Won't go there again. Made multiple of my nails bleed during a fill. Fill is made super thick and not close to the cuticles, making them look like they already have a grow out. It is cheap but this is why- lacks quality. Shape of the nail wasn't great either, I had to go back over it after. Wish I didn't give them a nice tip until I fully saw my nails. read more

Crystal Nails - Thick fill and not close to the nail making it look like they already have growth. Plus they made me bleed on multiple nails... - Nail Salons Near Me - Portland, Oregon

I've been in Oregon for the past 2 year moving here from California and I've literally been going to different places every time my nails are due for a fill or time for a full set and I have them done 80 % of the time. They have given me the best customer service. Plus did exactly what I wanted shape and color satisfied guaranteed! No one here has been able to get it right! Finally found the place I've been looking for! read more

First time I came in, the girl was new and I couldn't hear her speak, she whispered. My shellac polish peeled within two days and they refused to fix it. Went in again today because my normal gal doesn't work on Monday and I needed them done. The lady doing my nails was eating, yelling in another language over me, and rough. She didn't say a word to me until she got mad my polish wouldn't come off after two minutes with the acetone on it. Blamed the girl who did it, said it was a bad job. I told her I prefer it to stay on and not come off in two days. The girl who does my nails doesn't have any issues getting it off. She went back to eating and yelling to the other workers. Didn't ask me what shape I wanted and none of them match. She put the new color over a ton of the old color and that was it. Gave them a second chance and won't go back. I don't understand the rudeness and blaming someone else for them not wanting to do their job. The two stars are for the location. I like that it's quieter and off the beaten path. I just wish it was a better staff. read more

I generally always see Mary for my manicures & pedicures. She is the sweetest lady who is patient and kind and takes good care of me. She does a great job!! read more

Okay, so as a guy writing a review of a nail salon, one would usually think I would be writing it for a female acquaintance's experience. But no, it is mine. I get my eyebrow waxed and yes I'm not ashamed to say I get a pedicure (Schwarzenegger eat your heart out). And I highly recommend this salon especially from a guys perspective. They are very happy to be of service no matter what gender you are. And prices are very good. read more

Just walked in and asked if they had time for a pedi. Rudely told "we don't have time for you" wow no sorry or maybe later. Walk ins welcome my a$$. You don't have time for my money ever again! read more

Ive been going here for years and Tina is the best. Glad she is still here. She always makes me feel pretty again, thank you

Called and made an appointment to get my nails done, I was on a really right schedule. I get there 5 minutes before my appointment and they tell me it's going to be at least a half hour wait. So irritating!!! Why even make an appointment if they won't honor the appointment. read more

Crystal Nail is a great place, the staff are friendly and the salon has many great massage chairs. The prices aren't the best but they are reasonable. I would definitely recommend this salon! read more

Just got the worst eyebrow wax of my life :( told her to keep them thick and she made them very thin and short. I am a month out from my wedding and just hoping they grow back! She was very rough and jerked my head around as well. I didn't catch her name but I wouldn't come here for a wax if your eyebrows are important to you! :( read more

Typical nail salon, although there were a bunch of little fruit flys/nats flying around (not sure if it was because the door was open or what) the gal who did my nails was amazing! I would specifically give her 5 stars and the gel polish I had her do stuck around well past a month. Although my friend had a horrible experience with the gal who did hers so it seems a hit or miss with the workers. read more

Took my Mom here for manicures. Able to get a last minute apt on a Sat. We were able have side by side service at the same time. Beautiful, clean and spacious location. Very friendly service. Great shellac application by Tina. Will go back. read more

So so service. My shelac didn't even last a week, it peeled right off without even having to soak my nails in anything. Ugh!

I waited almost an hour after my appointment time! I got a full set and not even 3 days later my nail is lifting about to come off also when they filed my nails down they left divots in my nails so they look gross up close. I also got eyelash extensions they looked okay, but constantly were stabbing my eye and I had them for only 4 days, then I got a stye on my eye from the irritation. They are always rude and make their customer not feel important. I'm more than irritated to say the least. read more

I used to like this salon but my latest visit was horrible. I decided to pay extra for an "upgraded" pedicure. My legs reacted badly to the scrub the upgraded pedi offered. My legs broke out in crazy red rash from a scrub & I asked the lady doing my pedi to stop & not do the upgrade. She told me even though I'm not doing the "upgrade" anymore I still have to pay for it. I disagreed. Manager was zero help even though I explained the situation to the manager. Needless to say, I am not returning here read more

