Placed a large order for my son and his friends. When food finally arrived, everything was covered with the mashed potato gravy which leaked out, one of the sides was missing and they replaced one order of biscuits with some type of donut and charged me more for it as well! I didn't realize this until the driver left. I called to let them know what happened and they wanted to give me credit towards my next order instead of just deducting it from my credit card bill. Finally got them to agree to adjust this bill which is good since I don't know how quick I would be to order from them again. read more

I gave this a 3, which some of my friends might murder me for and consider this an act of treason because this place can be so tasty. Basically, you should never go here unless you're looking for drunk food after the bars. The wings are okay but what you want are their boneless chicken tenders. I wouldn't go any hotter than atomic sauce unless you're looking for trouble. One of our friends makes the mistake of ordering onion rings, cheese fries, and other items. This place is known for their chicken (Hence the name). Also be warned, it can do a number on your stomach the next day. Also, ignore the person that mentioned fried mushrooms. Sounds disgusting and I wouldn't recommend anything like that from this place. I've got a few good stories from their delivery service which I won't go into, but come about 2 am, they will get backed up with orders and it can take about an hour to get your food lukewarm. I'd avoid deliver unless you're feeling especially lazy. I've also found Raul's Empanada's to be a nice alternative for late nite grub. read more

In my college chubby days, I was a huge fan of boneless wings, and have spent the last few years let down by their lack in NYC. During my brief stay in Morristown, I went nuts when I learned of the existence of Cluck-U. Plus, as a fan of spice, the sauce selection (see business photo) sealed the deal. I can't comment on the sit-in experience, since I've only gotten takeout or delivery, but can say seating is very limited and similar to a fast food place. The place looks decently clean, and you can see the kitchen so no concerns there. Not the best I've had, but the boneless wings here are a solid. Tenders of all white meat chicken that are battered, fried and dipped in sauce of choice. The chicken is slightly dry, and the batter sometimes falls off, but overall, still tastes good. I didn't The hottest sauce I got was "Traditional Death," and they don't mess around. I can tolerate more than anyone I know, but my mouth was on fire. Sadly, I swore to do it as an endurance test, but never got the chance to have the "911." As big a spice guy as I am, my favorite was the "Honey Hickory" - a good combo of sweet and savory that went really well with the blue cheese dipping sauce. Minus points for being one of the few wing places to not give any celery sticks. The fries are nothing to write home about. Skin on, spicy fries, that are somewhat soggy, but salty and potatoey. I'd say they're most similar to Wendy's. I agree with previous reviewers that service is pretty bad. The staff here seemed to always struggle with ringing up your order. And when I tried to use a coupon that I had gotten from a previous delivery, it turned into a several-minute ordeal, requiring the manager. When I got delivery, they forgot to give my extra sauce, but I wasn't going to fuss over $.50. That said, if you're a big fan of boneless wings, like I am, Cluck-U is a pretty sure bet. read more

I only come here if I have coupons now. Buy 5 wings get 5 free type of deal. This place definitely improved all the years and it got cleaner. Usually I get combo #5 which is 5 wet bites and a side & drink. Total cost with .50 cent blue cheese is $8.55ish. Not the most healthiest food but their sauces are abundant and taste pretty good. I tend to stick with the traditional sauce which tastes closest to buffalo sauce...**Wednesdays are 50cent wings** read more

Food 3. Customer service 0. What a joke. They have this rule. You have to buy ten wings to get one container of ranch/blu cheese dip. I place an order for 5 wingers and 5 boneless . Seems like 5 and 5 is 10 to me. As I'm paying for my order I inspect the bag only to find no dip in my bag. The girl at register tells me that 5 plus 5 is not ten. Only ten is ten. So because I didn't order one order of ten, I get no dip. CLUCK YOU!! This is piss poor customer service. I make an order for $13.80 and you cannot give a first time customer one lil ol container of ranch dressing. I am done like the chicken you fry. The wings were great but the boneless were not boneless. I got a shard of sharp bone in between my teeth. Poor customer service will keep me away from this place. How cheap can you be?? read more

Cluck-U Chicken - Brutha cant get a dip even after droppin $13.80! SMDH - Chicken Wings Near Me - Morristown, New Jersey

