We are irregular regulars at Cloud Nine. My grandson lives in Horizon Heights and Cloud Nine is our favorite area burger shack. So, we usually hit the place a couple of times a month. We went in today after his swim meet for lunch. Indoor dining was open for the first time since Covid. It was great to be able to eat in again! There was a new guy (new to us as it's been several weeks since our last visit) behind the counter. He was prompt, very polite and extremely helpfu. Looking forward to coming back soon. read more

Funny story Excellent. Beyond great customer service and food. I've been eating here for years. This last time, I accidentally forgot to ask for no cheese on my Aloha Burger. I tried scrapping the cheese off but couldn't because it was melted. It was my fault, I was willing to buy another burger. Eric, who was working upfront was extremely nice and noticed this. He said they could get me a new burger at no charge. I was willing to paid, but they gave me a free one. It was excellent. Great food, great service, very clean 10/10 read more

Awesome neighborhood burger place, with excellent fries and milkshakes!!!! Love it for takeout, I called ahead one time and didn't make it for 30 minutes, showed up to find they waited to make sure my fries were fresh - so considerate! Have tried a few of the burgers and they were all great. Highly recommend! read more

Daughter found this place by asking Alexa for a good burger near us. What a delicious treat the burger, we both had the bacon cheeseburger, was juicy and delicious. The curly fries were good. The milkshakes though, OMG! They use real ice cream to make their shakes and their large shake is LARGE. If you liked Country Burger in Kent before it burned down you have to try Cloud 9 Burgers. Oh and added bonus there is a car show in the parking lot on Wednesday nights. read more

Nestled in the quaint neighborhood of Newport Hills, Cloud 9 is a burger joint that easy to pass up...I sure did, for years, until my co-worker brought me there for lunch. The burger I tried (Picnic Burger) by far surpasses any of the famous big name burger joints that typically come to mind. Burgers are well sized and come with all sorts of fixins. The dining area is quiet large and there's a refrigerator full of different sauces you can add to your burger. Oh, and the fries...so, so good! Perfect crunch on the outside with a delectable interior and the perfect amoutn of seasoning. Give Cloud 9 a try, it will be well worth the visit! read more

Cloud 9 Burgers - The yummy Picnic Burger - Burgers Near Me - Bellevue, Washington

This place is a rough, hidden gem. From the outside (and inside) it looks like the type of shack to serve your average burger. But actually their burgers are big and delicious. They also have a wide variety of sauces, but they're stored in this really ghetto ass fridge on top of their waste bin. The fridge is also way too big for the sauces and is really tall, so it looks kind of precarious when it's stacked like that. It sticks out like a sore thumb. But the food is great! And the sauces are great! This restaurant would be great if they could just remodel their hideous interior and get a nice looking cube shaped fridge with a glass window. read more

This is a very cute hamburger joint that has an awesome groupon to go with this experience! You can find it on the website (10$ for 16$ worth of food). I got the sweet rain burger, picnic burger, Mac and cheese bites, and curly fries. The entire meal was so filling that I had leftovers. The sweet rain burger is definitely a winner for those who love cheese burgers with bacon and avocado. The picnic burger was good initially and got bland towards the end. The curly fries were standard and the Mac and cheese bites were filled with easy mac from Kraft. All things were nice and crunchy and definitely worth it! read more

Cloud 9 Burgers - Sweet rain (7$) and curly fries in a large size - Burgers Near Me - Bellevue, Washington

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I saw that they had fried oysters here and sweet potato fries, so I had to try them. The fried oysters were good. Nice and crunchy on the outside, and still moist and yummy on the inside. The sweet potato fries were good, and so were the curly fries. Tried the Picnic Burger, and it wasn't bad, but would say I've had better burgers. I was really tempted to try a milkshake, but was so stuffed with all the fried foods, and didn't want to go home with my stomach regretting that milkshake. I would say I enjoyed my dinner here. read more

Cloud 9 Burgers - Sweet Potato Fries - Burgers Near Me - Bellevue, Washington

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I ordered from here through Door Dash. I was very excited to order from here as when I checked out the reviews they were so high. Unfortunately, I have not had the same experience as everyone else. The food was nothing like what I would expect. There was no flavor to the food what so ever, everything very bland. I was very disappointed when tasting the Mac&Cheese bites. The Mac&Cheese used had to be made from a box (had to be Kraft). There was not any dipping sauces that came with the food, just 4 napkins. Very disappointed in this as well. I will most likely will not order or even visit Cloud 9 again. read more

Cloud 9 Burgers - Shrimp & Chips - Burgers Near Me - Bellevue, Washington

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Hidden in a strip mall is a very unassuming little burger place! I got the Sweet Rain w/ Pretzel Bun (pretty sweet but tasty) and the Picnic w/ Wheat Bun (solid). They're both good but the location is hard to get to so it's not a place I would go out of my way to go get. read more

