My dealership told me my rear brakes needed to be replaced, but after receiving their estimate, I…read moredecided it would be wise to look for a better alternative. Yelp reviewers didn't disappoint. I called Rich to get an estimate, and his knowledge, professionalism, and fair pricing were enough to convince me to make the drive. Once I met Rich, he inspected both the front and rear brakes and explained that the front brakes were actually more worn than the rear--and that both truly needed replacement. Rich was very accommodating and respectful of my schedule, completing the work while I waited. He also took the time to show me the condition of the old brakes, rotors, and sensors and walked me through everything he found. His assessment was spot on. After finishing the job, he even showed me the new rotors and gave me recommendations on how to properly break in the new brakes. Rich provides the kind of excellent, personable customer service that is rare in many businesses today. In fact, this level of thorough, hands-on service is something I've never experienced at any dealership. I can highly recommend Performance Autowerk!

Rich is a class act! Super honest, fair, and considerate…read more I have a BWM that's out of warranty and received an estimate for service from a local BMW dealer. The price was hefty and I decided to get estimates from BMW service specialists. Based on the super high ratings for Performance Autowerk, they were high on my list. When I reviewed the work that needed to be done, Rich suggested that I bring in my car so he could check it free of charge to make sure the work was needed and not being upsold. He provided a quick and very reasonable estimate. In the end, I decided to use another place because his shop is a long drive for me. But I would recommend him to anyone in the Dublin area.

A huge Thank You, to the entire staff and mechanics at AutoTECH Blackhawk! Everyone was amazing…read morefrom my first call to my last question as I was leaving! I recently had a very unfortunate situation occur with a dealership. I called and they got my car in ASAP. They performed safety checks to ease my mind that the car was safe for my daughter to drive. I was not charged for the checks. I received via text, what I would call a Car Health Report with pictures. It is click and view, user friendly software, that is categorized, detailed, and accessible. A picture is attached of items it turns out I had no idea I needed to address in the near future or monitor. Will be bringing all three of my cars here from now on!

Brought my mom's car in the shop for service. Saw that a previous shop had done absolutely nothing…read moreand we had it towed here. They did a great job. They replaced the starter, battery and fluids. Shoutout to Sheen for the service!

Been a customer for many years. Truly an honest mechanic. Will only fix what needs to be fixed…read more Saved me from an engine replacement that another mechanic was pushing on my old Acura integra. Kevin was able to do the repair for about $150.

Although I no longer live in the Bay Area, I want to highlight my experience with Kevin & Conner's…read moreshop. If I had to choose one word to describe working with Kevin, it would be HONEST. He never tries to upsell unnecessary services. For example, when my previous vehicle (an Audi with just over 100k miles and high maintenance costs) started giving me trouble, I asked Kevin for his advice. He gave me a straightforward, neutral perspective without pushing me in either direction. If you're looking for a mechanic who lures you in with a low estimate only to surprise you later with unexpected charges, this is not that place. Kevin is upfront, reliable, and trustworthy. Over the years, he serviced multiple vehicles for me and even helped me purchase a new car. If I still lived in the area, I would not hesitate to go back. The only con is that they are busy which is a byproduct of several years of goodwill.

Incredibly responsive, honest, transparent, and trustworthy people and service!…read more Whether it's for an oil change or a major service, the team here gets the job done with speed, efficiency, and high quality. They also call promptly to provide updates and are up front about their recommendations. I just had my 90k service completed and they provided a clear breakdown of what's highly recommended to fix and why vs. others that need monitoring. Love that they sent the report via text so I could take some time to review and discuss with my husband. I also think the price is fair (checked with AI and it always fits the range for the service). Special thanks to Scott for staying late so I could pick my car up before the weekend! Appreciate you!! Highly recommend. P.S. location is so convenient, too. Got a car wash right next door (excellent btw), a tire shop on the other side (for those darn nails), and Costco gas down the street!

