I can understand why so many people would give this place one stars -- because it's not a regular restaurant! However, if you order & pay in advance, all the waiting complaints won't apply. There are days when our family all want different kinds of food and Colony Cooks makes it so easy to fill all those needs in one place!! Love that we can order whatever we want and can pickup all at one place. read more

I got the zuzubowls jerk chicken. The beans were unbearably salty. It felt like each been was injected with concentrated ocean water. Service ok read more

Super slow service. They get my order wrong like half the time. NY chicken and gyros is a solid choice but the disorganization keeps me from coming as often. Parking is also very limited. read more

The Colony is a ghost kitchen with over 30 businesses to choose from. I'd been here twice already. I'm always open to discovering and trying new businesses. I'm always happy to support small businesses. Having said that, I have tried JM9 on my first visit and 360 degrees fusion. I liked both of them. The quality of food was great. Portions were huge at a very affordable price. There's seating both inside and outside of the Colony. There's three ordering kiosks inside but you're welcome to place orders online. There's always an employee in the counter who could help you out with your order and hand your order when it's ready. There's a restroom inside. Two TV sets. Metered street parking and at the back of colony. I will definitely be back to try other businesses when I'm in the area. read more

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Nestled in a cute courtyard with many different restaurant options, Colony cooks has something for everyone. Honestly a perfect option for a picky group with lots of different food preferences--you can pay separately at the kiosk and everyone can manage themselves. I had seen Sobuneh on socials and wow, they did not disappoint. They are in a ghost kitchen with several other restaurants with a shared courtyard, modest indoor dining area, and several computer tablet interfaces allowing for guests to place their orders and be tested when the orders are ready. This is a really efficient and seamless setup and worked perfectly for my purpose--hang out with a friend in the courtyard without time constraints. It looks like it was busy around 12:30-we arrived around 11:00 and there was nobody in the restaurant (except a woman who was playing defense by the computers--she thought by trying a different computer I was cutting the line--hilarious boomer behavior). Our order was prepared in 22 minutes exactly (I have the text time stamps). We got two burritos--the signature and the Cali. WOW! I have had many many many breakfast burritos and this one may be top 5 all time. Very balanced not too heavy and although I would have liked the pico and some sauce inside, you can ration your own sides which I very much appreciate--choose between a full bite of the classic base or add the fixings. I felt full and refreshed after and not heavy or bloated or anything which is sometimes the cost of a hefty breakfast burrito. Make sure you pay for parking! I got distracted and got a ticket around 11:30! The restroom has googly eyes on it--made me lol read more

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I like king taco, but this location sucks. I ordered an asada burrito with beans and rice and they barely put any meat in it read more

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Variety off various restaurants Nice selection, easy ordering and Retrievel. Convenient location.Has some seats on premises. Parking could be better. read more

Not sure why all the negative reviews. Pretty cool concept, if you're craving a salad and your boyfriend is craving a burger a great spot to curb both your cravings. A super convenient one stop shop with many different types of restaurants. It's a popular place for pick up drivers and always super packed, parking can be tricky. And don't forget to feed the meter cause the parking police is looking for a chance to give you a ticket. They always have new and exciting concepts so make sure to check out the new restaurants. My personal favorite is goop kitchen, but there's tons of great options. read more

My family and I came here for brunch on Saturday and we all pretty much ended up ordering from a different business. The food came out one at-a-time for that reason but decently fast and we were able to grab a table outside. I got the crudo pizza from GG Kitchen and it was delicious and so eye-catching that someone stopped to ask what I ordered so they could try it next time. It's a Roman style pizza made with a sourdough crust and topped with prosciutto and burrata. My family also said they loved theirs and we even ended up getting some Sobuneh breakfast burritos to-go for the next day because these are one of the top 3 breakfast burritos I've tried. My personal favorite is the vegetarian which comes with avocado instead of meat but they also have chorizo and bacon as protein options. read more

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A menagerie of secret kitchens gathers at the corner of Santa Monica Blvd and Butler Ave @ Colony Cooks. You will be greeted by a friendly someone who will be eager to help you out should you need any ordering assistance at the kiosks. I saw a BUNCH of people coming through excited to pick up their Muy Thai order. It seemed to be a really popular offering. Also, as I was perusing the kiosks, I was delighted to learn that Kye's also operates a ghost kitchen out of here. Awesome, I love Kye's! I enjoyed the outdoor patio as well. It was well equipped with long picnic style tables for larger parties, high tops for smaller parties, heat lamps, and a few flat screen tv's. Colony Cooks might be an ideal spot to hit up for a quick no-frills lunch during a workday, if you're looking for friendliness, efficiency, and something for everyone. This collection of secret kitchens will meet your mish-mosh of a party's individual cravings and needs. It's like a glow up on the food court. read more

