Went through the drive-thru and the workers were so nice! Ordered ice cream and it was just what I needed.

Service lousy, ambiance lousy Much better service here during the day during the week. People behind counter acted lost. Teenagers joking and playing around in the restaurant without any employees saying anything read more

It was a simple coffee order. Original blend ice coffee, 2 creams and 5 Splenda. I watched as the young lady made my coffee. She started with the ice then added several splashes of caramel. She then went to the coffee and pour it into the cup. When she came with my order, I told her I did not want caramel in my coffee, She stated that was the way it's made. I told her to give me another coffee. She proceeds to take the coffee that was in the first cup and put into another cup. Then adds more caramel to the coffee. I again told her that was not what I ordered. She got upset and stared another coffee. This time it was about four creams, and what taste like sugar, not Splenda. I didn't realize there was sugar until I was a good distance from the Dunkin Donuts. I don't use sugar for health reasons. So I ended up pouting the coffee out. I go to Dunkin Donuts at least twice a week. I won't be going to this one again. I'll travel the extra mile to go to one of my regular Dunkin Donuts. read more

The food was awful. I got 2 chili dogs and the flavor was very off. I removed the chili to find a multi color hotdogs, from Grey to pink to brown. The service was horrible, they said they have me a refund but actually didn't. So I went to the drive through to find out they indeed did not give me a refund after saying they did. Ambiance was really off. Like they mustard didn't want you inside and manager wouldn't come talk to me while I was inside. Just avoid this place. I just hope I don't get sick from what I did eat. read more

It was an unreasonably warm day in October and we decided to stop by here for some ice cream. There's plenty of parking but only one bench to sit outside. Since it was taken we had to sit inside. Place our order, found a clean n table, and sat down. Within minutes we had our items. I had the vanilla cone dipped in chocolate - the best. This place also has a drive thru but it cuts right in front of the entrance/ exit out the door. (picture attached) I can't imagine all the close calls as a kid runs out of the store, right in front of a moving car. Whoever manages this spot really needs to consider some sort of fence or warning signs or something. read more

Dairy Queen Grill & Chill - Drive thru pickup is right before the entrance/ exit is the door. So dangerous - Fast Food Near Me - Chicago, Illinois

Every time I come here they mess up my order They also overflow the blizzard cup every time read more

Every time I visit there's a line out the large parking lot and on to Irving. It goes decently fast but this location is super busy which is a great thing! Ice cream is always excellent here. Wish they had peanut butter hard shell for the dipped cones :) read more

Dairy Queen Grill & Chill - May1st 2025 - Fast Food Near Me - Chicago, Illinois

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I had a great experience at this DQ! The staff was fast and friendly, the food was great too!

It's the best place to go. Ice cream is great, burgers are good and they're do very nice.

Not great service today. It was pretty busy--that often happens when the weather is great in Chicago, and today was the first beautiful, sunny, warm-ish day since winter started, and also the first such day after the time change. But... it's not the first time it's been busy here, busier than this even. So I'm not sure why they were so frazzled/rude. I placed an order and before I was even finished with the first item in the order the woman was asking if that was all. I added the second item in the order and again she asked if that was all. I said yes, and then asked her to repeat my order to me since she had cut me of to start. Apparently once you say your order is complete, they turn off whatever speaker they are communicating through, because I received no response after I made that request. I said "hello?" into the speaker twice in the 1.5-2 minutes I was still there before the line moved forward, and never received a response. When I got to the window to ask that they confirm the order, it was correct, but I'm really put off by the rushing/cutting off customers and then ignoring them bit. Beyond that, their parking can be tricky especially when it's busy. There isn't enough space for them to have a parking lot and a drive through lane that goes through the parking spaces, so if you're parked and there's cars much past the menu board you may have to be patient in getting out. But they are one of the DQ's in the area that have year-round hours, whereas some others in the greater Chicago area close for winter. read more

Dairy Queen Grill & Chill - Fast Food Near Me - Chicago, Illinois

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Good food, no thrills, ordered burger and ice cream. No complaints! Will come back again :)

We love Dairy Queen and the best thing in this location is that the staffs are always nice. The only con is that th place is not really clean. read more

Dairy Queen Grill & Chill - Fast Food Near Me - Chicago, Illinois

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They put REAL strawberries on my icecream when I asked for strawberry ice cream, and I'm REALLY upset about this. I wanted a refund but instead I'm SUING. read more

