Brought in my wife's car to get part of her front bumper repainted. Carlos was able to get us in quickly, do a good job, and get the car back to us in the same day. [[HIGHLIGHT]]He also took the time to drop me off back at home after I brought the car in[[ENDHIGHLIGHT]] and they also washed the car (which we did not expect but was certainly nice). Would recommend! read more

I carelessly messed up my front bumper on both sides and felt frantic that maybe I damaged it pretty good and thought I needed it to be replaced. [[HIGHLIGHT]]I called Coachcraft and spoke to Natalie. She was incredibly sweet, patient, attentive, and answered all the questions I had (including an estimate).[[ENDHIGHLIGHT]] [[HIGHLIGHT]]She and Carlos were incredibly kind and were flexible for me to come a little late/close to closing hours as I was coming from work a bit far away.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Carlos greeted me with a warm smile as I drove in and he and his team member went to work quickly on my car.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Natalie also came out to greet me and keep me company.[[ENDHIGHLIGHT]] It was so nice to get to know a local auto shop and learning about this sweet family owned business. I'm so relieved my bumper was able to be fixed and not needed to be replaced, they were quick and speedy and careful with my car AND were able to still chat with me. They also helped guide me safely out of the driveway and watched out for traffic. [[HIGHLIGHT]]I've always felt uneasy going to autoshops, especially as a girl with a sports car. Most of my experience I am treated rudely like I am ignorant or getting overpriced estimates.[[ENDHIGHLIGHT]] I am so glad and wish I went to Coachcraft a lot sooner. I will definitely come back for repairs. What a great spot! Thank you Coachcraft! read more

Coachcraft - Front Bumper repair! - Body Shops Near Me - Monrovia, California

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Huge thanks to Carlos!!! He really went above and beyond and the work him and his team put it was fantastic! I love the calipers done. [[HIGHLIGHT]]Carlos is very communicative and honest with the pricing which I heavily respected.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]He kept me updated throughout the process and discussed with me beforehand what I wanted so the service is top notch.[[ENDHIGHLIGHT]] Will definitely come back and bring in my crew to get more future projects done! read more

Coachcraft - Body Shops Near Me - Monrovia, California

My car was rearended. I was recommended to come to this shop by another car vendor. [[HIGHLIGHT]]While Carlos was great to talk with initially in person, communication was terrible after the fact.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I was told that someone would get back to me after checking with the insurance-- but no one every called me back.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I called multiple times to check on progress, but not once did anyone ever call me back, even after saying they would many times.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I was told someone was going to call me a week and a half ago, but I still haven't had a call yet.[[ENDHIGHLIGHT]] What a dissapointment. read more

Natalie and Carlos went above and beyond helping me with some cosmetic damage. The pricing and communication was transparent from the beginning and Carlos found a few other small issues he just fixed without being asked and at no extra charge. Highly recommend this team! read more

Coachcraft is the best Autobody place in SoCal. [[HIGHLIGHT]]I've been bringing my cars here for years.[[ENDHIGHLIGHT]] Carlos and his beautiful family and business are very professional, punctual and their work is impeccable! If you want your car to look and feel brand new then this is definitely the one stop shop for it! Highly recommend to everyone. whether it's a small fix or a full restoration they literally can do it all. read more

Coachcraft - e92 - Body Shops Near Me - Monrovia, California

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I had an appointment to get an estimate to repair the frame and some body damage on my 2001 4Runner on March 31st. After two and a half weeks I still have yet to receive an estimate. The worst part is that [[HIGHLIGHT]]every time I called them asking about it, they told me they would get to it "that afternoon" or "tomorrow".[[ENDHIGHLIGHT]] After 5 phone calls of "we'll get to it tomorrow", I was done. I get that places get busy and work fills up. It's the complete lack of honesty that is the worst part. [[HIGHLIGHT]]Just be honest. Tell me you don't have time and refer me to a different shop.[[ENDHIGHLIGHT]] Don't lie to me. read more

I cannot say enough amazing things about Coachcraft! [[HIGHLIGHT]]Carlos and his staff were so great to work with- throughout the time my car was at their shop, they updated me on the process and any changes that came up.[[ENDHIGHLIGHT]] They did such an amazing job with my car. Coachcraft literally went above and beyond. They are customer service focused and deliver. read more

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This is an update to the review of Coachcraft. [[HIGHLIGHT]]After our post of "disappointed" we received a text from Carlos at Coachcraft apologizing for dropping the ball on contacting us.[[ENDHIGHLIGHT]] He offered to provide free removal of scratches, and polish the entire car as a way of apology. Coachcraft has always been our go-to-place for auto body work because of the work ethic, reasonable price, and professionalism. We took our car in for the free cosmetic care and had some other body work completed. The work was outstanding; the price was more than reasonable and our faith in Carlos is restored. Coachcraft will continue to be our place for auto body work. read more

