Don't waste your time. I booked this company for rentals for my daughters birthday party. The week of I called to make sure that he was coming and all was in order. I never heard back. Called again and texted multiple times and never heard a single thing. I had to hire a separate company at the last minute. UPDATE - Five minutes after leaving this review I FINALLY heard back from the company. Oh not to say that he was delivering our rentals but berating me for leaving this review and telling me I "should be nicer". Fabulous customer service. There are too many hardworking people out there to give money to a company like this. read more

This was my first time working with Cricket Party Services. Overall a great experience. The canopy with twinkle lights, tables, chairs and linens were exactly as I wanted. They helped make my baby shower an unforgettable event for myself husband and our soon to arrive baby girl. Would definitely recommend. read more

Cricket Party Services - Party Equipment Rentals Near Me - Alhambra, California

Great customer service. Answered all my questions and was very accommodating when I had to make last minute changes. Will use again.

Cricket Party Rentals is the best in town! The team is prompt in responding to texts and emails. Julio and his crew set up the tent for my daughters party and they were great! Julio even accommodated me when I asked for mister fans last minute. I am so happy to have found this company and we will be calling them for all of our party needs! Thank you again for the best customer service:) read more

Showed up on time, set up chairs, friendly customer service. Thank you, we will recommend and use services again.

Great place to do party rentals. The delivery guys were courteous, and efficient both during drop off and pick up. My backyard party looked beautiful and I will definitely book them again for any future parties. read more

Prices were GREAT! The products were delivered and picked up as planned and when I increased the number of products it was not a problem.

I threw a surprise birthday event for my moms 60th birthday & their service was AMAZING! I will definitely recommend and continue to use them for future events I will have! Thank you so much for making that day run smoothly! read more

Had an impromptu mini party for my daughter and Julio was amazing. He had just the combo jumper slide I wanted to surprise my girls with. He was kind, communicative and professional. The jumper was in great condition and they sanitized when they set it up. Thank you Julio for your amazing service, we will be calling you soon for our next family event. read more

This company was awesome they made my wedding day a very memorable and beautiful day they were on time and even help me out of a Dilemma one of my vendors forgot to drop off the chairs and as they were dropping off their supplies they help me with last-minute ordering of chairs they came through for me Julio and Juan they were very friendly and made my day very pleasant and easy with no stress and no problems they came the next morning and picked up all their supplies and it was an easy transition I would recommend this company for all my events to all my friends and family thank you once again Juan and the cricket party service company for making my day special. read more

Cricket Party Service was amazing. I can't believe how elegant and professional the experience was. This was my mother's birthday and celebration of life. Juan and his team did an incredible job with the tent arrangement in my backyard . A million times thank you. I'll definitely will contact you for my next event. Sincerely Rene from Claremont, CA. read more

Cricket Party Services is the best. Reasonably priced, responsive and easy to work with, Julio and Juan were on time and pleasant to work with. I don't throw many parties, but they made everything so easy I might have to do more! It was a great experience working with them. I recommend them highly. read more

Let me start off by saying how happy I am to have found them! Because of covid lockdown, I couldn't have a birthday party for my son. I wanted to make it a special day for him, so I looked in to getting a bouncer. I'm on a tight budget, so I did my research. I called a bunch of places off google, I asked Facebook groups. I ended up messaging places off of Yelp. Cricket was the first company to reply. Even after I got replies from other companies, they were hands down the most affordable. They were clear on prices. Sent pictures of what they had and they were flat rates. I got an amazing price for a bouncer. They delivered it, set it up and picked it up. And they are so nice and professional! Excellent customer service. I look forward to getting my party service from them here on out. They're so affordable, it's worth it for just a regular weekend to get the kids out of the house. Let's support small businesses like this one right here! read more

Cricket Party Services - Small bouncer - Party Equipment Rentals Near Me - Alhambra, California

Cricket Party Services 10/10 I needed last minute patio heaters and I was able to get them right away and delivered. I will definitely recommend their services thank you! read more

Rented the water slide for a birthday and we enjoyed it so much! It's two brothers who run the business and had always been communicative since the beginning. All my questions were answered quickly throughout our messages. Everything went right on schedule with no complications, friendly service, and easy pick up. I'd definitely plan to rent again from them next birthdays! read more

