Clutter is so amazing. They pack and hold your items for less than any of the "Pods". Don't have to pay extra to have them come or return! The movers were did there work exceptionally great. I am so glad I chose them. read more

Can I give zero stars? I don't even know where to start. Do NOT hire this company. This company almost caused a huge catastrophe for my family. If another moving company hadn't stepped in and saved us, my daughter would have missed her very important flight for a study abroad program. We hired them, I got a text notification that they had arrived. I got a phone call and the mover said, "we are here, what is the apartment number?" I told him. He said he would go knock on the door. No knock. My daughter waited, looked outside, and waited. Then we got notification that they had cancelled! and charged us a "no-show" fee of $200! We were panicked! If she didn't move out that day she would have to miss her flight! After many attempts to call back the mover who called me, and Steven, they guy who facilitated things, the person who spoke terrible English who answered the phone would not connect me to him. He said it's against company policy! By the time I eventually got a call back from Steven after many angry phone calls, he told me the crew had clocked out and was unreachable!! What kind of company doesn't bend over backwards to come back after leaving a customer in a lurch! I asked him if he could come 9am the next morning (I would have to change my daughter's flight for an extra $500 and she would be missing important things) But he said he has no crew!! I'd have to wait until the following day! I called another company at 4pm (Fenton Moving) and he went above and beyond to make sure he got her moved out that day. He showed up after 10pm (after all their other jobs) and moved her into the night!! Amazing! Our theory is that the Clutter crew was tired and didn't feel like doing the job. There was no effort at all to find her. What a disgrace! And to not be able to reach your crew? What kind of company is this??? Plenty of companies, don't put yourself though this. Crew was Edgar, Avick, and Alex. Clutter, please don't bother with your "Trust & Safety Team." Already did that. Reading all the other reviews, I'm actually convinced it was a blessing in disguise! Bait and Switch all over the place! Yikes! read more

Robert & Tom from the Clutter team were really good and professional. Got straight to work and got it done efficiently in less than anticipated time. Packed all my items properly and paced them safely in the truck. Utmost care for the items so nothing is damaged while moving or storage. Also made sure that they were efficient with the materials being used for packing so no wastage. read more

Clutter - Self Storage Near Me

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Absolutely wasted my time! Had a pick up day for Sunday, last pick up of the day. the crew didn't take every that they were supposed to take BUT ASSURED ME they would be able to have somebody back out within two days I've called only to be told the soonest they can get another crew back out is 14 October I have to be out of my current space by the ninth now I have to make other arrangements and waste more money so basically clutter put me in a worse place than I was before!!! I WOULD NOT RECOMMEND CLUTTER! Aaron, At this point and time there is NOTHING that can be done to improve my NEGATIVE experience. I currently am moving ( with out the aide of equipment) the only large items that led me to seeking moving and storage space. I am doing this all with a single pick up truck. I have had to miss work due to your company's failure to fulfill their obligations. Your company completely left me out to dry. Your company has also placed additional strain of my already difficult financial situation by changing me when I had credits. I am still waiting for the over charge to post to my account. Thanks for nothing read more

Beware of Clutter. Do not store things of value. The artwork that I stored with them has vanished while in their custody. Clutter refuses to take responsibility for their negligent actions that caused the loss of my artwork. They say they cannot find the artwork, not that the artwork was stolen. I wonder. I am out over $3,000. It has been eight months, and it is highly probable I will never see my artwork again. It is also Clutter's policy to only communicate with you via email when something goes missing. They will not accept phone calls. There is no way to escalate a complaint further. In addition, watch when they pack your valuables. They seem to think it's okay to completely take apart lamps and other items for packing, leaving them in pieces for you to put back together when you open the box. Patti R. read more

Clutter is a great company to store items! They make sure you are not over paying and are super fast! I really appreciate that on the day of you get texts with updates about where they are so you know exactly when they will get to your house. Great company and highly recommend! Shout out to my movers Adrain, Aaron and Zachary. Great job! read more

Clutter - Shout out to Adrian, Aaron and Zachary for helping me store my stuff! Super fast and great job! - Self Storage Near Me

***** Attention please****** Clutter is scam! Stay away from them! June 13/ 2019 Update!!! They billed me new storage charge that I've never used before! This is CRAZY! I canceled the storage and received my stuff except my box spring that they LOST!!! June 12/2019 1. They will not give you $100 referral gift card. 2. They won't show up on your appointment day! If you already took your day off, you totally wasted your vacation time. My husband and I took a day off, they never came even though we waited for them since 7am. We were forced to reschedule only after 1pm. We wasted all morning and waiting for Clutter. 3. They LOST my box spring. You know that Box spring is so big! It's hard to lose. They said they are investigating but they never get back to me. 4. They damaged my furniture. Also they never get back to me. This is my true review! I will keep posting every day until they resolve my issues. read more

