I always have a great customer service experience, here. O'Riley's has let me use their tools and…read morehave helped me with testing my fuse relays, etc. They have a code reader for your "Check engine" light and other codes, which is free.

It used to be if you bought one of the batteries at O'Reilly that they would give you 30-day return…read morewith no problem. Even up to 90 days depending on what the situation was. Now they test your battery say then they say we'll put it on the fast charger. Then they say come back the next day when you come back. They say our fast charger works so the battery must work even though maybe it doesn't work after you get it back home after a few days of use. This is a corporate decision. A terrible decision. That's why they get one star which they would get zero. If it was possible. You can do better unfortunately on Amazon or other vendors that actually have a warranty that they'll give you. Or you can get an extended warranty if the first warranty doesn't work. So buy batteries at O'Reilly... Not anymore

Do not go there if you are female…read more I went in to get two quarts of a specific brand and was approached by an employee. He informed me that I can use another brand. I said no I started the oil change with a brand I am going to stick with it. And walked out. I feel the employee was highly sexist towards a woman knowing exactly what she needed to buy. I will be going to their competitor from now on since I had no issue when I made my purchase HASSEL FREE!

Usually have what you need. However an employee called my father stupid in front of me for buying a…read morecheaper part. I tried going here the other day since that experience and one employee was whining about how "over the day" was and how she was going home. The other employees seemed annoyed by her. It was unprofessional. Most of the employees know what they are talking about but the more seasoned ones are rude and shutdown when you mention the internet as a source of information. Go to Auto Zone, a little more corporate, but not rude and trained in customer service.

I started a new job in 2017 and was looking for a mechanic in the neighborhood and found these…read moreguys. They never recommend unnecessary repairs or services, in fact regularly recommending alternative options to expensive repairs, in addition they inspect my vehicle regardless of the service requested, they've discovered little issues and big (oil leak). After my last visit I received a call from the owner (Mark) at the end of the workday, he explained that he had overcharged me and needed to rectify the issue (mind you, this was Friday evening at 5:30) insisting that he reimburse me immediately, he did not want me to wait through the weekend (we are not talking a lot of money here). No matter how hard I argued that I would happily wait till Monday and stop by their shop, he was adamant...he dropped off the check within the hour.

I tried to use these guys once a while . I remember we made an appointment for our family vehicle…read moreto be serviced, to drop it off first thing in the morning when they opened. At the time, I started work early in the morning and my wife needed to be at home with the children during the day. And they did not offer a shuttle service at this time, unsure if they do now. Showed up there before anybody else was there . And then I see a guy and a girl pull in and start opening the shop, so naturally, I walk inside the showroom a.k.a. lobby when the door is opened. Nobody made any effort to talk to me or ask me who I was.. I tried to spark up conversation with the guy who is tall and slender, but he was very grumpy and obviously not wanting to be at work, so he brushes me off to tell me he's trying to open up the shop and doesn't listen to me. Another customer comes in as well and they start talking with them no problem which put me off quite a bit, because we are on such a time crunch. Eventually standing there like an idiot, waiting for someone to except the keys to my car to perform the job that I had already scheduled and talked with them on the phone about getting treated like an inconvenience. I finally walked outside and told my wife let's just bail this place sucks. Because I keep getting mail coupons all the time which leads me to believe that's the only way they can get business , from new customers because reading the reviews. It sounds like it's hard for them to keep old ones lol

George and the other employee have been awful to deal with. George is the only one who can do…read moreanything so the other employee is unable to help with anything. George is only there part of the day and it varies from day to day. I ordered an axle around 8/1 after dropping off the original. George called me to confirm details and said it was ordered and would take 7-10 days. I called back several times to get ahold of George as his schedule fluctuates and he advised it would ship on 8/19, this was 8/13, this matters later. This was significantly longer than he had stated originally so I asked him to follow up with the vendor and this was not possible according to him. On the 18th I followed up to ensure it was going to ship and he stated it would ship on the 19th. I called on the 19th and he said he had a tracking number and confirmed it was shipping and delivery of 8/21. It is now 8/21 and he called and advised there was no axle. I asked him when he ordered it and he said 8/13, surprise. This has been the worst experience with regards to customer service. I will never do business here again

Very helpful and good advise. Finally found what I needed here! Snow Tire cables for my new car was…read moreonly found here when I needed them. Thanks!

