I came in looking to buy some snacks and maybe order a print for my graduation but what I think is the manager Sergielou (her name tag said Sergielou) made me so uncomfortable and upset I left without making a purchase. She's openly disrespectful to those around her while she's on the clock and I caught her rolling her eyes in front of customers. I understand customer service is hard, and people have bad days, but as the manager you must hold a level of professionalism that I simply did not see today. Hope she bounces back and learns to be kinder. read more

Never met a rude pharmacist until yesterday. This lady is rude, condescending, and obviously hates her job and the customers who come there. Will never use this CVS pharmacy again and I recommend everyone to pick another pharmacy location. read more

Chronically out of stock. Understaffed. Overworked, underpaid, and increasingly corrupt and incompetent beings who are directed to quiz doctors and patients, question medications, and drag their feet as they monitor patients to flag and then disregard complaints filed with both the California Board of Pharmacy and the CVS "headquarters". They'll leave you over five days without your daily medication and refuse to order medication in anticipation of their patients' repeated identical orders and say it's not their problem. Customer service is dead. I'm always amazed when my medication is in and never informed of the current status without holding over 20 minutes. The computer system is not based in real time and often incorrect. There's a national problem in that industry and this place is worse than any options I've tried. read more

I was in a hurry, running in to pick up a few things and normally when you ask someone at these stores, they have no clue where anything is. Bobby on the other hand was amazing! He knew right away exactly where two items were located that I was looking for and I was in and out of there and 3 minutes. Thank you Bobby! read more

1:45 pm and nobody in the pharmacy section, they went on lunch and should be open by 1:30, which why would they all leave, Its a pharmacy you have my medicine! It is annoying to have to drive back and forth waitng for you read more

I bought a bubble machine yesterday but unfortunately it didn't work. I brought it back today to do an exchange however they were sold out. J Burnett was willing to look up different stores that had the item and even printed me out the address. He was super helpful and went the extra mile with his customer service read more

Friendly and helpful staff who know where things are. Seasoned professionals who know how to answer a full spectrum of questions. And so many more delicious treats stocked up! read more

First off I had to call twice. Then a chick or associate answered and I asked a question but before I finished she said no and hung up... so thanks read more

8/2/21 Walk in for 1st Covid shot. Friendly pharmacist, , no wait,, told to come back for 2nd shot in 30 days- "Don't be more than 1 week early or 1 week after 30 days." 5 STARS 8/27/2021 WALK IN for 2nd shot. Pharmacist says can't give it to you, you too early. You have to wait more than 30 days." I become a batch, tell him what I KNOW the other pharmacist said. He relents, gives me the shot, even though he's breaking the "rules" 2 STARS 2/1/2022 I WALK IN, NO ONE WAITING, 11AM, RX SAYS NO WALK INS ALLOWED! WHO'S RUNNING THIS PLACE I USED TO TRUST, ARE ANY OF YOU REALLY QUALIFIED TO GIVE A SHOT!!!!?? I WILL NEVER BE BACK. HOPEFULLY WALGREENS OR COSTCO ARE PROPERLY LICENSED. read more

If you need to use the restroom don't bother to go here. Employee said the store manager is keeping the restrooms closed to customers. The one on Temecula Parkway's restroom is open to customers. CVS should have all restrooms open to customers. read more

I'm back to leave another review because my original review disappeared. Hmmm..how does that happen CVS. I'm pleased to say I'm getting great service at Rite Aide. Their pharmacists and cashiers are miles ahead of CVS as far as how they treat customers. CVS frequently were out of medications. I had a terrible bout of pneumonia and was prescribed an antibiotic. They held my prescription saying they have to order the medication and it takes a week. Are you kidding me..they wanted me to wait a week when I can barely breathe. The real clincher was they would not let me transfer the prescription to another CVS close by that had the prescription in stock ...or another pharmacy. Holding my prescription hostage. The employees at Winchester and Margarita are so rude. They need to clean house if they want to survive. DO NOT GO HERE, GO TO RITE AIDE. read more

