The worst customer service ever. And when I told them that at the drive thru, the General Manager Nick came out with this attitude like he was gonna hurt me. Very strange experience. Won't be going back there ever. read more

This spot is usually our go-to. However, despite all of their signs to the contrary, they either do not wear masks here, or they wear them incorrectly. The lady at the drive-thru window on 9/20 was wearing a yellow mask, but she had it pulled down under her chin while interacting with customers. We also observed an un-masked back-of-house staff member repeatedly whiping his nose with his hands. Unacceptable. Won't be going back because Cook Out is not worth COVID. Get your practices back in line or quit advertising that you're even bothering to do so. read more

I typically enjoy a hamburger and fries at mostly any establishment. Today was the exception. I was feeling brave and ordered chilli as one of my two sides, as its fitting for the weather. I was taken back upon opening the container and seen it was nothing more and nothing less than hamburger meat in taco seasoning. Moving onto the fries I believe they were possibly yesterday's. I attempted to drown them in ketchup but the packets were too sticky to open, and my fingers stuck to everything I touched even after washing. To add insult to injury, the music (using that term loosely!) was blaring and had some sort of mystery tribal theme. Needless to say this will be the last trip for quite sometime! read more

The last time I was here I had excellent service. Today's experience has been absolutely awful. They seem to be all focused on drive-thru but the customers that are inside are having to wait an extraordinary length of time. My order was totally passed over and when I did get it it was cold. To top it off no apology at all from the counter help. read more

Very friendly staff. Very average food. Grueling Christian Rock playing during your meal. Definitely order takeout.

We went to McDonald's first and when we got our food nasty and cold so we went back. Then we were looking for a place to go eat something quick because we have been driving all day and we stop at Cook Out. I didn't want to get my hopes up because Macdonald's was disgusting but when we got the food it was amazing!!!! I'm glad that we drove an extra 20 min because our food was fresh and customer service was good! Thank you for all you do read more

My father and I visited here yesterday and had a great experience. Good, consistent food at a good price. Quick service, food was ready almost by the time I could get my drink. Contemporary Christian music playing in the background. Wasn't over fried. You can't really complain about fast food unless something is drastically wrong. read more

While the service is meh and no one seems to understand that a BBQ Chicken Sandwich comes with BBQ sauce. The last time I ordered it it had so little that it was barely noticeable and this time they put nothing but Mayo.They also put barely enough honeymustard on a wrap to make it palatable. No taste just chicken strips and tortilla. My fiances burger had no condiments as well. Comparable to the Checkers next door that will fuck up the simplest order without fail. I will not be returning to this cookout. read more

Cook Out - Burgers Near Me - Savannah, Georgia

Not to thrilled with this location of Cookout. Food was cold and my hot dog was made sloppy. I know it's fast food but don't give customers junk. I'm only giving two stars because 1 star is being dramatic because by drink was decent at least. You all can do much better!!!! read more

Cook Out - Just sloppy and just to much. Gross! - Burgers Near Me - Savannah, Georgia

Burgers were great, tea super sweet, and the chicken as well as beef quesadillas tasted like leftovers that were burnt with no sauce or cheese! Very disappointed in the quality change of the food. read more

We stopped in on 4th of July- I'd originally planned to cook a nice meal at home, but Target lured me in a little longer than expected. It was either Cook Out or Jalapeno's for dinner, so we choose Cook Out (being good Americans and all). I'd heard about Cook Out during my short time living in Virginia, but never got to experience it. Whoever installed the menu board didn't do a very good job- I'm ridiculously short and couldn't see the whole board unless I was a standing a foot from the counter. So I while in line I had to lean down to see the half the menu. My husband, who's almost a foot taller had to squat on the floor to see any of the menu. I guess we could have waited until we were at the register to decide what we wanted, but people tend to get pissy when you do that. The food here is insanely cheap. You can get a "Cook Out Tray" for 4.99. This comes with your choice of entree (Hamburgers, Hot Dogs, Chicken Sandwichs, BBQ Sandwich, and one or two more choices), your choices of 2 side (Quesadilla, fries, chicken nuggets, Hush puppies, onion rings, corn dog, and more) and a choice of drink (Lg soda, Tea, Cheerwine, or a Coke float). I chose the 1/4 burger, fries, and chicken nuggets (for the toddler) as my meal. The burger was okay- nothing mindblowing but did have a nice grilled taste, the fries were fries- nothing special, and the toddler was less than impressed with the nuggets- of course she is the kid who prefers the sharpest cheese she can get her little hands on, sushi, roasted asparagus and many other things I wouldn't even think of eating until my mid20s. My main issue with the restaurant was how the food was served. My little hippie heart cried a little when I saw that everything comes out in a styrofoam container, even if you are eating inside the restaurant. The waste created by all that styrofoam astronomical, and adds nothing to the value, taste, quality of the food. If you want cheap fast food and don't mind waste, this place is great. I'll probably be sticking to the local, tastier, healthier, less wasteful Burger joints. read more

