It's a chain, and you do get what you pay for. 3.5, rounding up to 4. I used to be a huge fan of…read morefive guys but it's been a while since I've been back and now I remember why. The portions have significantly gone down and the prices are super high. While the fries and burgers are good they are generally super greasy where I feel so gross after. I miss the crisp fries that we used to get with the orders. The staff is kind of a hit or miss, I know it's a location outside the outlet mall so I'm sure they get super busy. Overall, an okay experience, you know what you get with five guys if you've had it before.

I used to go to the Waukegan location and had to change due to the horrible service there and would…read moreconstantly mess up my order every time. This Gurnee location is phenomenal. Great staff great management especially the manager Mike awesome guy and has great leadership skills takes care of his customers. First impression means everything which is why I continue to come back thank you.

Other than receiving pickles on a burger I specifically ordered plain, everything was okay…read more Unfortunately, I am allergic to pickles, so this was more than just a minor mistake. I clearly stated in my online order that the burger should be plain with only cheese, and I trusted that those instructions would be followed. As a result, I became sick after eating part of the burger, which was extremely disappointing and concerning. I understand mistakes happen, but this experience has made me hesitant to order again. Customers should be able to trust that special requests and allergy-related instructions will be taken seriously. Especially when it's online and easy to read and follow. I also ordered two mozzarella stick orders, one with marinara sauce, and one with ranch. Got two orders with marinara sauce. No ranch. Annoying.

Best burger in lake county Illinois. Beat's Culver's best, without question. Cheaper, and…read more better...it's like 1984. BTW have you read 1984?

I stopped by Portillo's and had an excellent experience from start to finish. The restaurant was…read moreclean, well organized, and had a fun atmosphere. Even though it was busy, the line moved quickly, and the employees were friendly and efficient. The food was fresh, hot, and full of flavor. Everything tasted like it was made to order, and the portions were generous. It's easy to see why Portillo's has such a loyal following because the quality and consistency really stand out. Overall, this is one of my favorite places to grab a meal. Great food, fast service, and a welcoming atmosphere make Portillo's well worth the visit. I'll definitely be back again.

When it comes to portillos it's always a yes. This location is one of my favorites, not every…read morelocation has a barnellis and this is the closest one that does. The decor inside is always so fun for each location. You can either order at the kiosk or walk up to the counter and wait for your number to be called. My go to is the beef and cheddar with hot peppers and their classic cheese fries. You can't go wrong with their classics. They also have decent ribs, you will need to wait about 20 minutes or so for it but it's delish if you've got the time! Although I've been convinced that I need to try their pasta with vodka sauce with chicken. That might be the next move. All in all, I love this location because it's always a perfect dinner spot when we're done running our target errands. Their drive through line always look long but we've never waited more than 5 - 10 minutes to order and get our food both drive thru and inside.

I love a good cheese steak sandwich. But this place not only doesn't make a good one, but the…read moreowner/manager is very bossy to his employees and is loud doing it. This is a mall and I realize the mall can be noisy, but he is talking so loud, the person is hard to hear at the register. Let's discuss the food. I ordered the old school. It was an extremely bland, unseasoned, cheese steak sandwich with "extra steak, cheez whiz, and sautéed onions". The bread was nothing special. The Skin-on cheese fries were undercooked even though they were hot. But no salt? Then there is the price... way overpriced.

Fresh and delicious! What a great Philly cheesesteak sandwich! Made to order and with desired…read moreingredients. Nice, friendly service. Good value!

Literally the best burger and fries I have had in YEARS. I generally don't review and rarely eat…read morethis type of food but the next time I do, it will be from here

We came by for some ice cream after dinner and with it being our first time we weren't sure what to…read moreexpect. When we walked in it was total chaos with 4 different lines, some folks waiting to order food, some waiting on take out and others just not sure what to do. We had about 10 people cut in front of us to order ice cream because we weren't sure and they just kept helping people next to us. After about 20 minutes of waiting we finally got our orders only to be totally shocked that each cone with 1 small scoop of ice cream was about $7 each. When the ice cream didn't even fill the cone. We should've just gotten a point for that price since the pint was $8.50. The ice cream was really good, but perhaps we'll try an off time where it's not full of people to visit again.

I ordered the 5 piece chicken tender combo for pick up for lunch because I was craving tenders. I'd…read morenever had Wing Snob before so I can't speak to their wings, but the chicken tenders were so good! The meat was well-cooked and not at all dried out, and the breading was seasoned and crispy. I got buffalo sauce and ranch for dipping, but they have a good variety of sauces that I look forward to trying in the future. The service was quick. I ordered online and showed up within 10 minutes, only having to wait for 1 minute before my food was ready. Their location isn't set up to allow you to eat inside, with no tables and just some chairs to sit in while you're waiting. I would definitely recommend checking them out!

