Ordered through Uber eats. At least five items were left out. Called to talk to the manager and she sounded very condescending. And almost jovial. Food was mediocre. Will not order again read more

This review is long overdue. Since we tried the Cotton Patch Cafe a couple months ago we can't seem to stay away! I guess what kept us from eating here sooner was just not understanding what sort of food we could expect there. The outside of the restaurant made me think it would be a soup and sandwich place like Panera and although those options do appear on the menu, they have so much more. Some of our favorite things to order are the chicken and dumpling soup, the chicken tenders and the Cajun seafood duo. The prices are very reasonable for what you get (especially if you use the $5 off two entrees coupon from your mail) and although there have been a couple of exceptions, the service is friendly and thorough. read more

This used to be our go to restaurant. We ate there almost every week. They've gone down hill and we won't be back. They used to serve thick steaks and ask you to check to make sure it was cooked how you wanted it. Now they are super thin. They got rid of their pot roast dish. We went for their new special dish and they were out by 6p on Sunday. The carpets are always filthy with food from previous guests. The waiters basically ignore you after taking your order. Really sad and disappointing read more

I should have taken a before picture because the fried chicken tenders came out as dark brown as you can get without being black. It tasted like burnt season salt and what little chicken was left in the tender was so dry it wasn't worth it. I should have asked for them to make another batch but I was trying to be nice and the waiter didn't seem to think it was a problem when she saw it... I'm certainly not getting this meal here again. read more

Cotton Patch Cafe - the fried chicken tenders came out as dark brown as you can get without being black - American Near Me - Round Rock, Texas

It was their first day back for dining-in first place I could think of was cotton patch, once again they out did themselves, are waitress was so amazing are drinks got filled right away, Appetizer arrived before are meal, so glad we decided this to be are first dine-in after three long months . read more

Made a curbside pickup order online for 12pm today (8/15/20). It is now 2pm and I'm home. That was the only thing I went out for. I waited in the curbside line from 11:50 until 2pm. I don't live far and this was convenient. Every time I was asked my name, I gave it. I asked why it was taking so long. The only thing I was told is "I'm sorry." As I watched people getting their order and walking away after a 15 minute wait I tried asking questions but was met with "I don't know what's going on." I'm home now and without food. That is 2 hours of my Saturday and nothing to show for it but frustration. I can't even call them because the line is busy and has been since I first started trying to call at 1pm. WORST. SERVICE. EVER. This isn't even the first time its happened. I've had waits over an hour the last two times I went. I'm done with this place. read more

I went here with my wife and the atmosphere is very cozy and warm. Love the big booths they have. I had the chicken fried chicken and it may have been the best one I've ever had! Our server Breana was awesome and took care of us. Finished with the Dr Pepper cake and it was amazing! I would recommend everyone to go there. Even the manager Brittany came to check on us to make sure we were enjoying everything. read more

We loved the service and the food was really good. Particularly the brisket queso. it was everything I hoped for in a good southern restaurant. read more

Wow.... First time visiting and we could only laugh the service was sooooo bad. The first clue we should have run was when we walked in we stood at the hostess stand almost 10 minutes and noticed all the staff was in the back talking. After two of their staff debated where to seat us (in front of us) we were sat and they took our appetizer order & food. 20 minutes later another waitress came buy and apologized that somehow the first group didn't take our order down right. She took our order down again & brought us some drinks. Another 15 minutes passed and we asked about our appetizer... Which took a little while longer. Finished the appetizer and still no food at 45 minutes sitting there. They never came by to check on us or refill our water. Finally a really sweet waitress came by and noticed we looked like we were ready to go, so she asked what was wrong. We told her we gave up on our food and were ready to leave... It had been over an hour at this point. Our original waiter was nowhere in sight. They finally found our food and apologized and blamed it on the kitchen. (The place was empty..there were only 2 other tables with people)... They also claimed the waiter was new and the person training him was also new. Food was mediocre. The sweet waitress comped our meal and apologized for what happened.. I get having new employees, but it was horrible... They seemed absolutely clueless... All of them except the one sweet waitress. read more