This review is focused on one thing delivery. I ordered online 2 times. Both times I checked the "call to confirm order box". Both times it was more than 15 minutes before I called to confirm. Both times the response was "45 minutes to an hour". First time was 1.5 hours to delivery. I almost forgot they were coming! 2nd time, I was bright enough to ask "from when" ( foolish to assume from time of order.) I was told from now. I cancelled, and likely will not order again. So, I like the wings, but muly tolerance for delivery of food maxes out at 45 minutes for something like this. If you are a think ahead person and order your wings 1.5 hours in advance, then disregard. The wings are pretty good. read more

In town for business. Visited this Cluck U Chicken restaurant on 4/25/18 around 9:30pm. I ordered a 3 piece fried Chicken on the overhead menu to go. To begin let's say the young man working the cash register taking orders is rude, distracted, and disrespectful. Second, my to go order was ready but apparently sat on the counter for quite some time without him or one of the staff letting me know it's my order and ready. I had to walk up after a while to ask about it. By this point I lost my appetite and just threw the food away. And the absent-minded young man tried to explain the poor customer service which only made him look even more stupid. This place is not recommended. read more

Delicious chicken wings and boneless wings. They do a great catering job and everyone loves their chicken. I remember back in the day after a fun weekend night out, we'd always end up stopping by Cluck U for some late night buffalo chicken! So many varieties of sauces to choose from, all great tasting and many different strengths of hotness. read more

This restaurant dues not require mask. We were in line to pick up an order. No other customers placing orders had masks on.

I have heard so much from my New Jersey friends about this place I was expecting to be underwhelmed, but I honestly absolutely loved it. Boneless buffalo wings were delicious, fries were delicious, Mac and cheese was delicious, and the chicken sandwich was delicious. I can definitely see how this place would be a hit for late night food with all the bars nearby, but I loved it completely sober for lunch! The owner of this place knew what he was doing when he thought of this place. I honestly can't wait to go back the next time I'm in jersey. read more

If you are drunk go here. If you are NOT drunk, don't go here. 911 is a painfully HOT experience. (Go with in-bone wings) Thermo BBQ has a nice kick. (Go boneless) A bit pricey for just wings. read more

Delicious, delicious and delicious ... the best anywhere... love the BBQ boneless chicken tenders ... totally worth it when I cheat on my diet and it never affects the loss (in moderation ) I say read more

Cluck U is legendary with the Morristown, Mendham High School students. As a Mendham graduate, I use to come here at least once a week. The Food is always delicious and always consistent. It's a great place to grab food before or after a sporting event. The hours are excellent as well. I have never tried the 911 "shut the cluck up" sauce, but I've heard ... "Buckle up" read more

Cluck-U Chicken - Chicken Wings Near Me - Morristown, New Jersey

Ordered for delivery to a local hotel. Food arrived as promised, and hot. I don't eat wings, but my friend said they were good and greasy. I had the fried shrooms, which were very good and came with a tasty sauce. It was just what we needed at that time, a tasty snack to help wash down some beer. read more

This place was OK, the Mac and Cheese actually wasn't awful and the wings were pretty good. However, two stars docked because the staff was completely devoid of any personality or customer service skill. Both boneless and wingers were tasty and the wingers were well coated in a tangy cajun sauce. I liked the fried biscuits. Also, I want to franchise one of these in Massachusetts (where I'm from) for purposes of irony or something. I might also be misguided because this is the first meal I ate in 24 hrs after a terrible experience at Lin's across from my hotel, Morristown Hyatt. read more

Cluck U keeps it real. Hobble here drunk on a Friday night or grab some wingers with the guys before football. They make the food fast as sh*t. Only recommendation is that they get one of those vestibule doors for the winter months. read more

If you are drinking late and need something, sure... go here. Otherwise stay away. Service is poor and chicken quality is low. Tenders are not crispy and flavors are no where near what they describe. This place has the potential to be a real money maker, but falls very far short. read more

The wings are pretty good, but nothing special (3-stars). I gave an extra star as this place is open late, great for post drink snacking! Not much seating space, which is okay during the day but it becomes a bit of a pain at night when the bars are emptying. read more

ordered delivery at 11:55 and it's 1:22 pm can't even rate the food because seems like it will never show up. unbelievable....