This service is just ok, I won't use them again or recommend them to be honest. My experience in a nutshell; No $100 amazon card when I scheduled from the promotional link to the site. On the day of pick up they were late and the locator wasn't in real time so I was late to work. The photos of my belongings didn't match the online list. And some you can't even see what the item is. Please note you have to commit to at least 2 months or they will charge you to get stuff earlier. On delivery date they forgot my mattress of all things to forget. They are professional but the system isn't quite what it could be. Basically I worried the whole time while my stuff was away whether I would get it all back. I was going to do it myself but they wanted to charge me a cancellation fee because I was 3 hours late from the grade period. No exceptions. Basic service nothing special. I waited to post this since they did have my belongings in their possession. Aarón reached out and listened to my concerns and complaint. Yes it has taken some time but he took the necessary steps to assure I was satisfied with the situation, I really appreciate it. Thanks Aaron read more

Please don't use the services of this company CLUTTER, before they called MAKESPACE we think is an American company, they stole from us a very expensive tools and a sewing machine, after we make the complaint, the offer to pay back C$ 45 dollars. It was a joke, we had a nighmare sending many emails and calls, Michelangelo and Olivia never gave us a honest support, only listen to you like you talk with a robot, never took responsability, I hope they close this scam company, Canadian don't deserve to have been paying a lot and got caught with them. read more

I would rate them negatDo not use them. Where do I start ? They delivered a mattress that was totally disgusting and not mine. I had a sterns and foster and the mattress was a piece of crap. They want to compensate 200 for 1500 bed! The worst is they can not get the mattress out until ; weeks later. Watch it! The return is not so easy. They don't have enough peeps to cover the demands. The guys will stop right at 6 with no back up support so you may have to wait 2 weeks to get the rest out of your house. Worst experience! I will update if the company can manage to cover the new mattress! Update' clutter did the right thing! Waiting for check! read more

So after I was asked to send a private message Cayle H. I never received contact from anyone. Today I got an email back from the original claim. Here is how the email reads. Mind you this was a bedroom set from Dwell Floor Five. #1 Every piece is well beyond the weight they are offering. #2 Just like I said in my original review this company is a joke and seems to think it's ok to rip people off and destroy their personal items. #3 They post on your review so others see it and think they actually care and want to make good on the poor experience, but they never reached out. I left phone and email info. #4 Where did they get their "estimated" weights when I provided a link to the company who sold me the items and they could get an "EXACT" weight for each item. Not that weight is a fair estimate of what something costs. Just keep looking and avoid this company completely it is not worth your time and effort when something inevitably goes wrong. **After review, Clutter can offer $395 to resolve your claim.** I have included an item breakdown below: **1. Box with Art Piece (1001315748) - Approved Amount: $75** At a maximum, this box has an estimated weight of 75 pounds. As such, Clutter can offer a total of $75 in weight coverage to resolve your claim. **2. Dresser (1000337073) - Approved Amount: $100** At a maximum, dressers of this style have an estimated weight of 100 pounds. As such, Clutter can offer a total of $100 in weight coverage **3. Bed Frame (1001315747) - Approved Amount: $170** At a maximum, bed frames of this style have an estimated weight of 170 pounds. As such, Clutter can offer a total of $170 in weight coverage **4. Nightstand (1000355851) - Approved Amount: $50** At a maximum, this nightstand has an estimated weight of 50 pounds. As such, Clutter can offer a total of $50 in weight coverage to resolve your claim. read more

It took several months to try something new. It's always the case when there's a new way of storage or access but the reality is I shouldn't have hesitated to use this company. I would have saved hundreds from the get go. Special Thanks to the clutter crew Brandon Sewell, Trezell Ford and Nik Bruno for taking good care of my things to store. They were on time by 30 minutes, efficient, careful and fast. They took the time to listen to everything and their positive energy is motivating during my daunting task to donate, sell and store valuables that were important to me and my family. They packed everything, were generous to help my mom and always communicated throughout the time they were with us. It's so much easier to get things done because of these guys. I especially love how they recruit and train younger employees. The company provides everything you need from beginning to end. Can't say enough good things about my experience with these guys. Thanks so much for all your hard work!! read more

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Wonderful service. Thoughtful and professional employees. A true life saver for movers and people relocating.

