What can I say about this place? If you haven't tried it you are MISSING out!!! If you like sweets this is definitely a must!!! I order 4 and out of all 4 my favorite was the "pink velvet". You will never go wrongh with the regular chocolate chip cookie. Customer service: you don't really get to interact much with the employees because mostly everything is set up so you can come in and place your order on a tablet then wait for your order to be ready and goo... Very chill ambiance and it wasn't crowded at all when I walked in to place my order so i was in and out in less than 5 mins. read more

See all

The lady closing a couple nights ago was really great at helping us! The kids like this place but it is on the sweet side! Don't forget some milk! read more

I've had a few run-ins with Milpitas' Crumbl Cookies and the experienced have always been good. Cookies are always fresh, soft, and so very delicious. Cookie offerings change on a weekly basis so depending on what the rotating flavors are, my desire for these treats fluctuate. On a good note, there typically is at least one cookie that catches my eye and seems to be worth trying. Parking for the complex in general is plentiful so there isn't ever an issue whenever I make trips here. Ordering takes place via Crumbl app or you will need to use the kiosk- both are easy enough to use. 5/5 stars. These babies are BIG so sharing isn't a stretch. My family and I like to sample a little bit of everything as a whole which allowed us to try each and every flavor! Two thumbs up, these babies definitely live up to its hype!!!! read more

See all

I'm bummed that this is my favorite Crumbl location in the East Bay because it's on the opposite end of town from me lol. But at least my childhood home is closest to this one and when I feel like indulging, I can share with my brothers and mom. My brother and I drove here on a Friday night where 880 was surprisingly empty. I placed my mobile order on the app and was instantly drawn in by the calming glow of the clean and simple storefront. We parked next to the four, 5 min limit spots right out front. I flagged that we were here and I was informed of my spot in line for drive up (I was third). We weren't there long before one of the staff came out holding the iconic pink box and handed it to me. I smiled as I took the box and felt the warmth of the cookies in my hands. With a smile on my face, we drove back home where I cut up the cookies so we could all sample each one. This is my favorite location, so far, because the service was great (which all locations have), but also because the cookies are soft. Bonus points for the staff giving me such warm and fresh cookies at 7 pm too. You're the real MVPs working the closing shift but still delivering soft cookie happiness. TLDR: not all crumbl locations are created equal. This one has deliciously soft cookies so drive here. read more

Crumbl - Milpitas - 4-Pack: cinnamon roll, milk chocolate chip, classic pink sugar, strawberry cheesecake (the yummiest house-made jam!!) - Bakeries Near Me - Milpitas, California

The inside of Crumbl is nice and you get to see them make the cookies! Inside of the store looked so clean and aesthetic. I wish they offered more flavors at a time but they only do limited flavors. Samantha was helpful picking out one of the flavors for me. I doubted her but she was right. The chocolate cookie thing with caramel in the middle she recommended was pretty good! Their cookies are hella big and half a cookie can last you a day. I wish there was a thinner version of their cookies because I feel guilty after eating a whole one lol. read more

See all

my favorite cookie spot has opened up a Milpitas shop so I had to check it out. I love that they're making cookies all day and you can see right into the kitchen. This is probably the friendliest Crumbl I've been to. As soon as you walk in they're greeting you with yells. They had an apple pie "cookie" that I guess wasn't really a cookie but it was delicious. The crust was a little thicker than a normal apple pie which gave it a really nice consistency. The crust wasn't as hard as the French type tarts and may prefer that to an actual slice. I also got the double chocolate chip cookie and it was great as usual. read more

See all

Hey I really hope that they keep these pies! In my opinion better than the cookies. Not that the cookies are bad these pies are so good read more

Crumbl never disappoints! The cookies are always fresh, warm, and creative. Easily one of my favorite weekly treats

my go to for rotating flavored cookies, especially the milpitas location is always non crowded, and service is always fast!