I'm a huge fan of the CookOut Style Burger. I also like that style on their hot dogs. Chili and coleslaw were made for each other, an indisputable fact of life which will almost certainly be proven by science soon. The prices are incredibly low and kudos for carrying Cheerwine (my favorite soda!) There's no pretentious nature to this place. If you come for something that tastes like it has been grilled in your own backyard, you will leave 100% satisfied. If you're looking for something more -- you're at the wrong restaurant. I'm a huge fan. For a quick burger that tastes better than the big chains and won't hurt your wallet -- this is it in Savannah. read more

Food is fine but service is horrible. They forgot part of our order and when we asked if everything was in the bag the worker responded with "I don't know why don't you check." Also cut us off mid order to start someone else multiple times. Horrible service would not recommend. read more

This was quite the worst cook out I have ever been to. Gave me half my food even though there was two cars in the drive thru, and was completely rude when I was ordering it. I would not recommend this place. Ordered 4 drinks and got two, ordered extra fries and sauces and failed to get me both. After I went around the second time they were xtra rude. Not acceptable read more

Good value for the money Wife and I have been here three times now and will continue to come back All three times have been enjoyable however Friday night can be crowded due to high school football crowds eating before the game Burgers cooed as you ask and taste just like the like the ones coming off my charcoal grill Fries are good and not greasy Cole slaw has no taste at all Corn dogs are great Hotdogs are great Sweet Tea is great and does not taste like typical fast food tea (as good as Carey Hilliards) The wife and I can eat dinner for under $11.00 bucks Not bad at all read more

All I can say is 4 onion rings! 2 average sized and 2 super small ones. I was warned but wanted to give them a try! I ordered the $4.99 2 Hotdog tray! The total came to $6.30. I'm not sure what their rate of tax is but that is ridiculous! I'm sure the problem is that the drive thru board has not been updated fore a while! I asked the cashier and her response "I'm sorry ma'am." I would not recommend a stop here! read more

Okay I love cookout. I feel like the best thing they have are there hush puppies and milkshakes. I use to eat there a lot. I will not go to the one in Pooler cause service is awful so I always go to the one in Savannah. I have always had great service there till tonight. They where not busy and I went thru drive thru like normal on my home from work. Worst service ever. You could not hear them on the speaker and so then they turned it up so loud that it made it worse when they talked to you. Then when I told them I was not done ordering they told me my total and drive around. So I had to tell my order again. Once to the window my husband was like it is really hard to hear y'all at the speaker and the girl at the window was very rude and shut the window on him. Then instead of telling us that we where waiting on something they completely acted as if we where not there. The girl keep taking other orders which is understandable but when I worked in food service as a manager we stressed that if a drive thru customer is waiting on something let them know not to leave them hanging. Especially when u see people they the window cutting up and dancing around. Then when I did get my food my chicken fingers where cold while my hush puppies where hot. They did not even ask if I wanted sauce. As many times as I have eaten at a cook out in different states I was very surprised by this service. I don't know if it is a Georgia thing or the lack of training or a management that don't care. Either way not sure if I will be back. Just look at the box of food they gave me. That is exactly what it looked like when I opened it. All I can do is shake my head. read more

