We had a great meal a few weeks ago. Ordered the same thing tonight and rather than chicken in a sauce I received chicken and vegetables in a soggy broth. Our waitress showed up after the salad and we said it was good. She didn't show up again until after the dinner. When I told her that the dish was soggy she proceeded to tell me that I had told her it was good so how would she know to correct it. All she needed to say was, I am sorry you didn't enjoy your meal. Wow, never written on a bill before to say, please don't argue with the customer. But it happened tonight. Inconsistent food, awful service. read more

This restaurant came highly rated. My family and I were in town for a family vacation for the 4th of July, and were really looking forward to the seafood. While the ambiance was cool, and not typical of a small town in Door County, the service was probably the worst we've all experienced ever... dining out. Our waitress not only confused our order, but when she put the rest of the order in, it then took 1.5 hours with little to no communication on her part to receive our food. The experience was disappointing and could have been handled in a more professional manner not just on the waitress part, but also on the managers part. Never have we ever had to wait that amount of time and got ignored in the process at a restaurant , when the restaurant wasn't completely packed. I definitely wouldn't recommend going to this restaurant or supporting their poor customer service. read more

Cool restaurant, Sushi is on the menu. I had fish and chips, my wife had Sliders. Excellent food. Would like to come back for sushi.

Five stars because this was a surprisingly nice find on our winter trip to Sturgeon Bay. I'm sure they'll be slammed in summer. The sushi rolls were solid, the atmosphere was great and the staff was super nice. Will will absolutely be back. read more

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Dinner here on a weekday. Service: Seated quickly in a half-filled dining room. Our waiter, Ben, was attentive, prompt, and thorough. Eats: we each had a bowl of Crab Bisque/French Onion soup. We are both well-traveled and make it routine to have soup in our travels; this was truly one of the more innovative & simply delicious bowls of soup we've EVER had. We shared the sushi combination plate special. It include 16 pieces of four different types of sushi. This, too, was a pleasure in its presentation & flavor. Atmosphere: the crates everywhere is a unique appeal! Cost to qty/quality ratio: I've had better, had worse. read more

Yeah! You should eat here soon. Saki drinks are a great idea and the sushi is approachable for those of us who are not hard core sashimi lovers. Super atmosphere and comfortable seating. read more

My wife called for takeout. They told us one hour. We waited. I went to pick up the order and they hadn't even started on it. I was told 10 minutes, and 15 mins later I was told 15 more mins. I politely asked for a refund. Interestingly, I felt like they could give two fucks if I walked out of there. We loved their sushi but we won't ever go back. I think if my redhead would have went in she would have gotten better service. read more

Food was good but we waited 45 minutes for our appetizer and it was 90 minutes (reservation was for 7:30p) before we received our dinner. Our server did nothing more than drop the food at the table and we didn't see her again until we had finished. I am sure the kitchen staff had a part in the long wait but the waitress did not even attempt to apologize for the long wait. read more

Updated review-Went back this summer and felt like this place has found its groove a little better. Food was wonderful, service was good so I'm going from three stars to four! Nice addition to the Sturgeon Bay dining scene. I'm not sure how sushi fits with the rest of the menu but whatever. Pros-Fresh food, nice service, attractive, playful decor. Nice cozy date night spot or nice dinner with friends. Cons- 1. Some sushi combos seem very forced or too cute. I ordered a sushi roll and the rice was mush. 2. Would prefer a fun cocktail menu of regular (not just sake-based) cocktails. 3. Price. Really high! read more

LOVE this place. It truly stands out among the myriad of mediocre supper clubs that you find in Door County. Great wine selection, and the food is amazing. Everything that I have tried has hit the mark. I highly recommend!!!! read more

I don't know how we missed this place the last few years, but it has to be in the top five restaurants in Door County.(maybe the top three) We're not sushi fans, but everything we tried, from the appetizers to the salad to the halibut special was excellent. Especially when you consider it was a Tuesday night and well after high season. Complements to the chef for paying attention to all the details of the meals, from the broth to the perfect amount of seasoning. read more

