Unfortunately even though I called, I had to wait 1/2 hour for a pedicure. There were only 2 people working. Never a smile, or letting me know they would be right there. However, the 9 year girl did fill the bath, put in the bubbles and chatted with me. The woman who did do my pedicure did not acknowledge me, possibly did not know English. She cut my toe, put some "stuff" on it while it was bleeding and finished the nails. You can see right through the nail polish, it does not cover the nails. I just wanted out of there. Even though, I left a tip because I felt sorry for the woman but I am going to have to get another pedicure. So disappointed. It was a very strange experience. read more

This is my go-to nail salon. I recommend making an appointment the day of; I almost never have a problem with getting an appointment at the time I ask for. Fair prices and good color selection. read more

(NOTE: This review is only for the pedicures, not other services.) Overall, the experience was excellent. The staff here really knows what they are doing when it comes to giving a great pedicure. I would definitely suggestion splurging for the deluxe- the basic and classic are wonderful, however the deluxe also comes with a great hot stone aspect and a longer massage for the legs. I feel that they could make the earlier parts of the deluxe pedicure feel a bit more special, as when the man put in the "scented sea salt" it kind of just felt dumped in, and the other two individuals who I was with had better water jets in their foot baths. The soda was also just a bit too watered down. The complaints above though are minor to the actual problem I had with the salon, and that is that I felt that more of the staff could have acted a bit more professional. One employee sat in a chair playing on her phone while waiting for customers, and it just kind of seemed that she did not care. Besides that small hiccup of professionalism, the overall environment of Cozy is well worth the money (especially in a suburb where pedis do not run cheap!) The staff does really seem to care about the customers, and the pedicure was well worth the money for the experience! I will definitely be coming back. read more

Right when this place opened, I thought it was great! Now, I'm extremely disappointed. For example, I went in last week for a shellac mani and spa pedi (probably my 5th time being here), and the next day my toenail polish had chipped (really??). I hoped it was just a fluke, but the rest of the tips started chipping too! There goes $30... I went in yesterday to get the shellac removed (a solid 12 days of heavy wear and tear) and the main gentleman/owner asked what I needed. I told him I needed the shellac removed (usually a 5 minute ordeal) and he said "...sorry we're too busy". No "come back in an hour?" or "I'm sorry, can we make it tomorrow?", just "we're too busy" ... did I mention they had 6 employees walking around with one gal getting a pedicure? Seriously? Evidently if you're not there to spend $50+, why bother....don't go here!!!!!!!!! read more

Quality of service has declined over the last year or so. I had been a long time client since they opened. The pedicures are great but the nails always ends in disappointment. I came in today to get a fill. The website said 20.00 for a fill but ended up paying 32.00 because of a shellac, which is just gel polish. She also cut nearly all the nails off on the left and the right hand has long nails. She said she was sorry for the mistake but couldnt fix it. Maybe if she had been talking on the phone while doing my nails, she would not have cut them off. So, I came in for a fill and walked with pretty much no nails. On top of that, she was unable to file the shape and handed me the nail file so I could shape my own nails. I am really upset that my nails are ruined and no offer to do anything or to waive the cost of the fill. I will come for a pedicure but not for my nails. read more

Used to be a good deal...included paraffin wax and lotion massage with sugar scrub. Now $2 more no massage, no paraffin and not a great paint job on my toes... looked smudgy. I have never had a pedicure that did not include lotion seems odd. read more

This salon is new to the neighborhood, I took my mom in to have a pedicure and everyone was very nice, and I would say it was probably the best pedicure I have had. I am going back today for a facial and a fill... read more

took my 14 yr old to cozy nails to have her nails done, this was her first time she tried to get them done this morning and got told to busy come back later so we made an apt for4 we arrived at 3:50 she was not seen until 4:40 another lady came in also with a 4 pm apt she got seated given hot tea meanwhile my daughter was ignored not even offered a comp drink is this because shes a teen , she was not happy she may go back, she may not. i hope they read this because they need to do a lot of butt kissing with her shes a teen for gods sake word of mouth from teens is a big deal screw with them , wow that would be very bad. THE SIGN ON THE DOOR STATING WALK INS WELCOME SHOULD BE REMOVED, BECAUSE THERE NOT. my advise is make an apt if you want any kind of service my daughter gave 1star because she kinda like the girl who finale did her nails. read more

I went in to have my nails done, but before I could set an appointment I needed to use the restroom very fast. So I ask to use their restroom. I received a rude look and attitude and said someone is using it. I decided to just wait cause I was curious now. I headed toward the back where the restroom was and I had ugly looks from the employees. I was surprised, little did they know that I was there to give them business lol. Well the only nice person was the customers. Wow! I will never go there again and I will let my friends know that you have to be wearing money look like dress to get their attention. Too bad, so sad for them cause there are LOTS of nail places. BAD BAD BAD customer service read more

I was not too happy with my experience today! First of all I checked prices of local nail parlors and the website offered a pedicure for $25 that included a paraffin wax treatment. The price was now $27, I was offered no drink listed on the website, and did NOT include the paraffin wax. Please update your website so others will not come in and be disappointed as I was!!! I will not return!!!! read more

