This place literally the best costumer service EVER! We ordered A TON of food and they had everything we needed! Thank you management & team, we're coming back!!!!!!! read more

Dave's Hot Chicken - Church youth group - Chicken Shop Near Me - Folsom, California

First time here went thru drive thru with short wait. Took about 5 minutes with 2 cars ahead of me. Drank the chocolate milkshake while waiting which was adequately thick. I ate in comfort at home. The chicken breast was too large for the bun so the first few bites were sans bun, coleslaw, etc. The chicken was prepared with a kind of dry rub which is different than the usual deep fry I'm used to at Chic-fil-a or Popeyes. I asked for medium spice which definitely packed some heat, had some mild sweats. Fries were crinkle cut and were soft on the inside. Overall a respectable new fast food restaurant in Folsom. May come back and try a milder spiced sandwich. read more

Dave's Hot Chicken - Medium spice chicken slider - Chicken Shop Near Me - Folsom, California

Visit on 12/19. Decided to stop into this location, as it is walking distance from my office. Definitely a solid lunch spot and I anticipate that I will return in the future when I'm craving a hot chicken sandwich. The atmosphere is very lively with bumping music and cool art. Dining area is very clean and tables are kept clear. I was the only customer dining in but saw several folks drop in to pick up online orders so I felt good about the choice. Food: I ordered the Dave's #2 with 2 sliders and fries. The employee at front counter was super helpful and asked me if I had any questions. After sharing that my ideal spice level is "Tapatio" sauce they recommended I get the Medium spice and I think they were spot on with the recommendation. Spicy but not painful heat level, I appreciated the attentiveness. The combo cost me about $16 after tax and the serving size (and chicken tender size) seemed appropriate for that price. It was too much for a single sitting so if I come back I'll likely get the Dave's #4 single slider combo. Flavor I'd say is about what I've come to expect from other Hot Chicken places, but the location for me can't be beat when I'm working in-office 2x a week. Fries were simply seasoned and perfectly prepared. Staff: again, the employee at the front counter was the only person I interacted with but they were great! Worked efficiently to take my order, answer questions and when my food came out offered to bring honey which I accepted and did not regret! Also checked with me about halfway through my meal, which was unexpected and appreciated. All in all, a very positive experience. I generally only get chicken sandwiches when I'm really craving one but I now see this as a convenient and quality spot to visit when I'm in the area. Nice work Dave's Hot Chicken (Folsom) team! read more

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It always takes them forever to hand out orders!! The same people are always just standing around or walking around instead of handing out our food when it's just sitting on the counter. Do they not realize we can see inside???? They always get the drinks last and even then take forever. This location used to be great but overtime it's become bad. Always takes 15 minutes to get food even if it's just a side and drink!!! I've worked in a fast food joint before and it should not take this amount of time. They aren't usually busy so why's it taking forever?? read more

Came in the store and Marco took my order and was very nice. I ordered a #2 sliders, then paid to add cheese on one of them. Got my food and drove home with the friend I was sharing the food with, mind you I live about 30 min from this location and was just stopping there since it was close to my work. When i get home me and my friend go to eat the sliders and I look to see which one has cheese and none of them did, it was my mistake not to check it when I got it and that's where everything goes downhill. I call the store and ask for the manager, I proceed to tell her about my issue simply just wanting a solution to my small problem. Ceci, the manager proceeds to basically not care about my problem and hand it off to whoever is above her, she gave me a phone number to call without telling me who it was or even a name. I then called the number and was told my only option was to go back to the store and get a refund for only one slider, no remaking it or anything. I'm extremely disappointed with the customer service I just got from this place and how everyone in the company handled this small issue in general. Honestly frustrating I ended up wasting money, gas, time and energy to talk to all these people who in the end didn't solve my problem but ended up loosing a customer. read more

First time trying a Daves's. Young man was rude not helpful when I said this is the first time I've been in a Daves so not sure what I want. No one was behind me and only two other people in there. So I ended up ordering just two chicken tenders, fries and a drink. It took 15 minutes to get my order. My husband and I sat down to eat and wow! We could smell the cayenne and paprika a mile away! I really wanted to like it because I was starving but it was God awful. Husband took one bite and said Nope not eating it! I picked off what I could and ate a couple of bites. The pickles and fries were good I would never step foot into that place again! Plus it was pricey for what I got. read more

The ambience of the place is so nice! My friends and I ordered #3 & #4. We also tried the reaper flavor. All the food was so good, but the best thing about this place is the service. Ceci was the sweetest employee ever and she provided the best customer service! She made everything so much more enjoyable. Definitely coming back soon! read more

Asia was very kind and helped us out and gave good recommendations for our order . Definitely will come back!!

