Everyone talks about Blizzards, but dipped cones are special. And, not all Dairy Queens do more than chocolate flavor dipped cones, this one has butterscotch and strawberry. And, not every "large"dipped cone is the same size. When a certain girl is working the dip cone station I get sad because get idea of large is not large. read more

this place is a disaster. don't know how they haven't lost their franchise by now. They only have chocolate ice cream on sunday and monday...but when they run out before they even close for the day. the staff is a joke and thinks their job is a joke. they make fun of you on the drive thru speaker and you'll be lucky to not spend a half hour in the drive thru. don't waste your time...go to the store buy a quart of ice cream and go home. you'll be more happy than going to this joke of an ice cream store (i use that term with a lot of sarcasm). Wish i could get a dairy queen franchise to open up righ next to them. They'd be out of business in a month I could guarantee that. read more

This Dairy Queen has been owned by the same family for over thirty five years. Good food by good people. I worked for them at the Dairy Queen they owned in Richardson in the 1970's. I am older than blizzards. read more

4 stars because Blizzards get me off. Great frozen treats!!! Burgers and other hot items not bad either. This particular DQ gets pretty busy, and there is a nice patio to sit on. I love DQ read more

The first time I ever ate at Dairy Queen, they served up a burger with a raw patty. But that was years ago. This second time my experience was alright. This place is in west Plano, so it's kind of old and not that fancy. The outside has this fenced area with seating, so you have to walk around to get in. The interior is pretty small and there aren't that many tables. The ceiling is kind of low. It feels a lot like a less corporate Whataburger. Even their burgers are very similar. They also use the lettuce, tomato, onion and mustard combo. Unfortunately, the patties at Dairy Queen were pretty dry and the tomatoes were a touch on the raw side. Nevertheless, it gets a 4/5 for a vastly superior selection of dairy products. Whataburger's nasty milkshakes can't compete. Come for the so so burgers but finish your meal with a killer Blizzard. read more

Not having a car, I am a fan of places near public transit. This one is a short walk from the red line. Delicious cakes. Blizzards. The food was good. There's indoor and outdoor seating. read more

Spent $30 and they had the nerve to charge .38 cents for honey mustard dipping sauce.

Dairy Queen has been a special treat for me for as long as I can remember! Today I came through the drive thru for my favorite, a Heath Blizzard with a waffle cone on the side, and the girl taking orders was by far the sweetest and most helpful person I have ever encountered here. She was perky and pleasant with a bright beautiful smile on her face!! It was so refreshing to experience such positive and helpful service in a drive thru. I wish I had asked for her name but I think she was in training... good job hiring manager!!! She's a doll!! More people like her please!! Thanks again :) read more

I ordered a Banana Split this is what I got! Asked for a banana split with caramel instead of chocolate. The guy didn't understand anything I said. It took forever to explain I got this.. Thanks but no thanks.. read more

Dairy Queen - The worlds worst banana split! - Fast Food Near Me - Plano, Texas

This is one of the nicest DQ's I've been too. The manager does a great job with the upkeep of the place and same with the cleanliness. The employees are nice, we even caught one of them dancing while they were serving us our meal. You can never go wrong with the steak fingers or another favorite is the jalitos ranch burger. They have a great patio to sit outside on and lots of parking. Come and try this place out but don't leave without getting a famous blizzard. read more

Blizzards are the shit! Service is kinda slow and staff seem depressed.

The blizzars are to die for, definitely my favorite. I always get the mint chocolate. The workers are super sweet also. I really do recommend going to DQ! :) read more

The Plano store is the best in Dallas area. One of the best quality food and blizzards in Texas. I have tried some of the new locations in this north Texas area and they just don't get it. read more

Horrible service that doesn't seem to be interested in helping customers or doing the right thing. You will wait for several minutes for service, likely won't be waited on in turn if someone decides to be impatient, and will wait even longer for your food. Go anywhere else possible, it can't possibly be worse than this location. read more

What a bad location, bad costumer service and sandwich are very smoll compare to others locations ,I don't mind to pay more for a better crispy chicken read more

I've always been a DQ fan, but today we had a level of service which was above and beyond. Lawrence was personable and helpful. He offered serve with a smile. He checked to see if we needed anything else and even ran an item we forgot out to our car. read more

This location is the worst!!!!!! Nasty place, they handle food without washing their hands, right after handling dirty MONEY! . When you call them out on it...... They have the nerver to talk to you crazy. I will never go back & don't recommend anyone to come here if you value the way your food is handled. read more

Overpriced, and Dirty! Burgers are way high priced and they use week old buns from the bread outlet next door to save costs! The new Orange Julius drinks don't taste like the ones you grew up on. They all start with frozen plain tap water icee and then they blend in too little syrup for it to taste right. If you want more syrup to make it right, it of course costs more! Save your money and go else where! read more

Worst experience ever! This was on the promotion of a free ice cream cone on 1st day of summer. Before placing order I asked about the promotion so there wouldn't be any mistakes done. Upon getting to the window the lady asked for my app I proceeded to show her then she proceeded to ask for the code for the free cone. Never did she state any code needed when I placed the order. I asked for help and they rudely told me it wasn't the proper app. I downloaded the "proper app" then she asked for me to get back in line to get my food after she had already charged my credit card oh and also she then proceeded by telling me if the app was downloaded today I qualified for a small blizzard after she gave me my purchased blizzard that she flipped outside the window that was already melted and dripping everywhere she said upps and still gave me the same melted blizzard. Then my "free blizzard" was given to me also melted! I could've just told her that I didn't want anything and to give me my money back, but the only reason I didn't was because my daughter had been asking for the free ice cream promotion that she saw in the news. Next time Dairy Queen employees should explain better how to qualify for a promotion and Dairy Queen should be more detailed about the promotion during promotions. Also I still spent my money on part of the purchased and I didn't get a frozen blizzard! If your giving something away for free and promoting it, don't make it so difficult for your customer to redeem. read more

I just picked up two Blizzards to take home. They were a GREAT mid-day snack. I gotta say, if you go here, try to get Dom to wait on you. What a great welcoming smile he greets you with. The service here was good, considering it was the lunch hour. Things moved smoothly. read more

DQ is the BEST RESTAURANT there is. Great customer service and good A** ice creams. :)