They gave me uncooked cookies I drove far but not sure why I would receive uncooked pie/cookie read more

Crumbl - Milpitas - Crust was not baked - Bakeries Near Me - Milpitas, California

Am I the only one who thinks the cookies are too sweet? To be honest we got this box for a friend's party and so I just had one because I was curious. I had the chocolate chip one and honestly I'd take Mrs. Fields over this place any day. read more

A customer was so nice to us and brought us cookies from Crumbl Cookies so this is a review of their cookies only. #1. Beautiful and inviting take out box "see picture" #2. I actually sampled every different cookie in the box, they are all thick, dense, soft, and moist. "None of them more crumbly as the name suggests" #3. My favorite was the one with raspberry on top sooooo gooey good! The peanut butter snickerdoodle was also pretty amazing as well, you know what???... so was the pumpkin spice...I think you get the point ;D Bottom line.... Find the flavors you like and buy it, you will not be disappointed. 5 stars. read more

See all

Very sloppy. No interaction from staff, except when the young "lady" threw the box on the counter... Mountain View store so much better and friendlier,they actually open the box and show you the cookies. Employees seem to hate being there. Not sure if it was just a bad day for her... but terrible customer service. read more

Crumbl - Milpitas - A mess! - Bakeries Near Me - Milpitas, California

The iconic pink boxes of Crumbl have landed in Milpitas! We stopped by for Free Cookie Day last week and were pleasantly surprised that the line was well managed. We only had to wait a few minutes before being ushered in; we totally appreciated how they had a greeter at the door doing crowd control so that our experience inside wasn't marred by weaving through groups of people. Once inside, we could order from a kiosk or an actual person. Someone waved us down so we went to her and ordered two cookies (Strawberry Milk & Cake Batter) plus our free milk chocolate chip cookies. My heart was happy when they offered one for my baby too, knowing full well that she can't eat it. The chocolate chip cookies came warm and gooey as if they were fresh out of the oven. SO GOOD. Pro tip: I highly recommend getting their cookie cutter if you 1) are a perfectionist and want perfectly portioned fourths, 2) are lazy and want to make only one cut, and/or 3) don't want to eat a giant cookie in one sitting. Sure, you could probably do the same thing with a knife (not a plastic one -- learned that the hard way before), but I direct you back to points one and two above. Also download the app to see each week's flavors! They change every week, as if we needed more reasons to return. read more

See all

I've visited every week thus far to try all of their flavors, so that should be an indication of how obsessed I've become. This is the only Crumbl location I've ever visited and I can see how they've become such a success. Their cookies are crispy on the outside and soft on the inside. It does seem like the interior is semi-raw cookie dough, but that's part of what makes them delicious. They rotate flavors weekly and are super convenient to order via the app. Prices are steep even with the large cookie sizes. A box of 4 is the most price efficient until you hit a dozen. I've never encountered a wait thus far since they're efficient with their ordering system. Join their loyalty rewards if you expect to go often - those points add up so quickly! read more

Crumbl - Milpitas - Bakeries Near Me - Milpitas, California

See all

Grand opening today, not a lot of people in line (which is a good thing, I expect things to pick up very quickly). Many folks coming in and are learning about Crumbl Cookies for the first time. Stopping by to show them some love and check out this week's new flavors. Moon cake is so good. I recommend that one. The Banana Cream Pie was served cold. Not sure if that was intended but it didn't taste like they were freshly baked like the rest of the cookies I ordered. read more

See all

I wasn't really planning on going back to Crumbl cookies because I've tried the flavors once and wasn't a huge fan. However, this location opened up and my siblings were dying to try it so to Crumbl we went! This location wasn't really busy on a Thursday afternoon, people are just finding out about this location so I'm expecting it to get a lot more attention soon. The staff are super friendly and really helpful. We got the 4 pack for $17, listen I know the price is a little steep but the cookies are huge and you can share them. I always stick to my favorite flavor, chocolate chip lol! read more

Crumbl - Milpitas - convenient location! - Bakeries Near Me - Milpitas, California

Fast service! Only one time my cookie was not frosted. Other than that I had a great experience