Friday early evening we walked in with no reservations. Place was 1/2 full. Got in and sat down. Waited 10 minutes for a waitress and water even though tables seated after us were welcomed right away..put in 3 apps and 2 drink orders. Then sat for 20 minutes with no drinks and 2 apps finally coming out. Another 15 minutes still no 3rd app or drinks. Place at this point was 1/4 filled and manager walking around talking to tables and our waitress bussing other tables. Still no drinks or final app.. at this point we are 40 min in and throw the towel in. Cancel the order we will pay for what we ate. Bartender says "just remember we got you in with no reservations..." and tried to charge for items never received We are all about waiting and chilling but no contact or ignoring a table of 4 is unacceptable. The one positive there was another waiter who was hustling we wish we would've gotten him... upon reading other reviews I see a common factor of poor service This is my first negative review ever of any place. I have been in service and know things happen but if we would have been acknowledged at any point would have helped vs feeling invisible read more

Delicious and fresh sushi! Went on Wednesday and got 4 pieces of 4 kinds of sushi for only $14. My wine was delicious too! Love the atmosphere--I will be back! read more

Food pretty good. Not sure if worth the 1 hr 15 minute wait for sushi. Get the food out quicker please.

The food was really good, but the service was incredibly slow. It took 40 mins for them to bring soup to the table.

I was suspect that a small town could have great sushi. Crate change my opinion. The other dishes we had were also phenomenal; Fish Tacos, Scallops and the Baked Crab French Onion Bisque. read more

Crate - Cute and attentive staff - Sushi Bars Near Me - Sturgeon Bay, Wisconsin

Fantastic! Lovely outdoor seating. The food was amazing! Great service & staff. First time visitors; we will definitely come back! Get the Wisco Sake, by the way. read more

The food was excellent. They have some of the standard sushi rolls you see at every sushi place-- which isn't a bad thing. Their specialty rolls were really good. Very flavorful. Our waitress Noel (?) very energetic, helpful, attentive, and sweet. VERY loud when the place gets busy and hard to hold a conversation without yelling. We'd definitely come back, but during slow times. read more

Crate was one of the most exceptional restaurant experiences we've had in a long time - food, service, and ambience. We each ordered to Alaskan Coho Salmon with the Bread Service. The portions were perfect, and the flavors were captivating. Our server was Noel. She was bubbly, attentive and professional. The restaurant environment itself was perfect for a date too. I can't speak highly enough! Thank you Crate for a fantastic experience on our visit to Sturgeon Bay. read more

This place was great!!! Started with fantastic service and the sake cocktails were to die for! The sushi was super creative and reasonably priced. The playing was amazing and the small plates and enters were delicious. The beet salad was delicious and perfectly portioned and the lobster rangoons were so good! Ambiance was also great. Definitely worth the visit! read more

The service was awesome there were great options of sushi rolls, crab cakes, and wine!!

Great atmosphere in downtown Sturgeon Bay. I am not a big sushi fan but found some I actually like. They also have an amazing pork chop and fried fish (and more). If you are a sushi fan you will love this place. read more

Great service and atmosphere, but if you're a well traveled sushi connoisseur, you will probably be disappointed. The rolls were very small and kinda poorly presented. We did not have anything other than sushi, so I can't comment on the other menu items. Based on the service et al, I would be willing to try Crate again, just skip the sushi. read more

We had our Anniversary Dinner last week at the Crate. Sushi was awesome. Service was great as well. Just wished we lived closer to go more often. read more

When approaching this place. the manager told us it would be a 30 min wait. After waiting 30 mins, we came back to the restaurant. We stood at the door for 10 mins before She approached us rudely to state that we will be standing for another hour. She told us half an hour has not passed yet. At least be honest and state a reasonable time for the wait. We could of gone somewhere else to wait instead of waiting for half an hour here to get turned down. read more

Sushi rolls were amazing, great cocktails! Service was really good, we would definitely go back!

