I don't understand all the negative reviews for this Walgreens. I've been coming here for two…read moreyears and it's by far my favorite pharmacy. The pharmacists are incredibly nice and go above and beyond to help with whatever you need. So often I've been checking out and the pharmacist will realize that there is discount card that makes a medication cheaper than my insurance so he/she will go back and redo my prescription barcode etc so that I get the best deal possible--without my saying a word! One time I was buying some skincare products along with my prescription and the pharmacist even called and asked the makeup counter for a coupon for one of the Olay Regenerist products for me. They have tracked down doctors for me late on Friday after the doctors had left the office. They have helped me problem-solve when I needed a medication and neither they nor I could reach my doctor for the weekend. They just truly go above and beyond. Plus they are friendly and knowledgable. I always leave feeling the pharmacists here care. They're really exceptional. Some of the pharmacy techs are SO nice too. There is one woman in particular who is so bubbly and kind to everyone. The managers are also friendly and remarkably helpful. As one person already described in her review, the managers always ask if they can help you and they are eager to do whatever they can for you. One of the regular store checkout guys is also so nice and chats with me for a second every time I see him. It's just really a quality place. If you want to go to a pharmacy where you're just a number and they don't give a crap about you, yeah it might go a little faster. I personally think it's worth the extra two minutes to go to a pharmacy where they know my name (and often the names of the customers before/after me too) and where they give so much attention and care to each person who comes through the door. It's the kind of quality customer care that my parents talk about missing because, unfortunately, it hardly exists anymore. I know it's weird to be so enthusiastic about a pharmacy, but I love this Walgreens. I hope they don't ever change. Highly recommended.

Good people at the store but the pharmacy is woefully understaffed. Many perspirations have to be…read moredelivered from Dallas for a 2 to 3 day lead time. I have to ask myself why I get a prescription here and have to wait 2 days when I could get it overnight from Amazon.

I normally have a lot of anxiety during health visits, but the team here made it very easy for me…read moreand comfortable. Nicky was my nurse and she was so kind and easy to talk to. she make me feel so comfortable and a lot less anxious than i was feeling when i walked in. she also gave me a vaccine that i requested and it was the smoothest and quickest one i've ever received. she's very good at her job. the provider was also incredibly kind. i believe her name was cynthia. overall i had a great experience here and i would definitely recommend it if you think you have the flu, covid, strep, or another viral infection making you sick. and they saw me within 5 minutes of me getting there! it was great

This is for the minute clinic. While they have been somewhat helpful in a pinch in the past this…read morevisit was awful. I was in a lot of pain due to an ongoing issue so just getting here was rough but my doctor was not free until a future date and was hoping for some help. So I pushed through, usually my wife is with me to help but she had to work. There was as usual just one person on, so I was seen sometime well after my appointment time then they literally did nothing. They didn't or couldn't prescribe anything more, they didn't look at anything or test anything. The last time she at least probed and looked for pain. They suggested seeing a doctor which I already had scheduled, they wouldn't know that but still. Seems they can't prescribe anything strong for pain relief and so I paid and traveled in pain for nothing to be done. It was the worst experience and to pay for nothing, not even advice beyond see someone else which I already figured out and had planned is really really frustrating. It seems almost like insurance fraud for the part my insurance paid since nothing was done. Unless I have NO other choice I will not be back here again.

It was a t mobile promo for free 10 wallet size pics! At first I was thinking the quality of the…read moreprinted pics maybe substandard. Their photo app has a notification you can set up and when it's time for me to pick up the order---I went. Lots of parking space. No line before 5pm on a weekday. Amazing turnout of the picture order. I forgot how lovely it is to have hard copy pics! Definitely coming back for this service!

Customer service is no longer in existence at this pharmacy. The lady working the counter was…read morerefusing to assist an old lady without any empathy, compassion or effort when I arrived. Stone faced she repeated the same I'm not going to help you at all line to this elderly woman until she left almost in tears. Heartbreaking. She then instructed the guy who was trying to help me not to make any effort to help when he wanted to. I was told he is a trainee so they are actually training the goodness out of their new people. The store manager was abrasive with me when I asked her for help. So just don't expect any humanity or efficiency at this store.