Always enjoy my pedicures here. Good job and good price! The massage chairs are great. They really get those cuticles. Sometimes you have to wait when it's busy. You can call ahead. read more

Was a client for five years and for the most part was very pleased. During the last few months My nails started to not be as good as previous visits. I would let them know of my concerns but for the most part they were ignored. My manicurist was rough and hurried. I won't be going back. read more

I feel like every girl who goes here to get their eyelashes done should know this before going back. I originally thought that this place was great, reasonable prices, I mean- $60 for a full set of lashes right? Well, now I know why its so cheap. My last experience on NYE was horrible with Kate who does the lashes there. I went for a fill, and it was an awful experience. Never have I ever felt so much pain and discomfort when getting them done... she uses tape on the lower eyelid to start- ouch. She basically taped my eyeball, so anytime I tried to open my eyes the tape rubbed on my eyeball. I told her this, and she continued to work. At one point i felt a cold rush into my left eye and I believe she had spilled glue into it- because she stopped and left the room in a hurry and came running back... and as she continued she was on the phone back and forth with what seemed like a family member. She was up and down out of the room leaving me lying there for sometimes 10 minutes at a time. Then, as she finished she tapped my leg and said, "open eyes your done" and walked out of the room. Tape was still under my eyes, so I couldnt open them. I laid there in shock. Tried calling out her name but she never came back. So, I blindly stood up feeling my way to the mirror to try to take the tape off of my eyes. It was painful. As I was leaving I was horrified of that place- and explained myself to Kate at the register. She simply responded, "why didnt you call out my name, you can take tape off yourself"... What?! Do your job lady. Then preceded to ask me for a tip. Gutsy. I did not tip her. Not only did this happen but I do have to say that they are completely disorganized there- putting you down for an appointment and then if someone walks in to request something they completely ignore that you are scheduled and work in the walk in. Please, if you are thinking of going there for an eyelash appointment be very careful. Kate is rude, disorganized and completely rough. They lost another customer... read more

Been here many times in the past 10 years and they have always been polite , helpful and doing a good job, BUT today was aterrible experience. Manicure prior to shelac application was done with any bit of accuracy or consistentcy. She said she was done in less than 5 mins, and I could go wash my hands. and it was not very poorly, and owner said it was ok, but I requested it be done again, but not much better. She didnt push back or trim my cuticles, then would do it only for one or two nails. Had to ask her to do the manicure again, but then still didnt do it. Had to ask her to file my nails evenly, very poorly done. Have been a customer for a long time, but will not return again. read more

the lady who helped me barely acknowledged me. i tried to talk to her multiple times to give feedback but could only get her attention by either pulling my feet away or talking to her coworker that was doing my friends pedicure. she was continuously talking to her coworkers and wouldn't answer me when i would ask her questions or address her. she cut the skin around my toes so much i started to bleed. she cut the nail on the sides of my toes so now a few days later my toes are red and swollen and hurt like hell! her coworker up sold me to shellac. boy was that a mistake because atleast with regular polish you can fix the edges up a little when you get home but with gel you're stuck with it. i tried to point out pooling and she ignored me. she also bumped my toes into the nail lamps multiple times and messed up the polish but carried on like nothing. not to mention - the lady doing my friends pedicure was super nice and actually talked to me but.. my friends toenail broke so it had like a chip missing and the lady painted her skin where the broken part was instead of filing it and making it even? like painted the gel polish on her skin where the nail would be to make it look like it wasn't broken. i won't be going here again and i'd recommend going elsewhere. read more

On the recommendation of a friend, I treated myself to a pre-summer deluxe pedi at Crystal Nails off 82nd / Johnson Creek. I received a deliciously relaxing foot & leg massage, followed by some exquisitely detailed toe art (freehand, not stenciled) for $35. The salon is well lit and spotless. The women here are friendly, efficient and creative. Crystal Nails is definitely deserving of 5 stars! read more

I went in here after reading the reviews which were all pretty good. So here's how my visit went. I have pink and white solar nails. I went in for a fill and color change. The lady proceeded to fill my nails then told me to pick a color. I did, but something was off since they had me pick basic nail polish. I said solar or gel right? She agreed then sent me to a lighted table and told me to wait 15 minutes. I immediately said no, this is wrong. Gel nail polish sets in a minute . So they then proceeded to usher me over to another table where another lady took off the polish, charged my card for the second time, then painted them quickly and sent me on my way. All in all they charged me 41.00 for a fill and 2 paint jobs of which lasted 1 day before all the corners chipped. Will never go back. Terrible job and very expensive. The whole set was 35.00 but the fill is 41.00? So wrong read more

