Excellent and professional service. Cory and Lauren did outstanding job with installation. Highly recommend! read more

Creative Mirror & Shower - Glass & Mirrors Near Me - Addison, Illinois

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I just had two shower doors installed in two different bathrooms by Jesus & Michael from the Addison store. They were installed with perfection & cleanliness. I would recommend this business and these installers to anyone! What a great job!!! read more

They are amazing. Glass for my table top is beautiful! Great customer service. Doris is super helpful. She helped me with all of my questions. read more

I've used many high end contractors for many different types of luxury installations, but I have to say that you REALLY IMPRESSED me with your team from Corey & Lauren who measured and installed with perfection to Caryn and Scott who gave excellent customer service in your office. ABSOLUTELY PHENOMENAL service across the board. Thank you !! - Michael Agnello (Downtown Naperville) read more

I ordered a mirrored medicine cabinet through Creative Mirror and Glass after looking all over for the same size as my old one. This was the only place that had one. The sales person, Marty was very helpful and accommodating. Thank you! I paid more than I wanted to, but is fit perfectly. The only thing is that I was surprised they didn't offer installation or delivery. read more

Creative Mirror did a stellar job. I am more than thrilled with the quality of the glass, install, and customer support. I also felt they were very reasonably priced. They sourced and installed my guest bathroom mirror and shower glass. read more

Creative Mirror & Shower - Mirror and shower glass done by Creative Mirror - Glass & Mirrors Near Me - Addison, Illinois

A seamless transaction from start to finish! The communication from Marty Rosenbaum was perfect. He helped guide me from start to finish with our shower doors. no question went unanswered, and I really appreciated his patience! the door is high quality and the installers were professional and the process was very smooth...... read more

Always exceptional Customer service! Always a joy to do business with Creative Mirror. Someone nice greets you as soon as you walk in the door, and they are very helpful. read more

Professional, friendly and amazing crew. The attention to details and finish shower door is fantastic! The experience from getting the measurements, responsiveness, pricing to scheduling and final installation was very positive. Highly recommend. read more

I was very pleased with my shower door install today. Enrique and Tommy did a professional job on the install and explaining the care I needed to use in cleaning it. Tommy discussed the warranty with me and Enrique measured for a mirror. Thanks to both of them for their hard work and I will request you both for my next install! read more

tommy and enrique and out and a stellar job.beautiful and cleaned everything up and wore booties.. the best

This company is hands down one of the best & most professional we have ever worked with (second time I used them). We used them for a bathtub door installation and a complex shower door installation in a very tight bathroom with an angled ceiling. CM takes measurements multiple times using scientific methods, and think of every possible facet: door opening, gap, humidity and mold growth, regulatory codes, proper height & ventilation, and more: they do the thinking so you don't have to. CM presented us with multiple options and even more surprising they encourage cheaper solutions. Their service & quality is unparalleled, price is unmatched, and speed to delivery is second-to-none! read more

Creative Mirror & Shower - Bathtub sliding door with top sliding mechanism and anti-microbial protection. - Glass & Mirrors Near Me - Addison, Illinois

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Their custoner serivce is great while yrying to get your business. Wish I can say the same while trying to get them to come repair something. Had 2 large custom mirrows made, after a year of being installed, there was a manufacturer defect, they charged me to reinstall the new mirtows $400.00. Had a leaky shower door that I have made seversl attempts to get someone out to repair it. Finally gave up. read more

Excellent customer service from Jeff! Very professional & outstanding service from company overall. We had tried to contact several local competitors & nobody wanted to get back with us. We went with Creative Mirror since they are a reasonable company that stands behind their work & has been around for years. Plus the level of customer service really satisfied us & we appreciate that. They explained everything to us from start to end, from the service desk to the installers. Shower was installed within 10 days, since it was custom. We love how the shower turned out, beautiful workmanship. Thank you read more

Creative Mirror & Shower - Frameless shower - Glass & Mirrors Near Me - Addison, Illinois