I was nervous to try sushi at a small restaurant in Wisconsin, but it turned out to be delicious! We also had the whitefish and scallops that I would strongly recommend. The food did take a while, but was well worth the wait. read more

Right in the quaint area of Sturgeon Bay just on the N side of the bridge, Crate was a happy surprise. We wanted good fish and not just another ubiquitous fish-n-chips plate. Well, baby, this is the spot! Holy Mackerel, the dinner was outstanding! We started w/a saki old fashion beverage and a perfectly chilled (nice pour) of Evolution Chardonnay and the calamari appetizer. Calamari was tender and cut in non-circles (amen) for a much nicer taste...none of that rubber stuff that plagues so many restaurants trying to do right by this yummy critter. We both opted for the white fish dinner and LOVED the delicate perfection of the preparation. It was FANTASTIC!! Served with roasted asparagus that was succulent and mixed with roasted cherry tomatoes and tender fingerling potatoes. While Crate specializes in sushi and Asian notes, this Wisconsin white fish was just the best! Our waiter was professional, and who doesn't love a totally gorgeous waiter?! This was our best dining experience in our Door County vacay. read more

My husband and I were in town a few weeks ago to celebrate our 10 year wedding anniversary. We had never been to the area before and our hotel recommended this restaurant for our special night. We booked a reservation over a week in advance and were excited for the sushi and steak! The night came and we entered the restaurant...and waited...seriously waited 5 minutes to even be acknowledged by any staff. A very busy waitress advised us the bartender would be with us in just a minute, but it took her forever to even look up and acknowledge us. We almost walked out and went somewhere else. It was awkward and if you've been here, you know there is no hostess stand or hostess. So you're literally standing around in front of people who are enjoying their meal. Anyways, the blonde...rude bartender came and asked us our name, we gave it and didn't even get a "follow me please" it was just her leaving us in the dust and we assumed we should follow. We get to our table and are greeted by a very bright and wonderful waitress. She's attentive and very kind. The food was..good, especially the sushi, but they had no steak...and were out of a lot of stuff on the menu. Honestly after we ordered a bottle of wine we were ready to just drink it and leave. It was disappointing. In review: the food was good, minus them being out of everything (this was a Wednesday night too, so not the weekend), our waitress was phenomenal, but the whole not having a hostess to greet us was off putting and the bartender was too inattentive considering she had to seat people too (bar was NOT busy btw). read more