And today is Thursday at 7:15. I'm not quite sure what the woman's name is but she is horrific. I tried to give her the benefit of the doubt but every time I go in she is very very rude. Management needs to know that this kind of person is representing CVS. I don't want to call her out by name. But if management is reading this, she is working at this location right now at this time. I'm sure you can figure this one out. She always has different color hair and different color wigs. read more

First let me say this is the cleanest, most organized and professionally staffed cvs I have been to. I love coming here Every day. Today, I was so pleasantly surprised that a staff member remembered my last visit. Her name is Abbey, and she reminded me that I forgot my receipt which had my cvs bucks. It was a minimal amount, but the fact that she saved my receipt until my next visit is without question Phenomenal. I have been coming here for years. And I will be coming for many more, because of Her. I dont know if she is a manager, but she should be...if not the CEO!!! Its people like this that make this cvs my favorite! I love you guys and I will be a customer for Life!!! Thanks again Abbey! Your awesome attitude and work ethic makes my day! read more

Gone here for years. Employees are friendly and fill orders quickly. also they accept good ex and other savings apps so we can always get a good price on medicine. read more

Nice store, and our clerk was a nice Latina lady who checked us out. ( only way for me to explain, I should've checked names).But When we were getting checked out 2 very privileged men walked into the store. She kindly asked if the men could put masks on- the younger one did grab the masks, the big one didn't. They continued to walk around the store like nothing. Then, the another Lady who worked there with the bangs and glasses welcomed them into her check line like nothing- obviously not an incident-because she remembered to tell me to turn in my bathroom key when I was on my way to do so already. It was sad to see 2 people in that store have no respect for the safety of others around them and also to her own co worker. read more

Great customer service. All the cvs employees are always so friendly and helpful. Shout out to Paula, who kindly helped me get $10 off by signing up for CVS carepass. She was so sweet and helpful I had to post on Yelp. read more

This review is for Paula. She was seriously so sweet and sociable. She gave me some advice on a brand I was buying, and actually found me a dupe that has the same benefits but cheaper. She is the type of employee that leaves you smiling when you leave the store because she is just so welcoming. Thank you again!! Xx read more

People up in the front are nice. People back in the pharmacy are straight assholes, I went there to get a covid test and they closed an hour from the time I showed up. Straight up told me "well dude it's too late" I looked at her and asked if they closed a hour from then and she said "yeah but we have to clean and all that so we can't take patients now" it was a whole bunch of bullshit because when I came a lady had been called into the other room so they were taking patients she just didn't want to take me so she can sit around and not help me. I'd recommend going to the cvs that's inside of target across the way, because this cvs pharmacy employees are shit faces. read more

I was in the store and needed passport photos. He was the only person there. He had a line and was courteous not upset. He was a nice man and thank you for your help. read more

Excellent customer service and open all the time! Couldn't believe they were open on New Year's eve near midnight. I was sick and so was my toddler, so having everything I needed was important. Great options too! Of course I will be back! read more

No problem with the store, but I won't be going back because of one employee there. Not sure her name, but she had on a green wig the last time I saw her. She is BEYOND rude. I don't even know how someone like her can be employed. The first time she was rude, I assumed she was just having a bad day and I gave grace. Second time I dealt with her she was short and rude with me and another customer. Yesterday she let out a loud sigh of annoyance because she said "next" at her register and the customer in line didn't hear her right away. This woman is miserable and doesn't attempt to hide her dislike of dealing with people. read more

I can't find a CvS in this town with a competent pharmacy. Why have an automated, telephone refill function if the date and time you're told for when the prescription will be ready is fictitious? read more

All good. This CVS seems to be a little bit smaller than other store locations, that might just be my interpretation though. But it seemed like they had less items here. Anyway, it was nice and clean and everything was in its designated areas in the store. Staff was very friendly and helpful to me during my visit. This is not my typical CVS store, but I would come here as a second choice if it is convenient. read more

CVS I need some help looking for a product and looking for passport picture. Tim told me that he is the only one here so I couldn't purchase the product neither take the picture really bad customer service . Won't be back ever read more

Munchies, alcohol, medicine, birthday cards, and swishers. Sounds like they have it all. Everytime I've come here, they've had everything I needed. One time I needed Maker's Mark whiskey specifically.... and they had it! and they had it on sale! Man... worth it. Never really a wait and it's in a great location. No complaints. read more

