Chipotle restaurants are sleekly designed and very soothing in style. This is a strategy to lure you into a calm state as you wait in line you their yummy food. The burrito is almost as big as my head. Luckily, I think leftovers are a two for the price of one deal. I love the burrito so much I have never tried the nachos, a salad, or a bowl. I don't like my food spicy, so I stick with the chicken burrito with 1/2 brown rice, 1/2 black beans, tomatoes, extra cheese, and a sprinkle of lettuce. Super yummy for an Americanized version of the Mexican burrito. Chipotle can be counted on to provide a good meal in a fairly clean environment. This franchise catches on best with people who understand that waiting in line is a part of the fresh food process. Pre-made food that has been sitting under a heat lamp is quick, and it shows in the flavor and texture. read more

They forgot the quac with my chips and quac, they broke the burrito as they rolled it, and the food was poorly seasoned. Poor by normal Chipotle standards, I won't be returning and would not recommend this location read more

Don't get me wrong love Chipotle, but every time I order from here, something is messed up, either my bowls or I'm missing food items. Sometimes they give me a completely different order read more

I just visited the one on victory drive an got the worst unprofessional experience in my life an I don't think I will ever return cause they drink station an I was talked to like I was dumb an that's so not professional I'll drive to Pooler before ever deal with them read more

I was very happy, excited and ready to dig in the the well made options at chipotle. But I as I took my big old first night, and chewed a rather crunchy burrito bowl, I tried to think about what it was I got that could be crunchy. They where out of chips, so it couldn't have been that. Then I looked at the rice, and found that it was completely and utterly undercooked. Great people, but do not order the rice, or choose a different location. read more

While trying to hold help for a non profit charity previously approved by the company, we were forced out and the manager crumpled a flyer in our faces. It was for helping homeless teens in the community. Extremely disrespectful and disappointing. read more

good guac. stale chips. every time. I keep coming back though. like an unhealthy relationship hoping this time will be different. it never is...I try and see the best in things. The guacamole is SO good, but it's just not enough anymore. everyone tells me I have low standards, that I deserve more. maybe they're right? good luck, Chipotle. I'll be back when I'm desperate read more

Ordered a steak bowl and the steak was SO rare, I couldn't even eat it. And when I went to tell them they said that's how it's cooked. I've never ever had steak at chipotle like that, they were just rushing to get the food out cause they were busy. Then I went up there again and when they remade it it was much less food than before. Customer service was horrible. Never coming again. And don't recommend. read more

Chipotle Mexican Grill - Mexican Near Me - Savannah, Georgia

No consistency. One time you eat here and it's proper made food. Next time disaster. The girl had the guts to tell me that's how my bowl was supposed to look and it was a 3rd of the amount they normally give. I've always loved Chipotle, but if you're Savannah don't bother. Rude staff, horrible portions, and careless preparation. read more

Very disappointed in my experience. I asked for carnitas salad. When they got to the extras, I said no cheese (dairy allergy) and they loaded it with cheese. Of course, they made me a new one, but there was barely any carnitas left... In fact, they were telling other customers behind me to wait for more. They gave me two small chunks of meat and seemed really confused when I complained and asked for more. read more

Yum! This place always has a line extending to the front door. The food is great but messy! Cafeteria style setting but great tasting food and you can customize ANY order. read more

The chips are almost always stale, the guacamole is brown, and the burritos are soggy and falling apart every single time

It's a chain, but chains can vary location to location! This one seems to run out of things and are slow to replace! Grabbed a later (2ish) lunch and they were out of lettuce! And some items looked rushed, the grilled veggies hardly looked cooked. In general, chipotle is good so the good here is up to par! Service could be a little more friendly but then tend to rush you through line or no line! read more

I hate mexican food, loathe it, because of the beans mashed into almost everything, but when I came to this place with a friend he recommended me. The food is HUGE especially the burritos, the size of my 16 inch lap top. I order the chopped steak with rice in a bowl..... It was sinfully so good, the steak was probably one of the 2nd best steak i had, it wasn't Fully cooked, little bit pink on the inside season to perfection... I give this place 5 stars because of the steak itself speaks volume. normally, I DO not give 5 stars. read more

Always solid. This location is loud- from the music over the house speakers. About 10 octaves away from 5 stars. Can't hear anything.

Food is always good, portions are large and the place is almost always kept clean. Usually has a long line at lunch and dinner times.

Terrible customer service. Placed on line order, upon arrival told the system is down. Asked to email the order, done. After waiting for 30minutes, he reported he couldn't pull his email because the system is down. Really! And he could not refund the money! read more

This chipotle seems off from the other ones I've been to, in California (where I'm from). Chipotle is usually the only time I eat at a chain, because it's consistently good. Unfortunately, this one hasn't quite mastered the customer service aspect of the chain's reputation. For the food, the chips weren't fresh; I'm talking like at least 14 - 24 hours old. But they defffffinitely pile on the toppings. read more

So I heard that I could get a good burrito here. So I was like oh hey I like burritos. So I went to chipotle for a burrito. And I wasn't lied too. His place had burritos. The rumors were true. As for the food itself. I ate it and it for sure tasted like it was a burrito. So I ate it all. Yummmm Go here for burritos. read more

Ok, I went back to Chipotle the other day to see if they could redeem themselves in my eyes from my first experience there in Savannah. What I have found is that the quality was not as bad but it was still not up the quality of Chipotle that I would expect from my past experiences in other cities. I am still on the fence on whether or not I will continue to give them chances. read more

It's Chipotle. What more could you ask for? Second stop at this location since it opened, they ran out of forks. No big deal. There was what seemed to be a manager roaming the halls to check on people. I just stood in line for an hour for this burrito, dude. Do not expect me to engage in conversation with you. Aside from that, I am looking forward to their liquor license to be approved. I'm intrigued by the margarita they are advertising. read more

why does everybody have an attitude bruh. some guy slapped a whole bunch of black beans and hot sauce when i asked for medium.