FRESH AND WARM COOKIES!! I've heard so much about Crumbl from friends and I'm so excited that one just opened up so close to me! Their flavors change daily, but they always have their original chocolate chip cookie on the menu. Please refer to their site to find the flavors. We ordered through doordash and luckily we were close enough, the cookies arrived still warm and gooey. We got the dulce de leche, chocolate chip, triple berry cobbler and the s'mores in a 4 pack. Cookies are a little pricey but the taste and quality was worth it. read more

Crumbl - Milpitas - Bakeries Near Me - Milpitas, California

Love this place! Their signature choc chip cookies are the best! Their seasonal cookie flavors are always amazing! Makes you want to try them all. Staff is always friendly at all locations. Clean and bright. I'm a sucker for a quick stop in and delivery! read more

See all

Love this location! The cookies always look like they're supposed to and the service is quick. They taste great and I'm always impressed with how friendly the staff is. read more

Crumbl - Milpitas - Waffle cookies- didn't want the syrup since I was freezing these. and strawberry cookie. - Bakeries Near Me - Milpitas, California

See all

I finally got the chance to try out Crumbl. I got the 4 pack to try each flavor. Flavors I got were classic chocolate chip and pink sugar, apple cream pie and mint. I like the apple cream pie. It tasted like I was eating an apple pie on a hard crust. The cookies were large in size and the cream was thick and rich. I got a sugar rush from it. It's taking me a week to finish them. I had to take milk with the cookies because they were rich tasting. I ordered for delivery and it came in a nice, long pink box with a stretch tie. I can feel how warm the cookies were in the box. I added the special sticker to see how it looked and it wasn't impressive but nice looking I'm a cookie monster by heart but the cookies are too much for me to consume. Next time, I'll either order one or share with a friend. They have a weekly menu so I'll try their s'mores next to compare with another cookie business. read more

Crumbl - Milpitas - Bakeries Near Me - Milpitas, California

Beyond thrilled that this location is now open! I no longer have to drive 25 minutes just to pick up a box of cookies to indulge in! As with every Crumbl location, this is no different. The order process remains the same via the app or walk-ins and the menu rotates every week. Customer Service Since the location just opened and there was a fanfare of customers lining up inside for walk-in orders, customer service was okay. I wasn't greeted and thankfully, I ordered for carry out via the app, picked up my order from the Pick Up order area, and was on my way out. Ambiance This location seems quite big! It's located inside of the Town Center plaza and is a couple of doors down from Peet's Coffee. There's plenty of parking and easily accessible. Food Cake Batter Strawberry Milk Peanut Butter Munch ft Muddy Buddies Milk Chocolate Chip I ordered the 4-Pack Box with taxes the total cost was $16.73 USD. The Cake Batter was very dense and funfetti made it fun to look at with every bite. It is a bit on the sweeter side. The Strawberry Milk was reminiscent of Good Humor Strawberry Shortcake ice cream bars. The pink frosting wasn't too sweet and cool from being freshly made. I would order this cookie again. The Peanut Butter Munch ft Muddy Buddies cookie was rich with a peanut butter flavor and nice bites of the Muddy Buddies. It was a bit dense and had a very rich peanut butter flavor. The Milk Chocolate Chip was soft, moist and not too sweet. This flavor seems to be one of the main staple in the weekly rotating menu. read more

See all

Cookies are soooo good, and service is great! Staff are friendly and fast, and the place is clean.

This place is absolutely horrible, we came here at 9pm on a Monday night. They took our order and let us stand around and wait until 10pm. Around 10pm they told us they were out of cookies and we could either cancel our order or come back tomorrow. I can't believe they wasted an hour of my time, don't come here! read more

The customer service at this location is terrible! I was there today around 5 pm to pick up my cookies and the 2 workers there did not say a word to me when I entered the store. They kept talking to each other in Spanish and then one of the workers just hand me my order. It wasn't like it was busy; there were no other customers there beside me! I wish that I can take back the tip I gave on my mobile order! read more

