I can't tell you how helpful F.P. and the Ingold team has been over the years aced especially…read moretoday! They moved mountains to help get us to one of the rare dmv appointments:) Always quality service, kind aces personable team, and competitive pricing. Plus just caring. Keep it local!

Needed a quick oil change. They did a great job and were fast and efficient. Sat in the waiting…read moreroom and was in and out in an hour. Thank you!

I absolutely love this place! I am seriously more and more impressed every time I go there. Today I…read morewent in for an oil change and they even rotated my tires. How amazing is that! They totally saved me another trip.

Wish I could give them 10 stars. My husband's father passed away unexpectedly in another town and…read morethe LAST, the very LAST, thing we needed to have to deal with was a flat tire. A slow leak quickly went to a fast leak so in the middle of everything else we were trying to deal with we got the tire inflated and were able to drive it to Durham Tire. The staff there were AMAZING -- friendly, understanding, and efficient. They did a great quick job for us and got us back on the road, along with kind words about our loss. We have always received good service there, but they really went above and beyond this time. Their empathy and responsiveness was much appreciated.

EXCEPTIONAL customer service. I blew a tire out on the freeway in the pouring rain and was stranded…read moreon the side of the road for over 2 hours since AAA decided not to send proper assistance. After sitting there for two hours, a nice police officer pulled over and called a tow truck who drove me to discount tire. During that time I called this place three times to confirm that they had a tire for me since I was visiting from out of town and had a business event that evening and needed to leave tomorrow morning for a flight. These folks not only made sure that they had the right tire for me, but they were extremely attentive and friendly, and I can not praise them enough.

I went in an hour before closing and requested a patch for my tire. It took nearly 30 mins to be…read morewaited on workers were mingling with their friends and so on. Once I finally got noticed I was told the store closes in 30 mins and was instructed to make an appointment after I just sped over from work.

I highly recommend this Sears Auto Center. This is my go-to for all things car related. The staff…read morethat greets and deals with the customers in the sales room are very friendly and helpful, which can't be said for every auto care service places. Usually there's someone working that has dealt with me before which makes the experience less stressful. For simple things like oil changes it usually only takes about an hour for them to get everything done. I've found their prices, including labor, to be competitive and usually far cheaper than places like the AAA Car and Maintenance Care Center. If this location fixes a problem, it's actually fixed and not just a short-term remedy that's going to wind you back in the waiting room a few weeks later. If they can't fix the issue, they're upfront and go over the issues with you and make recommendations, including suggesting others in the area that may know your problem or car a bit better. I always appreciate the time they take in explaining issues and don't think twice about anything they've done or recommend doing. This location also has weekend hours, including some on Sundays, making them convenient and customer-friendly. I've only had one car issue they've not been able to fix that gave me some grief and issues. They don't do state inspections, which is a bit of a shame, but overall the pros outweigh the cons.

This place is the worst Sears Auto Center I've EVER been to - the service sucks. You stand waiting…read morein the reception and you get no acknowledgement not even a "we'll be with you in a minute sir" and 15 minutes later when they get to you - no apology. It seems customer service & Sears don't know each other. I was told my routine oil change would take 2 hours because of the cars ahead - that's fine. But when I get back they now say it will be at least 3 1/2 hours at best and if that doesn't work then I should come back tomorrow. I think tectonic plates move quicker !! Stay well away - clearly as other reviewers have said - paying customers clearly interrupt their routine. When you look into the workshop the level of inactivity is obvious and there's a blatant disregard for Health & Safety compliance. Not one person wearing gloves or eye protection and I'm pretty sure that's required when handling oil & standing by tires being inflated.

I received a great deal for a set of 4 (four) tires, when scheduling online. I was also met with…read moregreat customer service, upon arrival. I scheduled an appointment that I had to delay because my wheel lock key was missing. However, the shop allowed me to retrieve one from the dealership and accommodated me within the next 30 minutes to a hour, from my original appointment time. I appreciated all of their knowledge and willingness to help.

Go here for simple fixes if at all. Expect to receive poor communication and potential for…read moreincomplete services that lead to unmet timelines and may result in your car being towed to another service station without your consent. This is not a shop to trust.

I appreciate being able to drop my car for service before Durham Tire and Auto Center opens, and…read morepick it up after hours if that is what my schedule allows. The professionals are kind to me, and show my car the love! They were referred to me by my colleagues. We trust them for mechanical repairs, as well as tire purchases and maintenance.

This past week I had my first experience with Durham Tire and it won't be my last. I came in to…read moreget a tire replaced after I had a blowout. They were great to work with and squeezed me in at the end of the day. Thank you for coming to my rescue!

Went here for an oil change and they quotes me $2k of repairs needed on my car. Got a second…read moreopinion before moving forward and no repairs were needed on my car. Don't trust them

Great service. Got my tire changed on short notice and was offered a discount. Front desk was great…read moreand even spoke to a few mechanics, very friendly and detailed