If I could give this place a half star or even "NO" stars at all I would. Recently purchased a used 2012 Jeep Wrangler and it has caused me nothing but problems since the day I brought it. I purchased the car 12/28/18 and since then I've been running back and forth for repairs that no one should have to get done only having the car for 2 months. The first issue started the day after the car was purchased when it wouldn't start due to the battery but it not being a major issue and the fact that car has been on the lot I figured it may have just been sitting for some time and it was nothing major for me to purchase a battery after I was told by them that they wouldn't. Then about 3 weeks later if that I noticed oil leaking from under the car. I then took it to another darcars located near me for a full diagnostic and was told that there was a engine oil cooler housing leak. I immediately took it back to the dealership from which I purchased and they told me not only was the engine oil cooler housing leak an issue but my rear suspension was leaking and that it needed new brake drums but how if the car was just VA inspected a week prior to me purchasing it. Then I noticed that they have there own inspection bay on site at the dealership which immediately raised red flags to me so after going back and forth they decided to pay half of the cost for repairs which is also an insult to me but anywho I get my truck back and it's driving fine but then another 3-4 weeks later I notice a vibration or some sort of rumbling noise coming from the front end so I dropped the car back off to the darcars near me and they are now telling me that I need to replace the abs module,and yet again "HOW" if these are things that are to be inspected when doing a inspection in VA. Not to mention I STILL have paper tags on the vehicle and for the first 3 weeks it wouldn't pass vehicle inspection and emissions where I live. I purchased the car for 20k and unless you don't care or value your hard earned money I wouldn't dare to purchase a vehicle from them I think the Fairfax branch should be closed down and I will be pursuing legal actions for the simple fact that they are clearly just passing all of there vehicle through inspection because it's in house. They do not care about you or you interest in buying a reliable car and I repeat DO NOT PURCHASE A CAR FROM DARCARS FAIRFAX read more

BUYER BEWARE!!! The sales staff at this dealership are very nice. That's the only great thing about them. I went to this dealership to purchase a used vehicle. I looked over 2 vehicles and decided not to even test drive them. One had a State Inspection Rejection sticker and the check engine light on. The next car I looked at had the running boards on the sides rusting off-it looked as if they would crumble if you stepped up on them. The third vehicle I looked at was really pretty. I was not allowed to test drive the vehicle originally because the Finance Manager came out and told the salesman it was out of my price range. They later relented, and I test drove the car. The dealership stated "there is absolutely nothing wrong with this vehicle." I then asked to take the car to my mechanic for a Used Car Inspection. When my mechanic looked over the car, they found a laundry list of things wrong with it such as: Oil Leak, Power Steering Rack Leak, Debris in the Blower Motor, and so much more. I took the vehicle back to Darcars. The General Manager found another car for me to look at and "make me a good deal" for all of the trouble. I took the car to my mechanic to perform a fresh State Inspection and the car failed and was rejected. When I brought the vehicle back, I spoke to the General Manager. He stated that "I don't like customers like you". He seemed very pleased to get rid of me. He then said that I would eventually purchase a vehicle and would get screwed on that vehicle purchase. (He said some other choice words, but I am not allowed to post vulgar words on Yelp.) The cars at this dealership are horrible. Please go to a reputable dealership to purchase a used vehicle. Whatever you do, make sure you have a Used Car Inspection from an unbiased third party before you make a purchase! read more

To anyone shopping for a great used car. Go to DarCars of Fairfax where you are treated like family from start to finish. I don't believe the bad reviews because everyone that I Met there was phenomenal. My sales person was Daniel he had very thorough knowledge of the BMW I was looking to purchase. He knew exactly what I wanted and was very kind as well. The General Manager I.J. was amazing and helped me out from start to finish. He was the one who greeted me when i walked through the door and even thanked me when i left. I.J. Is a one of a kind General Manager and is as nice and professional as can be. Then at last there was the Finance Manager, Jessica. She was a very nice lady who assisted me throughout the financing process. The part most people dread was a breeze as everything was thoroughly explained to me. I'm one of the people that never buys warranty but Jessica gave me enough information to make an informed decision and purchase it with my financing. To anyone looking for a good used car or truck, Go see the people that treat you right and make you feel at ease the moment you arrive on their lot. Go see I.J. , Daniel and Jessica and let them know a very happy customer sent you. I was pleasantly surprised they were open, what a great dealership! read more