Giving this a 5 star review for the sole fact that the same manager has been working at this location since I was 6 years old... SIX! 28 years later the ice cream still tastes exactly the same and just hits so many levels of nostalgia. As if no time passed at all. read more

I just wanted to give a lil update for shits & giggles! The FORMER-employee(she was FIRED) that I complained about in my review left me a lovely message that I just came across! She said, I am the reason she "HATES WHITE PEOPLE" Ironically enough, I'M HISPANIC!!!!! So, unfortunately this girl could not play the race card today. I, unfortunately get the impression that she uses that one a lot. I kindly told her that I hope she can learn to change her vile attitude, learn from her mistakes and learn to be professional in her next position & that she won't get anywhere in life blaming others for her indiscretions...especially another race! with that said, she is a very young girl so I suppose there is hope! ¡dios te bendiga cariña! Thank you Dairy Queen for doing the right thing! Also, I posted the former employees message in the Dairy Queen photos. Enjoy! read more

This is the 4th year we order the same ice cream cake for my son's birthday from this exact location. 2 years we showed the cake decorator an image we wanted on the cake, she had us send it to her and she printed the image on the cake for us with no issue, the 3rd year we only had her write "Happy Birthday Michael", she did a wonderful job, put sprinkles around the border and little balloons on the top, although simple she went over and beyond making it look great. This year she fought us saying that every year we bring her the printed edible image that's why she did it, we don't know where to print edible images nor have we ever done that, I explained this to her but she continued to stand strong and argue we were wrong or must have ordered elsewhere even after she already said she remembered us. I didn't want to waste anymore time arguing so I asked her to just write "Happy Birthday Michael", clearly in the impression that she'd obviously do her job as a decorator and put sprinkles on the edge or balloons ect like she did in the past without us asking or like she has for some cakes already made in the freezer, I was 100% wrong. She literally just wrote "Happy birthday Michael" with no design, no sprinkles, nothing, it is VERY clear that she did this cake with no professionalism and putting her emotions into the disagreement we had doing this cake with anger and resentment to stick it to us and prove a point. It's atrocious that she would do this to a 4 year old for his birthday and we will Never be going here for custom cakes again, she needs to learn to put her emotions aside and be professional at all tim read more

Dairy Queen Grill & Chill - Fast Food Near Me - Chicago, Illinois

Locked their doors before 10PM when they close. There were people inside and they refused service before closing time.

i used to love this spot. came here like 3-4 times a week. up until i went in for my regular order which was about 20 bucks and they charged me 25$ for avacado. so in total 45$. 5$ per taco. it was ridiculous. i told them i was okay and never went back. read more

On the way back from our cousin's house in the city, my daughter and I came across this Dairy Queen location. There are so few around that we were thrilled! This one also has a more extensive menu which is displayed on a huge board at the drive thru. We ordered a burger, fries, a blizzard and a cone. Service was fast and everything was good, especially their delicious soft serve ice cream. While this is not close to our house at all I'm still glad to know it's here. read more

Dairy Queen Grill & Chill - Driving up to the drive thru window - Fast Food Near Me - Chicago, Illinois

Get your daily dose of tasty goodies and the best variety that always taste the same in each of these chain stores Some of these chain stores even have food. I don't believe this location has food since I didn't see the usual fast food aroma. I pretty look at the menu and got what I liked. I would say that this is a quick place to grab some good enough desserts and ice cream with decent taste. It's not a gourmet store and so don't expect that. Best to try their unique Blizzards ice cream in a cup where they blend the flavors and toppings of your choice in a cup. Just drop by and give it a try since there are only a handful in the city. Hit the thumbs up below a few times if found this useful and swipe on a few of my reviews and pictures to see more Smash the thumbs up if you like them. read more

I placed an online order that was to be ready at 4:30. I got to the restaurant at 4:45 and they just started making my order. I don't understand having an online order system if you still have to wait. read more

Thanks for being open & a bright spot during COVID19. At this time the drive thru is open and the interior of the store is not open to the public. read more

The number one killer for businesses is horrible customer service. You try to support your local businesses but when you deal with people who seem bothered by doing their job it's totally frustrating to want to keep supporting. Rather learn to make my own ice cream at home. read more

We LOVE the Portage Park Dairy Queen! Their Blizzards are yummy! And we're so grateful to the owner to sponsored our block party at 3300 N Neenah Ave! read more

