR What would you like?" to which my bestfriend says "i'm not a sir" and i say the same. we repeated over and over again that she wasn't a man and after a few times of saying that, without an apology from her or without properly addressing her, we ordered our food and my mom went to pay. while she was paying me and my bestfriend went into the bathroom and then we were greeted with no paper towels. i then told the janitor that their were no paper towels and she just pointed to the napkins by the drinks and said "it's fine there are some there" not a good deal experience. read more

Food was the usual but then went to use woman's bathroom. Disgusting without any toilet paper. I mean none. If employees are using the restroom they aren't too concerned about cleanliness. read more