Colony Cooks - Food Delivery Services Near Me - Los Angeles, California

Great place for all-in-one food stop because they have 10++ restaurants in here. The ordering was simple. There were staffs helping out if you have questions. Good restroom and nice seating area. Unfortunately, it's too open to public. When I was eating, there was a random person that didn't buy any food, he came by and sat down in the seating area then smoked intense cannabis!! This totally destroyed my appetite. I left without finishing the food. read more

Colony Cooks - Food Delivery Services Near Me - Los Angeles, California

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Food always fresh and delicious Service always excellent and friendly the team is helpful and has great vibes Ambiance is super cute outdoor seated patio and indoor seating as well read more

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Established in 2019, (Pandemic prescient, perhaps?), Colony Cooks, or simply Colony, was poised to fulfill the Westside's sustenance during the ensuing lockdown and following hesitancy to dine out. Colony currently has 20+ Smart Kitchens (A.K.A ghost kitchens) to order from online and receive delivery through UBER eats, GRUBHUB™, DOORDASH, and ChowNow to name a few. Oh, via those cute little human piloted Coco robots too! Now with brick and mortar ordering either at their small storefront or online, or via smartphone; much faster than queuing up to use one of two kiosks. https://www.colonycooks.com/ National Pizza Day (yesterday) brought me here along with it being the address for a West Los Angeles location of NYC originated Prince Street Pizza (PSP). I'd read about PSP in Yelp Ambassador Quintin E. 's review of the West Hollywood location and anticipated ordering what he had, the Vegan Square. It wasn't available. PSP's full menu, not available. Ordered the Fancy Prince 10" Pizetta/Margherita instead because I was hangry. 1:00 PM and the place was jumping. Kiosk adjacent communal tables filled with customers as well as the shaded patio where beer, wine or seltzers may be enjoyed while eating and viewing whatever's streaming on either of the two flat screens. Lines to pick up and order via kiosk seemed to blend. Found the ordering line. Didn't wait long but before it was my turn, I asked the two guys behind me if they were on a time-limited lunch break since I'd never done this before I offered them cuts. They said that was sweet, they weren't in a hurry and had also never ordered here before. 1:15 PM trouble shooting customer service by a grace under pressure one woman show employee assisted me in completing my order, printed my receipt. Cash not accepted. While waiting for my pizza, I observed a few patrons much younger than I have similar issues completing their kiosk order but again with a most gracious assist from the young woman whose job would render me bonkers, orders placed. Perhaps when generating a smart phone order, a text is sent when it's ready, but for those who placed via kiosk a paging system or loud speaker would be great, just sayin'. 1:45 PM to go order ready to go. Me too, hangry! Would I do again? Only if necessary and NOT in person; delivery only. Since Los Angeles County is currently considered low Covid risk, neither staff nor clientele were masked but I was... Colony is located between Purdue and Butler, on the north side of Santa Monica Boulevard, a few blocks west of the 405 Freeway. Metered parking on Santa Monica Boulevard. Off Butler, limited free parking behind the building, patio entrance and delivery guy's pick up. 5 Stars for that grace under pressure gal. 3 Stars for the experience (And less than stellar pizza, more later.) 4 Stars average it is. read more

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Ordering is much too complicated with the computer screens. There are employees sitting there, why not just order directly from them? Also 25 minutes to wait for food is too long. Won't be returning read more

I've been to this location a handful of times and there is always an issue. The staff in the front (especially this one NONpigmented man) lacks the necessary customer service and care. The last time I ordered from King taco the rice was OLD AND DISGUSTING and the front of the house couldn't provide the printed receipt without calling a manager. Get it together. read more

