Pristine got my AC back to tip top shape. It's hard to find affordable good quality AC service, but…read morepristine did the job. They didn't have any openings right away, so you got to reserve early. Now we're set up with their quarterly service so we don't get stuck without AC service again. Thanks Pristine Air Conditioning.

What a pleasure doing business with such a professional company. I have a total of 5 split system…read moreall installed and regularly serviced by Pristine AC. Been doing business with them since 2014. Such a reliable team of people. I shall continue doing business with this 5 STAR company.

The service, quality, and value were just outstanding from start to finish. I had called several…read morecompanies that service the Honolulu area and Aire Conditioner Shoppe offered the best deal. I would highly recommend Aire Conditioner Shoppe as they are very friendly , professional and respectful. I'm certainly using them again.

The AC technicians were very informative, helpful and so accommodating. They did an immaculate job…read moreand cleaned up everything. Wow, I can't say enough about Monte and Rex- best crew ever !! Thank you.

I left a review to the great service and customer service I received by the to great guys that…read moreserviced me Johnson and Roy Lodi's to you both . Mahalo

I originally left a negative review because I was charged a $211.52 site fee that wasn't disclosed…read morewhen I booked the appointment. When I called to ask about it, I was told the company was busy, then that the referral company should have told me, and there were no notes on their end. It felt frustrating at first with a lot of back-and-forth. To their credit, they eventually refunded me the full amount, which I really appreciate. I'm glad they made it right, but I hope in the future they communicate fees clearly upfront to avoid confusion for other customers.

My Fujitsu central AC system failed. I initially went with the HVAC company who installed the…read moresystem in the new construction. That company failed to show up within the service window, and too late in the day to do any diagnostic testing to find the leak. The next available appointment would have been the following week. I called up APB and got a same day appointment. Trent showed up promptly. He pressurized the system and within 30 minutes found the leak in the indoor evaporator coil. He was very informative. APB will charge $200 for the service call, whereas the other company quoted me up to $970 to do the same task.

They came, they saw, they conquered. The guy was extremely knowledgeable and extremely…read moreprofessional. He looked at our system, diagnosed what was wrong with it, and fixed it. All in under one hour. We can only recommend them!

Read the Yelp reviews and called to inquire about servicing my three split units. Got an immediate…read moreresponse from Kimberly. Price was less than what I paid in the past and what others are quoting now. Keahi came by himself but finished the job in less than the estimated two hours. Very efficient and tidy operation. Keahi is the best!

Fast and detailed responses. I was given a tentative quote for a cleaning on my split units after…read moregiving them the necessary information. It was not the cheapest but I was impressed by their timely responses and no sales pitch. Very straightforward. I was given several dates and times to choose from and they scheduled me. Two techs showed up, a little early which was perfect, they got right to it. Super polite, took their shoes off. My AC's were filthy and gross. They cleaned and sanitized without leaving any mess behind. My refrigerant was low with a suspected leak, however that will have to be a next month problem. They urged me to top off and fix the leak as soon as possible and let me know what would happen if I didn't fix it soon. Message received and understood. Thank you Ultimate Air Conditioning! I'll be in touch next month! Ps: the AC was cold before but it is extremely cold and feels super clean now. Shot out to Kimberly for the quick and painless quote and scheduling and to Keahi and Levi for the amazing service and advice!

My unit's power was tripped and as this had happened previously I contacted your company to walk me…read morethrough where/how the box was located and how to reset. Within a very few minutes Chris called me back, walked me through how to access it, used facetime (even helped me do that). You provide such awesome customer service and professional staff. Kudo's to your team!

They have terrible customer service and didn't troubleshoot our a/c correctly, so when they tried…read moreto install the new part, it got toasted again. It's been a week and they have not followed up with us since. Our a/c is still under warranty, so we're stuck with them. Also, I already paid for their first visit, which was a waste because they didn't figure out the problem at all.

Need to give a huge shot out again to Brian and his team…read more We had to get another 18,000 BTU LG window unit unfortunately, because ours started not to cool efficiently. Our understanding is was ether the refrigerant was low and possibility could be the compressor. So we decide to order another 18,000 btu again through the app. Next morning Brian called my wife first thing in the morning and asked when we wanted to pick up our unit, so professional and amazing guy. I picked up the unit and came home and swapped it out in 1/2 hour since the housing didn't need to be changed. The bottom line is we will not go anywhere elsewhere to get AC units just because how professional, courteous, knowledgeable, and caring Brian and his team are. Please don't hesitate to contact Brian. He has a great passion for his clients and business. We need more people like this Thank you Brain and Team!! Iron sharpens Iron!!

hired Affordable Home AC to service my Fujitsu split AC unit. They diagnosed a bad motherboard and…read morecompressor, both covered under warranty, but I still paid a hefty labor charge for the repair. About 2-3 months later, the unit stopped blowing cold air entirely. I called both the technician directly and the company's main line multiple times -- no response, no callback, nothing. I had a second HVAC company come out to look at it, and they found the compressor was still leaking refrigerant because it hadn't been connected properly in the first place. Basically paid for a repair that was never done correctly, and now I'm out the labor cost with a broken AC unit again. The new company I called is actually doing the job right and fixing what should've been done correctly the first time. I've also reached out to Affordable Home AC again since getting this diagnosis and still haven't heard back. I wouldn't trust Affordable Home AC with your AC unit -- if something goes wrong after they leave, don't expect them to stand behind their work.

I highly recommend Malama Air Conditioning and owner Matt. It has been awesome working with a…read morelocally owned air conditioning company that truly understands the meaning of "malama". Matt really does go above and beyond taking care of his customers. I have used many Air Conditioning companies in the past and have learned so many valuable lessons. Like if you choose to pay for the cheapest air-conditioning equipment & service, you will get exactly what you pay for. And if don't mind frequently calling those cheap air conditioning companies to come back out to keep doing repairs. Since they did a sloppy job installing your cheap new equipment from the start. You will more than likely end up paying a whole lot more than what you should have (like us). However, Matt and his company, from start to finish, has always exempted service that is professional, honest, and reliable. They have always taken the time to explain everything clearly, answer all my questions, and had made sure the job was done right. Malama Airconditioning has always been friendly, knowledgeable, and respectful of my home and family members too. I would say Matt & his team, is more like family, we talk story and, he shares good tips and advice about everything. But most of all, Matt has saved my family and I from making a really bad decision in the past, Generally speaking, Matt's input has saved us from virtually losing a whole lot of money and going through a whole lot of heartache. And I just can't thank Matt enough. Another important thing that stood out most was Matt & his entire team's commitment to customer satisfaction, and the personal attention they provided throughout the process. It's clear that they genuinely care about their customers and their reputation in the community. So, if you're looking for trustworthy HVAC professionals who deliver exceptional service, I highly recommend Malama Air Conditioning. My family and I will only use them for all air conditioning needs. Thank you to Matt, Elijah and the entire team for a great experience! Mahalo Nui Loa, Malama Airconditioning!!!!!!!!!

I contacted Malama on a Wednesday night around 7pm. They had a technician (shoutout to Kama!) at my…read morehouse at 0830 the next morning. My AC was fixed by 10am. It was a blown capacitor plus torn ducting in my attic. The price was very reasonable (based on other online reports), and no up-charges for "emergency work" or anything. Kama the technician was professional and really nice. I'd give them 6 stars if I could!