Concord Honda was AMAZING for me today! I needed to get my car worked on before the warranty expired, and they made an appointment for me right away! Kelly in the service department walked me through the repair process and everything went so smoothly. Additional service will need to be done to my Van, and they will FOR SURE get my business! read more

Another excellent service!!!! From the best advisor roger moore. He really knows his stuff.

My daughter was out of her lease and wanted to buy her car. They tried to sell her a new one. After settling to buy her car they wanted to sell her the warranty, 2,200.00 and "Gap Insurance," whatever that is. My daughter said no to both and was agreed that she did not want these. However, when she went to finance the gentleman sneaked in both the warranty and gap insurance. After repeatedly telling him she did not want this, he said it was good for her. After 2 1/2 hours at this place she was worn out and signed the contract. I had to call the guy and straighten it out. Hondas are great cars, Buy one, but I suggest not here. read more

I brought my 2011 Honda CRV in for an oil change and tire rotation. I did not have an appointment, but the non-appointment line had no one, so I figured, good deal this should be quick to at least check in....Yeah right! It took 15min before anyone even acknowledged me, and then I had to go inside just to get someone to help me! Honestly, I usually go to Honda of San Leandro and their service department is much better. Even with a long line, they will at least acknowledge that you're there! This location needs to step up their customer service game! As far as the service performed, they did do a good job, but I mean how hard is it really to do a oil change and tire rotation?! Anyway, I would not recommend this location for service. I'm going to try Walnut Creek next time! read more

Great place to buy a car!! Gino helped us get a brand new Honda Pilot AWD! Such an easy process to buy a car.. we sat down in comfy chairs and they handed us an iPad to start the process! It was so fast and we will be loyal Honda customers for life! read more

I hate this place with a passion! Every time I get my car serviced there's always an issue! First the the mechanics left my car a complete mess! Oil marks all over my car. Then got my 30,000 mile flush and the guy had the nerve to tell me "it's 4:30, that's cutting it close, hopefully they can do it today" I said "well tell the to the idiot who's booking your appointments, you need to do it today because would I have known you guys needed a certain amount of time, I would have came earlier." Then I went in for a oil change and as soon as I pull out of the dealership my car dies. Completely shuts off. The battery died! I'm holding up traffic, ppl are honking, cussing at me. I'm calling the dealership, waiting for these guys to come move my car out of the road! They never checked my battery life. They had to replace my battery! I go to use my windshield wipers the other day, no fluid! I the turn on my ac, and there's a stench! I doubt they changed the AC filter! Smh! Honda you have to do better! Ppl like me, pay too much money to have our cars serviced here for you guys to not do a good job! I'd give you zero stars if I could! Highly disappointed and I rather give my money to a mom and pop mechanic shop than to give a damn dime to you jerk offs! Such a disappointment! read more

Alex - Sales Manager Eleni Simitzi - Finance Dept. Mark Skaggs - Finance Yesenia Sanchez - Saleswoman Wally - Salesman ALL PEOPLE TO AVOID AT CONCORD HONDA! I trade in my car, and a week later someone made a mistake on the trade in and I was left with a $12,000 balance of which was negative equity. VERY... AND I MEAN VERY UNPROFESSIONAL PEOPLE WHO WORK HERE! I return their vehicle and IMMEDIATELY this BITCH "ELENI SIMITZI"...yes, a jew... wanted to drop the whole deal and just did not consider the fact that I wanted the car I purchased from them. So I requested to deal with another person who was the Finance MGR I believe, who didn't really help at all. I then just agreed to cancel the contract and get over this whole ordeal! I ADVISE YOU NOT TO VISIT THIS DEALERSHIP AT ALL! SAVE YOUR TIME AND MONEY! DO NOT GET SUCKERED! read more

No shuttle service during the day. What the heck!!! Even with thousands of cars on their lot there was no shuttle service and I had to walk about two miles to pick up my car on a bad knee. Couldn't find a bus, and no money for a cab. Won't be going back. On a happier note, the young service adviser who helped me was named Alex, and he was great, but I'll need to find a service department with shuttle service. At 55, I need some creature comforts. read more