On Sunday our church had this restaurant to cater our Christmas dinner. The first problem is the food was not ready at promised time. Secondly, they brought the food out in plastic containers instead of foil pans after it was told to the manager it would be served immediately at the church. The food was really cold, and the ham was not all the way done. Catered food that is going to be served immediately should not be packed in plastic containers cold! We had to hurry and find containers to put the food in to warm up as well as containers to serve it in. I suggest you all start serving your catered food in foil pans to keep the food hot for customers that will be serving it immediately. This was the worst catering experience I have ever come in contact with. read more

This place is brand new; it's a converted blockbuster that just opened Mid-Dec 2011. The ambiance inside is nice, and the decor is good. It certainly feels more spacious than the old blockbuster. That said the service is terrible. The wait staff is comprised of about 20 high school aged kids who don't appear to have any prior server experience. As a result our expirence was fairly bad, but this is likely to change once the staff gets some time to learn the ropes. The food was mediocre, nothing to write home about. It's about like a Chilies or Applebees, with a few more southern comfort type foods. I had the fish and chips, and the wife had steak and shrimp. I will say our server was a bit awkward. Maybe you can chalk it up to TABC training, but our server cut me off after three beers. He said "you don't look intoxicated but I can't serve you anymore". I'm a "seasoned professional" so I was a bit shocked when that happened. Of course we didn't make a scene about it, just paid and left. That said, it made the dinner very awkward, and was embarrassing to happen in public like that. I'll go back in 2-3 months to see if things change, but the service is what brought the experience down. read more

I'm not sure why we go to this place. Sometimes we just wind up in that area and find ourselves sitting in Cotton Patch. The food is consistently decent. The prices are just a tad higher than what I'd LIKE to pay for this environment and food, but is that realistic? The tortilla soup was good for a chain, not traditional, but flavorful. Cheese fries were as to be expected. Came out hot and crispy. How many bad things can you really say about cheese and bacon covered French fries? I mean, if you're into that sort of thing. I can definitely eat........ and I feel it is a mistake to get the full order. Pictured is the half order which was mooorrree than enough for P & me. Chicken tenders were tasty. Mashed potatoes and broc/cheese/rice look like they taste. I don't remember which tacos P got, which is really, really unhelpful, but here they are pictured and he said they were good. All in all, decent experience when you want to shop at that HEB plus but don't want to go in starving. Be careful or you'll get the waiter that LITERALLY eats fries from off your plate. Seriously. He's friendly though, don't be scared. read more

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Curbside should be delivered to vehicles not everyone in a line waiting to have their name taken right next to the store. Waited 20 min was given the wrong order called and told them I got the wrong order get told oh sorry we can remake it so it's not cold. Tell them I don't want to wait then they tell me they can't find my order. Ask for a refund and get told a manager will call me. Good luck getting my business back. read more

Arrived and was seated to a booth with VERY WET seats. Asked to have the seat wiped down - done with a damp cloth. Asked her to get a dry towel. She did and we were able to sit. Ordered drinks and "fried mushrooms" We waited ... and waited. Almost 20 minutes later the mushrooms came. The negative was our food came before we were done with the appetizers. DRINKS from the bar was also a 20 minute wait. WE asked for water when we ordered our drinks ... finally came after our meal was served. Had to ask for bread couple times. Salads came with meal when we had asked for them before the main meal. Waitress was polite, and followed up on the food order. I think the confusion was in the kitchen. The food was good - but for a Thursday night (6:30 PM) we felt the service "bad". Because this is right down the street from where we live it is either Cotton Patch or Chili's. I sadly say this night we chose the wrong restaurant. WE NEVER have had such awful service in this Cotton Patch. WE did leave the waitress a nice tip BUT in reality felt the tip was not deserving due to the service, etc. *** ASKED FOR A MANAGER. She never came by. Rude to say the least not to take care of the customers. She looked our way, but never came by. read more

Five star reviews are relative. When I say "As good as it gets," I'm usually comparing apples with apples. Thus, a 5 star burger joint isn't the same thing as a 5 star prime steakhouse. Thus, having issued the disclaimer, Cotton Patch Cafe is as good as it gets for home-cooking/Texas country food. Yep, it's a chain, albeit from small town Texas. However, they know how to feed native Texans. Large chicken fried steaks with plenty of gravy (and special kudos to our server Zach, who offered more gravy without even asking), plentiful fried sides, and virtually never-ending iced tea. The chicken fried steak was excellent as were my sides (mac and cheese along with fries). The iced tea was served cold and kept filled. I'd also recommend the queso and salsa. They tasted much more like homemade appetizers than generic Tex-Mex from a can. Combine the good food with the excellent service and you have a winning combination of Texas food and hospitality that I will be coming back for! read more