I highly recommend AutoTech in San Ramon for anyone looking for car repair. Lauren answered my call…read morewhen I reached out and kindly offered to take a look at my car first to estimate the diagnostic cost. They scanned my 2010 Prius car at no charge and identified the issues. There would only be a fee if further diagnosis or repairs were needed. The initial scan was very helpful and allowed me to contact the battery company for my Prius battery pack, which is still under warranty. AutoTech is a great place to get an estimate, and Lauren is very responsive. I had a very positive experience and would definitely recommend this shop as an alternative to dealership service.

Honest, hardworking and efficient service, had a tire puncture patched, can't recommend them…read moreenough! On the night before a road trip, I discovered a tire in my car losing air, the culprit being a nail lodged in. Ace auto repair and tire was the only shop open at 7 in the morning, I walked in without an appointment at 7:30. They removed the nail, patched up the tire and completed the work in an hours time! When I asked them about payment for the service, they refused to charge me for the repair. While waiting in the shop for the repair, I witnessed a bunch of regulars bringing in their vehicles for different kinds of issues. The trust and comfort they had with this shop was something that has been built on with years of excellent service. I've been to other tire shops where I've been overcharged for similar situations because I needed help quickly. Ace auto repair and tire is a refreshing change from those experiences and definitely have me as a long term customer for the future!

I, unfortunately, got a punctured tire from a nail driving through traffic in the bay area. My…read moremechanic put a temporary fix & advised me to seek a tire repair shop for a formal repair. I checked another business nearby who declined to assist due to the temporary patch. I called Ace Auto Repair & Tire and spoke to Danny who advised to visit right when the business opened as they do get busy. I also asked if there was a charge for a flat tire repair & he said no charge if it was fixable. I have a Subaru WRX with an AWD system which can get complicated if one tire is compromised. I visited on a Saturday morning & advised the front staff of my dilemma. I was so anxious thinking that I'd be potentially turned away, but they were courteous to take a look at the patch & I'm forever grateful to Armando for making the determination that my tire was still repairable, then completing the job in less than an hour! And true to word, I wasn't charged for the tire repair. My greatest appreciation to the staff at Ace! I was chilling on the couches nearby the front door - it's bright, spacious & clean inside. Two other customers followed after me - also overhearing their issues & constraints - I could tell from those interactions with the front staff & the communication with the technicians in the back that this repair business works hard to help & take care of their customers. Thank you, Ace Auto Repair & Tire!

Robert was super helpful on the phone! Answered all my questions and took time out of his day to be…read morediligent. I got the correct insight and great advise from him. I would recommend this shop

We've been coming here since 2019, when we moved to the East Bay. I have a 20+ year old German car…read moreand they have always taken care of us. The staff has is professional, knowledgeable, and truth worthy. My most recent trip was last month and I worked closely with Dave, the manager. He was thorough, communicated well with me, and answered all my questions patiently upon drop off and pick up. Over the years I've highly recommended European Autotech to people who have asked where I take my car in for service. My neighbor, a knowledgeable car guy with multiple cars and very high expectations, told me this place was solid after I told him I take my car here. If he approves, it speaks volumes.

I had a great experience working with Jon. He responded to my request quickly and even offered to…read morehave me bring my car in for a no cost diagnostics, which I really appreciated. After dealing with this error code issue for the past 18 months, he was the first mechanic to point out that a software update may actually fix the problem. I'm taking my car to the dealership next week to get the update done. Fingers crossed that's all it is, but I'm truly grateful for his guidance. I highly recommend working with this shop. He was honest, communicative, and didn't try to upsell or push anything unnecessary. It's refreshing to find someone you can trust.

I had my car towed to driven auto care because the engine was shut down by the computer system,…read moreindicating a major mechanical failure. I was very worried, but it turned out that the main problem with the engine was the 12 V battery which isn't used heavily by a hybrid engine. They did a bunch of other checks on other parts of the system and went out of their way to make sure that that was the reason for the engine shutting down. They were very courteous and very quick and efficient as well. The problem was solved and the trouble-shooting was done all within Monday morning and I was driving away at about 11 o'clock that morning! I will definitely rely on them as a very good auto shop in the future.