Every time I'm back in town from college, Dave's is the first place I hit. Got hooked on hot chicken a couple of years ago, and nothing else compares. The food is always fire, never had a bad meal here. Honestly surprised it's not more crowded when I stop by, because this place deserves way more hype. read more

Fire chicken and fire customer service from Trinity 10/10 definitely recommend. Store was also very clean and great vibes.

My family and I enjoy coming to this location for a quick yummy bite to eat. I love the fact that they have a drive-through window and we have had MA (employee) be the person to take my order. Ma is very pleasant, sweet and I always appreciate amazing customer service and location is clean. :) Kudos to the cooks as well. My food always looks and taste amazing! read more

Dave's Hot Chicken - Two Dave's #2 2 Sliders w/ Fries - Chicken Shop Near Me - Folsom, California

great service! shift lead anthony was nice, giovanni and the other chef, i didnt get the name of absolutely killed it! So yummy (better than angry chickz) would recommend, idk why it was so empty read more

Dave's Hot Chicken - Top Loaded Fries - Chicken Shop Near Me - Folsom, California

Piping hot chicken, friendly staff even when busy. Good music and everything is interesting to look at.

The wait time is awful! I was waiting for more than 30 minutes for a simple order for one person.

Thank you Cecilia for the great customer service. The food was amazing. Will be back again.

Came in to get Lazy cow and decided to get Dave's hot chicken , I didn't have much time, and I thought I was going to be waiting for a while but honestly the wait was not bad at all , my fries were nice and hot and the chicken was hot and juicy but next time I'll be getting more Dave sauce because that sauce is addicting read more

I was in a rush from one place to another so I needed something quick. Luckily I was able to spot this restaurant while in route. Upon coming in I was greeted by a nice young lady and I was able to order right away; nice! I ordered the two sliders, and boy was I blown away by that chicken! The sliders and fries were crispy, flavorful, and hot. I will definitely recommend this place to family and friends. read more

Three of us arrived, two separate orders totaling three meals. After waiting 30 minutes, the cashier asked for our order numbers to check on our food. After waiting 20 more minutes we went up to the counter for an update. It seemed our orders were never entered into their system so they never made them. The cook then requested our receipts to quickly make our food. After 20 more minutes of waiting (we were keeping track at this point), we finally received our three meals.. with three of them having a wrong item. Since we had to wait so long and we got the wrong things, we asked for one complimentary side of mac and cheese. The manager working on 05/03 around 7:30pm then said our wait time wasn't possible since it only said a 20 minute wait in their system.. basically calling us liars. The cashier who took our order didn't vouch for us. The manager then asked us if we wanted a refund, so we requested a side of mac. She couldn't offer a free item. So we went back and requested a refund to purchase this Mac and she said a refund wasn't possible without their district manager for a $35 order. Basically had to fight for some resolution eventually getting two free shakes which was nice, but we ended up leaving after an hour and a half dissatisfied with the entire experience. Look, we never speak up about little mistakes in our orders. We never ask for refunds. But the service at this place on this day needs to be assessed because it was highly unprofessional and could've been handled better way. My regret? Not picking somewhere else to eat and not getting the managers name. We don't usually write reviews either but this one was worthy. (Food was delicious though) read more

marco is the best worker !!! he was kind to make sure all doordashers are good!! 10/10 service

I usually live Dave's Hot Chicken but this place doesn't do it justice! My milkshake was more like a milk drink and their spice level is 1-2 levels hotter than any location you've been too so watch out for that. I usually get a hot or extra hot at most locations, I only got a hot here and it was so hot I couldn't even finish it! read more

Dave's Hot Chicken - Chicken Shop Near Me - Folsom, California

Delicious food, friendly staff, great music! I can't understand why this place isn't packed! We both had a number three which is a chicken slider and chicken with fries, and we absolutely loved it! The chicken is juicy, the pickles are crunchy, and the sauce is dreamy! The restaurant is clean with a nice vibe! We will definitely be going back! read more

I've been eating at Dave's hot chicken for about 2 years now in the bay area. My family and I where passing by when we stopped at this particular location. I ordered the number 4 meal (hot) as we always do. There must have been some kind if mix up because this was reaper hot and inedible afer 1 bite. Same for my son he was also unable to eat it. I took it back to cashier and notified her of a potential mix up and perhaps wrong spice level applied and she apologized and went back to manager if we could get another sand which and she was told by her manager to tell us no, she even tried a 2nd time with no sucess. The manager didnt even come out to address our concern. I got to say im disappointed since our local daves hot chicken in Santa Clara is awesome and we enjoy the (Hot) all the time. Service and food is horrible here at Folsom. We might try again on our way to Tahoe again but I will be wary next time. Unfortunate experience. Goes to show that franchises can ruin a brand easily. read more