Very big tasty burgers. The Sweet Rain burger is unusual and very scrumptious. It has the regular veggie trimmings plus cheese, avocado, thick cut bacon and fig jam. It is surprising and delicious. I've also had the bacon cheese burger and it was really good but hard to finish because it's so big. An order of fries comes with a medium drink, which is very helpful. More spendy than your usual fast food joint but these burgers are worth it. There's ketchup and fry sauce in the refrigerator in the dining area. Help yourself. The entry way can get a little awkward if there's a line forming and people are also getting ice cream and milkshakes from the ice cream counter. It's a good place for kids and families. read more

Cloud 9 Burgers - Bacon cheese burger is huge! - Burgers Near Me - Bellevue, Washington

Great food, good service. I lived down the street from here for a couple of years, so I've eaten here many, many times. The Picnic burger is my go-to, Sweet Rain burger is my back-up. I recommend adding bacon and sourdough bun to the Picnic burger. Makes it extra delicious! The mozzarella sticks used to be phenomenal, seems like they've switched to a different kind within the last 6 months or so and now they're just average. Service has improved over time, as well. My one recommendation to the restaurant is to add a bit more variety to the burger menu. I love trying new things but didn't find any of the other burgers appealing enough to order more than once, hence why I've eaten the same two over and over. read more

I just got a double cheese burger w bacon and I got charged $18.59. Are you serious for real??? Don't lie to customers and tell them that beef is so expensive, prices did go up but not for you to take advantage of regular customers this bad (not anymore) and if you are actually charging this much please let them know before we order so we can make a decision and not get taken advantage by you. You lost me as a weekly customer. I own a business too and lying to customers is not the right to go. read more

We came on a Saturday morning for an early lunch. Since I wasn't too hungry, two of us shared a sweet rain burger, fries, and fried mushrooms. I liked the burger, but the taste of the fig jam was as noticeable as I expected. The fries and mushrooms were fresh and crispy. They have a small fridge to the side of the store where they stock ketchup and fry sauce, be sure to check it out. read more

Cloud 9 Burgers - Sweet rain burger - Burgers Near Me - Bellevue, Washington

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This place was so good! It's definitely a no frills spot but had such a great community feel with a delicious range of menu options. New favorite neighborhood gem! Great to support local businesses as well. read more

My boyfriend and I decided to give this place a chance after passing by a few days ago. Just from the outside we kind of knew what we were getting ourselves into...It was older, not well kept on the outside but it was clean inside and a small business. But before judging we wanted to try it for ourselves. When we walked in we were greeted by two teens without much enthusiasm. I played it safe and ordered the first thing on the menu, which was the B1 Classic burger, I figured you couldn't really mess up a classic burger. When it came out, it wasn't anything too special, the bun was flat and moist and when I took the first bite it reminded me of a burger I could make at a backyard BBQ. Nothing too special and for the price (which was around $5) for a single classic burger, I was a little disappointed. My boyfriend got the fries and shake as well. There were a generous amount of fries but they looked a little dark and weren't very crispy. I think they must have fried them earlier and re-fried them again to save money. The shake was pretty good. But I noticed when making it, the girl cashier used Hersey's chocolate from the tin container which had been sitting out without the lid on and there was chocolate all clumped and dripping around the outside of the container. Lastly, the decor was pretty outdated and there were food stains on a couple of windows and on the outer glass of one of the pictures. It just didn't have an inviting and warm atmosphere. All in all, it wasn't horrible but it wasn't great. Would I come back? I probably wouldn't. read more

Cloud 9 Burgers - B1 Burger (classic) from Cloud 9 Burgers - Burgers Near Me - Bellevue, Washington

Showed up a bit late before closing -- asked if the fryers were still on. "Yep" they said. And we proceeded to get air fryer fries/sweet potato/onion rings on pare with with we could have picked up from the frozen section at QFC -- adios liars read more