I HIGHLY recommend purchasing a car from darcars Fairfax. My favorite dealership so far! Went to many of the competitor and felt at home when I walked in the door here. Yussef was my salesman & I worked with the GM IJ too both great guys. The whole staff from the greeter to finance and everywhere in between was great. Super detail oriented, GM IJ and Yussef made the whole process feel like a breeze. You can't go wrong with IJ, He's very professional and friendly. Jessica was handy too and nice. The staff is great and they create an environment that is relaxing and enjoyable no pressure. Not pushy, just concerned with making sure I got what I wanted. Small place, but that makes it feel more relaxed and not a pressure environment. Def worth the trip from New York. Loved the place dedicated for kids, my daughter enjoyed being there too, very smart from this dealership. I will recommend everyone to consider first this dealership before others. Again A special shout-out to IJ, for making my car buying experience the smoothest and most efficient transaction ever. Best options, best value, at the best price! I highly recommend seeking them out. Keep up the good work Guys! Thumb up read more

I went there although I was a little hesitant because of some bad review. Let me first say that I was really surprised by the proficiency of the team. These guys were nice, proficient and honest. to be honest The initial part of the negotiation did not go as smoothly as I anticipated but I have to give a special thanks to the Hussem, Boby and IJ for their courtesy and professionalism. Hussem the financial manager made our auto shopping experience fun, easy and financially advantageous. Boby was really helpful, the deal was way better than anything suggested by other dealers or brokers while IJ was extremely professional, polite and service-oriented he is a veteran darcars guru. He is top nosh who knows all about the brand and its cards. Thanks IJ for making our experience phenomenal! we had great funny time. I've never laughed so hard in my life!! God bless you  you now have another happy & new customer..., keep up the great work. :-) I highly recommend that you go to Adarcars fairfax and ask for him by name. read more

we just bought a used camry from Mano this past week and our experience was exceeded with this guy. didn't like the way the dealership looked, it's too old for 2019 and Darcars should do something about it. So we called the number online and and the operator handed my call to Mano, who was excited to answer all the question related to the car and we agreed to stop by the next day for test drive. Next day we walk in we bought the car, and the best part was the price agreement which was so smooth and they showed us market analysis for the car we are buying,which made us some comfortable spending our money there . We met IJ the GM later in the process , he stopped by randomly to check if everything was ok and we appreciated that too. I'll be back whenever I'm ready for another Vehicle and I'll absolutely recommend Mano to all my friends. read more

Our experience at DARCARS of Fairfax was exceptional, with a strong focus on professionalism and outstanding customer service. We had been searching for a replacement vehicle for several weeks and dreaded the car-buying experience. After viewing vehicles online and visiting multiple dealerships on the weekends, we hadn't found something that met our needs for reliability and price. The difference at DARCARS of Fairfax was remarkable - from our sales consultant, Jon Thompson, to the general manager, Lalin Gallart, to the finance manager, Sam Robles, we were met with exceptional customer service. Their no-pressure approach made our purchase smooth and quick. We completed several test drives and purchased within two hours. If you're seeking a reliable vehicle at an affordable price, you can't beat DARCARS of Fairfax. read more

I would like anyone in the market for a quality used car to know that Darcars of Fairfax is the place to go.They have a wide selection of used cars in all price ranges.I did not have a lot of money to spend, but they treated me as if I was spending $50,000.00.There was no hassle or pressure as with some other dealerships.The salesman, Christian and sales manager, I.J. Jemli were both helpful, courteous and respectful.They went out of their way to help me find a car in my price range.I purchased a Toyota Avalon which I am extremely happy with. Christian and I.J. both were very professional and made my car buying experience great. I highly recommend Darcars of Fairfax and Christian and I.J. personally.I'm sure that anyone would have a great experience with them like I did. Thank You Darcars. Greg read more

We went to DARCARS to browse vehicles. We met with IJ and he was a great help. He showed us many cars that were compatible and we found one that we liked a lot. The salesman told us all about the car and it's great features and took us on a test drive. We fell in love with the car and decided to purchase it. IJ and the salesman walked us through the entire process and gave us a great price. We worked with the financial manager and she helped us through the process. This is a great dealership with amazing staff who go above and beyond with their exemplary customer service. I would greatly recommend them and when I am ready to purchase another vehicle I will be going here again. read more