I contacted this company as I was referred by a friend and wanting to get glass tops to protect some of my furniture that my mover didn't destroy (that's a whole nother review). Anyhoo, these folks were so friendly and helpful. The person I was told to call wasn't in, so I spoke to Doris. She was very helpful, and guided me through the process and explained what I needed. I haven't received my order yet, but I am sure it will be fine, I will update this review later. UPDATE: My order was delivered on Christmas eve day. The installers were quick and professional, everything fit to a t. They even left me some cleaner and a cloth. I am so happy that I can display the beauty of my dining room table without having to worry about it! read more

Just had Creative Mirror and Shower install a new shower enclosure in our master bath. Johnathan and Kyle were very neat and professional. Would highly recommend them for your next bathroom project. It was all completed in a timely mannor. Thank you! read more

We purchased a gorgeous mirror for our entry way. The buying/haggling process wasn't stressful and we walked out with a great deal. One of the younger. helper guys gently load our huge mirror into our tiny car-no scratches, cracks, or marks! Well done, boys! Give this place a chance for your mirror needs! read more

My experience has not been pleasant here. My purchase of a shower base went bad when I drove 35 miles to pick it up at the store and as they were loading it, the employee showed me it was cracked. Initial response from them was to have it repaired but I insisted I wanted a brand new one. I did in fact receive a new one and they delivered it. The owner promised to be more involved in my shower install. Then I had my glass shower enclosure installed. The silicone job was a mess with large gaps and silicone smears/gobs. They came out 3 times total. On the last trip out here, they sent a sarcastic employee who had no idea why he was coming to my home, in fact he asked me what I didn't like about the silicone job. To top it off, he questioned and scolded me for not letting him in earlier than our scheduled 2p appointment time. He had been sitting in my drive at 130p for 1/2 hour. Not sure why I had to explain myself but I told him I wasn't home until 2 and I came in the back door. I have a second bathroom remodel coming up and I will steer clear of Creative Mirror. read more

I had an extreme custom Sandblast | Etched | Engraved Biparting Master Bath Entry Glass Door Project that I entrusted the Creative Mirror and Shower Team with. Owner Mark Pritikin promised that if I could exercise patience, his team would do an amazing job. True to his word and commitment, they did! Glass Artist Scott Williams took my original picture and transformed it into a work of art on these doors! I had asked him to utilize his artistic impression and license to make something special. Starting with a picture of the mountain - Sierra Blanca (White Mountain) - that towered above Ruidoso, NM, my home town, Scott began to visualize the custom project he would deliver. In our ideation sessions, Scott asked for input on his thoughts as we worked toward the final design. As we moved through the consultations, Scott shared how he would use the clear glass as the mid tone, and then through Etching | Sandblasting | Engraving bring out the light and dark sections of the mountains and trees. Scott suggested adding additional visual elements to the foreground so that it was not just a field of snow. Because of his suggestions, I shared with him more about my little hometown, leading to him incorporating the Rio Ruidoso (Noisy Water) river and Lake Bonito (Beautiful Lake) into the design. While the sky in the original picture was clear, Scott also incorporated some beautiful clouds, a light snowing effect, and a small bird hidden in one of the trees! As Yoda would say . . . Simply amazing these doors are! Early on, others on the Glass Art Team - Including Andy Mack and Gramos Krasniqi also played a part in the product layout and black and white contrast effects. When the artwork was complete, Caryn Castellanos was prompt and efficient with scheduling and follow-up for the installation. She also helped me in obtaining the proper glass cleaning supplies for this special piece. Mark and his Glass Shop Director - Tim Gile - entrusted Enrigue and Sam for the installation. I'd already done my research and knew in advance that Enrique is who I wanted leading the install. These two were most professional during their time in my home. They protected not only the glass, but the walls and carpets as they moved their install equipment in. Enrique and Sam were diligent and deliberate in their work, fine tuning every aspect of the doors and hardware during installation (So happy I had them as at one point, in my dreams, I thought I could have completed the install on my own - They definitely showed me how far off I was in my thoughts). They arrived timely (and even a bit earlier than I had expected) and stayed until I was highly satisfied. Enrique and Sam also took the time to install the extra door stops I had provided to ensure these fantastic doors were protected. All in all - The doors are simply masterpieces! As a surprise gift to my wife, Kim, who did not know the details of what I was working on as the months went by, she was simply blown away when she got to see them for the first time yesterday! Thank you all for the personal attention to this very special project. Michael and Kim read more

