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    7 years ago

    Went in to save the contents of a crashed, very old computer. Appreciated the clear pricing and fast service, and glad to get the data back.

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    12 years ago

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    10 years ago

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    iCustom Repairs and Retail

    iCustom Repairs and Retail

    4.7
    (25 reviews)
    $

    I found this business on Yelp when I was in a panic because I broke the screen on my laptop. it was…read morelisted as ScrewBox at the time. The front of the business is listed with their new name too, "iCustom." At first,I Iooked pass this business. I didn't need to have a business name to tell me I am screwed. I had to look back at the business because it had 5 stars and really great reviews. Well, I am adding another 5-star rating to this business only because I can't do 6-stars. I use my laptop when working from home and you can imagine how I felt when I cracked my screen and the only thing I could see after that was the crack. TIP: Don't press hard on your screen when cleaning it, and don't try to clean it while it is up facing you. Lay it down with the screen flat on the table, then wipe GENTLY. I mean it GENTLY! Anyway, I needed to get it fixed because I was in the middle of a project and everything was on my laptop. I read the ScrewBox website and it allowed you to write to them in a CHAT type box, to get an estimate for repairs. It guaranteed a response within 20 minutes, and they did. They responded with a really reasonable rate, and I jumped in my car and went there. Since I am writing this review on that same laptop you can guess how happy I am with their work. Valentine (he pronounces it "Valenteen") handled my problem and told me the proper way to clean the screen. (see TIP above) I hope I spelled his name correctly. They also have refurbished computers, laptops, and cellphones there for sale. If you ever have any laptop issues, go to iCustom first. Forget that "G" Squad" place. Don't forget, ScrewBox is now iCustom, and I don't think they will let down with their service and workmanship.

    I am a ships Captain and my phone is critical to my work. In 30 years of cell phones, I finally…read morecracked the screen making the phone unusable. They close normally at 7 and I was calling at 6:30. I explained my situation and replied to come as quickly as a could and they would wait. I jumped in my van and drove over right away. True to their word, they had waited and repaired my phone post haste. I was back home and eating dinner by 8. My thanks again to everyone at iCUSTOM.

    uBreakiFix by Asurion

    uBreakiFix by Asurion

    3.2
    (20 reviews)

    Worst experience ever. My son brought his working Nintendo Switch to uBreakiFix Tampa on February…read more26th because it wasn't charging. After paying $64.49, we just received it back today--April 18th--in a plastic bag , completely disassembled , parts and screws everywhere and missing the official Nintendo SD card that was inside it. Not only did they fail to repair the device, they returned it in pieces with no explanation . Despite initial promises in-store and a follow-up phone call assuring us it would be fixed, they gave it back in worse condition than when we dropped it off. My son was in TEARS . You can't get anyone on the phone --you literally have to show up in person just to get a response. We had to show up 3 times. They even promised my son a week ago that it would be reassembled, yet it was handed back to us just ripped apart . I have a computer degree and would never return someone's electronics in this condition. I don't trust the glowing reviews on Google--they probably use a service to bury the negative ones . This place is incompetent and unprofessional , and I've filed a formal complaint with corporate. I've attached images of how it was returned and the credit card charge for honest proof.

    Excellent service by Kyle. I was of course sad about my broken iPhone 16 max broken back glass but…read moreKyle was polite and explain the process. The service tag said it would be done in 4.5 hours but Kyle committed to having it done in 3 hours. This was an Asurion warranty repair and they gave me no hassle about that at all. Overall an easy process and I had no concern handing my phone over to capable Kyle. Thank you! He was was pleasant and shared stories and advice on cases.

    Device Savers - mobilephonerepair - Updated July 2026

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