Dined here last night for the first time. After reading the mixed reviews my expectations were not high. I was pleasantly surprised by the cozy layout as the bar area was separate from the dining room. Our waitress Lanessa was awesome and remembered all our requests while injecting humor throughout our interactions. All our meals came out of the kitchen hot and how we wanted. Two of us ordered the chicken fried chicken which consisted of a large breast of all white, juicy chicken with just enough batter. On top of that I got two sides which makes for a tremendous value considering the amount and quality of food. read more

Sorry to see such mixed reviews on this place -- our visit was fantastic. We just moved to the neighborhood and are so happy to have found this place -- we'll be back for more! Our server, Shauna, was terrific -- friendly, cheery, attentive enough without hovering. First... the bread. OMG!!! Light and fluffy on the inside, just a hint of crispy/flaky on the outside. Perfection. Then we had fried mushrooms -- absolutely the best I've ever had. They were piping hot, and the batter they're fried in made them just right -- not too heavy, not greasy at all. Perfection. My wife and my son both had chicken fried steak. We love the fact that they have a reduced portion available. The CFS was excellent -- tender, flavorful, perfectly breaded. The mashed potatoes and gravy were also terrific. My mother had the strawberry pecan salad with chicken and loved it. It seemed like they toasted the pecans or something to bring out their flavor. The chicken was well-seasoned and tender, and the greens were very fresh and crisp. I had the Grilled Cajun Duo -- blackened catfish and grilled shrimp. Fantastic. Amazing. Perfection. Spicy, but not ridiculously so. Cooked just right. And the vegetables with it were just right. And then dessert...Praline Pecan Bread Pudding -- OMG!!! This was like the best sticky bun you ever had, but even softer and gooier. Incredible. And my son loved th fresh banana pudding. The manager came by our table at the end of dinner to ask how everything was, and we visited with him for a few minutes about the history of the restaurant and more -- very friendly. Our visit basically felt like all my best memories of Bennigan's, Black Eyed Pea, Applebee's and TGI Friday's all rolled up into one. I expect we'll be regular customers. If you've had a bad experience, I encourage you to try it again. I'd also suggest talking to the manager. He seemed very eager to hear feedback, both positive and constructive. read more

I had the Chicken Fried Steak with mashed potatoes and corn, while my wife had Cadillac Green Chile Queso. The chicken fried steak was greasy. The breading was definitely not crispy. Potatoes and corn were okay. The gravy was watery and definitely no flavor. The chips with served with the queso were so salty, my wife tried to knock off the excess. The salsa was watery. The queso was okay but the meat placed on top looked like it was just dumped on. We will not be returning to this location at least. read more

Was seated immediately, waitress was at my table in about 3 minutes. I ordered the fish tacos and they were brought out in exactly 10 minutes. Ambience is fine. Nicely designed. However temp was a little too low for my tastes. Chilly! Food. Fish tacos, a smidge of heat to em. Very tasty! I'm happy with my order. read more

Our first visit was Awesome and the food was nice and Hot !! Never come on a holiday weekend! The food was ok ! Our mashed potatoes and Mac and cheese were cold ! They replaced it without any issues! Our Server was Awesome! We will come back again but just not on a Holiday! read more

Cotton Patch Cafe - Chicken fried Steak dinner - American Near Me - Round Rock, Texas

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restrooms are disgusting!!! the food is okay but when i went to the restroom i wanted to vomit from the stench and filth... the odor was by far one of the worst i've ever smelled even when i was in mexico! i lost my appetite knowing that the cooks, waitresses and waiters have to use these!!! omg! i will be filing some complaints with the health inspectors this is totally unacceptable especially in frisco! after a trip to the restroom the food don't even really matter anymore! by the way the food on a scale from 1 to 10 is 2... nothing special don't waste your money and by all means make sure you go to the restroom elsewhere before you go here!!! i hope the business owner reads this and decide to spend a little money on ajax pine sol and disinfectant!!!!!!! the men's urinal head calcified urine... totally gross!!! read more