I received a gift certificate for here, otherwise I would not have gone based off the reviews. I wish I hadn't. I made an appointment for 5:30 for a shellac manicure but before the lady hung up she said to come at 5:15 instead. I showed up right at 5:15. They were not even close to prepared. It was almost 6 before I was in a chair. The girl who did my nails did not speak a word to me. Not only did she shred my cuticles, she made them bleed. She then asked me what color I wanted so I picked it. The polish was so thin, you can still see through it. I hoped maybe after two coats it would thicken up. Before I could even look at them she was applying the top coat. She then took off. She was no where in sight. I asked the lady next to me if we could add another coat and she said she couldn't because they already out the top coat on. I didn't even mention that they appear to be grown out by 3-4 days. Terrible customer service, products and quality. I wouldn't even give it a full star! read more

Crystal Nails - Nail Salons Near Me - Portland, Oregon

Crystal nails is a wonderful place to go for a Mani, Pedi, waxing, and even eyelash extensions! They're all so friendly there and very welcoming! The nail polish selection (regular and shellac) is great! Highly recommend coming here. Every time I go there, I leave with a smile on my face! read more

I have been coming here for years. Great service. Kim and the girls are always so friendly and remember your name by the 2,3 visit. Prices are very reasonable. If your coming in on a weekend I would call ahead for an apt their always busy. read more

OK - the work here IS excellent and the best around. So why the poor review? I have been coming here since January - was so excited to find it - recommended it to several people. But yesterday I took my daughter and we each had a shellac manicure. When I checked out she added $3 to remove the old shellac (they had put it on 4 weeks ago and half the nails were already bare!) and $3 for "sparkles". OK - I always get sparkles and have never been charged for them or for old shellac removal. They charged $5 for my daughter's French tips and another $3 for adding a silver stripe. Perhaps when they were showing us the options they should have mentioned the add-on fees? So to recap, they do a great job, but WATCH OUT - they will jack up the cost at checkout time. I hope the fees were worth it to them because I WILL NOT BE BACK. read more

Good experience! Quality work and they took their time. They were very busy but made it a fun atmosphere. One woman helped my sister to the car because she was carrying a baby, diaper bag, and purse. A bit expensive, but good! read more

Crystal nails is a great nail place! I always come here for pedicures. They always taken their time and give a long massage. I love that they pay attention to how I like my nails cut because I love to work out and can't have my feet hurting me. I come here every 3 weeks and they always take good care of me. read more

I am very picky about my nails... how they are shaped when being filed, how smooth the polish is, my cuticles being trimmed, etc. Isn't every woman who is paying to have her nails done? Crystal Nails is, by far, the BEST nail salon I've been to (which have been many in several states). I prefer french polish style on my nails and LOVE the new shellac polish which stays on for easily 3 weeks (or longer). I wish I could post a picture of the last mani that my daughter and me had done at the beginning of May 2012. I've been coming here each month for over a year now. And the place is very clean (something else I'm very picky about). Shellac french mani (for your own nails) =$30 and I usually pay 5 bucks for a tip. Prices are similar to just about every nail salon run by asians (i'm japanese). Only difficulty is that sometimes it's hard to understand them although they understand english just fine. read more

I have been going to Crystal Nails for well over a year, probably closer to two years. I have always seen Mary for my Shellac Manicure. She is really just the best!! She treats me extremely well and does an amazing job. I have never felt rushed and have never been dissapointed! read more

I've always had good service here for pedis. Great price, and they can do cute designs! I definitely recommend making an appointment

Horrible!!!! I always scheduled an appointment because I have to find a babysitter for my toddler. And once they did a pedicure for 1 hour and 45 minutes which could have been just 45 minutes. And the lady who did my pedicure always answered the phone and newcomers. then she used a already used exfoliating bar on my feet that I noticed too late. So NOT sanitary at all. And you pay extra if you didn't bring your own set of tools. Another time I got a gift certificate to go, so I scheduled an appointment. I had to soak my feet for half and hour and they started working on a lady who came after me. There were few available girls who could do it and they were just walking around. So I just got up to leave and only then they acknowledged me, but i didn't have time to stay anymore, it was supposed to be fast pedicure. AND with all this I was pregnant with a huge belly and to think how they treated a prego woman, its beyond disrespectful! read more