Colony Cooks is a ghost kitchen in West LA. The building processes and packages orders online and in person for over 20 food vendors. The building is free standing with a main area to place orders on touchscreen tablets. Outdoor patio seating available to eat your ordered food. Colony has been here for a couple years and the business idea heightened during the pandemic when online orders for delivery sky rocketed. Apparently, while the ghost kitchen may have been a good idea initially, the list of problems from order errors and delays is affecting the process of Expediency. Ordering was easy, after that it's chaos. The kitchen is not transparent to the public. Are the staffers handling the foods with safety measures: face masks and gloves? With over 20+ vendors, is there an issue with cross contamination?? With all the confusion and chaos, I allude the colony kitchen staffers as 'running around like headless chickens,' as the saying goes applies here. Customers don't see any of the chaos in the kitchen. Colony staffers are apparently inundated with the capacity of orders due to several delayed and countless errors, that I overheard and witnessed while placing my order, I was deterred from completing my order. The colony's ghost kitchen concept may have been great then but not now. If there's confusion, conflict and chaos in the kitchen, I would rather walk away and disappear like a ghost! read more

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If you like horrible customer service go there. I waited 25 minutes for my food then asked where my food was and they told me that there was a big order so they just started making it probably be another 10 or 15 minutes. read more

The food was way too salty and felt like my blood pressure increased 10 fold after eating it. I ordered from Muy Thai and new york chicken & gyro. If you have high blood pressure, stay off this site. read more

I accidentally placed my order at their other location, but the staff here were kind enough to prepare my meal anyway so I didn't have to drive across town. That kind of flexibility and customer service really stood out to me. Street parking was super convenient--plenty of spots and easy to get in and out. The staff were welcoming and super friendly, and the food options were great with something for everyone. I really appreciated how they handled everything, and I'll definitely be back. read more

We came for burgers at Behold Burgers. We ordered at the kiosk board. It took quite a while to get our order but the burgers and the fries were good. read more

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This place was delicious!!! You order from a computer that offers menus from like 20 restaurants, and the food is brought to you. My husband and I have food allergies and Kye's provided amazing options. I took off one star because the bathroom isn't great and they did not offer any water. We had to pay $2.50 for bottled seltzer water -- and we had walked a ways to get there. Highly recommended for people who like good food. read more

Honestly this place is kind of sketchy but the main hot chicken is so ridiculously good! Kind of expensive but these are actually the juiciest tenders i've ever had. will definitely be back read more

This restaurant took an hour to provide a pizza that took 15 mins to cook. I'm really disappointed in how long it took to get my meal. The health score is not displayed anywhere in the restaurant. The floors were really nasty as well as the tables I received a full refund appreciate the managers willingness to work with me. I just don't think this is the smartest timely option read more

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This place is amazing. They have like 15 restaurants in one. I got a Gyro and it was so fk'ing good. Service is ok you order on a screen and they are no cash establishment. Seating inside and a little outside area. read more

I didn't know what to expect. A little confusing but found parking in the rear. Very interesting and efficient concept. I was here to order and check out a Vegan Burger at Honeybee's. The directions took me to this takeout place. The guy at the counter said the food is made in the back and represents 18 different places to eat. Wow! Lots of choices. Definitely will be back. I ordered at the kiosk up front. He was helpful showing me how. I waited a short time and took a seat in the cute, covered courtyard which led back to the parking lot. Note: Parking is not free but you won't be waiting too long. read more

Colony Cooks - 18 places to order - Food Delivery Services Near Me - Los Angeles, California

Customer service is horrible! I placed an order online for pick up. My order was wrong. I went online. They said they would correct my order. I heard nothing. An hour later I go to the restaurant with the incorrect order in hand and they refuse to make it right! They offered to throw away the incorrect item and still not refund me!!! they are and wasteful of your money! read more

The wait was far too long. The food was close to what it would taste like at the real restaurant if I had ordered it there. It was kind of like the saying, "don't order that, we have it at home" read more

First time going to a ghost kitchen to order. I pass by here before coming to the location because I saw Willie Mae's. When you pull up, you'll see people standing outside with their cell phones. At first I thought they were waiting in line but later found out they were Uber drivers. I used the app to order food and we did in my car until it was ready . when you go inside they will ask for your name to pull up your order. There's places to sit and eat if you wanna stay, but I took my food to go. The food was fresh, crispy and hot. The chicken strips have a little spice to it, but not hot. The wedge fries were nice and crispy and the corn bread was off the chain! Over all the food was really good, and I am looking forward to trying some of the other dishes as well as restaurants. read more