I found this body shop through an ad on offer up for some door panels for sale, the owner of the shop I bought the panels from gave me a quote to re-clear my Seibon carbon fiber hood and trunk. He gave me a great price, it was $350 cheaper then what another shop was going to charge me. This was last early November of 2020 and were in 4/21 and the finished product looks GREAT!! I highly recommend this shop and the work, very kind, helpful and professional! Please see before and after pics read more

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I ran over a costco boulder in my new GMC truck and bent the truck bed up. Carlos fixed everything up and made it look exactly like before in short time. read more

Damaging your car is never a pleasant experience and finding the right place to fix it is essential. Coachcraft and the staff provide outstanding customer service and quality work all in a timely manner. I Would definitely recommend and return for future business, Carlos and his team are a true asset to Monrovia and the surrounding area. read more

Went to CoachCraft for a scratched bumper on my new Tacoma. I was greeted by Carlos and he was very honest and forthcoming about my options and the pros and cons for them all. His pricing was way better than some of the other collision repair centers in Monrovia/Duarte and so was his professionalism and courtesy. Ultimately I decided to do a spot repair. It came out PERFECT. Looks just as new as when I first got the truck. Shout out to Carlos and his team for their amazing work. They are good people who are very talented. read more

I want to give a huge shout out and thank you to Carlos and team for fixing my car. I lease a 2019 Honda Civic , and I was truly bummed when I got into a minor fender. Taillight smashed and visible dent on my bumper. Not a big enough problem to make a fuss about, but also a sore sight on the eyes. I was recommended to take my car to Carlos in Monrovia. I live in Los Angeles proper , but trekking out to Monrovia is 1000% worth it. (Side note for anyone making a trek, his shop is right off the Monrovia Gold Line Station for convenience. Wear a mask and you will be fine, the Gold Line does not get crowded.) He was able to work with my insurance to get it all sorted out and also fix it in a timely manner that worked out with my schedule. When I first brought my car to him to get pictures of the damage taken , he even washed my car because I brought it in super dusty (sorry about that, try to bring in your car as clean as possible so his team can do their work!) Since then, I brought it in for the fix, and left it in his care for about a week. Tail light has been replaced and bumper just like new. Can't wait to wash my car and see it looking fresh again. Pleasant to work with both him and his team on the phone as well. They are a busy shop, so make sure you are very clear with dates and times of when you need your car, keep checking in, and the rest is great! Thanks again Carlos! read more

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I was at a different auto shop and I asked for a nearby body shop. I was referred to Coachcraft down the street and I popped in on a whim to see if I could talk to a mechanic and ask them to fix a minor problem on my car. Carlos was on his way out to lunch, but when I asked, he offered to delay his lunch and work on my car himself on the spot! I was very surprised, I'm used to being told to wait for these things. Then Carlos went above and beyond, he offered to drive me to a local area to eat and wait, he then made sure that I provide my number so that they could call me when my car was ready. The car was ready within one hour and I had comfortably waited and had lunch. Carlos drove back to pick me up and then showed me the great work he did on the car. When it came time to pay, he charged me what seemed to be a very fair rate for the time he spent working on the car. I couldn't stop thanking Carlos enough. He went far beyond the level of service I have received at body/auto shops. I told him (and I really mean this), that I will drive way out of my way to bring him future business. read more

To me, the #1 thing I look for in auto-related work is trust. Carlos was super helpful, responsive and above all trustworthy. The work he and his team did was flawless. I can't recommend this shop enough. B read more

Carlos and his team do fantastic work. Have had numerous repairs done here and he works well with insurance companies to get the job done in a timely manner. He just did an awesome job detailing my car yesterday (plus paint less dent removal and headlight restoration) and he did things I didn't even ask for. My car looks brand new. Carlos is a super nice guy and great to work with. read more

Best body shop in the San Gabriel Valley!! I would definitely recommend them to anyone and everyone!! read more