This place is really outdated. I don't understand why the owners of Dairy Queen will not update their stores. This place has a lot of potential, but it's really unattractive. I ordered an Oreo blizzard, and oh boy was it delicious. The lady that prepared my blizzard even turned it upside down to make sure it was frozen solid. The employees were really pleasant to work with. They were friendly and prompt with services. I can see myself visiting this location again. read more

Dairy Queen Grill & Chill - Yummy - Fast Food Near Me - Chicago, Illinois

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They have a great ice cream shake that I like so much that I eat it often. There is nothing better than cold coffee in summer. For those who haven't tried their masterpiece, I recommend you to try it. read more

My experience was amazing, the food the hot and delicious. They didn't take long in my order and I would definitely come here again

I DON'T LIKE KETCHUP ON MY HOT DOGS!!! This place refuses to serve hotdogs without ketchup. I have tried ordering, "Everything except ketchup." I've ordered, " A hotdog with mustard, onions, and relish." No matter how I do it, I still get icky ketchup. If you're a Chicagoan you're going to be grossed out at this place. The staff are apparently idiots. I'm not going here again. read more

I'll keep driving to the park ridge one. Horrible parking lot here and barely put toppings on banana split and in the blizzard. read more

Dairy Queen Grill & Chill - "Strawberry banana" blizzard - Fast Food Near Me - Chicago, Illinois

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I go to this DQ several times a year - and the consistency is amazing. They really know how to mix a Blizzard. And the staff is great! So, I showed up with 21 people yesterday. They handled it like the pros they are. Service was great and as usual - the treats were AWESOME! Thanks, DQ!!! read more

Today was the worst service at all times. The speaker needs some upgrades . I had hard time placing the order today. We have ordered two medium-sized blizzards. As I paid, I thought wow prices went up.She put my order in a brown bag. As I pulled away from the window, and of course, there was a line of cars in the drive-through I the come to find 3 instead of 2 blizards each different size in my bag. Two flavors were correct, but the extra was questionable. My large Hawaiian had nothing but coconut, a few pieces of pineapple, and banana. What a disappointment on a beautiful evening!!! read more

It's ice cream y'all... It can really only be so bad. That being said, this one is the worst. I can remember how old I was when I was tied of dealing with this place. Now I'm just waiting for my kids to reach that age. It's open and it has ice cream, but that's it. Your kids will be happy but you might not be. Always out of stock. Thirstiest employees who talk on the phone or to each other like nobody's there. My kids learned about hickies at Dairy Queen. Deathtrap entrance. The drive thru ends at the front door. Always gotta wonder if the car looking at you actually sees you before it starts driving. read more

The kids that work there are nice - they don't have all the menu items like the best thing at DQ-Crunch mix.

The people who work here are the sweetest! The drive-through line can get long yet they run this location very efficiently so the line moves quick. Because it's a chain everything is pretty standard however, I like that I can customize. I don't like Oreo cookies. Perhaps I am only one on the planet? So when something has Oreo cookies I substitute brownies. It's so much better! The only improvement I recommend is to be able to use my DQ app at your store. Fantastic people are here. read more

I hate this location. Their blizzards don't have the same ingredients that the other ones do. This is the second year in a row that their s'mores blizzards doesn't have the chocolate bites with marshmallows in it....they only use chocolate "chips" and graham crackers. Sucks. Ruins the blizzard and the nostalgia. Looks like we are driving to Northbrook DQ again next time. read more

This location doesn't deserve any stars , every time I go there nothing ever works they don't except Apple Pay and the credit card machine don't work , but they don't tell u that till they take your order then she thinks it's funny, there very unprofessional. They should close this place. I use to go there about 5 years ago and it was so good now they got new people and won't recommend this place to anyone. Very bad service. read more

Bad people and environment, very slow. Ice cream and blizzards are mid. People are very mean. They do not wear gloves while working and their stations are very messy. Hair gets into everything!!!!!! They are extremely slow. There are bugs all over the place! It's practically infested! read more

Super yummy! I recommend the cheese curds and the blizzards! I mean you have to have the blizzards when you come here.

The vast majority of desert items have hot fudge (Royal Blizzard, dipped cone, various other Blizzard flavors, Molten Lava Cake, etc) but this location has no fudge. Chick at the register said, "Yeah, we've been out." read more

Dairy Queen Grill & Chill - Fast Food Near Me - Chicago, Illinois

Our Dairy Queen on Irving Park Rd is awesome. Butterfinger blizzard is my go to. I love the Royal Reece's peanut butter blizzard the most though. The chicken finger and fries are delicious with that honey mustard sauce. read more