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Food tastes good i love that they have many restaurants in 1 but they took 50mins to cook a very simple food. So I dont think I'm coming to this place, maybe in another location. read more

super disappointed! my order took almost an hour, 50 minutes to be exact. i get it. it's lunch time. they clearly prioritize doordash/online orders, but had i known it would take almost an hour to receive my food.. i would have gone elsewhere! luckily, i was not in a rush, but i can only imagine how furious anyone on a lunch break would be if their food took that long. i misunderstood the place and thought seoulmates had their second location here, but as soon as i arrived, i was not excited to find out it was a cloud kitchen. the food was good, but i will happily avoid the colony for as long as i live! any other ghost kitchen i've been to takes maybe 30 minutes max to get your food out. AVOID AT ALL COSTS. read more

This place can get crowded during dinner times. It would be a good idea to order on their website ahead of time. They now have a separate back entrance where the delivery drivers pick up their food, so it doesn't clog up the space in the store. But still parking is kinda hard to find. Four star is for the fried chicken I got, as well as the wide variety of selections that accommodates different dietary needs and that friend of yours who can never decide what cuisine they want read more

Colony Cooks - Coco delivery robots in the back. Apparently they do robot delivery around the area. - Food Delivery Services Near Me - Los Angeles, California

This is such a great concept! The staff here is super friendly, and you can order online, the other app or in-store. There's a variety of restaurants, well over a dozen. Simply something for everyone! Packaged ideally to go, but there are also a few tables inside, as well as an outside seating area. Plenty of easy, metered, parking out front, free on Sundays. Great addition to the area and the perfect opportunity if you are looking to pick up a quick meal to go. read more

Have ordered from different places and decided to try the soul food/creole Harold & Belle's To Geaux. Would NOT suggest it. Too pricey for 6 pieces of moderately sized shrimp. Came with red beans and rice, but 6 shrimp for $21...no thanks. Also, pretty sure they were air fried. Red beans and rice are portioned well for side orders but unfortunately they lack flavor. Very very bland. They do come with a little bit of sausage and bacon but meh. The jambalaya...not sure what's going on here. Tasted very heavy on the tomato and lacked any spice or real flavor at all. Not sure what goes on in a ghost kitchen and who is making this food, so maybe it's a user error?? Not sure. All in all, if you are looking for some southern comfort/creole food in West LA, I'd only go out of desperation and or laziness, but then again, probably NOT. read more

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This place USED to be great. Several good food options, especially Main Chick and New York Chicken & Gyro. But it has been ruined ever since they've allowed the parking lot nearby to get completely taken over by delivery drivers just waiting for an order. These unskilled laborers/delivery drivers have no shame, filling a public parking lot to 2x capacity, camping out out with picnic tables and chairs and just having a big party outside. I uploaded a video where you can see they're blocking the entire parking lot from anyone else. These people need a real job because they don't even comprehend that what they're doing is wrong. Sadly it looks just like the realities of modern LA - selfish people ruining public spaces until they look no different from a 3rd world country. Colony, you need to have some enforcement in this lot or it will come back to bite you. Your neighboring businesses such as Floyd's, Mohave Creative, Offside Sports, and Globe Cleaners are suffering, it's only a matter of time until Colony suffers we well. Work with the city to get this parking lot cleaned up because it is beyond ridiculous. read more

Omg I hate this place, I actually am going to avoid it for the rest of time. 2 stars because a couple of the places actually have good food, but this ghost kitchen always takes FOREVER (like an hour+), it's super sketchy vibes and not pleasant, and the parking lot is especially torturous with random people just camping out with lawn chairs and blocking the flow of cars. I accidentally ordered from a place I didn't realize was inside here and it seriously ruined my day read more