The food was mediocre. Let's start with that, since generally, people want to know what it tastes like first. It was... Meh. Nothing to write home about and definitely not worth a Yelp review. It's overrated. Like Blake Bortles. Why review? Because on top of the mediocrity, the service was garbage. Ordered food (spent $100 easy on 6 burgers, 3 shakes and some fries. Over priced for the quality but whatever.) and waited about an hour. Now I dig it - it was Friday, it was busy, and you had 2 kids, no older than 16 working. But start there - get people to work on your busy days that know how to work a busy day. Constantly walking people come in, order, and leave with food while I waited... and waited (they say on fries, probably the easiest thing to make). So, the food (that we initially ordered "for here") finally comes out. Note, we changed it to "to-go" about 30 minutes in because of the wait. No worries, they were slaughtering the cow in the back I guess, because it still took an extra 30 minutes. And what happens? Of course. They mess up the order. And it wasn't just the bacon I paid extra to have put on. Not just the tomatoes I asked to take off. Nope. Standard shit like missing ingredients (onion ring on the Sriracha burger, wrong flavor milkshake) were definitely part of the equation. So, I called. This is what prompted the review. I gave a pretty short, yet accurate description of my first visit to their establishment. I focus mostly on the missing ingredients (the paid ones) and the wrong flavor. I'm trying to be short because, again, they were busy - at least busy enough. And what do I get? "Thanks for your feedback." I'm sorry... what? No "come back if you'd like, we will fix it" or even a simple "we're sorry, ______ (fill in the blank with any random ass excuse)" - just "Thanks for your feedback". So there you have it. Mediocre food with unrealistic and unreasonable wait times, incompetence, and shitty customer service. Have fun - or spend far less at a Wendy's. read more

This is a decent burger place. The burgers are big and fries are good, but it's not anything special. I couldn't distinguish between the burgers I got besides the bread type. I got the Swiss mushroom and the rain city burger. The fry sauce is pretty good though. The price is decent. Overall, it's a good standard place. I would come again if I'm in the area read more

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This burger joint brings back 90 feels. Located in a town which seems to be practically empty with designs that are below average. Their food was pretty amazing though. My friend got the rain city burger (he exclaimed it was one of the best burgers ever) and I got the mushroom Swiss burger. The meat was cooked perfectly and the layering of everything was perfect. Secret sauce was good too. We also got the fried mushrooms that weren't so great, too much batter around it which made the mushroom super small instead. The large fries were pretty big, had to take it home. It was your average fries though. I would honestly recommend just getting a burger as the portions are humongous. read more

Cloud 9 Burgers - Rain city burger, mushroom Swiss, fried and fried mushroom! - Burgers Near Me - Bellevue, Washington

The burgers tasted very homemade (and that's a compliment). It's very family friendly, mom and pop style --- which we absolutely love. We love that this place is a part of the community... nothing fancy and gimmicks. read more

Ate there yesterday. Last time I ate there was over a year ago and it was OK. This time the hamburger patties were both cooked to the consistency of shoe leather. The bun was burned. The fries tasted like fish. They must use filthy oil. The shake was good. I threw the food away into their trash bin. I was going to go back and give some feedback but the counter person didn't seem interested to I didn't waste my time. As the reviewer said on 4/18/21, "you lost my business for life". read more

So.... Cloud 9 actually forgot a burger on my order - kids burger easy mistake. I'm giving 5 stars because I think they redid the whole order or something to make sure everything was fresh - whatever they did they made sure everything was great - the cashier was on top of everything. I had to leave before my fries we're ready after being remade but I appreciate their wanting everything to be great. read more

It was a lovely sunny afternoon, so I came in for an ice cream cone. Waited for 8 minutes while one cashier working the front alone, took three other orders. I asked when my cone would be ready; she stared at me and announced that there were other people's orders in front of mine. I then realized that the poor lady next to me had been waiting for her milkshake for close to 15 minutes.. Also the ice cream was tiny and just OK. The first time she scooped, it almost fell off the cone so I asked her to re-scoop before taking it from her for which I received another scowl. Between poor customer service process and server attitude, I won't be back read more

Cloud 9 Burgers - Burgers Near Me - Bellevue, Washington

Not worth all the hype that I was reading on the rest of the reviews. The I tried the Rain Burger, not sure what was so exciting about it. No idea where the "fig sauce" was or the cheese. Way too expensive for a burger. The patties aren't small, but they aren't that big either. Def not worth the $4 up charge for a double patty. My boyfriend said "it was like an old folks home in there" because it was SO QUIET! Awkward quiet. Depressing quiet. On the positive side the Sweet potato fries were nice and crispy. read more

Damn. I spent ten minutes wring an Excellent Review. Forgot my Yelp password and review disappeared. CLOUD NINE IS GREAT. YELP SUCKS? I wasted way too much time. read more

One of my favorite burger spots ever!! They have unique burgers and they're all made with effort. Definitely recommend the curly fries, they give you a lot! Their burgers a quite big for such an excellent price. I always order the junior cheeseburger and it fills me up! The staff is extremely nice and welcoming, I've never had one single problem coming to this place and I've been coming here for 5 years! Would be nice if they renovated a little to fit their rustic menu and vibe. Other than that, great place for a cheap, filling burger!! read more

I ordered the crispy chicken burger, french fries and a chocolate shake and was not impressed. The burger was (on top of being the rubbery, frozen type chicken patty) SMOTHERED in mayo, and I had asked for ketchup on it also so by the time I got it from Doordash (in record time- maybe 20 minutes), it was a soggy mess covered in a shredded lettuce/mayo/ketchup goop. The fries were hot and lightly salted which left more to be desired but not bad. The chocolate shake was excellent. Trying to leave this review on a high note, but won't be ordering here again- at least not the chicken burger. read more

The burgers and fries are fantastic and the staff is always friendly. Quiet location, indoor and outside seating available.