This review is directly for Christopher Sagon. Prior to my first visit at Honda on 11/2/2015. I was determined to come in for JUST the 12v battery. Civic Hybrid forums recommended to install Honda OEM 12v batteries on my HCH2. Everyone knows dealers charge an arm and a leg more than anywhere else. But this guy makes the markup feel worth it in just customer service alone. Good representation of a company should be standard anyways. Although, the way this guy has treated me when I came in is above and beyond what I could expect from a dealership. It has come to a point where I would only like to deal with him. He does a spectacular job at explaining jobs that were performed or suggested. I feel he is honest with his suggestions, and knows his way around cars enough to understand why the work should be performed on your vehicle. He does not suggest bullshit repairs for any reason. I have worked on cars before, so I know better. I rejected the spark plug service to my vehicle because at Honda they are 25 a plug. Buying and doing yourself can save you a little over 100 dollars.(fyi if you have a hyrbid.) Not sure if Mr. Sagon is paid on commission or not, but for as much money that I have spent there in the past few days, I certainly wish he was. He deserves it. Christopher does NOT make you feel like you are an idiot when it comes to cars, and effortlessly found the perfect example to explain the work performed/completed. He maintains a professional manner but is also VERY personable. Since my first visit for the 12v battery, I have been back for a CVT FLUSH, and Valve adjustment. The valve adjustment was HIS idea, but I strongly agree with how many miles are on my car. I am on a mission to get the most gas mileage out of my used HCH2 and I completely trust his judgment on helping me obtain that goal. Honda, you hired the right guy to represent your company, give him an option to move up in your business, he truly deserves it. -Satisfied customer. read more

I purchased 2 cars from Concord Honda. Both times the service was excellent and they gave us top trade in value for both of my older cars. Both times I came on a weekend so the wait to go into financing took a long time. I suggest getting there really early on a weekend or go during the weekday. read more

Great place to go for a car friendly staff I will go here

Came in for a non appointment my radio went out was asking forba code, i didnt buy my car from here, i was in and out in 10 minutes good customer service read more

I brought my 2007 Honda Accord in to Concord Honda on 10/15 for the airbag recall but I also got new tires, windshield wipers, and my alignment done. A few weeks later I took my car elsewhere to get the oil changed and was told that my alignment was off. I thought to myself, "that's weird, I just paid to get it done a few weeks ago at Honda". I gave Honda a call, spoke with Scott and explained my issue. Scott told me to come on down, bring the printout showing my alignment was off, and they would check it out for me. I brought my car down, met with Scott and had my car immediately put on the lift to be inspected. Once the car was on the lift, he brought me out showed me what my alignment was currently at. He made a few recommendations and told me that they would correct the issue right then at no additional charge. Thank you Scott for all of your help and for providing excellent customer service! read more

My son was purchasing his first new car and decided he wanted a Honda Accord Sport SE. Well Chris from Concord Honda made my sons first buying experience how it should be. He didn't play any salesman games and his price was competitive, upfront and honest. I appreciate how he treated me and my son. I would definitely purchase another vehicle from Chris and Concord Honda. They left our local dealership (Manly Honda in Santa Rosa) in the dust in customer service, knowledge and price. There's no greater feeling than knowing your child was taken care of. Thank you!! read more

$48 for an oil change and then there is 'coolant leakage' and a 'knocking noise.' For $150 we can try to diagnose it. Instead of that, I just Yelped and found a local independent in Walnut Creek that will do the work for less then the diagnosis. This is after my BMW didn't even get put back together correctly from the Concord BMW dealer. Read that review. With all of the great independents in our local area there's no need to go to the dealer and their flat rate mechanics. read more

I recently had my airbag recall done there, after, their " routine " inspection said I needed front brake pads and rotors for $800.00!! My trustworthy local shop actually showed me the disassembled calipers, pads, and disc's to reveal I actually had another year of service left! Those Honda service guys are just out to make money off you!! read more

You ever go somewhere and get exceptional service? My experience at this dealership was truly exceptional! Every person my wife and I came in contact with was genuinely thoughtful and helpful! I want to give a special shout out to Savaun and financial director Manny! They went above and beyond for us! Very thorough and personable! Savaun personally drove to Serramonte to get my perfect car! Was very communicative throughout the whole process! I cannot believe he personally went to get my vehicle! Not only that but he was sure to give us all the knows relating to it! Manny! I cannot express how wonderful this man is! He was authentic, real and funny! Overall our experience was just exceptional. There is no better word to describe how we feel! read more

This was the worse experience ever. All day I've been talking to a lady named Katie bath. So we drove from Fairfield to Concord in traffic Katie didn't come out she sent someone else to help us. She didn't even come out to greet us. Then he takes us to a car that was oxidized and looked like it had been sitting out and was dirty on the outside. We were not happy. read more

I still feel the same way! I had an appointment for servicing this week. In and out in no time with excellent customer service! Gotta love Concord Honda! read more

I had a check engine light come on. At first they wanted to do a test that was going to cost more then I wanted to pay but said go ahead. Later they called said good news let's just try putting a new gas cap. It worked. I believe any other dealership would of run the test for the money. I will always tust Concord Honda read more