I just bought my dream SUV Lexus RX 350 from this dealership. Manager I.J and Sales person Eric were great to make it happen. I started with surfing from their web for the inventory and end up calling I.J who was very welcoming and open to show me the car any day of the week. I guess they work 7 days a week. I must say that they made my car buying experience very easy by providing all info about the car and what to look including Carfax report. I am a very happy customer and would highly recommend anyone looking for a good deal with great service. Nabeel Haider read more

My car experience was amazing. Mike was very thorough as we worked to get me the best price and rate for my vehicle. The Manager came and helped with my car selection process personally. I knew what I wanted and they made it happen. They worked tirelessly to make sure I pulled off the lot with my desired vehicle but also with a smile. Their entire team is very professional and welcoming; not a dealership that just tries to get your money they want customer satisfaction. I would recommend this dealership if you are looking for a vehicle. AA. Jeep Wrangler Rider read more

I was initially wary about buying my daughter's first car here based on the reviews, however my experience could not have been more wonderful. The staff was wonderful and helpful, specifically the manager IJ and our salesman. While trying to find the right car and figure out what would be best my daughter and I decided to leave for lunch but instead IJ ordered pizza for us so we wouldn't have to leave. He was a great help in matching us with the perfect car and I could not be more pleased. Will certainly recommend to anyone who needs a good car at a fair price. read more

Never will I buy a car from these thugs "" All they car about is selling they car " Gurantee it will pass MD inspection "when I ask they say it pass VA inspection " never even pass the MD inspection " cost me over $400 in repairs " at my cost " with no help from Darcars "" the Management sucks no help or solution they only want money " Plz don't buy from these low boll dealerships it's a living nightmare if u wish to get stuck with Junk "" and a high repair bill on ya hand " Will advices to run and hide if passing Darcars look to ya left "" you been warned read more

I came in to buy a Toyota 4runner. The General Mangaer I.J Jemli was really amazing and welcoming. The whole process went really smoothly. They accepted a personal check, payment was no hassle, and also fixed a few minor things that I pointed out.. They even gave me a tag for 30 days to drive it back to Chicago. I would strongly recommend coming here to buy pre-owned vehicles. The salesperson Jon was also great, he was super accommodating, and even stayed longer to get the whole vehicle detailed and cleaned up. read more

Great shopping experience! I was interested in a Honda Pilot that I saw online on CarFax and messaged the dealer. Abu, my salesperson, responded within minutes and went over the details of the car with me. He sent me a video walkaround of the car and showed me the finer points. When I came in to the store, Abu and my new car were there to greet me. The price was more than fair after comparing to many others and the financing was super easy as well. I LOVE MY NEW PILOT THANK YOU ABU AND DARCARS TEAM! read more

The team at DARCARS Fairfax exceeded my expectations and made my car shopping so easy! After dealing with a ton of shady dealers I was pleasantly surprised when I was contacted by Paul and Andy from darcars regarding the Mercedes I was interested in. They sent videos of the car as well as a window sticker and CARFAX. This made it soooo much easier to compare models. I came into the dealership ready to buy - Paul and Andy are awesome thank you so much! read more

Neil was the best he was not only friendly helpful but very informative . He got me the best deal for my money . He made buying A car both painless and easy . He was great at answering all my questions. He made sure I had A safe reliable car for me and my family . Our safety was his number one priority. I.J was wonderful as well very helpful and made all my question A priority he made me feel safe with the great choice Neil help me pick . read more

Overall, I had a great experience. The salesman was incredibly nice and knowledgeable & the car is running great to this day. I think the best part of my experience here was the receptionist named Marisa. She kindly answered all my questions and help me set up a time to visit over the phone. At the end of my visit she took care of my sale very politely as I know I can be difficult to work with. I would definitely recommend this store. read more

Yesterday I bought a nice 2018 ford fusion hybrid. The general manager I.J. Jemli was very friendly and so helpful. He tried his best to give us the best deal. Jessica the finance advisor got us low interest rate and was so patient and answered all our questions. Jon was our salesman who let me drive two cars around, was one of the best salesmen I dealt with. I highly recommend to visit this dealership and check out their deals. read more