Really juicy hamburgers with all kinds of toppings. I like the rain burger the best. And they have special holiday flavors for the milkshakes. Free WiFi, lots of parking. All kinds of sauces that you get from the fridge. They have a loyalty card- 1 stamp for each $10. After 15, you get a free burger. read more

I was near this neighborhood and I was told about this little gem of a restaurant, by a co-worker. So, I checked Yelp to see the reviews and to find out if they were open. Check and check! I was expecting a slow experience because of one of the reviewers mentioned how slow they were. But that wasn't my experience at all. I ordered my food, got my own drink and I was told about the little fridge that had all sorts of sauces and fixins in it. Picked a couple that I thought would go with my sweet potato fries and then washed my hands. When I got back to my table within a minute I was served my food. Definitely not 20 minutes, more like four to six from ordering to getting my freshly prepared food. There were many different options for burgers including different breads and toppings. Sides included french fries, sweet potato fries, fried mac & cheese, mozzarella sticks and others. I went with the classic single cheeseburger, sweet potato fries and a soda. The burger wasn't your normal pre made small disc, with way more bread than burger (It filled the entire bun). If you're looking for a thicker burger you should at least get the double. The sweet potato fries were cooked exactly how I like them, crisp on the outside with a little salt to bring out the sweetness. And the Coke was well, a Coke! I will definitely be back! read more

Cloud 9 Burgers - Classic cheese burger w/ sweet potato fries - Burgers Near Me - Bellevue, Washington

YUMMM this place has the best burgers! Their milkshakes are delicious too. Staff seems to always be high school kids, but they are really friendly. read more

Good tasting burgers and crispy fries. What more could you ask for. Inflation though...wow. Four months ago my rain burger was about $6.50 and now it is near $10....just the burger which not puts it on par with a steakhouse burger from El Gaucho or the Met. We will go if we are in the area, but won't go out of our way. read more

I loved their food!! Lots of variety on the menu and the burgers were quite good. The only thing I took a star away for was customer service. As others have stated, the service really sucks. No greeting, no small talk, no real genuine feeling of being welcomed. I feel like this joint would get so much more business if they just worked on this small setback. If the service doesn't matter to you, by all means, don't miss out on a great tasting burger! I also was accompanied by a vegetarian who loved the taste of it so I think it's safe to say its vegetarian-friendly as well. read more

Won't be back. Pretty sure burgers are not fresh but frozen. I was surprised by the $$$ price tag. 18.50 out the door incl $1 tip for a double bacon with cheese, 6 onion rings and a water. Thats way too expensive. They do have a good sauce and cold ketchup, outdoor picnic benches. But I won't go there again. Better off going somewhere like wibleys or red mill. read more

Cloud 9 Burgers - Double bacon with cheese and sm onion ring. $17.50 after tax. Too much $$$. - Burgers Near Me - Bellevue, Washington

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food is average and is not bad to do but I would not do it again. Or if you've been at least one time shot

My first time coming here and I loved it! I'm not a big fan of burgers but these were good. I got the picnic burger with sweet potato fries and my boyfriend got the aloha burger with Mac and cheese bites. I didn't really like his burger because the pineapple threw me off, but he loved it. The Mac and cheese bites weren't good but the sweet potato fries made up for it! I definitely recommend checking this place out and definitely recommend getting the sweet potato fries! read more

Really good burgers! Juicy, flavorful. Lots of option. Can even get lettuce wrapped burger without bun. Love their thick milkshakes, they even have kid sizes. Always have to wait once I arrive, even though I order ahead. I think they wait to cook once I get there. read more

Close to a 4 and I'd give 3.5 if I could but the food here, while satisfying, just didn't bring it home for me. I got the picnic burger with onion rings while my bud got the sweet rain burger and curly fries. I was expecting a runny yolk with the picnic burger. To my mind none of the pieces of the burger stood out very much but they do a good job piecing the burger as a whole and cohesive meal at an OK price. However, I don't know what this place does for me that a Five Guys or some other not purely fast-food burger chain wouldn't do at the same level or better. Service is kind and they keep the place clean and there is a reason out there to why it looks to be a local favorite. read more

I can not speak about the food as my Asian wife and I were ignored. I Caucasian showed up after us. the employee ignored us and immediately served the Caucasian. It is a shame discrimination in Bellevue. read more