Cricket provided tables, chairs, a dance floor, a bar, lights and a lighted-backdrop for behind the head table at my son's wedding. Juan and the Julios were very easy to work with. My family used to work in hotels and catering, so we know what we want and the team happily obliged. They worked with me on every detail and all of our requests were greeted with a "no problem." Communication with the team was also very good. We had several changes along the way and Cricket was very flexible with us. Overall, 10/10 for value and service. I'll update with pictures when I can. I want to ask permission first. read more

Juan and Julio are awesome! The best customer service!!! If you need to rent party supplies, this place is amazing and the prices are even better. I will definitely call you guys for future parties! Thanks for everything! read more

So professional and easy to work with. Called back within an hour, great prices, friendly and efficient service. Will use them again!

I rented tables, chairs, linens, and an adorable white bounce house from Cricket Party Services. The process from start to finish was so easy. Julio and Juan were so professional and flexible with my needs to host my boys' birthday party. They responded promptly to all of my questions, and adjusted my invoice a few times because I wanted to add additional items. Aside from them being very kind and professional all of the items I rented were in great condition, and the bounce house was very clean. It is apparent that they take great pride in their business. I will be sure to contact them in the future for any party rental needs and will always highly recommend them. Thank you Julio, Juan, and the Cricket Party Services team! read more

DO NOT HIRE THEM! You will regret it! They said they would deliver on Thursday and mentioned they needed payment upon delivery. When they arrived, I had money in hand and paid them. Then proceeded to tell me they would return on friday to setup because they were missing a few items needed for the setup. I explained how I wanted the setup and one of the them even took notes. I was waiting all day Friday for them to arrive and after many of my phone calls & texts, and many of their excuses, they arrived at 2am to set up! How does someone w a business think it's ok to deliver at 2am? Very unprofessional and disrespectful to my neighbors! I wanted the setup ready for when I woke up Saturday so I could start putting up my decorations; therefore, I did not make a big deal about it. I was just happy to finally have the canopy setup. I greeted them at 2am but went to sleep trusting I had already explained (and they took notes) of what I wanted. When I woke up Saturday morning the canopy was not where I had asked them to place it and the walls were not closed off like I wanted. I called Julio and he said they were very busy and could not come right away to fix it and would be here in 2 hours. He also mentioned I could try to move the canopy myself!! I guess he changed his mind because he arrived a few minutes later. He and 2 other men came and they enclosed the walls but then Julio proceeded to say he could not move the canopy because it was too heavy and all he could do for me was close off the walls. Why would he tell me I could move it when he couldn't move it himself?! He took off leaving me in tears. One of the other men saw how upset I was and suggested I ask about 6 people to help me move the canopy and apologized for Julio and said he was just very stressed. Well, Julio, don't have a business if you can't handle it! And don't be rude to your paying customer. I tried to move the canopy myself and it started to fall apart! They didn't even secure the screws properly when it was installed so it was falling apart. Luckily, Julio's dad arrived a few minutes later with the table linens I had paid for (and still hadn't been delivered) and found me in tears. He and another lady (both older people) were able to move the canopy to where I wanted it and were able to reattached the canopy. How is it that 2 older people could move the canopy and 3 young men couldn't?! It was obvious Julio just didn't want to help me and was very rude. Don't waste your money w these clowns! Especially Julio! The most unprofessional person I've ever worked with! I hired them because the brother Juan is an acquaintance of mine from high school and I trusted them to provide great customer service and deliver what I paid for. I was wrong! read more

Thank you for helping out with our event. Communication was exceptional. Pick up and drop off was professional and on time. Prices were great!! Thank you for making this easy!! Will be definitely using you in the future. read more

Such a disappointment. I needed a draped canopy for an event. I setup an appt online through their website to get measurements taken and a quote. The day of the appointment came and no one ever showed up. I called Juan and he told me it wasn't necessary for them to take measurements on site. I said OK and asked to go ahead and reserve the canopy. It took awhile and several texts/calls to finally get the quote sent via email. I agreed to the quote and asked Juan where/how I can send the deposit. Complete silence. Finally got a hold of him several days later to make sure my canopy was still reserved and he told me it was not since I hadn't made a deposit. He then told me he'd email me the deposit info shortly. That also never happened. I finally gave up. I wasted 2 weeks chasing Juan down for nothing. Luckily I found another company who quickly made the reservation in time for my event. read more