On the CVS website, they advertise the 22 oz bottle of Simple Green cleaner at $5.49. That this price is only valid in the store, and you cannot order it online. I drove to my local CVS at this location because it said there were several in stock. When I got there, they were selling it at a 27.4% markup. I spoke with the manager to let them know the discrepancy. She told me they are "not allowed to match their own website" that "the price in the store can vary by location". I explained that the website said $5.49 was the price "in store" and it's not available online. She would only reply that "we are not allowed to match online prices". I realize in the grand scheme, that $1.50 is not a lot of money. However, when I research a price, get in the car, drive 15 min there, 10 min in the store, 15 min back home, I don't appreciate getting suckered with "bait & switch" pricing while wasting more than 40 minutes of my day. I will of course NOT be returning to CVS for anything and I recommend the same for any other consumers. read more

CVS Pharmacy - a bottle of simple green all purpose cleaner - Drugstores Near Me - TEMECULA, California

Very upset with the treatment my 89 year old father received when we arrived for his covid vaccine. He was denied the vaccine due to their system not matching his name to his insurance card. How is this possible when his meds are filled by cvs monthly! They had me call Medicare while I was there and were given the name to use and they still could not match. After we left they call me to try another option...really? They waited until I left to consider another option? A lost day of work, and now I need to make another appointment and wait for availability. Incompetents!!! The CVS at 30640 Rancho California Road is the worst CVS I have ever been to and will never return. read more

The pharmacy is lighting fast on filling scripts I live on ranch cal rd with two cvs by me the one by target always takes forever to fill my script well over an hour the one by Albertsons last two times have filled it under 30 mins today it took ten mins the lady's there are very friendly I now know where to get my script filled every time thank u lady's read more

Great set up and great convenient location. Grab what you need and hardly any checkout line. read more

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Customer service from the pharmacy answering their phone is horrible. Yes, you do get through but get put on hold for 11 mins. Once someone finally talks to you... They can't hear you, then hang up! I called again and was placed on another 15 minute hold. Cmon.... How frustrating! At this point I am so irritated I decided to take my business elsewhere. read more

Exceptional checkers and employees that do everything like greet you, walk you where you need to find something, and always leave you with a smile. My favorite at this Cvs store on Rancho California and Margarita is "Paula".... not only does she know all there is and more but she's always so positive and kind. Such a great representative and staff overall!!! read more

This is one of my favorite CVS's. The pharmacy is outstanding. They were quick to help you and always send a text when to pick up your prescription. read more

Convenient but the customer service can vary. It seems to be best at night when 3rd shift is going

I love going to this specific CVS my favorite, I come here a few times a weeks and the cashiers have amazing customer service, always smiling and in a happy mood. I don't think I have ever come in here before when I don't get a great experience out of it.......until yesterday I was in the store and everyone was nice as always but as Im shopping I hear this sarcastic, rude guy (not sure if he was talking like this to a customer or a co-worker but he was pretty loud about being his way as if he owns the store). I did not get his name however I had not seen him before and I've been coming here for a few months now. He was kind of a short guy with a wrap on his wrist. I don't understand how they could hire someone like that, with all the kind people Ive seen in this store, I hope this doesn't ruin this location for me cause I like coming in and never having to deal with careless people like in other locations. I give this location a five star rating because I don't believe one person should ruin it for the entire store specially if they are always so helpful. read more

Not only do they never answer the phone when they don't feel like it, they do not fill prescriptions according to the dr's instructions and feel no need to alert the customer OR doctor of this fact, half of their staff are unknowledgeable and disrespectful. When a customer tells you that they do not have time to wait 10-15 min for another prescription so they will take the one ready one, it is NOT their job to walk away for 3 minutes, come back and say just another 5 minutes, walk away again to talk about it when I express I did NOT have any time to waste repeatedly until I had to walk out of the store with nothing at all. These are all regular occurrences. Unfortunately they are on my way to work. Maybe this will prompt their managers to review some very basic guidelines with them... As I sit here on hold with them after 16 minutes with no one even having picked up the phone. How pathetic. read more