Wow, I just ate the most over cooked chicken imaginable. Skip and try something else in the area. I ve been to some at this chain which were good but this location is a no. read more

Good food, terrible delivery. Never get my address right. Go pick it up or just skip, drivers don't do so good with abbreviations.

It has its good and bad days. Sometimes the chicken is undercooked, cold, as for the fries they can be soggy, cold, but for its good days the food is ok. It definitely needs a staff upgrade though, some of the staff is really rude. read more

I had to call three times because the first two they hung up on me. I ordered two buffalo chicken salads with ranch dressing for delivery. They were just regular crispy chicken salads and they did not come with enough dressing. read more

I order from this place on a regular probably two-three times a week. It has come to the fact that the people who take the order even know my same order. By accident for the first time ever I fell asleep didn't hear the driver come to my door or call my phone. So I paid for an order of $30 which I didn't get. I asked the company what can be done of it Neil (the owner). Offered not to help in the situation. I guess he would rather loose a Customer who orders on a daily. read more

i think this place goes by a different name than cluck u or university chicken. i wanna say cluckerbees or something like that. but these places will always be cluck u to me. well...we have a couple here in cali but its just a tad bit different. we only have 7 different levels of hotness, at this location, they had like an extra 6 or so with flavors like cajun or garlic....stuff like that. cali needs to bring that over cuz it was purdy tastey. another thing that was different was the order of their levels. they had mild, atomic, traditional, etc...but here atomic is the 3rd level. so i still got the 3rd level thinking it would be equivalant to our atomic. boy was i wrong. it was so WEAK. to me the traditional i had tasted like our traditional here in cali. i was a little sad. but i just asked if i could have a side of the cajun sauce and they gave me a lil cup full. they also have ribs!!!~ i know i dun go to university chicken here that much any more but i dun think we have ribs on our menu :0( i didnt try em so i dunno how they taste, but have 2 mention they have ribs. the actual sit down area was quite small and a lil crampy. but all in all.....besides confuzzling me with the many sauces to choose from....it was darn good. read more

I was eating in this restaurant and i ordered my food, which was very good! What happened next was one of the most absurd situations I've ever witness in the food service industry. I am in the hotel business and I know what happens and what you do behind the scenes but what I saw never be tolerated in any restaurant or service industry. As I was eating, another customer came in. He ordered his food and drink. The drink was a large or larger one. The customer spilled the drink by accident. He then reported it to the counter. I heard the worker say "are you f-ing kidding? We need to get these people sippy cups! This is the second one this week!" I turned around and the customer was mortified. The customer didn't say anything but sorry and wanted to know if he could help. The worker came out with a mop and bucket to clean it up. It looked like a manager or supervisor came out to help the worker. They were making comments the entire time they were cleaning it up and laughing about it. Keep in mind the customer is still waiting on his food at this time. This was totally unprofessional and out of line. In no way was this on purpose. The fact that the worker and the manager/supervisor were making jokes about this in front of anyone, let alone the person who did it, is deplorable. Someone needs to address the the two workers involved! This happened on Thursday May 5th around 6:30pm. read more

NEVER. AGAIN. I get that it's Friday night in Morristown, but, when you place an order, you expect it to arrive I placed an order at 11:03pm. By midnight, it hadn't arrived. I called the store and was told the delivery driver was on his way. Fine, no biggie. Call again at 12:47am because my food has still not arrived. I was met by a rude employee who told me the driver was on his way and she hung up on me Call multiple times between 1:45 and 2:00am, hung up on more than once. Yes, there may be drunk, loud people in your store, but that is no reason to let customer service fly out the window. 3 hours after I placed my order, and no sign of my food. I am told it is loud and they are busy. Lots of places are loud and busy and have no issues with delivery. I am very disappointed in this experience. When you are in bed with a migraine, going to a restaurant to pick up food isn't an option. Again, overly disappointed with the way I was treated, and will not be ordering from this location in the future. read more

my mistake the scale is actually 0 to 151 with 151 being the 911 sign the waver and 100 being the one right before it. tried the 100 today, it was hot alrite, just not tasty hot like 80 is. i came in ordering 80 and another order of 100, and the cashiers gave me a look of shock. she asked me if i knew how hot it was and i said "80 was ok, just wanna see whats at the next level" apparently very few ppl if ever do 151hot, and the usual order is for 20 to 40 hot. wow you morristown ppl are wimpy! read more

