It's a core store vs. a reseller, so there are more services offered here. Location is right off…read morethe 10, and parking is plentiful. I've been to the store twice, and got great service both times. Make sure you register to queue up and save your spot. Staff were friendly and helped me both times.

Wow service so bad, inpatient. Rap name is Bryan. I was there with my parents help them get new…read morephone. The hole processes was uncomfortable and feel like disrespectful and annoying.

I bought 2 refurbished Samsung Galaxy phones from A&A Phone Care and can say I have been very…read morepleased with my purchases.  The first phone I bought was two years ago and is still working great with no issues. I was afraid it will become glitchy because the phone was an older model but so far, it's been working smoothly without any issues. I was surprised that the moment the owner inserted the sim card, I got service right away from my mobile carrier. I mean, immediately. The phone is truly unlocked. I remember in the past, it would take a few hours but maybe the technology or speed of service has greatly improved over the years. The second phone I just purchased a month ago also works great with no issues as well. I generally do not write reviews right away in case there is any problems with my purchase that needs to get resolved and share with others. But I am here to say that I have not had any issues. Again, with the second phone, the moment my sim card was inserted, it worked right away. It was pretty much in and out on both visits.  I remember to come back to write the review because the owner was very kind and also provided all the necessary accessories at no extra charge above the asking price, which was actually very comparable to Amazon's (but without the membership fee!). The shop also has a good selection of phone cases and other accessories to choose from. What draws me into this business is the genuine kindness of the owners and their willingness to work with me on what I was looking for. Since this business is close to my home, I will definitely be coming back if I need any other phone-related stuff.

Very nice and knowledgeable. Bought a phone a a great price. Entire experience was very good.read more

Quality/Quantity - Now that I am back with my international…read moretravels, I am back to studying the T-Mobile plans. My friends say this is the best carrier for international travel. Atmosphere - Small authorized T-Mobile dealer. Same mall as the Starbucks I frequent, so it's easy for me. Open 7 days a week from 10am or 11am to 6pm or 8pm. Limited parking with many poor/bad drivers, be safe. Service - 5 stars, Nelson was good. He was patient and listened to our needs and made good suggestions. I now need to check with the team to see if all is good with the carrier change. No contracts (unless you need devices). Price - See websites for menu and pricing. Then see Nelson for a good deal. Owner Comment - To the T-Mobile management team - Take care of the people that take care of you. FYI, I can not find you on the T-mobile website? Is it because you are NOT a corporate store and an authorized dealer?

My Mom, my brother, and I were eating at the food court located in The Square Shopping Center. In…read moreconversation, my Mom said her cell phone has reached it's last breath. After our lunch, we headed over to this T-Mobile to see what they have available. My Mom isn't into the latest and greatest cell phones so we were looking for the old fashion flip phone... yes, you read right! LOL Hey, as long as calls can be made and calls can be received, it's all good! Unfortunately, they didn't have any flip phones in stock. The staff was very helpful though... they did provide some recommendations. Our visit here was very short lived and that's okay, but worth it. We ended up going to a Best Buy in Los Angeles near my brother's house. And yes, we did buy a new Nokia - 2780 Flip Phone (Unlocked) - Blue for my Mom at that Best Buy. Thanks T-Mobile for the recommendation!

I have been coming here for many years whenever I need to get a new phone or change phone and…read moreinternet service. Only downside is the small parking lot. I always get good service here from Tony and Jenny. I don't know how Tony does it, but handling both phone and customers is tough! He knows his stuff and was very helpful, but had to do a lot of overtime to get my phone and internet issues.

I would highly recommend this TMobile retail store becaus Jenny is an expert in different phones…read moreand plans. I feel She always have her customers's best interest at heart. She's honest and Upfront about your phone issues so you don't get misled. I will always check with her before paying unnecessary money elsewhere.

best service ever by these two young men who fixed my phone that disconnected randomly and didn't…read morewant to connect. I forgot their names but really good service

From the owner: Switch today & enjoy America's largest 5G network.read more

The owner is really kind and nice! He helped me with my broken screen protector, and the new one he…read moreinstalled is perfect. Definitely recommend!

Looking back, I regret not going to the Apple Store from the beginning. The replacement parts used…read morewere poor quality and caused issues my phone did not have before the repair. Your response also appears to confuse me with another customer, which shows you don't even know which customer or repair you're responding to. My review was about problems that started after the repair, not accidental damage coverage. That lack of attention and accountability is exactly why I left the review.

At first I was nervous, because after taking my iPhone XS in for a battery replacement, the phone…read moredied that same night. After taking the phone back in the following morning, Tommy assured me that it was no problem (probably just a faulty replacement battery) and replaced the battery again at no charge. The phone has been working great since. Highly recommend iPhone Paramedics for their speed and great customer service. Thank you Tommy!

My iPhone 15 battery is getting heat after 30 minutes use. I went to Apple Store to check and the…read morebattery is not Apple OEM as it is from China. I rather paid more money to get the battery replacement at Apple Store than go to local store.

Annie gave us incredible customer service with our phone and questions about our plan.. thanks for…read morebeing such an amazing help in such a tough time dealing with the loss of my mother.

They basically LIED and tried to SELL me. Don't come here. I checked with the actual main cricket…read morecompany via their hotline online and bought the same plan for 70$ cheaper. I'd put 0 stars if i could.

I had the best experience with two of their associates…read more Tatiana and Kevin, you both made our visit wonderful! Your help and knowledge of your products was greatly appreciated! Thank you both for helping with our purchases and making it as easy as possible. The activation took a while but that's absolutely normal and we were happy to wait since the service was so kind and understanding. Kuddos to you all and keep up the great work

Bad! No matter how much time you spend with them. Your bill…read morewill be different and when you come back they won't be able to lower your bill. Their also make you buy theirs accessories super expense which you never can imagine. Be aware. Just call their Customer Service. Way better than going to any store especially this.

I brought my iPhone 14 Pro in with only 10 minutes left in the day. Despite the fact that you did…read morenot have the actual battery in stock, he went above and beyond and used a test battery in my phone, as he knew it was my birthday and something that was needed desperately. What else can I say, amazing value, outstanding service, and Lightning fast repair with quality replacement parts. I would highly recommend to any of my clients family and friends.

I give this place a 5 star rating because of Will, the guy who fixed the charging port on my iPhone…read morefast and with great customer service.