Pros: My nails look wonderful. Cons: A real lack of professionalism. Rude staff Severely understaffed (there was 3 people "working" there.) Overcharged Inflexible The two women working there are too busy socializing to take customers that walk through the door? They enjoy Losing money??? I went there to have my first ever set of acrylics done with my little sister. On the door is states, "Walk in welcome." But we made an appointment just for convince. When we first walked in the man at the front just stared. I quickly said I had an appointment and he replied with a flat "Chose your color." My sister and chose our colors and went back to the front. I told my sister she could go before me. And the man looked shocked, he said "no no I can't do two of you." My sister and I looked At each other, looked around the empty salon and quickly back at him. I replied. "You can't do our nails? One person At a time?" Obviously irritated the man said., "yeah yeah sure." He took 45 minutes to apply the nails. He made sure to take his slow time so hopefully I wouldn't want mine done anymore, boy was he wrong. My sister waited there patiently, smiled and killed this guy with kindness. He refused to give my sister the student discount because her nails were too long WTF!?? After 2 hours we were finally out of the place. A horrible experience and I would recommend no one go to this place. read more

Cozy Nails just opened on the corner of Hall Blvd and Durham Rd in Tigard. The salon is clean and the build-out is well done. There were 4 of us that went on their opening day, 2 ladies and 2 men. My friend and I like to get pedicures and have them often. (Guys you don't know what you're missing!) We both thought it was the best pedicure we've ever gotten. The other two got manicures. Hanna did my wife's manicure. She got a shellac manicure that lasts more than two weeks. Hanna was meticulous and gave my wife a shoulder message. She felt very pampered. They are running a really good coupon for their Grand Opening, see www.CozyNails.net. We are four very happy customers! read more

This is a, must go back place! I've been to several nail salons from Wilosnville to Tigard, and this is by far the best yet. My daughter and I decided to try a new place, she found Cozy Nails online and after reading the reviews, we were there yesterday, Sunday, when they opened. We were taken right away, but before long they were busy busy. The interior of the place is bright and super clean. The staff was friendly and I must say, one of the best pedicures I've ever had. I loved the products they used, and chose the lavander sea salt for my tub. The "spa menu" gives you several choices and you pick the scents you want them to use. A beverage menu has several choices as well which are complimentary. I took a card so I can make an appointment for next time, also, the center has a specialty coffee store I will try next time too, can't wait to go back. read more

A thousand stars. I was waaaay out of my neighborhood, trekking out of the city into the burbs to hit up Bridgeport Village, when I decided to Yelp search nearby nail places that wouldn't break the bank. After reading reviews here, I called to make an appointment for about 45mins later and then after shopping I popped up the road (5 mins) to Cozy Nails and I'm so glad I did. Most places try to hit you with a "Deluxe" upgrade to your pedis which really just means they're doing the bare minimum for more money. Here, the deluxe is still only $35 and it is DELUXE. I must have been in that chair getting scrubbed and polished and massaged and soothed and oiled and paraffined for over an hour. Helen did my pedicure and my polish after my nail fill and was awesome---- three coats of polish no questions asked, made sure it looked spotless. Connie did my fill and reshaped my acrylics after showing her a picture of the shape I wanted that nobody seems to know how to do here. She totally got it right away and made them look KILLER. I have never been so happy with a mani pedi-- and these are a way of life for me!-- So although I live in North Portland, I will be traveling to Tigard to this bizarrely located little shop between a Plaid Pantry and a pizza joint from now on. Clean. New. GREAT massage chairs. Accept cards. Great color selection. Best price for seriously high end service anywhere. Highly recommended. read more

Great friendly service. The staff is fun to talk with. The gentleman who did my pedicure was outstanding. Thorough massage and I love the wax treatment. My daughter and mom had their brows done. Perfectly done. The shop is so beautiful. They do a very good job of cleaning each station. Couldn't ask for anything more read more

I experienced a very pleasant time at cozy nails! Ne was very kind and payed very close detail to doing my nails! Each time I come I walk away satisfied and will definitely return! read more

I love this place and I have been going here for awhile now but yesterday I went for an 11:30 appointment that I had made over a week in advance and that I was on time for I had to wait +30 minutes until I actually got seated and my nails done it was absolutely ridiculous I understand a five minute wait BUT REALLY OVER THIRTY is terrible if I had known I would be waiting as long as I did for a fill I would've gone to a different place!! read more

I went in with a friend for pedicures and wanted my nails painted. I have long natural nails. I paid for the deluxe pedi, same as my friend. The lady painted my finger nails first, filing them, etc. somehow we finished at the same time. I was screwed out of about 10 minutes of my massage. Not a big deal, but I paid for it. What really bothered me the most is the girl kept telling me i should cut my nails. I told her I didn't want to cut my finger nails, just wanted them painted. She kept saying I should cut them, at least 4 more times, saying they'd look better. Thanks for insulting me. I like my nails and feel that telling her once was enough. No offense, but I don't need fashion tips from a fat mis matched woman. I won't be going back. read more

I was an avid supporter of Cozy Nails for about three months. Unfortunately as I branched out I realized it was strictly out of inexperience. The people there are very sweet, but they really rush the process and even if you have an appointment you will end up waiting forever. The quality of my nails was never super great, but they did a decent job. There were usually smudges, or missed parts of nails. My paint chipped the same day, and I broke a two nails at least every week. I requested a new set numerous times and they always refused- saying I was fine. The worst was when they did my nails for my bachelorette party, it broke hours before my party I went in to have them fix it and they refused although they were not busy at all. I told them id be willing to wait as long as I needed and they said no. I haven't been back since. I've started going to another place and have been SO HAPPY! My nails last three weeks and they never rush me through. read more