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Creative Mirror & Shower provided excellent service at every stage of our purchase and installation of a new shower door, from the professional and knowledgeable Chicago showroom representative to the highly skilled and efficient installers, Lucas and Jesus. The slider is reasonably priced and beautiful. In short, Creative Mirror & Shower exceeded all our expectations; we whole-heartedly recommend them. read more

Team Lukasz and Jesus G did a great job installing our shower enclosure. They explained how to clean it, informed us how long it would take and when it would be ready for use. It looks beautiful! read more

Used Creative Mirror in our home 30 years ago and then 19 years ago for shower doors and mirrors and mirrored closets. Used them currently for a new steam shower door....everything about the process was seamless from the virtual estimate and advisory with Rich to the appointment measure to the install with Tommy and Enrique....I know that I have a quality product in my home and their professionalism is greatly appreciated! read more

I found creative mirror & shower door online for a customer shower door that we need for a small bathroom we renovated in our basement. The sales rep Matt was responsive. He was flexible with scheduling a remote session to go over my requirements. He explained the process that was quite simple. In a 5 days, Lance came to our home to take the measurements of the shower space and in 7 days we received the shower door that was installed by Warren and Lance, who were also very professional and courteous. Warren and Lance finished the installation of the shower door in an hour and did a great job. Thank you very much for making it an easy process. This company is great they pretty much got the job done in ~2 weeks. read more

We were lost. My husband and I had just completed a gorgeous master bathroom renovation but were unable to find a suitable design to complete it with mirrors. We had a vision but it didn't seem like we could accomplish it without going overseas! This would have broken our budget. Enter Allen and Ron et al. from Creative Mirror. This team and their staff listened and cared about our project and did not rest until they satisfied our mission and exceeded our expectations all within our budget. We found their advice about mirror safety and certain glass protocol invaluable. We are enjoying our gorgeous mirrors now and are very grateful we discovered Creative Mirror & Shower. read more

The shower enclosure designed, made and installed by Creative Mirror and Shower is beyond beautiful.  It is truly better than I could have imagined and am very grateful for the responsiveness and professionalism your entire team gave me to ensure a fantastic and wonderful shower enclosure. Thank you to Rich, Andy, Mark, Kelly, Brian and the whole team.  I will be sharing your team information with my contractor and anyone who is interested in shower enclosures. read more

Creative Mirror & Shower in Addison takes customer service seriously. I had a complicated shower door ask, and the team made sure it was right. Although I had to wait for a door to be remade, they prioritized the order. Absolutely love the finished product. Hershey and Scott were fantastic throughout the process: very helpful in selecting the door, ensuring the door and design met the specifications we discussed, and installation was successful. Would absolutely recommend to anyone looking to upgrade the look of their shower. read more

I ordered my shower door in beginning of September and was told it would take 8 days till installation. I've spent more time trying to get them to do the job and do it right. Its only being installed today after having to chase them down and a first attempt installation error on their end. I would not use them again. read more

Excellent result in our completely gutted and remodeled master bathroom. The staff at Creative Mirror were very helpful and made the entire process easy. The pricing was fair. The products were amazing! The installers (Sam & Jesus) were super nice and professional. There work was impeccable. We now have a beautiful shower with a super cool "low iron" glass wall that really looks amazing. We opted for 2 mirrors that are raised up and and away from the drywall for a custom look over our sinks. This was a very nice upgrade that replaced the builder installed mirrors that were glued to the drywall. Creative Mirror suggested this as a way to enhance the appearance. They were spot on. I would highly recommend Creative Mirror & Shower to anyone. AAA+++ read more

We love Hershey and Creative Mirror & Shower! As an architecture & interior design firm, having a company that you trust to get your vision and client's vision right is so very important. We have challenged this company with both large and small mirror projects on our most recent bar & restaurant concepts and have been so very pleased with the outcome. Next time you're at Mordecai or Maddon's Post in Wrigleyville, check out the mirror work. The flamingo mirror in the private dining room at Maddon's Post is simply wonderful. Shout out to Scotty and Adolfo for the custom artwork, and the installation crew Joe, Lukasz, and Alex who took great care in making sure it was mounted and displayed properly. read more

Gorgeous shower and base. I special ordered a base and glass. I couldn't be happier.