Requested a quote on yelp for a specific date, got a call back with a confirmation and a pricing quote that I was happy with and proceeded with booking. My established time slot and date had somehow disappeared from the system during the call after I had spent time on the call giving all the details required for service. At the suggestion of the Clutter rep, I booked a date we knew wasn't going to work to hold a spot while it was worked out internally with the dispatchers to get the timeslot I thought I was getting. Long story short, it didn't work out. Shit happens; they tried, it's fine. The only thing that rubbed me the wrong way is they made me feel like it was my fault for booking a date that wasn't going to work after I did so at the suggestion of the Clutter rep. Seems like a cool service, but my experience wasn't great. I would advise any potential customers to pay special attention to their time slot and lock it down with the rep before wasting time with all other formalities. Moving sucks. read more

Clutter is one of the best and efficient moving companies I have ever dealt with. They are so precise and organized it's ridiculous and their website is extremely user friendly. I highly recommend them and will use them for all my moves from now on! read more

Great, great job by Jordan Speck and Alejandro Rios today 6/30/19. They packed carefully and were very good at doing what I asked without making me feel that I was causing more work. They made this dreadful job pleasant. I'm grateful for their consideration to my belongings. I'm delighted that Clutter provides this fantastic service and it is so reasonable. I had them pose for a picture so I could remember to ask for them again, even though each visit by Clutter (I've now had three) the team was great, read more

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My daughter is new to using clutter storage service. We couldn't be more happy with how professional they are. Cristian,Tommy, Bobby arrived on time, took great care on delivery and unpackaging the items and furniture. I personally have used moving companies before with much regret. We would highly recommend using this company for storing your items, and also delivering your items back to your home whenever they are needed. It is nice to finally find a moving/storage company that you can count on that is professional, and makes it easy to move and store your items. read more

Clutter - Self Storage Near Me

Our Clutter team consisted of Joseph, Alejandro, Rosa, Anthony and Robert. They were here on time and kept us up to date on every detail. They were efficient, hard-working and very friendly. We would definitely recommend Clutter and this Clutter team to our family and friends. read more

Clutter - Clutter team - Self Storage Near Me

I love this company! Couldn't be easier. They pack your stuff, label it and deliver to and from your new home. I thought it was to good to be true, but it's TRUE! The only thing I would have done differently is I would have them taken more photos of what's in the boxes. I would have also taken my own photos so its easier to identify when you want them deliver back to you. read more

Robert and his crew ( Wade, Kirsten, Leonel and Anthony) we're prompt , professional and were super helpful helping me with an already stressful move all while trying to keep my budget in mind. I can't thank you guys enough and would recommend this service ( and crew to anyone in the South OC are) to anyone looking for moving and packing help - and did I mention they take it away and store it and deliver it again when you are ready for it all included in the cost ????? Thanks again !!! read more

Clutter - Self Storage Near Me

Unreal! Initially advertised and quoted $97 and hour. Fine., no problem. Upped it to $187 an hour when I called. Again fine, no problem. It was for two people and next day service. BUT I only had THREE items I asked them to move. A bed, a couch, and a table. All of which easily broke down and were lite enough that I, as a new mom and petite female, had carried them into the home myself. Because of work and watching my baby I asked them to come move the three items a few buildings down to my new unit, I said I would handle the rest. They proceeded to watch ESPN on their phone, break my couch, and wasted so much time that after 2.5 hours I had to politely ask them to wrap it up AND STILL HAD TO REASSEMBLE MY OWN FURNITURE! It cost me $500 to have my furniture broken and moved a few hundred feet. One of the kids moving was super nice and helpful and made a genuine effort to be kind and time conscious. The other one indifferent. They weren't rude, but they were SLOW and when you charge by the hour that matters. It's about integrity at that point. They also failed to follow basic, clear instructions which again, matters. I've reached out to their customer service on this matter and, as per their lack of integrity, they have not responded. Please do yourself a favor and use another service provider. Especially if you're a parent or a woman. They will take advantage of you and your time. We're a military family and most of our friends in service lean on word of mouth referrals. They also frequently have to use moving and storage services. We've put the word out to stay far away and lean on ethical, integrity driven companies. read more

I will recommend clutter to everyone. We are going on our 5th pick up... and hopefully that will be the last one. But the staff with each pick up has been hard working, friendly and very careful with our stuff. Great job, Clutter!@ read more