Cook Out - Burgers Near Me - Savannah, Georgia

Absolutely disgusting. If you order a burger with lettuce and tomato, they put it together then nuke it. Hot lettuce and tomato, soggy. One of the worst i have tried. A mcdonalds cheeseburger is a better option. read more

Wasn't a bad meal, the burger tasted charbroiled. I wish they would give you more than four onion rings but I guess that's the serving size. I will try the chili and hotdogs on my next visit. read more

I go to this Cook Out location all the time and I always get the same thing. A 1/4 lb burger. And it would be a nice size patty on my bun. But for my last 3 visits in the last 2 months, I have received a "nugget burger." Where the patty is so small that I would still have half a bun left after all the beef is gone. Please view exhibit A, B, and C. I really wish they would train their new cook to make the patties the right size the way it used to be. read more

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Love this place, they must come to Orlando, FL Click link to see Video of food purchased n experience: https://www.youtube.com/watch?v=SAwvGnt7O-I&t=4s Awsome Corn Dogs!!! read more

Food is served hot and fresh, prices are dirt cheap. Food quality is better than MDs. My favorite thing is I'm not stuck with frys or onion rings. I can order a meal and completely create exactly what I want, which is awesome. Normally takes less than three minutes to make it though the drive thru and continue on my way. Definitely recommend them over all other fast food restaurants. Also, it's very cool that they put Bible verses on their cups. Gives me something to meditate on, while I stuff my face. read more

Ordered a chili cheese dog with chicken and quesadilla w/ fries. Has no cheese or chicken In my quesadilla. Chili cheese dog was loaded with cheese and chili but the whole dog was burnt read more

Great place to eat! Drive thru was very fast! The fries were nice and hot!! Tiera did great taking care of me. Her customer service was just beautiful! I will definitely be back. read more

I've always loved cookout, but the one on Abercorn has terrible service. I usually go there because they're open late and a quick meal after work. The food is great and so are the prices, but the service is terrible. I've never met such rude workers than the ones there. I'm almost always given attitude while ordering my food through the drive thru and when i ask for anything extra like sauce. Today i forgot to add something to my order at the drive thru and when i asked if i could add it on at the window and she just flat out said "no" and continued talking to someone next to her. Rudest people I've ever met. read more

Every time I find a cook out and I make sure I get a burger or hotdog and shake and thats why I'm always am reminded how good this stuff tastes at first bite damn read more

Food is a very good bargain for its cost but they screwed up my order the very first time I visited. I went to the drive up and I had asked for a huge burger, low carb (a lettuce wrap, no bun) with cheese, bacon and chili. The huge burger is 1/2lb. The lady tried to repeat my burger order but got it wrong so I told her again what I wanted. She said it back but I told my BF that I think it was going to be wrong. When I got to the pick-up window, I told the girl there that it was supposed to be a huge burger, low carb with bacon, cheese and chilli. Someone inside told her that they couldn't do that so I told her give me the huge burger and I would remove the bun myself. I told my BF that the last Cookout I had visited had simply put my low carb burger in a styrofoam tray and I couldn't see why they couldn't do this as well. I got my food and had a bad feeling about this. Sure enough, we got home and I was given a single burger with that seemed like a quarter head of lettuce. A huge tomato slice and a large slice of white onion. I'm guessing that we got charged the price for regular burger as that is what the ticked showed as being rung up but the woman on the drive-up intercom wasn't listening because I had said huge burger twice, and even thought at the window the girlsty there was told they could not do a huge burger low carb style and I said give me a huge burger regular and I will take the bun off, I got a single low carb style. So much for listening to what the customer wants. It all tasted very good, bacon wasn't crispy but still good. My dog's hamburger was nice and hot. I will definitely go back but will probably go inside to order. I hope that this was just growing pains. read more

Cook-Out? More like Cook-In! All of my food was cooked INDOORS. I haven't experienced false advertising this drastic since my tinder date with that "Swedish Swimsuit Model" in my hometown. Disappointing both times. Having said that, the food was quite good, and it made this old boy's belly happy one last time. 5/5 stars Best Wishes, Ya Boi LP Brownstone read more

unfortunately, they left out a part of my order and there's basically no reese's in the reese's milkshake!! #dobetter