Tonight, my husband, daughter, and I went to Cotton Patch. It wasn't our first time, but just a whimsical thing. We wanted a quick and easy family dinner at a place that was kid friendly. The restaurant had a fair amount of people in it, but for once, there wasn't a wait, which was a huge plus since my daughter is about to turn 2 and not exactly the most patient person alive. Our waiter's name was Gary and I liked him instantly - he was energetic, friendly, attentive to all 3 of us, and made good suggestions. Since I am on a soft food diet due to a recent surgery, I couldn't really have anything on the menu - including the soup. We asked Gary if we could have one of the soups blended, we doubted it, but it doesn't hurt to ask. Lo and Behold, we could. In fact, he brought us a sample of how the soup in question comes regularly so I could see if it would work, if not, he would blend it. It didn't work due to the bacon bits that needed to be chewed and the potato chunks, so he blended it for me. Additionally, I had the garlic mashed potatoes. The soup was so good, but the mashed potatoes were meh...I couldn't taste the garlic at all and they were kind of dry. Not the end of the world, I loved the soup and that made up for it. My daughter had her first hamburger, which she loved, and fries. My husband had the Cobb Salad, which he devoured and said was "too legit to quit". Even with my husband's beer, my daughters entree, 2 sides, and juice (which Gary poured into a cup for her since she couldn't drink it out of a straw from the juice box); and my soup (which Gary blended perfectly himself), the mashed potatoes, and my strawberry lemonade, I paid $33 before tip. All in all Cotton Patch is a pretty inexpensive, easy, and yummy place to dine - perfect for family dinners when you don't feel like cooking and want to get out of the house. Every time I have been here, the waiters have been really kind, but Gary blows them all out of the water. read more

This is one of our favorite places to eat when we are in this part of town. On the last visit I had chicken fried chicken that was fried brown and crispy on the outside and moist on the inside. It was perfection! The other dishes I have tried were the steak, salmon,grilled chicken and chicken fried steak,that were all great also.. (Thank God my cholstrl. is ok ! :) ) The sides are always great too,and I love their squash casserole and mashed potatoes. The cobblers are pretty good too,if you have room for dessert. The service is always Tx friendly and attentive. read more

Had lunch here & it was pretty good! I was pleasantly surprised at the menu choices. There was something to choose for every pallet! I ordered to honey glazed fried chicken with green beans & broccoli rice casserole!! Delish!!! The entree was fresh & perfectly proportioned. Especially after having a yeast roll & cornbread as appetizers. The server was extremely pleasant and punctual with drink refills. If in the mood for...a really good home cooked style meal...I highly recommend Cotton Patch. read more

Great food at a descent price. I showed up as part of a group of four and we were seated immediately. There were plenty of menu items and ordering was easy. I had never heard of this establishment before, they don't have one near where I live but the drive was familiar with it, stopping here was a good call. read more

On line pick up service is abominable. I think you can drive there, wait to be seated, order, eat and leave quicker than you can pick up an order that you ordered on line an hour earlier. They seem to have the staff, but only one person bagging the orders with no concern that people, many people, are waiting to pick up. If there were negative stars, I would give them a -3 stars. read more

The chicken friend steak, chicken friend chicken, and chicken friend pork chop are all very delicious. The sides and other entrées, however, have been hit or miss. The banana pudding is good too, but make sure they giving you a teaspoon instead of a soup spoon because the soup spoon can't make it to the bottom of the glass they serve it in. read more

Lunch on a Friday: I was seated immediately and went off-diet (this makes for a bad Saturday) to try the chicken fried steak. Service was quick, the food was fresh and delicious and the waiter (John) did a fantastic job. I think I will go here on almost every off-diet day. Try this: order the onion strings and put them on the steak and smother with extra gravy. HELL yes! I give four stars only because I am not fond of garlic mashed potatoes. If you like them they are probably quite good, but I wanted a regular mash and that was not an option. Absolutely nothing wrong with the food, service or décor, I simply would not rate this my 5 Star place due to the inability to get regular mashed potatoes. read more