Trying to talk to someone on the phone. Order two pair of…read moresocks three weeks ago for my truck. Send an email. This is the second time I try to get ahold of someone on the phone. Just trying to figure out what's going on with it. Sure would be nice to talk to someone on the phone. You would think someone would email or call if something was wrong. If I finally get a response I will update post.

Ordered shocks, they sent the wrong ones. Then told me i could modify them and use them, it's what…read morethey have done. I call the manufacturer of them at Unlimited truck and jeeps recommendation. Fox then says no way, those are not made for my truck, it would eventually snap the shock and the part warranty would be voided. I asked for a refund or the correct parts. I was told of the 30 day no exchange policy. Should i not recieve the correct part first for this to be active? Brian W. Brian, is this the way you truly want your customers handled. You accepted my return of the wrong shocks, have never sent me the correct ones and you have kept my money. How is this right? I just want my refund or my shocks. Here are some emails from them... you can see my issues... The phone lines are set up so you never get to speak to a live person. Just call the number and try. This all began in Nov 19, My Order: Fox 2.0 Performance Series Front And 2.0 Performance IFP Rear Shocks Vehicle Year 2014 Make / Model Ram 2500 (2012-UP) Front Lift 6" Rear Lift 6" UL-FOX-20-RES-IFP 1 $ Subtotal $ Shipping & Handling $0.00 Grand Total $ _____________________________________________ customerservice@unlimitedtruck.com To: 'Rick S' Mon, Apr 13 at 2:09 PM Hi Rick, Did you receive 985-24-100 and 985-24-010? This is what we typically use for 6" setups on the 2014+ Ram 2500. Thank you, Customer Service Unlimitedtruck.com customerservice@unlimitedtruck.com _____________________________________________ customerservice@unlimitedtruck.com To: rix******@yahoo.com Wed, Apr 15 at 6:59 PM Hi Rick, Thanks for your patience. Do you have extended measurements (off the vehicle) of your existing shocks? As mentioned, the parts that were sent out are what we typically use on 6" setups for the 2014+ Ram. If you needed something longer it would have to be one of the universal length shocks that Fox has. We've only come across a couple of trucks over the last several years that needed the longer shocks. If you get some measurements we can confirm if you do need something longer. Some lift kit manufacturers will also provide the extended length of the shocks that come with their kits if you can't get the extended and collapsed measurements with the shocks off the vehicle. Thank you, Customer Service Unlimitedtruck.com customerservice@unlimitedtruck.com ______________________________________________ customerservice@unlimitedtruck.com To: 'Rick S' Mon, Jul 20 at 8:21 PM Hello, The current ETA on these parts is two weeks for Fox to build and ship to us. Thank you Customer Service Unlimitedtruck.com customerservice@unlimitedtruck.com If you research the part numbers sent, you will see they are for a 4-5 inch lift not 6 inch like i ordered. I never received the right parts!

I highly recommend this place for whatever you need for your Forklift and other equipment needs…read more Doesn't hurt to call here and ask if John can get the parts that you need. I was lucky enough to get what I needed for the next day. John was very helpful in helping me find what I needed for my Forklift. Take my work and give this place a shot.

The place to go for forklift parts, pallet jack repair and any and all information about both. John…read moreis a wealth of information and is always willing to lend a hand, show you a shortcut and see that you and your lifts are back in action. He has saved me time and money dozens of times. Its a good feeling patronizing a small business which cares about your future while maintaining an ethic typically only seen in the past.

I have been taking our two cars to Bowen's for many years now. We have been happy with their work…read more They always advise us when finding a problem but never pressure us on getting the additional work completed. My old vehicle had an oil leak on a gasket. It leaked even after the repair. Travis took the car back 3 times at no charge to fix the stubborn issue. We will continue to come here for all our auto repair needs. I find the prices are much better on most repairs than the dealership. Hopefully you will do tire repairs in the future! Thanks again. John

I see both rave reviews and terrible ones. Mine is bad, based on my bad experience…read more I am still sore about the incompetence and hundreds of dollars I lost when Bowens returned my car in worse condition than when I brought it in. It is clear how immature and unprofessional Travis is by his response to my honest Yelp review. In it he publicly calls me names that that I'm too polite to call him, while accusing me of trying to destroy his business.. Pretty low class in my opinion. He'll probably do it again. - Still angry in Marin.

Super good service. They are truly a family owned business and they took their time and answered my…read morequestions. I'd highly recommend them!

Ramon was fixing my transmission and somehow my engine was rendered unoperable! If I could give him…read morezero stars I would. What good mechanic does this???