I stopped by to pick up my free birthday cookie. I got the blueberry pancake cookie. I love me some blueberry so it was pretty tasty. I ordered on the app ahead of time. I was a hit early but she put together my order right away and I was on my way. Very quick service. It's located on the side of Safeway so huge plaza and plenty of parking. Inside was clean also. read more

Cookies are big enough to be a meal Unusual flavors and fresh made - they were making the cookies while we were there Store is easy to get in and out to pick up orders and has a bright ambiance read more

Soo good my favorite is Brookie soo far.. followed by chocolate chips.. must try all so far pretty good. They are nice at this locations as well read more

Tasty treats and friendly workers. I love this place. I go at least once a week to pick up a six pack.

Perfect place for those with a sweet tooth! Love the environment, love all the digital registers! Service is incredible & fast! read more

Crumbl - Milpitas - Chocolate chip cookies - Bakeries Near Me - Milpitas, California

See all

Always a treat!! Great desserts for a reasonable price. Cheesecake desserts are always on my list when I visit. Always have a flavor for each family member, or just a good plain chocolate chip hits the spot! read more

First time coming here and they were so good. Small spot but they were open late. I got a 6 pack but we didn't finish all of them. The cookies are pretty big especially a couple of the flavors we got. Some of them were a little sweet for me... the key lime was kinda like a mini cheesecake but tart with lime. read more

The ease of ordering your sweet treats, great tasting baked cookies, and presentation in a box! It's like getting a present every time you come! read more

This is the largest Crumbl site I have been too. Self order kiosks are to the right and it's a large space just in case there is a line. Pick up is on the left side of the store. I opted for 2 orders of the 4 cookies. The mystery flavor for this week was Churro. As usual, the decorations and icings are uniformed. Cookies are in between a cake, cookie and brownie texture. Some can be on the sweeter side but can easily be complimented with a glass of ice cold milk. Service was quick and I didn't have to wait long. read more

Crumbl - Milpitas - Triple chocolate, milk chocolate, churro and cookies and cream - Bakeries Near Me - Milpitas, California

We ordered one M&M cookie and two Oreo cookie.. My daughter said that M&M cookie we received doesn't look like M&M cookie so I checked with the lady working there and she said M&M is inside cookie.. I had my doubts but came home and when kids started eating it there was no M&M but in fact it was peanut/cookie dough kind.. I had to again drive back 10mins and show the same lady.. Instead of accepting and apologizing she kept arguing it's M&M, so I opened and asked her where M&M does she see.. She just went back rudely and got M&M Cookie.. This was my first time here and very disappointing one.. Given how pricey this place is, I dint expect it to be like this.. What if this was done to someone with allergies read more

Crumbl - Milpitas - Does this look like M&M cookie? - Bakeries Near Me - Milpitas, California

Love me some crumbl!!! I sent 2 boxes to different friends for bdays and they loved all the choices. And the butter cookie for sure Now that the deliveries actually make it - (the drivers used to take the cookies). read more

I never really got the hype with crumbl until i finally tried them myself last weekend when i had a bad cookie craving and i was glad they happened to have regular choc chip cookie on their menu. I got 2 of those and 1 strawberry shortcake and the cinnamon square thing. I was able to order online and right when i walked through the door, they called my name which was super convenient. I only really the tried the choc chip cookie and the rest were shared with the fam over the next few days, but it was good and love that it was warm! For some reason i was expecting them smaller so I guess that's why i thought it'd be overpriced haha but I do still prefer smaller business cookie places :) read more

What's not to love. A really clean shop, what a great idea on the set up and the monthly rotation. The chocolate chip cookie is amazing. Friendly service too. read more

I usually love crumbl cookies, but when we got a box at this location, there was a bug on one of our cookies :/ Aside from the part with the bug on it, the cookies were delicious! We got one of every flavor and these were my favorite: - confetti cookie - peanut butter cookie Least favorite: - rocky road cookie: I was surprised I didn't like this one because it was the one I was most excited for. The cookie was just too hard and flavor was really bitter. read more

Crumbl - Milpitas - Bakeries Near Me - Milpitas, California