Honest ! Very honest. We took our truck here for a go…read morethrough. We wanted her to last another 100k miles. This shop was so honest! They spent a good amount of time diagnosing all and any issues. Rob called with a complete rundown of what should be done to what and how much each thing would cost. When we asked him what he would do, he told us the truth even though it meant not spending a bunch of money with him. He said trade it in, it's still has a ton of life for now. We did. We bought a brand new truck. We have other vehicles and we have decided he will be our mechanic!

I want to commend the owner Rob for being straight forward about issues with my 2014 Subaru…read moreForester. This particular model has many quirks including a very poorly designed front end. Rob took the time to explain to me about the design flaw and covered rework when technically he didn't have to. Maybe not the cheapest but who else covers repairs for 2 years, 25k miles? Not Subaru. Not your local tire dealers. Thank you Rob, Ethan and the crew!

I had an outstanding service and experience at Danville Auto Center. Oscar is the reason I came…read morehere, I actually followed him from another location because I trust his work and his integrity. They diagnosed my 21 year old Toyota Camry with over 300,000 miles and provided a complete, detailed list of everything that needed attention. What I appreciated most was that Oscar took the time to narrow it down to what was truly necessary to make the car safe, as if it were his own vehicle. No pressure, no upselling, just honest guidance. The estimate was clear and detailed, and the pricing was very competitive. The customer service was exceptional from start to finish. More than anything, DAC earned my trust, which is rare in this industry.... Why I follow Oscar!!! If you're looking for transparency, fair pricing, and people who genuinely care, this is the place to go. THANK YOU Oscar and team!!!

AVOID DANVILLE AUTO CENTER AT ALL COSTS…read more I don't usually leave reviews, but what happened here was so outrageous that people deserve to know. My girlfriend brought her car here after it died while parking. She told them up front it was likely the battery (which they had just replaced), the alternator, or a loose wire. Pretty straightforward, right? Wrong. From there, it was a nightmare: * They refused to return her calls. She was the actual owner of the car, yet they completely ignored her and would only speak to me. * They dragged the repair out over three full days while dodging updates. * When they finally claimed it was just a loose wire, they quoted us over $500, apparently because they charge $250/hr just to "diagnose." * When we picked the car up, the passenger side window no longer worked, even though it was fine before. And the worst part? When we confronted Shawn (the owner) about all of this, he laughed in our faces, interrupted us, and treated us like we were the problem. When my girlfriend left, they actually called her a "f**ing b****." I confronted Shawn, and he admitted it--but said he was talking about her and not me. As if that somehow makes it okay. This wasn't just bad service. This was open disrespect. The way they dismissed and insulted my girlfriend made it clear they were trying to take advantage of her because she's a woman. If you value your money, your car, or even just basic human decency, stay far, far away from Danville Auto Center.

I brought my car in for squeaky brakes and had an outstanding experience at JAE's garage. I saw all…read morethe 5 star reviews so I had to go see it for myself. Justin diagnosed the issue right away without charging me a dime for the diagnosis, something you rarely see these days. I was able to easily set up an appointment, and he completed all the work quickly and efficiently in a timely manner. The pricing was very competitive, and the quality of work was excellent. Justin is an honest, straightforward guy who genuinely wants to do right by his customers. In a world where so many auto shops seem focused on upselling and ripping people off, it's refreshing to find a trustworthy mechanic like him. Thank you, Justin, for the great service and peace of mind! I'll definitely be back for all my future car needs

While getting my car smog next door to JAE's I peeked into his shop. Clean well equipped cozy shop…read more Met Justin and had him replace some driveline parts. Good old feeling of trusted mechanic who will be the go to place for all my cars.