Coachcraft - Body Shops Near Me - Monrovia, California

Once again Carlos stole my heart. It's not often I get into accidents or need body work done but when I do I've always come to Carlos at Coachcraft. Years ago I came here because my necklace feel in a small hole inside of my car seat. That necklace meant the world to me because my mother had given it to me. Carlos removed my car seat and got my necklace that was wedged in some small hole. I was willing to pay what ever amount he was going to ask me to pay because that necklace meant so much to me. He refused to charge me and just asked me to pay my good day forward. What a big heart and such a kind soul! Hard to find honest and good people these days. Ever since I've come here if I needed any body work done. This week was no exception. I had a new 2018 BMW that was hit but a large truck making a right turn. He damaged my bumper. I wish I had taken before pics but I uploaded the estimate from the insurance company to prove it was damaged. I did upload the after picture which look amazHe returned my car looking better than I ever expected. The paint color matched and it looked like it was never damaged. He even buffed my WHOLE car! He took out all my small scratches (I'm always parking to close to other vehicles). He always goes above and beyond every time I come here. He returned my vehicle when promised and I never had to chase him down. If anything he even waited after his business was closed,so I could pick up my car because I was coming from work. He contacted my rental company and had them pick up my car here at his shop so I didn't have to hassle and return it myself. That's the difference with his company and others, he adds that personal touch. He's one of the few honest people I trust with my business. There's no better feeling that having no stress with vehicle repairs when you are already dealing with so much from the accident as it is. Thank you Carlos and your amazing team! You guys always deliver and go above and beyond. read more

Coachcraft - Body Shops Near Me - Monrovia, California

Had a great experience taking my car in to Coachcraft to repair my headlight after an accident. Carlos worked with me to get my car fixed quickly and reasonably priced. He goes above and beyond to make sure you receive pristine service. My car looks brand new and I left a very happy costumer. I would 100% recommend Coachcraft and Carlos! read more

Coachcraft - Brand new! - Body Shops Near Me - Monrovia, California

Been going here for almost 10 years. Carlos always takes really good care of me. They're family owned so may not be the best at following up some times but they do a great job and at a great price. Carlos is very fair and will always recommend what may be better value or a better price for his clients. read more

Coachcraft is by far the best body shop I had ever used, this is even when measured against the most respected body shops in LA that specialized in Ferrari, Porsche ...... They even showed me how the former cut corners in the repair of my Final 50 Jaguar XKR, the one time over the past 25 years that I used one of the latter at my Jaguar Service Dept manager, a trusted patient of mine's recommendation , due to the complexity of damage to the fiberglass body. The family owned business have always done such a good job, not to mention the fair price they give me. I am so enamored with the service I received from them, that even after I moved to Carmel, more than 300 miles away, I still go to them, even at the expense of nights of hotel stay. On top of that, I had, on more than one occasion, expressed my appreciation of their personable, stupendous service with additional gratuity. Need I say more how about what good they are. read more

Just very disorganized. Coach Craft used to be good but when they changed owners, it went down hill. Nice people but very disorganized. I would recommend shopping around before settling. read more

I was referred to this spot by my trusted mechanic and was not disappointed! They were so nice and really helped me out with my truck. I will definitely be going back for any future body work! Thanks guys :) read more

I wouldnt go anywhere else. Seriously...this place is the best. Ask for Carlos, he is the man! He has taken care of my is250 many times. I went in for a front bumper conversion kit to be painted and finished, and I was amazed with the end results. The paint matched perfectly! Carlos worked extra hard to make sure the color was just right. He definitely went the extra mile, and it shows! A 3 stage pearl white paint job aint easy....but Carlos made it happen! I would highly recommend this body shop. Honest and friendly staff as well! I wouldnt go anywhere else! read more

A couple of months ago I was in a car accident where the front of my car was pushed in. A close friend of mine recommended I take my car into coachcraft because they had done a pretty nice job on fixing her car. So I took my car into coachcraft and Carlos did a really nice job on my car. When I got it back it looked like a brand new car and everything worked perfectly! Fast forward to a couple of days ago, my car wouldn't start because of the battery, so I decided to give Carlos a call and see if he could help and he did! He came and gave me roadside assistance and fixed my problem. Thank you Carlos!!! I will be referring all my friends and family to Coachcraft! read more

Really poor service based on my experience. Probably a management issue, but who knows. Takes over a week to respond back.

Did great work!!! Friendly staff too.. I took my car in when I got side swiped by someone. My car came back to me like nothing ever happened. read more

Funny story. Something on the freeway clipped a piece of my front bumper. When that happened, I had no idea where I would get it repaired. Several months later, I was minding my own business on the street and a white Subaru pulls up next to me and tells me to pull over. So this guy tells me he owns a body shop and works on a lot of Subarus. So the that guy owns Coachcraft and drives a Subaru is named Carlos. This guy was super genuine and friendly right when I met him. He explained to me the best solution considering my budget. I ended up buying a bumper for him to paint. He was able to closely color match my paint. And prices were very good compared to what other places would have wanted. Very good communication and was able to get bumper painted and installed after a couple days! I have referred my friends to Coachcraft and overall a wonderful and pleasant experience. read more