I waited for almost 30 minutes in the drive thru and watched while 3 of the employees were texting on their phone and joking around. While I was waiting one of the employees found something in the drain that looked like a mouse and one of them pulled it out of the drain with their work gloves on. As that was happening the other two took out their cell phones and snapped a picture of it. They were all laughing and playing around as I sat waiting for my food. I was grossed out and if my son didn't specifically ask to eat here I would've asked for a refund and left. I rarely leave bad reviews but this was absolutely ridiculous on so many levels. read more

SOOO GOOD! My favorite place to go, me and my boyfriend come here like at least once a week. Interior is so cool the murals are amazing. Atmosphere is great, staff is helpful and talkative, and the food and prices are incredibleeee. The sliders are my favorite. I'm so glad this place is in Folsom. read more

Thanks Ethan and crew for great service and food. The chicken was super moist. The mild was barely spicy.

This is my favorite chicken sandwich, by far. I don't understand why people go to that mega chain one. Fries are great here too, and Logan always seems to be there. I find him very helpful. This is our go-to quickie lunch spot in Folsom. read more

Brought a friend today. First time at this location. I have been to one in Vegas. Once I saw close by I had to go. Place is clean and staff was very friendly. I will be back. read more

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Logan was very kind, greeted me right away and was ready to take our order. Fast great service!

Entire experience was great. The service was great especially from employee, Javon! He was fast but efficient. The food was great and the inside was very clean and nice. :) read more

Dave's hot chicken is the best place for food and such a great hang out place. The place has such a nice design and welcomes everyone. Logan was a great employee to work with. read more

Best customer service I have ever received in a fast food restaurant which was provided by a Dave's Hot Chicken Employee named Jeff. He was immediately welcoming and kind and accommodating. The restaurant in general was very clean and organized. Thanks Dave's Hot Chicken in Folsom and thanks for being great, Jeff! Keep it up!! read more

I ordered takeout and the food was delivered. It is basically fast food for fried chicken. Food was flavorful but felt gross after eating the sandwich. The delivery was quick! And I like the creamy dressing! read more

The best "hot" chicken sandwich I've ever had. I had to add the cheese as that's a must for me. I opted for the medium spice level and to my disappointment it had zero heat to it. As this was my first time here I didn't want to get something to spicy but I'll be upping the ante next time I go, which will be very soon. I may have to try their spiciest option soon! The staff...... what a treat to interact with people that care. I was at the location down next to Arden way. They were absolutely amazing. Checked on us after we received our food. Cleared our trays when we were finished too. Not your typical "fast food" experience. read more

First time at Dave's . I come to this area a few times a year for business and always wanted to try it. I had the Slider with fries with Medium spice. The place wasn't very crowded, it was Friday night around dinner time. The gentleman taking my order was very polite and they obviously make an effort to provide superb customer service. Kudos to Dave's for driving that concept. My order did take some time, but it was fresh and you could tell the fries were right out of the fryer and perfectly crispy. The reason for the less than 5 score is the spice was not to my taste. I've tried a few other hot chicken establishments and Dave's was not my favorite. It was good, just not great. Others I've been to have been great. The spice had a slight bitter taste with not a lot of depth. read more

We tried their 2 tender meal with light mild spice. The chicken is good and you can tell freshly fried. The fries were fresh with a nice seasoning level on them. I would recommend this place. read more

Dave's Hot Chicken - Tender meal - Chicken Shop Near Me - Folsom, California

Gotta luv the spicy chicken! Last time I went with hot, this time it is mild all the way. Angel and Miguel were awesome! Friendly and quick - go give this place some business! read more

Dave's Hot Chicken - Chicken Dave's #1 2 Tenders w/ Fries - Chicken Shop Near Me - Folsom, California

I've never had Daves. I had 3 spicy levels today. Reaper, very hot, hot. The reaper was very hot! All the chicken was delicious! I will be going back again! Shout out to Logan for the customer service today. This is a great place! read more

I had a great experience at this place great service that Veronica gave us She was so sweet with us and very helpful with our food.

Last time we've visited here was over 3 months ago! Lots of changes and now they have slushies! Had the pleasure of being helped by Jeff and wanted to post a shout out to his awesome service and attitude! Overall, awesome food and place! read more

How can you not love Dave's hot chicken!!? The location of this place is really nice, the service is quick and the inside is spacious for you to eat in. The food quality was good as ever, and since I'm a Dave's hot chicken fan it was delicious!! It was spicy but with good flavors and crispy, and the slaw and cheese on the sliders is a great addition and a must have. read more

Dave's Hot Chicken - Dave's #2 2 Sliders w/ Fries - Chicken Shop Near Me - Folsom, California