This was my fourth pick up preparing for a big move. These guys and gal are awesome. They had get attitudes. Thomas was a very professional lead,who judgement was we received by his team. And this was my second time working with Jamónd, although I've requested him every time a scheduled a pick. I liked knowing, since I've worked with Jamond on my first move, my confidence in the job being done well shot through the roof. Keanu was an outstanding helping hand and motivator of the team. Warren, Bobby and Alejandro all work diligently and carefully packing my glass and China breakables. And who needs a radio with Bobby's beautiful voice singing Motown oldies while he worked. My French Bulldog has a reputation with the movers because he is always so happy to see the crews and he loves to steal the tape if your not careful when setting it down. They took it all in stride, never complaining about the occasional four legged distraction. My opinion, The sign of content happy workers, indicate Clutter is a great company that know how to pick great staff. I could not be more please with all four of the teams I've worked with. Returns are super easy to schedule online or on the phone. Moving is extremely stressful and even if you're super organized. Your always running or of boxes, bubble wrap, tape rarely have the right size box for your odd sized items or have too much expensive leftover materials. Clutter package all my belongings with quality packaging material and knowing the exact size of my constantly change storage use make is supper cost affective for my long distance move, because I won't have some greedy fast taking "logistics trying to pad his commission by overcharging me for unnecessary cargo space. read more

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These guys were amazing! They were friendly, experienced, and their vibe made for a great experience. I didn't have to worry about anything. I would definitely use them again and recommend them to everyone. To combine moving together with storage services is genius! read more

Very efficient, good and friendly service, explain throughout the process, mover marcus and cristen very professional

Clutter is a great service overall! Robert and Bobby came this morning to deliver my holiday decoration boxes and they were so pleasant and accommodating. They took care with my items and I appreciate that. Thank you! read more

Clutter - Robert and Bobby/Clutter - Self Storage Near Me

Chris replied to my review right next day, but I won't waste another min. on this business since I've wasted enough money & time. & Chris has never contacted me, but I had to speak to all different reps with different stories without resolutions. Besides, I don't want to deal with people who do not mean what they say or do what they promised. read more

I used Clutter to store furniture for a remodel. The website is easy to navigate, the customer service was prompt and professional. The guys that came were great and worked really hard. They wrapped and taped and tagged everything with barcodes for my inventory. Highly recommend read more

Clutter - Self Storage Near Me

Jose and Damien were both great. I really appreciate their help at this time, they are both good communicators and I liked using the Clutter system. read more

Great service, made moving stuff from storage to my new place a whole lot easier. I wasn't sure if I would need additional packing for my stuff so I didn't select it. But Anthony and Matthew had extra boxes and wrap ready anyway, and it really helped complete the move more quickly. They were friendly guys too, I would definitely recommend Clutter! read more

Having moved 3 times in the past 4 years, I've had my share of really bad movers (broken tv, ripped couch, and more). Being that I needed movers and to find storage, Clutter was the only service I found. Was really awesome how everything is digital and done over text/website and really smooth. The team came and took everything really professionally and safely, ALWAYS wore masks (thank you) and even had good convo's sharing how clutter digitizes all my inventory and how to check it. A big thank you from me and my family to Marcel, Alex and Eric. You're all prime examples of what I expect in the safety, experience and quality of my moving/storage experience. read more

We used Clutter Moving last summer and they did a great job! Eduardo and Tommy were our movers and they were courteous and professional throughout the entire move. They arrived on time, worked hard, asked questions, properly wrapped and cared for our items, and completed the move within our estimated time frame. Moving is expensive and stressful but I was happy to have found an honest moving company. read more