Coachcraft - The front bumper that was done my Coachcraft. Looks just like when I first bought it brand new! - Body Shops Near Me - Monrovia, California

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I brought my Subaru STI in for a rear bumper repair. Carlos took care of my car like his own. Carlos is very helpful and honest. He is very well knowledge especially with Subaru. The repair cost was reasonable. Overall once again very good customer service and experience. Definitely will come back for future visit. read more

Coachcraft - With the rear bumper damage - Body Shops Near Me - Monrovia, California

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I had been in two hit and runs within 8 months of each other. My car was an absolute mess and I had to get a new insurance company because my original would not allow me to fix my car. It was a huge battle but in the end Coachcrafts staff fought for me. They made sure they got as much as they could fixed for what my insurance was willing to pay and even saved me money in the long term so I could handle the issues my insurance wouldn't fix. They are understanding and my car looks amazing I would never be able to tell it had been as beaten up as it was. Thank you CoachCraft! read more

Me and my friend came here several weeks ago for both our cars: a paint job for him and a bumper reattachment for me. The place is just like any body shop; the office was okay looking, and when you first step foot onto the property you see cars being worked on. The prices there are very reasonable, as I only paid $50 to have my bumper reattached to the car. The estimator there is very friendly, and never pushed anything on us. In fact, he helped my friend out a lot by removing one of the charges for his paint job. The receptionist is nice as well, as I had forgotten my wallet there and when I went back to pick it up, she had saved it for me. This is definitely my go-to place if I ever need to have anything done to my car. read more

I came in one day looking to get a custom paint job on my aftermarket carbon fiber trunk for my Mitsubishi Evolution X. At first, I was a little hesitant but Carlos, the owner gave me the confidence that the job will be done the way I envisioned it and within a timely manner. Two days passed and the trunk was completed. The instant I saw the trunk I was blown away, it came out far better than I expected. The trunk is full carbon fiber and I had them not only color match the trunk to the car but also fade the paint into the carbon fiber to have it exposed on the lip of the trunk. Overall, not only was the work awesome but they were very accommodating and great with communication. I would definitely recommend them to anyone. If you want quality work and great customer service without breaking the bank, Coachcraft is the place. read more

Coachcraft - Perfectly color matched trunk on Evolution X. - Body Shops Near Me - Monrovia, California

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Carlos is great! Talk to him and he will do whatever he needs to get you taken care of. I brought my wheels here to get them repainted and the colors came out phenomenal. He also is very fair when it comes to pricing. read more

I came in for a repair on my Honda Civic. I wanted something quick and affordable, and Carlos helped in every possible way. He asked how I wanted the repair done, worked with my budget, and told me all my options. I'm usually pretty skeptical of body shops but Carlos was upfront with everything. We made the order and he fixed it up the next day right on time. This is a family owned business so the service and care was on point. If you need a guy who can provide quality repairs while fitting your budget, Carlos is the man to do it. read more

I'm very picky when it comes to my cars...I'm so excited that Rudy referred me to Carlos!!! MY CAR LOOKS AMAZING...LIKE IT WAS BRAND NEW AGAIN!!! Carlos and their staff were beyond helpful with the entire process!!! This will be the only place I go!!! read more

Definitely recommend this place!! I started losing faith in all body shops since most just care about money instead of doing quality work and leaving the customer happy. Carlos reassured me that I had nothing to worry about and sure enough upon receiving my car I was the happiest! I had some really bad key marks that were made from a toxic person that the shop were able to cover up along with a full paint job. I had been rear ended as well which at the end Carlos left my car looking brand new. They even did a headlight restoration leaving my lights looking fresh. Now I can drive my Benz happily and not be embarrassed of the scarring it had. Will be coming back and referring others to this body shop. Thank you Carlos!!!! read more

Carlos and his team came clutch with finding the right parts and not hurting my pockets to fix my Dodge Charger. He's honest and gets the job done. I recommend this place 10x! read more

Car accidents suck and my Evo 8 was in need of some body repair. I was quoted at other body shops but they gave me a vague list of repairs. Carlos was honest and provided a detailed list of repairs and gave a great price. He provided quality customer service and the job was done in a timely manner. He also powder coated my wheels and attached a front lip. Coach craft provided quality work. Everything was realigned perfectly and the color match was perfect. I would definitely come back and recommend coachcraft to have body repair work. read more

Coachcraft - He fixed my right fender and painted my wheels. Perfect color match - Body Shops Near Me - Monrovia, California

Carlos took care of me I described to him what I wanted and my car came out just how I pictured it. They have reasonable prices good clean work read more

Coachcraft - Body Shops Near Me - Monrovia, California

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