Thank god for this Walgreens! Messed up dying my hair and had to get more dye before work the next…read moreday . I miss the days of Walmart being 24/7 so I was so happy to find a location close by that was open. There are no stores open 24/7 anymore. They have some really great products that are higher tier for a convenience store (hair product wise). *The pharmacy isn't open 24/7*

This store was clean and well-stocked. I saw employees available on the floor, in the pharmacy and…read moretwo at the registers. The cashier who helped me was courteous and helped me with the in-store coupon I was using. Like other Walgreen's, it has the regular vitamin & supplements deals of BOGO 1 free or 1-50% off. They have end cap displays of Walgreen's brand products or seasonal items. I also found basic household supplies. I wouldn't come here for a regular grocery trip, but this would be a good place to come to in order to pick up any items you may have forgotten or simply need at the moment. This location also has a photo department. One thing to be aware of is that there seems to be a homeless issue. On this visit there was a man sleeping outside the entrance.

We came here to pick up some scripts I recently had to get. It looked fine walking in, the Photo…read morelab was weirdly dark even though most of the employees were over there. The pharmacy staff was frankly the best part. The tech was friendly, fast, and confirmed they had all the meds in stock before saying they would fill them. The big thing that caught our attention was in the short time we were there we spotted THREE roaches dead or dying. Shana saw a dying one in the woman's restroom, there was a dead one in the pharmacy waiting area, and finally a dead one in front of the food freezer. There are most likely more but that is gross to see three that obvious. Since we were waiting, Shana grabbed a snickers bar and went to pay at front registers. Normally at every Walgreens it is the big register, with all the stuff behind it that is the one in use. Since the employee was also over there that is where Shana headed. Employee said something to Shana and Shana was surprised and said sorry and went to other register. The employee was not pleasant, took their time getting to the register they sent Shana too and was just not a good experience. I don't claim that you have to like the work but if we were nice, you can try the same. They treated us like we were the biggest bother and they were frowning and upset the whole time. It was a blast. I have worked for Walgreens, I know they are awful but if the customer was nice or at least not a jerk then I could still smile and try and be pleasant. Its not hard normally. Then to treat us like we are dumb for going to the register you were working behind. Just not great. Walgreens doesn't care about the reviews or its employees but hopefully this helps people try and avoid this store. The second star is purely for the pharmacy staff.

Don't trust the pharmacy at a Walgreens. They are always understaffed and overworked. I have…read morereceived the wrong prescriptions and wrong doses in the past. Their scrips always have something wrong and are often incorrect nor are they ready when they are suppose to be. I cannot say I am a happy customer because that would be a stretch! The problem is that almost all the other chains are operating exactly the same way.

I was making a purchase. I entered my ZIP Code incorrectly. The woman continued to yell at me that…read moremy ZIP Code was wrong. It was not wrong. I even showed her my driver's license to show her. It was correct. The woman said if I put my ZIP Code in wrong one more time, I would not be able to make a purchase. I told her I'm just trying to buy items from your store. Keep in mind, my ZIP Code was correct. I was entering it 100% correctly each time. According to them, my ZIP Code was correct in the system, but in the part that has discount coupons, there was a different ZIP Code in there. I get all my prescriptions here, which are a lot. I'm a senior citizen. I also shop here a lot, and I've never had a problem before as far as my address being wrong. I don't work for Walgreens. I'm sorry Walgreens doesn't understand that I don't work for Walgreens. I cannot program my address in their system. According to both employees, you'd better know the incorrect ZIP Code that they've programmed into their system in the part regarding the coupons, or you will not be allowed to make a purchase after entering your ZIP Code correctly three times. There is no way for a customer to see what ZIP Code they have in there, but the people who work there, the only ones who can fix that, are not responsible. It's the customers who are responsible, and we have no way to fix it. There was no apology at all. Just yelling. And she said, "I hope you feel better." At this Walgreens, when the employees yell at you and tell you your ZIP Code, which is correct, is not, and that you can't buy anything here unless you are able to guess the wrong ZIP Code they have put in, they think any negative reaction to that, any complaint about that, means you don't feel good. All I was trying to do was pay for items by inputting information correctly. I have never experinced or heard of worse customer service in my life. This Walgreens makes it clear they do not want people shopping here at all, which is fine with me.