Words cannot describe the disappointment I have for this place. I purchased my car here in 2013 brand new. I always get my oil changed at firestone, but I received a coupon in the mail with what I thought I was a good deal for an oil change. So I went in. I was helped by a very sweet young man named Kenji. He was very helpful and I was happy with his service that day. Picked up my car and I thought all was well. I don't drive much, but I decided to head out on the highway and was driving around thinking everything was normal. Then all of a sudden another vehicle alerts me that my car is on fire. I quickly get out at the next exit, pull over and get out of my car scared not knowing what to do. Luckily, an older gentleman, Good Samaritan, pulled up to help me and opened the hood of my car and said I had no radiator cap. I don't know much about cars, but I remembered the last people to touch my car was Honda. I was in disbelief. My car was over heating on the highway due to someone's careless mistake. This Good Samaritan filled my radiator with fluid and bought me a cap. He refused any kind of compensation from me. I called Honda and they said there is nothing they can do since they were about to close for the day. I went in the next day, having to miss work, and spoke with their manager. They tried to insinuate that they don't remove radiator caps... well someone did this time. They took my car back to run tests and clean up the mess from the radiator fluid on my engine. Luckily, there was so apparent damage to my engine. All the while I'm waiting for some kind of apology and nothing... there was no responsibility for their actions taken. And that is very disappointing. read more

If you are looking to buy a car, look for Wahid!! He is phenomenal. He is not your "typical" salesman looking to just make money off of you, he genuinely cares and takes his time with you to make sure you are happy with your purchase. I have been greeted by numerous salesmen here that immediately walk away the second you tell them you aren't looking to buy yet. Wahid is a role model that all salesmen should follow. read more

Thank you to Ali and team at concord honda, you guys are great at what you do, I got 2 cars from ali Maloky and he rocks. During my visit at concord honda I got to know their GM who was a true gentleman and I am great full to be their customer. I recommend concord Honda to all Frind and family. read more

So basically my car broke down right off the freeway yesterday on concord ave. Luckily my dad was in the car behind me and was able to help push my car to the side of the road. Eventually we got the attention of the concord Honda manager Mike who came out to see if we needed help and the conversation about trading in my car came up so I took it as a sign it was finally time to let my old car go. As I went inside to talk to them a lot of the sales guys went out and helped my dad push my car up into the parking lot and out of traffic which I appreciate so much! I had the pleasure to work with mike who was very helpful in getting the process started, I was helped by Jay who was awesome and also Juanito!! They were all so great!! I never felt any pressure into purchasing and it was a smooth process. I left there with a new car which I'm in love with!!! Thanks Concord Honda!! read more

Really beautiful dealership, clean, open and tons of cars on the lot. I purchased my 2013 Civic from here and couldn't be happier. My sales associate Tony was really nice and helpful. It was a super busy day so it took me a little longer to complete the deal, but Tony was vey attentive. I was never left alone for long, numerous people who saw me, stopped and asked if I needed anything so I felt very taken care of. I would highly recommend this dealership. I had a really great overall experience here. read more

Buying a car can be a stressful process but Tony at Concord Honda was great! I wanted to buy a used Honda Odyssey and had been looking online for a month. I located the one I was looking for on Auto Trader at Concord Honda. I was able to get a very good price for the car. I have two little kids and the idea of being at a dealership for 2 hours sounded terrible! I asked Tony before I came if he could help us get out quickly. We gave some info before we came and he loaded us into the system. When we got there the car was washed and ready to go. I test drove it and we filled out paperwork and were out in about an hour and a half. My experience was great! read more

Alex and Anthony were a dream. Anthony was so nice and concise on the phone and Alex went above and beyond with my license plate covers. Stress free, time efficient, and helpful. Two very valuable individuals. Thanks again. read more

I came here 2 weeks ago and spoke with Ali. He was professional and played no games with me. Me and my wife were in the beginning stages of leasing a Honda Odyssey or a Toyota Sienna. He gave us a number for or trade in and price for the lease. Really easy. We wanted to look at the Toyota so we left. Very bad experience. Waited 1 hour to get my car appraised and never gave me numbers. We left and started our shopping. Went to 3 other Honda Dealerships and nobody was professional gave us a number that was completely different then what Ali told me. I got a phone call from Anthony on my trade in and he gave me a bit more money for it and ever since then those 2 salesperson have helped me throughout the process simple and easy. I went in to drop off my trade in and get the new odyssey and it was like 1-2-3. Finance manager April walked us through all the options and explained everything from A-Z. We leased and got a maintained plan that fit our budget. This place has showed me nothing but Love and they earned my trust with there up front process. No BS here. Best place to purchase a Honda. Ask for Ali or Anthony. Thanks Guys! read more