Just recently opened and the staff is still going through training but they did their best to take our order, and get me and my wife our food. Very good, the hamburger tasted and smelled like it had been cooked on a barbecue grill. Both of us had left over fries. We'll be back. read more

Don't go unless you have a LOT of time to waste. We ordered two milkshakes, and only two milkshakes. It took over an hour and then they got the order wrong. Definitely will never go back. read more

I was not impressed with CookOut. I asked if their onion rings were fresh batter dipped. The response was yes! My burger was thrown together, the burger halfway off the bun, 2 small pieces of lettuce Tons of onions, it was a mess. Onion rings not made fresh..deep fried out of the freezer. Cappuccino shake...don't waste your money. Go to Arby's & eat. The have great Jamocha shakes! I will not eat at CookOut again. read more

Sometimes they get it right, Most of the time they dont. MAKE SURE THEY REPEAT YOUR ORDER IN DRIVE THRU. They don't pay attention for shit, they just want you out the way. read more

O.M.G. ...For FIVE BUCKS my wife and I SHARED a double burger...a corn dog...AND a chicken wrap. We added a 1.99 side of onion rings. VERY tasty burger. Nice and spicy chicken wrap. The "tray" even includes a large tea. And how can you go wrong with a corn dog. This has to be the BEST $4.99 meal in town !!! read more

I'm not one who gives bad reviews unless needed...my daughter ate at this establishment yesterday. she has been up since 3 am with food poisoning . Please be aware of this so you can properly advise your employees on the importance of properly handling and cooking for the public... this can not happen again nor should you want it to happen again..I had to give you a rating so that's a negative 1 star. read more

So- my mom, dad, my son and I went by cookout to get milkshakes and teas. Got home (2 miles away- NOT enough time to melt) and our milkshakes were complete liquid. So, I called cookout 3 times and they didn't pick up. Then, my mom realized she didn't get her card back. They finally answered for her and told her they didn't have her card... Must've been her fault, right? Wrong. Three of us checked the car, our wallets, EVERYTHING. We KNEW we didn't get our credit card back- they said we did. So I went to cookout myself to see if maybe it was dropped out the drive thru window. I told the cashier what I was doing to which she replied "we already took care of that so you can just leave." The manager happened to walk up when she said that and I said, "really? You're going to talk to me like that?" To which she said, "I don't have your damn card, you need to quit bothering me about that shit." What did the manager say? Nothing. She let her speak to me that way. I KNOW we didn't get our card back, and she cursed at me for looking for it- giving her the benefit of the doubt. I will NEVER go back there, except to let the GM and corporate know what happened. I realize things get misplaced but that is NOT what happened here. The people that work there are the absolutely WORST PEOPLE I've ever met. Don't go there. The food is terrible, the service is even worse, and they steal!! If I could give no stars, I would. read more

Phenomenal!!!! Stopped here after a long drive into town and we were so sick of the common fast food restaurants so we wanted something different. This place is definitely different. The atmosphere, menu display, prices and taste! When you can get a Five Guys quality burger, with fries and a chicken quesadilla, which rivals Taco Bell's, and a "Huge" Iced tea all for $4.99... it's a quality meal! Thank you!!! read more

SUCKED! Service was fine but the food sucked! Got a side of onion rings, 4 tiny onion rings! Got a double bacon cheeseburger w/ lettuce, onion and tomato. What I got was no lettuce, no tomato and no onion. Don't waste your time!!! Checkers, which is next door is much better. Better service and better food!!! At least you won't leave there hungry. read more

I have ordered food from the drive thru more times than I can count. The food is always delicious but out of the 100 times I have gone through the drive through I think twice I have gotten my order right. Tip, do not change how they make their burgers or ask for tomatoes etc. You probably won't get them and you have to pay extra for it. read more

Usually, I love Cookout. Where else can you get a bbq plate, with three sides for less than five dollars? Unfortunately, after eating about half of my burger, slaw and hush puppies, I got horrible cramps and diarrhea. This was the only thing I ate that day. I promptly threw out the food and will never eat from there again. Cheap food is good but I value my health more. read more