We were very happy with our custom shower mirror installation. Sylwester and Lukasz did an excellent job. It looks better than I imagined.

I want to share a very positive experience with an employee at Creative Mirror and Shower. Her name is Domini DiMaggio. Her commitment to customer service reminded me of the Marshall Field motto: "the customer is always right." This promise told customers that they would receive high priority, complete satisfaction, and that any concern they had would be resolved with their best interest in mind. Domini did just that! She aims to please, is amazingly responsive, reliable, and courteous. Thank you for hiring her...she is truly an asset. read more

I'm reposting my review because this is one in the same company with the other location in Chicago. While it's clear they are trying to raise the bar on their customer service both in their business and on yelp, I feel it's only fair that the review be applied to all their locations. It seems Yelp is overposting the company locations when it's the same entity. I have used this company for two different projects now. Previously, I have used Ashland Glass for a lot of work done in my home- but the difference between the two companies is PRODUCT. If you like a cheap product on a budget, this place isn't for you. What Creative Mirror uses is QUALITY. That being said, my Condo is my home and there is no place for garbage here. I want something that will last, so I'm not fixing it tomorrow. Creative's product is bar none, the best I've had. I just had new Raumplus mirroed closet doors installed (German Engineered) and they are the highest quality (DEAD SILENT) doors I've ever used. Not cheap, but again- you get what you pay for. You would be very wise with this company- or any other for that matter, to THOUROUGLY explain your project needs and wants. I've seen many reviews where "projects gone wrong" and I think it's important that all your expectations be discussed up front. If you hand someone the check and say "this is what I want"- in such a precarious manner, don't be suprised when it's done incorrectly, that applies to ANY contractor. My entire home has been remodled from top to bottom so I know what I'm talking about. That way if it's screwed up later you have ground to walk on. My project was no easy task and the outcome was 100% perfect. The roadblocks and things to expect were dicussed up front with me- a very motivating factor in me moving forward with my decision (no suprises). Best of all, the timeline was perfect. I was actually suprised how quickly they got everything done. Bottom line, the work they did was fantastic and I would return again for any future projects. I want to finally add, that the owner isn't some lazy ass that doesn't get involved when needed, in his customer's projects. All too often you can hire a company and you dont' know who the hell is running things. The owner Mark, had kept me in the loop from start to finish. Great job guys. read more

Don't waste your time. I tried to shop for a new mirror and shower door, but I was spoken to like I was an idiot. I prefer to be treated with a little respect. read more

I was told 3-4 weeks, and nearly to the day, my glass backsplash was installed in 4 weeks. I had to make a couple of calls, send an email to stay on top of things, which I find pretty typical in the home improvement game. But, all in all, great experience. It looks beautiful! If I can figure out how to add a photo I will. I would definitely use them again. read more

Creative Mirror & Shower - Lime glass backsplash. - Glass & Mirrors Near Me - Addison, Illinois

Just had both of our bathrooms remodeled and used Creative Mirror and Shower for the shower bases and glass doors! Love it! Dave and Chris came to install the glass doors today and they did a terrific job! Super nice guys, very friendly, even my dog liked them! read more

The finished product exceeded expectations at a reasonable price. Communication with our sales contact was tough. He was obviously managing a great deal of clients and I learned just to call the main office. A bit frustrating while in the process, though. Installers and technicians were great. read more

Rich and his team are awesome. Did what he said he would do when he said he would do it and he quality of the work was awesome. That's all you want while doing a renovation. Thanks CMS! read more

Cory and Lauren did a fantastic job on installing our shower doors. Great job of clean up. Plan on doing other bathrooms and will request them again! Very pleased. read more

Chris and Dave did an amazing job. They put up a perfect 40 ft wall of mirrors for my new gym, The HIT Locker in La Grange, IL. They came on time, did not bang up the walls, installed the mirrors beautifully, and left the place spotless. I'd definitely work with them again for all our upcoming locations. Thank you! read more