Waited an hour and half for delivery and the order was not even correct. Food was cold and disgusting. When I called the manager, he apologized and blamed the driver. Maybe he should realize the driver is his employee and take responsibility. read more

Me and my family decided to try this place and we got the chicken special. We waited 35 minutes for awful, huge chicken legs and thighs that had no seasoning and look like they fried them in water. Never again!! read more

This place hits the spot when it is 2 AM and you've had a few drinks. I felt like I was the only sober person in that restaurant. The grilled Roman is pretty decent. read more

Great place for consistently flavoured wings with generous portions. I am disabled and spend alot of time in a facility. Cluck u has been more than happy to delivery to this difficult place, helping me feel better about my situation. It's my go to wing spot when life starts to get me down. Call cluck u and get some nukes to light things up! If I had a complaint it would the occasionally the Boneless wingers are overcooked. read more

I used to love this place I would order 2-3 times a week. However, the past 4 times I have ordered they have screwed up my order by either getting the food wrong or charging me way more than they should have. I personally will not be ordering from this place ever again. The manager is no help when it comes to fixing any of the problems they have caused. He just comes up with a sad excuse on why he can't fix the problem. Save yourself from an incorrect order!! read more

I usually only give good reviews , but the costumer service they gave me really pissed me off , I called to place an order I asked if they had an item on the menu , they put me on hold for like 2 minutes while he asked the manager , then they told me they did and when I was ready to pay they told me they didn't have it , that the item wasn't on the system anymore . So the manager doesn't even know what's on the menu . That's just great read more

I usually don't complain on yelp but I feel like I have to for this. This place used to be good. I called and spoke with two different people. I had to repeat myself at least ten times including spelling out my address numerous amounts of times. I finally got so fed up that I told them to forget about it. read more

If I can give a negative rating, I would. I have no idea how they stay in business. My wife and I ordered from this place for delivery online and not only did it take a long time to arrive (over 1hr), the delivery guy informed me that the CC that I had used to pay the order did not go through. So he was standing on my front steps telling me that my CC did not go through because of their ordering system and wanted me to pay the order in cash on the spot. He then proceeded to have me talk to his manager, who insisted that they called me twice. I did not get a phone call, definitely not twice. She kept insisting that she had called me twice, completely irritating me. Even before looking at the food, I was already upset. The fried chicken that was part of the order was all soggy and the fountain drink had spilled all over the plastic bag it was packed in. ABSOLUTELY UNACCEPTABLE!! I will NEVER order or eat from this particular Cluck-U again and I advise everyone that sees this review to do the same. There are several more Cluck-U's in the area that is sure to be better. read more

I've been going to this cluck u forever and have never had a problem. I just called to order delivery and the man who answered was horrendous. He was incredibly rude. He actually mocked the way I speak. I ended up hanging up and ordering Chinese food. I'm sure I'll cave in and go back because I like the sauce. read more

Very poor service - I ordered for delivery on a Saturday evening at 7:15pm and was given the expectation that food would be delivered in 45 minutes to 1 hour; I called at 8:30pm and was told the driver would be there in minutes. I called again at 9:10pm as was put on hold for over 5 minutes while "tried to locate the driver". I called again at 9:15pm to cancel the order and was very rudely hung up on. I order for delivery on purpose because the experience in person is even worse. I will make it a point to share this experience with everyone I know. My suggestion is to go to the Cluck U in Randolph, NJ instead. read more

I must have called on an off night, they were understaffed and it took a little longer than expected for my food to be delivered. The manager, Rick was super nice and did everything he could to make me happy... which he did... so busy or not I'll be back. I love cluck u! read more

Had the boneless wings with traditional buffalo and the mac and cheese. Would get both again. The buffalo was good , not too spicy but just the right amount with a very good flavor. Looking forward to trying a lil hotter sauce next time. read more