This food here is the perfect example of comfort food! My amazing waitress Rachel Manning was helpful in explaining all the menu items. She was attentive to our table and never let our drinks run dry. This place offers a variety of foods that accommodates all palates. read more

Very in happy. Rude. And after hearing I was gonna yelp my experience. A huge difference in attitude. read more

Cotton Patch Cafe - Ugh - American Near Me - Round Rock, Texas

After 45 minutes of waiting for the food to be served, everything was COLD, 15 more minutes to bring the receipt and with an automatic charge of 5% for COVID, so they do not want to return or recommend it, at no time did they apologize for the waiting . the restaurant was less than 10% full. read more

Our waitress name is Jamie and she was so sweet and was very attentive with us. We were kind of in a hurry and she got us in and out! I had the Strawberry and pecan salad and it was surprisingly really good. My mom, dad, brother all enjoyed their food as well. One of our favorite places to go in Round Rock. read more

Cotton Patch Cafe - American Near Me - Round Rock, Texas

This is the place I have come to depend on for good food at a reasonable price. I have noticed that the servers are unique in that they seem to sense the mood of the customer and seem to understand when I just want my meal without to many interuptions. Very professional and the management is on the scene quickly should there be any problem. Curtious and very professional. 5 stars for both,the food and the service. Temple Texas Cotton Patch Cafe read more

This place is great... Down home cooking and always fast with a load built. Head down anytime they give great service read more

Cotton Patch Cafe - Mmmmm! - American Near Me - Round Rock, Texas

Sunday at 4:45 and we just stood at the hostess stand for 7 minutes and never once was acknowledged so we walked out. They only had about 5 tables seated. Manager was on the phone the whole time. If you're going to operate a restaurant then you need to staff it appropriately. And they wonder why they are struggling for business. read more

The place is near the grocery store we use frequently and every time we go we see a nice amount of people waiting outside to be seated. I've read the reviews and said hey why not give it a shot. As you step in you're greeted by friendly people and when its not crowded you're seated immediately. Within minutes of sitting our server took our drink order and let us know what the specials were for the day. Since I've become such a foodie, I am always looking for something unusual that I've never had. This place is for someone that enjoys home cooked meals that are known as comfort food. They have a nice selection to select from. I haven't had Chicken Fried Steak with mash in a long time so why not try it. The order was out within minutes and I must say the food tasted really good and the batter was thick that it was over powering the meal. The mash is home made and not from the box yay! When I'm in the mood for comfort food, I'd come again. read more

The family has been to the Cotton Patch in Georgetown a couple of times and it was nothing to write home about so I wasn't in a hurry to visit this location, but I didn't avoid it either. Finally our time came when it was opportune to take that family for dinner. It was a Sunday evening and there was plenty of space for us, no waiting. Our waitress (I wish I could remember her name) was working her second shift but she was in good spirits, maybe she was just deliriously tired. At any rate, she did a great job the whole evening and we enjoyed her company. It is always a huge bonus when the waitperson treats our 8 year old like she is also a person with opinions about her dinner rather than looking at us to order for the kid. My order was blackened tilapia on rice pilaf. There were lots of options too. For example, I could have "skinny" veggies on the side or regular seasonal veggies. The difference being the amount of butter and herbs used in preparation. I truly appreciated not only having these options but that our waitress let us know about them. The meal was hot and delicious when it arrived. When two of the people at our table seemed less than happy about their meals, the waitress kept checking to see if they wanted something else. Not only did we have a good experience in the restaurant but we were also please with the menu, menu options, and the menu information available online. I look forward to returning to this location. read more

Trailblazer hamburger steak was very well done. Not mes well. Order extra gravy bc u get maybe a tsp for dried out meat and one for mgarlic mashed potatoes (not very good, either). Broccoli and rice casserole is good. They have good sweet tea. read more

The food is good but the staff isn't. We had our card stolen from us by OUR WAITRESS!!! She was taking a while to bring us back our checck after dinner but they were busy so we didnt think much of it because they were busy. The next morning we receive a call from our bank stating there was suspicious activity. Turns out, she stile our card from us. She charged our card for a hotel and multiple other items that night!!! What kind of staff is that ? read more

Best chicken fried steak in texas, Great service and the food came out quickly and hot. I always have a good experience when I come to this location. read more