Always wanted to see what this was. Checked it out online - looked pricey but these days, what's not? Figured if we went in person it would be less so. WRONG. This "passing the cost of doing business onto the customer" BS ensures I won't go back. Order was about $31 before taxes. Tax should be 10%, so when the total came to $36 and change I asked why. They charge you a $2.00+ "convenience fee." We were eating THERE. We were ordering THERE. NO. JUST NO. When I asked what it was for, the guy behind the counter (whose main purpose is the teach the CUSTOMER how to order digitally, not TAKE your order, which I don't need) told me it was for the order machines themselves. "We don't own them." I said, "You know, that fee is terrible - I'm sure some people tip less because of it." He said, "Not necessarily." I usually tip well - and did even better during the pandemic. And this policy is not this dude's fault. But on top of taxes and that fee, the software prompted a $5 tip that brought the order to over $40. I am a small business owner. I don't ask clients to pay for the computer I do their work on. COST OF DOING BUSINESS. When I said that, he said something like, "That's great that you have a small business but we rent these machines." That's NOT the right answer - or my problem as a customer. Again, I've already paid for using the machine now that's done all the work so far. Now I'm being funneled into a situation that makes me look bad if I tip less. BEFORE I KNOW WHAT THE ACTUAL FOOD SERVICE I WAS GETTING IS GOING TO BE LIKE. A tip is for human service. I basically was being charged the cost of the employee - who eventually brought it to me in a bag (wasteful) even though we were dining in. As we ate, we saw drivers and people picking orders up in huge, branded bags from each restaurant - totally wasteful - likely other costs we are covering. With tip, just under $40 for 2 grilled cheeses and a small cup of tomato soup. No drinks. So an extra $8-9 of taxes, fess and tips. Kinda like a rental car at the airport. The food was good, but NOPE NOPE NOPE. read more

Colony Cooks is the wrong solution to several real problems facing small, mostly local restaurants in LA. I get it: real estate is expensive. Rental and labor costs are rising. More and more customers are ordering takeout or delivery during pandemic, so paying for the The second time I came here, I ordered a bagel from Western Bagel through the Colony website, with an estimated preparation time of 19 minutes. Not sure why it takes 19 minutes to slice a bagel and schmear on cream cheese on it, but OK. I was picking it up on the way to work anyway. In the event, it took almost 30 minutes for my bagel to be ready, and they substituted the spread because they were out of the one I chose. No one else was in the store and there were no delivery drivers that I could see. How can it take more than 20 minutes to slice a bagel for one customer? And, not to nitpick, but cream cheese was oozing out everywhere when I unwrapped it. There was one bagel in a paper bag. I don't understand how it could possibly have been squished. The person staffing the bar/ordering area is polite and friendly, but she seems not to have much control over what happens in back. The whole arrangement feels like a black box, with no way to communicate directly with the cooks in back. There is parking at a pay lot around the corner, though it's sometimes full. A conglomeration of so many restaurants might have chosen a place with better parking. read more

I will NEVER eat here again. At best, the food is meh B-/C+ and they don't bother telling you that it is basically a take out joint. The presentation seems to suggest a plethora of delicious choices, a veritable smorgasbord of interesting restaurants. I had the Indian - lamb vindaloo to be precise with rice (extra $), a nan (again, extra) and no water fountain. I went out to my car and brought my thermos of water in. They didn't even bring the food to my table and yet they asked for a tip? Oh, don't forget to ask for a plate and a fork because they won't volunteer one. And they are not bashful about charging, either. Hasta luego, Colony. Overpriced, mediocre food and shitty, nonexistent service. But you get to eat at a picnic table... read more

What an innovative way to bring different types of people together AND exposure to variety of foods. I initially found out this place through Angela Means (who owns Jackfruit Cafe) and knew I had to stop by. Upon entering, you are greeted by blank stares from customers who are already sitting there waiting for their food or chowing down, but do not get discouraged - I am here to help you navigate, so you don't look lost when you enter like I did! Lol. The tablets are to your left, where you can order from many restaurants listed on the wall to your right. They package your food "to-go", but there are plenty of seats to dine right there. The two gentlemen at the pick-up area were very nice and were on top of it! Sure, it takes some time depending on what you order and when you order - but you can keep track on the screen to your left (above tablets) to see where you are in the queue. Can't wait to come back to try more :) read more

Colony Cooks - Variety of restaurants at this smart kitchen! - Food Delivery Services Near Me - Los Angeles, California

i don't normally write reviews, ever, or something really bad has to happen for me to take the time get on yelp and leave a negative review, goop kitchen pictures on their website look amazing but that's about it good luck trying to call in an order, and if you succeed with with being forced into signing up to place an order online, good luck getting your what ordered in a timely manner or even when they say it will be ready. While in the colony kitchen space it was just waiting.....and waiting. My email confirmation said food will be ready at 2:01pm i showed 2:04pm and being told at 2:10 order will be ready in 3 minutes, then waited until about 2:30 when i just got turned off by everything about the place, the staff, the concept, all of it and left....very lame way to run a restaurant or food establishment. read more