I was told to visit this place by a friend and I was really happy I did. The wings were delicious…read more(I really loved the awesome sauce! Also the hot Cheeto fries was amazing. The portion size was so gigantic! You can definitely feed a few people with that. I would definitely say go take a look at what they have to offer as far as dessert goes because we ordered a caramel apple cheesecake and ended up being given a slice of caramel cake which I did not like. The place looked very clean. I will be back for sure.

This pizza was insane! Think of LAYERS…read more THIN crust 1 inch of cheese and toppings THIN crust Sauce Razzle Dazzle of cheese. This was easier to eat once it cooled. I could barely eat 1/2 a slice it was so filling. Not pictured - the burger and 'chips' which honestly stole the show for me!

Went in for a burger and we ended up ordering the grilled chicken club and the Italian beef and…read moresplitting them between us. The grilled chicken club was delicious and beautifully seasoned and the Italian beef was also delicious. I particularly liked that none of the food was overly salty--often a problem with Italian beef. I liked that the bread for both sandwiches was soft but toasted and was really fresh. The place was spotless and the service was good. We got fries with one order and the homemade chips with the other. Both were very good but the chips were thicker than I expected and a surprise standout. I wish I had room for one of their ice cream desserts as they looked really good. We will go back here

Want to be part of a family? This place is just that. Sooo many regulars here and the staff…read morerecognizes them immediately. From the outside of the building you can't really tell what is inside. The windows are all darkened and the entrance is set off from the dining side. But once inside, I weaved through the maze of tables to get to a booth on the other side. This was the quintessential family diner. Not fancy by any means, just an atmosphere where having a conversation with another table (which I did) is not unusual or extraordinary. The food was hot. The ham and cheese omelette was nothing special, it was a rolled omelette which I appreciate. The hash browns were fresh. When I say fresh, I suspect they actually shredded the potatoes that morning. They didn't have that frozen from a bag flavor. The one thing I wish they did, was shrink the menu. Choice fatigue made me choose my own standby this time. This menu is huge, I'd say it gives Cheesecake Factory a run for the money with menu size. Overall though, this is a place that you could easily make "your place" for local food spots.

I have been to Mauri's a few times before and had reviewed the restaurant in the past, but once…read moreagain, for whatever reason, my previous written review is missing. I'm not sure why this keeps happening. Mauri's is a family-owned, family-friendly restaurant that serves tasty breakfast/ lunch fare. They have omelets, skillets, pancakes, waffles, Mexican breakfast dishes, sandwiches, and more. Mauri's is a community staple and popular among the locals. They have a nice variety on their menu, and the pricing is reasonable. The restaurant is inviting and has a good ambiance. In the past, I had tried a couple of different varieties of their omelets, which were good, especially the Acapulco omelet and Azucena omelet. On my recent visit, I ordered their Country Chicken Skillet that had chicken, chorizo, onions, mushrooms, and green peppers mixed in with hash browns and topped with cheddar cheese and two eggs cooked your way. I also asked for tomatoes in my skillet, which was a $1 upcharge. My wife ordered the Western skillet that had ham, onions, tomatoes, and peppers mixed in with hash browns and topped with cheese and two eggs. We had a choice of toast or pancakes, and we both got pancakes. Mauri's offers a choice of regular pancakes or pumpkin pancakes (no upcharge), and we chose pumpkin pancakes. For my little guy, we ordered a kids' meal that had one egg scrambled, hash brown, sausage, and wheat toast with a side of butter and jam. We also ordered a Belgian waffle with cinnamon apples and pecans. Additionally, I had a hazelnut iced coffee, and my wife had an iced caramel cappuccino. Overall, the food and beverages were good in taste. We like our dishes. Initially, in my skillet dish, the hash browns were burnt, and the pumpkin pancakes were a bit overcooked. Thus, I requested my dish to be redone. One of the staff members promptly provided the desired response and service, and my new order was ready shortly. After re-cooking, my dish tasted delicious. It was exactly as I wanted it to be. I didn't ask for a redo in the pancakes. They were okay. I also like the Belgian Waffle a lot. The pecans were stuffed in the waffle, which was great, and there were plenty of semi-big pieces of cinnamon apples on the top. My hazelnut iced coffee was refreshingly delicious. I liked the use of flavored ice in my drink. We received good, friendly service (same as in the past). We like coming here occasionally and supporting the local business. Mauri's is a good place to get delicious breakfast/ lunch meal. It's definitely worth checking out if you haven't been here before.