Proceed with caution with Cricket Party Services. I'm very disappointed in this business for their lack of follow through to their lack of professionalism. I made an online reservation for several party rental items and had the order confirmation emailed to me. I even called to confirm the order the following Monday after placing the order. I spoke with Juan. He confirmed the order and even helped me make changes to the order. I confirmed Cash On Delivery as it stated on the website, the party date and delivery time and he agreed. The day of my party (Sunday), there was NO Delivery, NO show hours before the party started! I called the company and spoke w a driver. He stated they had no record of my order. They asked me to send screenshots showing proof of my order, which I did. They said they couldn't deliver any items and actually referred me to another business . I contacted the other business and they said I wasn't the only customer this has happened to. This is a really bad way to conduct business, especially now that more people are hosting events and parties! Word to the wise... look for a more reputable company. It's not worth the risk to have this experience happen to anyone else. I really hope this business considers this review as an opportunity to make the necessary changes to improve. Until then, proceed with caution. read more

I loved the service from this company, I had requested a quote from a different company but Cricket got back to me within 15mins after my request, Juan was very professional, my tables, chairs and linens, got deliver the same day, and the price was reasonable, I highly recommend this company, will definitely be calling them for future events. read more

These guys are so reliable, reasonable, punctual and extremely professional!! They made me feel extremely safe renting one of their jumpers for one of our recent birthday parties. They take every safety precautions in enduring all their equipment and jumpers are properly sanitized and safe. They are very professionals and you can tell they take pride in ensuring they provide you you and your guest with an exceptional experience! Will definitely be using them for our next event/party!! read more

Excellent customer service. They responded to my inquiry immediately, quoted me the best price and were on time for the delivery and pick up. I will definitely keep them in mind for my next event. read more

This party service is great! I had originally ordered a jumper elsewhere but cancelled last minute and I called This party service and responded so quickly and delivered the night before I needed it!! Amazing, party saver!! Thank you so much! read more

Love their services and prices! They have a great response time. Will definitely go to them for future party services.

I've used them before, and they're wonderful and reasonably priced. This time around, I had an emergency and had to rent on a short notice but they were so accommodating read more

Horrible experience! I asked if the items can be delivered the day before so I can set them up and last minute they said I'll be the first delivery the following day! Kept lying about the ETA! Made me late to my own daughters bday party. Will never use them again and tables are unstable like they make them themselves. Poor quality and rude, they could've at least set up the chairs to comp the late delivery. Lazy workers!!! read more

Called Cricket Party Services after finding them on OfferUp they had a great deal for last weekend but they were able to give me that deal for this past week. The deal also came with 2 aguas frescas by the way their Horchata was so delicious. They were very nice I believe the guy that came was Julio and his dad. Very friendly and nice. Will definitely be calling them again. read more

The service at Cricket was amazing! Great people to work with! Showed up on time! Will definitely use again! read more

Bad customer service. Response time was lagging and had to find another vendor last minute. Seemed petty. Gave more of an inconvenience than a service with the lack of customer service despite reaching out to them multiple times through different outlets. Based on the other negative reviews, it seems apparent that they have time to shift the blame onto their customers rather than responding to potential customers. read more

Juan and Julio were so accommodating for my family's needs. We needed chairs and after many failed attempts elsewhere, they were our saving grace! They were so professional and so prompt from start to finish. Thank you all so much for everything you did for me and my family! Definitely recommend 100%!! read more

We decided last minute to rent a water jumper & got a response quickly with next day service. I recommend their jumper called the "beast". Service was great, staff is professional & friendly. I recommend using Cricket Party Services. read more

Professional brothers and price was unbeatable. Great individuals. Punctual and also had other service help for our other party needs.

Called, made a booking. Got an email saying it was cancelled. Tried to call many times but didn't even get a response of any type.

I was very happy with Cricket Party Services. They were quick to respond, and they gave me an actual confirmation, which is not a common thing to receive with most party services companies, and provided me with everything I needed. I would definitely recommend and use again. read more

Nice service from our yesterday event. Highly recommended... On time and very responsive!

I rented tables, chairs and a tent for a baby shower. They have lots of options at a good price. Set up was smooth, they communicated well, and pick up went even smoother. Thank you.. read more