I was treated so kindly by Perry, who went above and beyond to make sure I was happy with my…read morepurchase. I am so impressed by the people of Portland. The rain I can live without, but the people are the best. Thank you Perry!

I was in shock as to how ridiculously fast this was. I needed to pick up a specific notebook. I…read morewalked in and one of the staff greeted me asking if he could assist. Here's the thing - this does happen sometimes at other stores but rarely do they actually want to help. He did! I showed him the photo and he immediately was pretty sure he knew exactly where it was. He was just amazing and then someone else wandered over to get me through checkout. I was expecting the opposite so what a refreshing experience. Also, in this area parking can be pretty challenging but their lot is clear though be careful on the approach if you are going through the back and side streets. A lot of nearby businesses have big box trucks so other cars and bikes dart around and it can be a bit dangerous.

It's a convenient place to get office supplies and beyond. Printing and shipping services as well…read moreas Amazon returns. Staff is friendly. The location is easy in a big mall area. Plenty of parking.

I came here to pick up an on-line order. While I ultimately accomplished this, the employees at…read morethe pick-up area seemed to be a lot more interested in chatting with each other than helping customers. When one finally broke off to help me, she was reasonably friendly, but seemed to struggle with finding my order and giving it to me. This was despite me pointing the item to her more than once (it was in a large box on the floor toward the front of the counter instead of the shelves with the rest of the online orders). On the plus side, this location is in a large strip mall with LOTS of parking.

Timothy was helpful in getting all of our printing set up. Timely and went the extra mile to ensure…read morea smooth process and took his time in deliberately ensuring the adequacy of material.

We are stuck in a contract with them that they refuse to renegotiate. We signed on shortly before…read morethe pandemic and our organization changed radically. They won't renegotiate. We have a copier that we don't want, don't need, and doesn't work.

I'm so impressed. This is the epitome of good American business. Such good customer service. Crazy…read moregood prices. Owner goes above and beyond in a way that is unheard of. So happy to be a patron .

I spoke to Griffin at the Cartridge-Network during a call-back on Feb 9, 2023 regarding toner for…read moreour brother multi function printer. After a very knowledgeable conversation about the quality and capacity types of cartridges, he stated that he had a deal for me...2 original manufacturer cartridges (TN433-BK) in damaged boxes (cosmetic only) for $68.95, I stated I would pick them up this week, Griffin said he would make a note so that others would know about the offer in the event he was not present. When I arrived at the store on February 13th with my notes, Griffin stated that he would not honor the price he quoted last week, the price would be higher but still less expensive than I could find elsewhere. If there was an honest pricing error made, he could have contacted me to let me know or at the very least apologized for the error, neither occurred. Bait and Switch comes to mind....... Be careful dealing with this store.

We bought a very expensive "leather" recliner here only to find that after just weeks of use, the…read moreseat started to tear. That means it's not full leather - it's bonded which is very cheap to make. It looks good but does not hold up to daily use. For the price we paid, the chair should have been all top grain, high quality leather. That's what we were sold but did not receive.

My first time at this place, I couldn't find it. I called…read morewhile I was on my way, and it went to voicemail, so I hung up. Then, I got to the parking lot, and still couldn't find it, so I called again. Same thing, it went to voicemail. Within 30 seconds, the store called back, saying "I see that you called twice, can I help you?" "Yeah, I can't find you." Erin stayed on the phone, and guided me to the store, using landmarks in this huge parking lot. Okay, so I finally get tom the store, and wanted to see the Shiitake X-Chair. Erin it to showed me. It was definitely a mushroom color, but the manufacturer insisted that it was a dark green. Erin started a chat with the manufacturer and sent them a photo. So many people rely on the photos on websites, but what if it's the wrong photo? I asked Erin if she could order a new one from the manufacturer to see what color shows up. "Sure thing!" I would say this is great customer service.

Ben greeted me and immediately asked if I needed help. He showed me how to print a ship label from…read moremy email to their machine and printed concert tickets and it was cheap compared to postal annex. Ben was friendly helpful and efficient and I told him I would yelp my compliment since I was so impressed by the on point amazing service! Great job Ben! I hope this is the right location by 217 and I 5 highway. A+ gold star!

Almost everything you could want in stationary, printing& office supplies. My go to place.read more

Alec was super helpful & always gets my prints done quickly. Great service every time! Appreciate…read morethe consistency.

I stopped in to pick up an item I'd purchased on-line. There is a sign right at the front of the…read morestore with a button to press to pick up online orders, so I pressed the button, and waited, and waited, and waited some more. All the time, there was one cashier, and one other employee stocking shelves. After roughly ten minutes, the cashier, who'd looked directly at me many times already, asked me if I needed help. I told her I pressed the button to pick up an online order, and told me the button doesn't work. Why she decided to wait a full ten minutes to tell me this is beyond me, but she then collected my information, and radioed to a coworker to bring me my item. The other employee fetched my item (a very large office laser printer), and wheeled it out to my car for me. In the box, it was too big to fit into my car. She said they'd be happy to hold it for me until I came back with a bigger vehicle, and I said I'd just unbox it and put it in my car that way. All the while, she seemed apprehensive, and in a hurry to get back into the store. She told me they'd need the box if I had to return it, so I said I'd collapse the box and take it with me. She then told me to "keep a close eye on it", as she hurriedly scooted back toward the store. I had no idea what she was getting at, and she must have seen my confusion and added, "...because of the clientele", suggesting that the location was in a seedy area. I got the printer and box packed into my car, and got it home safely. The printer's been fine, but had I known the location was so bad, and that the service would have been so bad, I'd never have selected this as the pickup location.

J. Thayer has been my office supply provider for years and I would never change. You can get all…read morethe products available at the 'big box' stores, at the same price, with better service. And, you are supporting local business - it is a win-win-win! I have found a few prices that were high and the helpful sales staff is happy to match prices on the spot. Fast delivery to my office, helpful staff, great products and great prices = excellent company. If you need office supplies of any kind, call J. Thayer today.

A great company to use for any office supplies. Ask for Judi Meskel, she is the best and on top of…read morethings.