Nothing to complain about food wise. It's hard to find a place to sit with kids because a lot of the seating is high top tables. It's not a great dining experience but when you want Chipotle you get Chipotle. read more

Food is of course awesome. The bathroom however is not. It's a single stall in a crowded restaurant with no baby changing table.

They lowered the level of the music, drastically improving the environment. I would however like to see at least three people on the line instead of five standing slack jaw. read more

Always love a good chipotle bowl. This location is fast, friendly and gives generous portions! Win win win. Outdoor seating is nice and big. The chicken was extra good. This location is very clean and well kept. This plaza is a very nice. I would return! read more

forgot to put the MEAT in my tacos, then gave me a small plastic cup of steak when I drove back and complained. not an adequate replacement, chipotle. read more

food was cold!!! chicken tasted like pork and tacos were kinda soupy to much sour cream!!!! best thing was the foutain minute maid lemonade!!!! over priced and over rated!!!! read more

Food is Fantastic! I absolutely love their chicken burrito with some chips and guac. The restaurant gets pretty crowded and they seam to have trouble moving you through quickly compared to other Chipotles. read more

The food was good, but the selection seemed limited compared to other Chipotle locations I've been to. It was also kind of messy and cluttered by the drink station. Not a terrible experience, but not the best either. read more

7 o'clock dinner time no lettuce!!! No lettuce??? There is a supermarket next door mr manager.

I want to start off saying I love chipotle and used to eat it all the time. This location is suspect because I went to the ER for suspected food poisoning the day after eating here. I thought I had E. coli but it wasn't that thank god. Go to a different one at the very least. read more

Went late to avoid the rush but still waited in line 20-30 minutes when only had about 10 people in front of us. I've probably eaten at 50 locations around the country and have never seen a more disorganized (and uninterested) crew. A very different experience from what I am used to. Probably the dirtiest location I have experienced as well. Food is good, so will continue to eat at Chipotle, but not at the one in my home city. Plenty of demand, so hopefully will get additional locations. read more

This Chipotle is the worst one I've been too. I went in and ordered a steak burrito. They ran out of steak right when i was ordering. And what do they do? They take steak off of the grill that was not done cooking. The steak came off the grill medium rare. Blood was running from the steak and the center was still very cold. Talked to a worker about and she said "oh that's how it's cooked here at Chipotle" not knowing that I've ate Chipotle many times before at a different location and the steak is ALWAYS cooked medium well to well done. You can serve medium rare at some places of course usually at a special request since there is a small percentage of people who prefer to eat bloody steak. But you absolutely can not serve steak that is medium rare and STILL COLD. That is how people get sick from food born illnesses. After the fact of getting back to the table went back up and told them I would like it remade. When remade they made it HALF as much as the one before to be spiteful just because there were in the wrong serving bloody cold steak. The two workers up front. One with disgusting red dreads and another girl who gave me a name of J were very rude about it and have piss poor customer service like the remake was going to come out of there check which I'm sure it wasn't. I will not be returning to this location ever again and frankly this situation has almost messed up me liking Chipotle all together. I hope the worker, a manager, or owner of this location reads this and do something about. Very unacceptable! read more

45 minute wait at lunchtime with 8 ahead of me as we all watched 4 employees stand around & 1 person work. Ordered my usual, nothing fancy, only to receive a kids size burrito. Avoid at all cost read more

Loved our Chipotle in Delray Beach, Florida - fast, clean, excellent food. Walked into the Victory Drive location and the place was filthy. Food on the floor, trash on the tables and the beverage counter was disgusting. My husband wanted his favorite burrito so we stayed. Service was ridiculously slow. I spoke to the cashier about cleaning up and she said they knew it was bad but didn't have the staff or time to clean. If no one cares what it looks like out front what is going on where they handle the food. Won't go there again. read more

This was my first and last time there! DIRTY and the food was TERRIBLE! Still have that awful after taste in my mouth..The floors and tables were so filthy,we had to ask them to clean one just to eat and even then,we made sure that our plastic forks did not touch the surface..that is after they finally found forks..Never go there again! read more

I have been here twice. The first time was about a month after they opened. The food was up to the typical Chipotle standards, but the place was so loud you couldn't hear anything the employees were saying. The cashier seemed annoyed to help us pay for our food. We decided to give it another chance but it was worse the second time around. There was no cashier and the line piled up, while none of the other employees even acknowledged the problem. Everyone seemed miserable. Once the cashier finally showed up she was chatting with a male employee and started to ring us up. I wanted to order a side of chips but because she was chatting away she didn't hear me. I had to wait for a break in her conversation to make sure she understood me. My husband ordered a drink but apparently she didn't hear that. Once she rang us up he asked for a cup and she snapped back that he hadn't ordered one. We won't be coming back to this Chipotle again - we're heading over to Barbaritos. read more