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    Desert 215 Superstore

    2.5 (70 reviews)
    Open 7:00 am - 6:00 pm
    Updated 1 month ago

    Services - Desert 215 Superstore

    Auto maintenance

    Auto fluids and filters maintenance

    Auto repairs

    3 More Services

    Auto transmission repair

    Routine automotive maintenance

    Transmission leak inspection

    Desert 215 Superstore Photos

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    Recommended Reviews - Desert 215 Superstore

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    Reviews With Photos

    2023 Jeep Grand Cherokee 4xe
    Stephanie A.

    5 star so far! Stopped in last Friday and met salesperson, Jay, who was super friendly and knowledgeable. I left the dealership for them to find another vehicle that I wanted to look at. When I got back Jay was busy with another customer but introduced me to Dalton and he ended up helping me with the second vehicle I wanted to look at. Once I decided, Jesus the manager came in and went over numbers. Deal was made and then met with Clayton who had the paperwork and explained options for an extended warranty. At the end, I opted out of the extended warranty with them but he did have many options to choose from. All in all, a great experience. I enjoyed the salespeople I met here and their attitudes. I would recommend stopping by and checking out their vehicles.

    How does this completely sever? Been 3 weeks and still waiting on service.
    N P.

    UPDATE BELOW! Stay away. These people are not honest nor fair. They will lie. Do *not* purchase the extended warranty. They do not honor warranties and play service games. They are owned by parent Lithia Motors. Lithia Motors is a massive, vertically integrated conglomerate that owns the dealer, financing, and warranty-- which means they will screw you in more ways than one. Look them up. Also look up Desert 215 on BBB. Do your research before you make a massive investment with this company. It's been 3 weeks since our car has been at Desert 215, still under manufacturer's warranty. This is quality engineering from Jeep! But even better, this is the type of "service" you get from Desert 215. Refusal to honor warranty. This is a completely severed suspension strut, which caused the entire suspension to drop. Thank god it did not happen on the freeway! Anyone with basic automotive knowledge should know this should never happen. It's also a part of the drivetrain, which is covered by manufacturer's warranty. However, neither Jeep nor Desert 215 want to honor the warranty. These are the type of people you deal with at Desert 215. Do your research. Their reputation is known. Unfortunately, we did not. Do not make the same mistake we did.

    Emails from Desert 215 Superstore
    Chris F.

    These guys have put buyer's remorse on a whole other level. I bought a 2024 3500 diesel truck from Desert 215 Super-Aggravating Store and I have gotten two emails from their service department telling me, first, that there was a malfunction in the engine and after driving across town, they ran a scan and said there is nothing wrong with the truck. They then proceeded to tell me to ignore the email, that they didn't send it. They did nothing to resolve this issue and I did receive a callback from their service manager Derek, the following day, but zero further feedback and no resolution. That was a month ago. Today I got another email from them saying there is a malfunction in my drivetrain. After I was transferred around, I finally got Derek on the phone, who said, "I did everything in my power to figure it out. I even called the other dealerships and we couldn't figure it out." Derek, I want an answer from you about this most recent issue, or as I said on the phone, I will be calling the Better Business Bureau and the Attorney General's offices, or whoever presides over dealership and service issues. To the public, if you are considering purchasing a vehicle from these folks, the cars look good, but the customer service is not good. I hope Desert 215 Superstore will do its due diligence and get to the bottom of their faulty internet issues. Otherwise, I will have to assume they are sending out the emails themselves. I have attached a photo of the email and it looks pretty legitimate to me...

    Our new Jeep Grand Cherokee Limited

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    1 year ago

    Good communication and took care of my Jeep in a timely manner. Great location for me as well.

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    3 years ago

    Liz was the best customer service rep! She helped me with all three of my recalls, oil change and tire rotation.

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    Page 1 of 2

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    Review Highlights - Desert 215 Superstore

    Our salesman, Dalton, took his time and understood exactly what I was looking for.

    Mentioned in 2 reviews

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    Asian Imports Plus

    Asian Imports Plus

    4.4
    (120 reviews)

    I noticed some oil underneath my truck the other day, so I brought it in to get checked out here…read moresince the last place that worked on my truck was Asian Imports Plus. Come to think of it, for the last 6+ years it's always been Asian Imports Plus that works on my truck except for a headlight bulb change at a buddy's shop in the Bay Area. Anyway, after about an hour, I got a call and I'm told that it turns out someone left an oil canister under the hood and whatever oil remaining in the canister is what made the mess under my truck. Totally unprofessional, but I'm not upset about that since it's more of a relief to me that it's not actually something that requires major attention and money. What does bother me though is that the last time I took my truck in was just for an oil change, but about one month later I come in for a little check up on a potential oil leak, but suddenly I'm told that there's a loooong list of maintenance and repairs that would total around $4500. I'm used to just being told what needs attention. Not upsells. This isn't typical of Asian Imports Plus. What I think the difference is from a month ago is: instead of seeing the usual guy up at the front, Erwin, there was a new guy. Long time customers that frequent Asian Imports Plus MUST know who I'm talkin about. You can't forget him. Hella cool filipino dude who is always there and on top of his work. Don't get me wrong new dude is cool and I have no problems with him at all. I'm sure he's just doing what he was trained to do. Both are very knowledgeable and helpful, and I'd totally shoot the breeze and have a beer or two with them. Just your typical laid back dudes, but I feel like Erwin was just more honest and told me what I really needed to have done which saved me money. Never not once during my 6+ years of going to Asian Imports Plus did I ever question what was being diagnosed and charged. This is the reason why I have been such a loyal customer to Asian Imports Plus in the first place. Honesty brings loyalty. Btw, I was told that Erwin "decided to leave," but I'm also told that he "got let go" from another source. Kind of suspicious. Possibly to bring in new blood that was trained to charge customers 3 times what the dealer charges plus labor. Yikes. I work too hard to get played. Just a fair warning to anyone looking to get some work done here. Another btw, I went to another shop in the same day for a second opinion and the diagnosis didn't completely match what was diagnosed earlier that morning. Asian Imports Plus actually overlooked TWO issues: my front brake pads need attention and also my driveshaft support bearing is worn down which I think is the most important thing on the list to be replaced. Both did agree on my power steering return line needing attention and also my CV boots are beginning to crack a little along with other maintenance like engine air filter and differential fluid. Asian Imports Plus diagnosis + bill: $4500 second opinion shop diagnosis + bill: $2100

    I didn't feel pressured and they were honest and fair with what I needed done…read more Great communication and excellent customer service. Would definitely recommend them!

    Desert 215 Superstore - autorepair - Updated June 2026

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