Concord Honda - 2016 Honda Odyssey my wife wanted! Thanks Ali and Anthony. - Auto Repair Near Me - Concord, California

I bought my car from Ali Maloky. He is the best! Would highly recommend this dealership. They got me a good price and a great APR. He made sure to answer all of my questions in a timely manner. read more

I just picked up a 2017 Silver Honda Civic from Concord Honda last weekend and Mike was my sales guy. He knows his stuff inside out and provided an awesome deal and delivered excellent customer service. This was my 2nd vehicle purchased from him. I also have a Honda Pilot purchased many years ago. I would highly recommend him to anyone who's looking for a great deal on a Honda! read more

Although, I never purchased my Honda from them, I do get service done here from time to time and it has always been outstanding. They always make my car feel better when it gets sick. read more

This place use to be great...but they have gone down hill. How can they tell you they are too busy when everyone is standing arount talking. WTW read more

The repair guys fixed my tire in under 30 minutes. The manager had to force the worker to stay after 5pm on a Friday night, but the manager went out of his way to make sure it was taken care of quickly. read more

I received a letter from Honda stating that there was a recall for a certain part in my car. I took my car in (without an appt) and was assisted right away. I was taken care of by 2 people whose names I forget now...but they were great! I was given a to and from my home while they fixed my car, which is great customer service in my opinion. Once I arrived back to the dealership, they informed me of another recall that they went ahead and took care of. All together, a good 3.5 hours out of my day and now my car is doing much better on gas mileage!! read more

This 5 star is just for buying car in Concord, nothing related to maintain your car in their place. Concord Honda true price program is really awesome, they gave me the fair price quote at the beginning, without any quote/beat game like other place... The whole buying process is good and quick, we drive off our new odyssey 2015 touring same day. I recommend sale man Chris and finance guy Frank, both are professionally and treat you fairly. read more

I was helped by Kristen. She was cheerful, energetic, and very knowledgeable. She went an extra mile by washing the car and put it under the sun so I can see the metallic color clearly. I appreciate her attention to details: Had the alarm installed, thoroughly cleaned and detailed the car and filled up the gas tank before I picked up the car. She is a wonderful sales person and can also speak several (four+?) languages. Ricky, the manager, was friendly and straight forward. I am also pleasantly surprise to see Concord Honda has such a big nice lobby. Thank you Concord Honda for the great experience from beginning to end. Especially, thank you Kristen C. for making car buying process delightful. read more

I agree wholeheartedly with the review submitted 6/10/2107. I was spending near $30K. The sales manager was very rude and unforgiving. I was trading a '09 Mercedes-Benz SL550R literally maxed out w/M-B options. KBB rated this M-B in this condition @ $28,901 (Trade in to a Dealer). I, out of curiosity stepped it down to the next lower level and it came in @ $27,536. The lowest step I would not consider was (KBB) $25,007, $4K below what the vehicle was truly rated by KBB. The sales manager saw $25,007 and wouldn't even look at the other figures. He blatantly refused to 'bargain in good faith'. I may consult an attorney, but will certainly complain to California Dept of Consumer Affairs, et al, and social media, Senior Citizen resources, etc, etc, etc. I am going to hammer them with bad publicity a/o reviews. read more

I own 3 older ( 2007 is the newest) Hondas and have been coming to Concord Honda for service for quite some time. I trust this dealership and would not go anywhere else. Wassif Is our go to advisor and he is wonderful!! Always gets us in .. advises us realistically for the age of our cars. Highly recommend concord Honda!! Sheri of Concord Ca. read more

Since writing this review I've had a nice conversation with Lisa from Concord Honda. She agreed that I did not receive the service I should have and that some of the things that were said made her "cringe." I appreciate somebody is paying attention, I just hope they take my honest feedback and use it as a lesson learned and train their employees to not chase the commission but to provide quality customer service. I hope that they train their people better and other customers have a more positive experience than I did. read more

I would like to give these 5 stars for this Concord Honda dealer especially for Chris Zacharakis who helped me when I was purchasing my car. I had several phone calls with Chris before I came to the dealer and my experience there was totally awesome! (It's not a bullshit), he is really helpful and obviously he is also really kind as well. If you're looking for a car at Concord Honda, don't forget to find Chris and I guarantee you won't regret it because he'll give you the best of the best price among the others. You have my words. PS: I ended up with driving my silver 2014 Honda Accord LX. I was walking to come to the dealer for about 1.6 miles. read more

Concord Honda - Chris Zacharakis is the best guy in Concord Honda. If you really want to buy a car from there, find Chris! - Auto Repair Near Me - Concord, California

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