This company came highly recommended by a good friend, so I booked them for a move to storage of our entire household--a 3 bedroom house with garage. A phone interview determined the size of our move, and the customer service was top notch. Explanations were clear, and the entire process was coherently presented. A date was booked, and we were good to go. Two factors are crucial to understand here. The first is the fact of our eviction. We made a deal at trial that if we were moved out by 8/31, the eviction would be sealed and would not count against our credit rating. Knowing what a big job we had before us and without having found anywhere else to rent, our approach to the second, largest obstacle became very crucial. We have accumulated a great deal of useful and useless stuff--clutter--over our 12 years together. The clutter is extensive. Overwhelming. Impossible. Where to turn but to the company named after our malady: Clutter. After 3 false starts because there wastrn't enough ready to move, the day rolled around, Sept 6. Move Out day. We were nervous because the clutter was overwhelming and we 'd barely made a dent. In addition, we knew this would be our last day, our last chance, to emerge from this economically roughed up instead of beat to shit. The owner had already secured a judgment, and, after 8/31 could have given it to the OCSD to lock us out after 5 days. She had not served it YET, but because of her repetitive text messages, we could sense her anxiety. Our tension increased as she sent out two trash haulers to bid on removal of what we left behind. Before we even knew what would be left behind. It felt like the undertaker measuring the condemned cowboy for a coffin before he is hung. In our case, it would be like measuring a suicide bomber for a coffin. We knew going in that stuff would have to be left behind, discarded. And as we struggled to cope with the immensity of the task before us, it became clearer and clearer to me that we needed professional help. Who better to deal with the clutter than the company whose name suggests that they are expert removers of clutter. So I went back to their website and saw something I hadn't seen before. Clutter packs as well as moves and stores. When I spoke to the agent about packing, I told her we had a disorganized me and clutter was a bit of an understatement. She said it wasn't a problem as long as there was room to work. She even added another reservation for the day after in case it couldn't be done in one day. On the day of the move, here's what happened. Nothing. The 4 man crew with two trucks arrived 45 minutes late, looked in the house, and declared it an impossible task. He wouldn't expose his crew to such danger. Apparently, the stacks of linen were deemed extremely likely to fall and crush them. He protested that it was a two day job; I countered that they were reserved for tomorrow as well. It was unsanitary he said. Dishes were piled in the sink, but there was no smell or obvious signs of rot and decay. So after a call to his supervisor, the Clutter crew was allowed to leave my clutter untouched,refusing to do what they claim to be experts at. Ours was not a simple matter of moving a household. Because of their refusal to move us, today the OCSD came by to give us 5 days to get out. Clutter was the hope I held out for but they failed me disastrously. The company is called Clutter, but they are I'll equipped to handle even that. If I had one recommendation it would be this: stop doing estimates on the phone. Consumers don't have certain knowledge of how many boxes and what size truck they need. Our situation could have been avoided if someone had come out to eyeball our house to determine if their crews could handle the job. It would have saved us time and an eviction if Clutter was on top of its game. read more

Jack, Matt and Jordan came to deliver an incredibly heavy dining table that I had in storage and they were amazing! They were great with my toddler and made sure she stayed safe while they moved it in the house. They also made sure the table was secure so it wouldn't fall on her. They moved it around a couple times as I needed and they had the BEST attitudes. Love the service from these guys! read more

Clutter - Amazing service and GREAT with making sure my toddler stayed safe while delivering my super heavy dining table! - Self Storage Near Me

They are ripping me off. Work so slow and even they charge extra labor fee with well packed boxes - it should be included in curb side pickup read more

My mom contracted with Clutter to move her stuff in connection with selling the house and the Clutter crew was fantastic. Rosa, Ryan and Andrew worked quickly and carefully. Rosa, the crew chief, was very responsive to my mom's needs and concerns and particularly stood out as such a consummate leader and professional. At such a stressful time, this was like one great calm in the storm. Highly recommend. read more

I used clutter.com for my move and had several items missing and they did nothing to compensate me. And their prices are over the top.

Didn't believe it was so easy and much cheaper than a regular storage place. They did all the labor for free and since we are older now, we can't be lifting and moving heavy stuff. Wish I would have found this place sooner than I did. Nice to see the floor in one of my rooms again. We were just piling it up. read more

This company will nickel and dime you to the end, the convenience just isn't worth the money. Keep looking!

I never knew about Clutter. Let me tell you I'm glad that I do now. Wade & Dennis were great on packing my belongings and loading on to the Clutter truck. Friendly and professional. Clutter will store my belongings until my move in date to my new home. STRESS FREE!!! I really recommend them if you plan on moving or need a place to store your precious belongings. LoL. Prices are affordable and if you compare to others please it's a done deal with CLUTTER. Every piece of furniture/item was wrapped and boxed up. I feel a sense of relief knowing that my belongings will be secure and damage free. The insurance they offer to protect your stuff is a no brainer. Christina at CLUTTER is my CSR rep who started it all by giving me full details on how CLUTTER works. I never knew moving can be so easy and stress free. Thank You All at CLUTTER who made this moving experience such an amazing one. You will def be my to go to MOVING/STORAGE PEOPLE. THANK YOU CHRISTINA, WADE, DENNIS, CLUTTER for this service. I will follow up update my review once I'm settled to my new home and CLUTTER will be there to help me settle in once again with stress free. read more

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