Best Walgreens near me. Wonderful staff and they always are happy to help or answer questions…read more Their pleasant "hello's" and "welcome's" go a long way.

Came here to print out some photos! The staffs were nice and got my things ready in 5-10 mins after…read moreI submitted my order! Love it!

Very busy Walgreens, at least the time I was there. It is well stocked too. They were quick with…read moremy online/curbside pick up orders. They delivered their promise of 30 mins from when I place my order to when it's ready for pick up. Pick-up was a bit of a mess but they figured it out once I called the store after waiting at the curbside pickup parking spot for 5 mins.

This CVS pharmacy inside Target has worse customer service than the CVS Target pharmacy on Mopac…read more Somehow, they had ALL of my prescriptions on default for using a coupon instead of billing it to my insurance. I was charged an arm and a leg on my prescriptions the last five months, even though I had met my deductible. When I kept questioning how much insurance was covered, Joe G., the pharmacy manager and the female Asian pharmacy technician, kept claiming my insurance or coupons were used. Uncheck the darn box and see how much it costs with insurance billed instead of using coupons. There's also a bug in their software, which claims Navitus insurance was used when I have a different insurance. It wasn't until I drove down to the South Austin Target location that the pharmacy technician Alex discovered that filling covid tests should be free instead of $74. He unchecked the default of using a coupon on all my prescriptions. Simini runs a tighter ship at the South Target location. I went back to see Joe G., the manager, at the Great Hills location. I showed him my Express Scripts insurance card and Joe G. claimed I could only fill prescriptions at Walgreens or Costco. What? I've never filled a prescription at Walgreens or Costco in my life, and I told him I had been seeing Simini at the Target South location for twelve years. He gave me a refund over the last three months of over- billing, where they billed to coupon instead of insurance. The only thing I didn't have him back check was my Armour thyroid, whether it would have been cheaper to fill a 30 - day vs. 90 - day supply. Minus two stars because Joe said their location doesn't typically check if it's cheaper to fill one month vs. three months, or coupon vs. insurance. The only pharmacist at the Great Hills location who does this is the Latina pharmacist (probably a temp). Joe put it in my profile to search for coupons when my deductible is reset at the beginning of the year. But honestly, they should be doing that for all customers, not just me. When I told him that my insurance didn't didn't cover 90 - day supplies until after three months, he claimed he didn't know because they don't check for that at the Great Hills location. I told him it was his Latina pharmacist who told me that the previous week. These are the kinds of things a good pharmacist will look up for me and the customer service I expect from every pharmacist. I may switch to Symphony Pharmacy for this reason. Joe G. refused to fill an order for covid tests, citing we needed a prescription with our Express Scripts insurance. I've filled 8 tests at Target South with no prescription before. I'm definitely not coming back to this location again. Perhaps he billed it to coupon again for $74. Five minutes after Joe G. told my husband that Express Scripts doesn't fill covid tests without a prescription, my husband went to the CVS on Anderson Lane and they were able to fill four boxes for free using our insurance without a prescription. When I called Joe G., he said he didn't even try running it through our insurance. We are never coming to this location again. Apparently, Joe G. isn't aware there are different tiers with every insurance.

Shenna (phonetic - I am not sure how to spell her name) is an ANGEL. I panicked and called her back…read morelike 8 times back to back with something new and each time she was very pleasant, helpful, and kind to the fact that my brain was NOT on right! After a few calls, my meds werent available and she made sure i got them ordered/transferred (there were 2 of them) so i can stop being stressed out.