Sushi has been very trendy for a long time, but there are still places in America where the only reason to open up a place to eat is because of a trend. This is never a good reason to open up any long term business. A person opens up a company because they want to add value to the experience of life. They want to add value to the geographical location. Also, if you think that sushi is a trend then you need to wake up. We are a waterfront community. we deserve better than this place. My first visit was pretty basic. I ordered some maki rolls. I went for the eel because it is my wheelhouse and should be the real test for any sushi joint. It didn't have much flavor but I was not expecting a knockout because of the location and the lack of resources right now in the area. However, I gobbled it up because I was hungry. Oh no Mr. Roboto! Still, it didn't kill me. One of the things that bothered me right off the bat is that they don't have miso soup and I was told that they did not carry green tea by several employees. What is up? miso soup should be on every single menu in a place that has the word sushi in the title of their business. You don't have green tea? That is another massive red flag. Anyone that knows their sushi knows why these two things are important to the stomach and ritual of eating raw fish. I went in a second time and did not get sushi. It was a flaky cheese and mushroom appetizer, but it was so heavy that I had to pass on anything else. Again, I asked for green tea and was told that it was not available. Oh no Mr. Roboto! The second time was weird. The two owners came barreling through the doors and marched around in an extremely snobbish way. They were glaring at the customers and it created a really weird vibe for the front of the house. I left shortly thereafter because of the unwelcoming vibe. The third time is a charm? Not really. I noticed that they had shrimp civeche on the menu and was pumped that this place might redeem itself. This is when it gets really bad. The plate came out and it was not civeche. There was not a hint of acid in the dish and it was obvious that it was not prepared properly or cooked in the traditional way with the process of acidity. Also, there was this weird glob of guacamole underneath it. Excuse me? Civeche can mean many things to many people as a street food, but I have never been served a stew of guacamole in the places that I have frequented in Chicago and the outlying area. It was pretty nasty. It's not over. Someone in the back of the house had poured what appeared to be dish soap or some other extremely bitter cleaning agent into the plate. It was not food. It was clearly another chemical agent. I immediately rejected it and left the place. I was pretty upset. The worst part is that the staff made me feel like it was somehow my fault for being upset about it. I was immediately alienated for not wanting to eat it. I gargled first and then went to the bathroom to spit out the soap in my mouth. I rinsed my mouth again and it still did not go away. Blech! I don't know what is going on at this place but it is nasty. Do you know what I did? I drove to Baileys Harbor and went to the Cornerstone Pub and had a real dinner. There are good people working there and it pains me to see talented individuals being taken advantage of in this way in the county that I love. Early Thomas is in the back of the house and he knows his stuff. He deserves better than this treatment. I applauded him for the work on the first night because it is obvious that he is fighting an uphill battle with two very disgraceful owners. I would hire him any day to work in one of my businesses. He is golden. Do you want real sushi made by people who understand the art form? Remember Baileys Harbor? Head down Hwy 57 and go to AC Tap. Tuesday night is sushi night and they crush it. If I can drive forty five minutes to Sturgeon Bay for a nightmare then you can make your way over to enjoy the work of Steve and Tera Mueller. They actually deserve the patronage. The best part is that you will be eating real food and not ingesting a comical atmosphere that disguises itself as urban and hip among a sea of poorly managed staff members, two arrogant owners and plates that make you wonder why you even try to give the strip down there another chance. Prove me wrong Sturgeon Bay. Prove me wrong. Finally, the atmosphere at AC Tap is on point. It isn't for snobs. It is for real people who want to eat real food and engage in real talk. If I want to pretend like I am in Chicago then I will go home and watch a Hawks game. Don't be anything other than what you really are in this life. Don't open a sushi place and disregard the importance of the word to our global culture. I hope something eventually replaces Crate that will respect the local population and give Sturgeon Bay something that it deserves more now than ever. Please see my full review on my blog @ Inquire Within, INC on Wordpress. read more

Fantastic cocktails and sushi. This is a Door County hidden gem and everyone needs to discover this menu. You can't go wrong with any roll. I recommend you order anything "crate" and anything with a silly name. We will definitely be back. read more

Hi folks, the soft opening is over, it's time to get your stuff together. This was our goto place for date night for a while but now it's off the list. It is too noisy on Saturday nights. The sushi is fine for Wisconsin but not worth the price. I feel like it's a club for the same 5 people you always see at the bar, every night. I do suggest the crabby bees, it's actually a unique dish, stay away from the porkchops covered in a heart attack. I realize it's bacon butter, but anything would taste good with that much butter! read more

I normally don't do this, but WOW! Never in my life have I felt like I didn't belong somewhere, like I felt here. When we got in we were really excited to try the food and have a great experience. We placed our food order and got it like an hour later, which is crazy considering when we got there the people that were there were already eating. But that wasn't the worst part. We got our food and felt as if they didn't want us there, the waiter never came and checked on us to see how we were doing. (We needed drink refills) I saw waitresses at the bar on Snapchat taking selfies, the hostess drinking at the bar. And our waiter more interested in a different party than us. when they took our plates they didn't even offer dessert. Every other party was offered so, disappointing to say the least. All I can say is that for our well over $150 tab we should have been treated like any other customer, and not looked at as if we didn't have money! Very disappointed!!! read more

