I have had great experiences going to this office. Very friendly staff makes you feel comfortable…read moreat every visit.

been there done that…read more indios modern dentistry provided exceptional service were very accommodating. The receptionist office manager offered to reach out to me if they had an earlier opening which she did. This cohesive group is dilligent with follow up and kept me reminded of every turn that I missed or made.

They are the absolute best dental care provider in the Coachella Valley, The office is very clean…read moreand neat. Great Customer service provided. Dr. Randy and Dr. Michael Meraz have awesome patient care and a lot knowledge . I highly recommend this location.

I called because I wanted new patient assessment by a dentist and a possibly deep cleaning and…read moreother extensive work. They advised me they don't have time that care as they are short staff maybe next year 2026.

Dr Shah and staff are amazing. They are professional and friendly. The space looks amazing and…read moreclean. My husband had bad work done by former dentist and Dr Shah fixed it. I also had a crown by another former practice in La Quinta which kept falling out and fixed that. Although a small job to fix bad work, Dr Shah professionally did fix them. I have now been going for 2 years, got invisiline to straighten my teeth. They look amazing ! He looks and checks in at every visit and overlooks staffs work. Glad we found his practice.

Highly recommend. They have great service and make everyone feel welcomed and comfortable.read more

Possibly the best dental experience I've had in decades, and I wasn't unhappy with my old dentist…read more Covid protocols are 100% here. They take your temperature and make you fill out a questionnaire about exposure and travel. Staff is wearing extreme PPE, which I respect. I just moved here and needed a new dentist in my insurance network. So far I have had cleaning, x-rays, and a filling done, and I am completely satisfied. Absolutely beautiful office, impeccably clean. Not a moment of pain during the filling. Everyone on staff is friendly and professional.

The staff is horrible and cancelled an appointment without notifying us…read more A staff member contacted me the day before my twin daughters' appointments to request updated dental insurance information as my employer's insurance had changed. They requested that I email the updated insurance information which I did. The following morning my daughters showed up for their scheduled appointment and were told their appointment had been cancelled because Blu Oasis didn't have their insurance information. The staff member told my daughters that a voicemail message had been left advising of this. This was a complete lie. No voicemail message had been left and Blu Oasis had received the insurance information via email. I called to ask why they cancelled the appointment and they couldn't bother to answer the phone or return my voicemail message. I scheduled with another dental practice in La Quinta and would suggest you do the same. Blu Oasis is rude, unprofessional, doesn't tell the truth and has no consideration for their patients' time. All they had to do was ask my daughters for their insurance cards when they arrived but they turned them away and lied about notifying about the appointment cancellation. Stay clear of this place!! Simply horrible.

We were hosting some friends in the desert for a week this summer. I was chomping away on some M&Ms…read moreour first night and an old filing chipped off in the back of my mouth. I don't have a dentist outside of LA so the next morning I called several in the area and the closest dentist to take my insurance was an hour away. I ended up grabbing an emergency appointment with Dr. Kristina Pham, even though they don't accept my insurance. This freshly chipped tooth clearly needed a crown but Dr Pham hooked me up with a temporary filing that she molded into a new tooth. Very much appreciated her solving this missing tooth issue so I could resume eating M&Ms and having fun with friends for the week until I returned home. Also, she charged a very reasonable amount for this quick fix when I was expecting the worst.

My head is still spinning. I am a new patient and I called to try and get an appointment at 10:00…read moream today. They got me in for a 12:00 noon slot. I was literally in the chair at 12:05 being examined. At 12:15 I was told I needed a root canal. By 12:55 the root canal was finished. Totally professional with service I have never experienced before. Five stars is not enough to rate this dental care facility.

I had a wisdom tooth removed here at this office. My mouth was numbed with this pink paste but i…read morewas not given a shot. There were a lot of patients in office at that time and when the doctor finally got to me I felt so much pain when he removed my tooth. I haven't gone back since and I will not be returning in the future.

Only CASH if you want to be treated like a good customer - I should say patient, but I felt like a…read morething. I have medical and before they check my X-rays they advise me I just going to get silver filing if I have cavity's. But, they can have a white, only if I pay in CASH, no CC, no though my insurance, only cash

It's frustrating to feel like your time isn't valued, especially when it leads to unnecessary…read moredelays for deep cleaning and referrals. As a patient since 2005, I've noticed a decline in customer service over the past six years. I recently had to reschedule my appointment because I brought my 8-year-old nephew, and they wouldn't allow him to accompany me or even wait in the waiting room, despite my annual check-up typically lasting no more than 20 minutes.

They don't value your time, nor do they keep your appointment time.....they make you WAIT 2-3 HOURS…read morepast your appointment time to get service! They simply don't care! My Son has been unable to get his wisdom teeth removed, due to this offices inability to keep a basic schedule. On two separate occasions, after checking in 15 minutes prior to our 2PM appointment, we were left WAITING in their waiting room in excess of 2.5 HOURS! This happened on our initial appointment and again on our re-scheduled appointment! It appears to be this offices standard operating procedure to schedule two appointment times for everyone, some at 8AM and some at 2PM. In this way, they always have a full waiting room ALL THE TIME. They create a corral of patients, and make them wait for extended periods of time, without concern. Wait, Leave or Reschedule, the choice is yours. They are not keeping a standard schedule, with appointments throughout the day, every 15 minutes. If they are, they are very BAD at keeping appointment times, within a reasonable wait time. This will be our THIRD ATTEMPT to obtain services, as there are NO OTHER Dental Surgeons in our area, that remove wisdom teeth. Town & Country Dental need to be corrected and taught how to respect the patient's time. FIND ANOTHER PROVIDER, if you can.

Avoid this place if you don't want to be over charged. Went there for the first time and waited 3…read morehours. Charged me services that were covered by my dental ins and when I showed the girl my co pay should be zero, her reply was " well go back to where to you got previous work done".

Stay away from this office. They try to up-sell you services you don't need. I have been going…read morethere for five years and there is a new hygienist which just replaced my old one. My old hygienist who no longer works there complemented me how well I take care of my teeth every 6 months during my cleaning. Now, all of a sudden (6 months later), with this new hygienist, I will need a cleaning now 3 to 4 times a year and a special cleaning that day which I had to pay out of pocket for. Unbelievable, I begged them to just do the regular cleaning and not make me find another dentist but they wouldn't listen and I walked out of the office without getting any cleaning at all. Do not let this establishment fool you into getting services you don't need. I will happily find another dentist. After 5 years of service, shame on you Bright Now Dental!

Definitely a 5 star rating for Dr. Carstairs and his staff. On 2 occasions they have worked me in…read morewith an emergency situation. (well not an emergency exactly but one with a tooth broken off and another for pain for a not perfect flipper fitting). Dr. Carstairs is very conscientious, precise, patient and kind. I highly recommend him.

This is a long overdue review... Prior to seeing Dr Carstairs I was in the middle of moving to this…read morearea and trying to get an appointment from my former dentist because I had sharp pains coming from my back molar. Well, I moved and never was able to see my former dentist. Frantically I searched for a dentist by reading all the reviews online. I made an appointment and have not been disappointed. Dr Carstairs is professional, caring, and thorough. He answers all your questions and explains WHY. In addition, the entire staff is just a professional and caring as he is.

The dental office staff were very pleasant and efficient. The Drs are excellent, in my opinion…read more Teeth cleaning was first rate. Subsequent visits for crown/bridge work was also excellent.

Inconsistency in a care treatment plan. Making appointments months in advance for one treatment and…read morethen calling 10 days prior to the treatment plan and trying to make an appointment for a different treatment. Which the new treatment plan cost more.