This place is super cool with modern/industrial styled decor. Staff was very friendly and welcoming. They were also dressed very nice which is something you don't see too often any more! We thankfully booked a reservation because without one, we wouldn't have gotten in. We initially went to Crate to get a steak and maybe some seafood. We did a Yelp search for steak and we came across Crate! Unfortunately, they only offer a tenderloin (for 38 dollars) or their beef special of the week, which may or may not be steak. Their special at the time of our visit was meatloaf. So, we decided to get sushi as their sushi reviews online came highly recommended. Crate did not disappoint! Probably the best sushi we've ever had! And that's saying a lot because we are major sushi lovers. I enjoyed the Geisha Girl roll with a delicious glass of moscato. I'm only rating Crate with 4/5 stars due to a few things... While the restaurant was very well decorated, it was very cramped. The bar was very small and can only comfortably seat maybe 12 people. We wanted to come early and have a few drinks prior to dinner, but because there was no space, we needed to burn time at a nearby pub. Also, because it's a bit cramped, it's very loud in there. The seating is quite intimate which is helpful in talking with your table, but not good in that you're almost sitting at the same table as someone else. It also took a considerably long time for us to get our drinks. This place is seriously worth a stop, though. The sushi was amazing. We'll definitely be back and will recommend to our friends! read more

I went by for dinner. So it's the new hot spot in town. Had the sushi and a scallops, my date had the pork chops. The sushi was ok, it tasted good but the sumitro and tightness was fair, it fell apart. They didn't give enough ginger or wasabi. My scallops were excellent, I suspect they were suisvide. My dates pork chops were tough. They fought with them with a knife. I wish they had hard alcohol. I would be back for the change of pace. I wish them the best and I will be back. read more

Very different restaurant from the rest on this avenue. Was very appealing for this city girl. Once there the menu looked great. Finally chose a roll from all the great options. Had the crab beez neez...super creative names. My roll was great...took some home only to finish it an hour later. Service was great and everyone was friendly. Overall a great place to check out. read more

This is an awesome place! Extremely well cooked dishes, extremely positive and engaged personnel and a cool location!

First time going here and my boyfriend and I loved it! The sushi and jambalaya were great and the service was good! Not to mention the delicious creme brulee! Would recommend! read more

We had takeout from this restaurant. I called for over 15 minutes, before the line wasn't busy. It was off season, and only three tables were seated when I went to pick up, so I'm not sure why the phone was busy for so long. Either way, we finally got through, and I asked the lady on the phone if she suggested one dish over another, to which she offered no help, and seemed quite bothered. Upon pick up, the lady was seated at the bar when I walked in, and again, seemed bothered to help, although that is her job. She didn't come across as professional or caring, in any way. As far as the food goes, we ordered two sushi rolls (the whole shabang, and the billy goat), and an order of jambalaya. The sushi was good, although slightly high in price. The jambalaya wasn't that great. It was a very small portion, with an underwhelming flavor. I don't think there are any other sushi joints in Sturgeon Bay, so for that reason, we would possibly order/eat here again; otherwise, we would not. read more

We traveled into Sturgeon Bay for a small family vacation before going back to school. We are all a huge fan of sushi so we were quickly pointed in the direction of Crate. Because of COVID, we decided to order pick up. Upon entering the restaurant to pick up the food, we immediately noticed that it was full of people, no 6 feet guidelines and no masks. Thankfully, the restaurant staff were wearing masks. Calling over the phone to place the order was fine, the staff on the call were kind and quick to the point. When receiving our food, we had received one of the wrong roll even when the order was repeated and was correct, and on the receipt the roll was correct. If you are a strict vegetarian/vegan, be aware, they do put the seafood and vegetarian rolls in the same container so be sure to mention separate containers if you want that. Other than the roll mishap, the food was adequate. Nothing too special, but nothing bad by any means. We got the Volcano, Avocado Kappa, California, and Edgy Veggie rolls. The restaurant was pricy for the quality of rolls, but if you're looking for a quick sushi fix and have a flexible budget in Sturgeon Bay, WI, this is a good option for you. read more