My dog was with them for 99 days when I had a kitchen fire that required house renovations. We…read moredidn't expect 3 months but it ended up that way. We went and walked our puppy as frequently as we could and the staff was marvelous with him and us. They were very accommodating and helpful. They also put him on the their walking program besides our visits a few times weekly. Our puppy gets so excited and happy to stay in day care and even kennel with them for weekend since then. They are sensitive to his needs and emotions and his diet. I am forever grateful to their kindness and dedication. You can trust them with your pups.

I have an 18-year-old 8lb dog whose nails were grossly overgrown. My vet wouldn't cut her nails out…read moreof fear of potential cardiac arrest. I was referred to Tina the Dog Whisperer and I cannot tell you how pleased I am right now. I brought my dog in for a 10am appointment and by 10:10 she was back in my arms with trimmed nails. I have no idea how Tina did it and honestly I don't care. All I know is that I will be back. If you have a nervous dog or an elderly dog, Tina is your girl. Absolutely amazing.

Richelle is fantastic! She treats my miniature poodle with love and care. She sends pics and…read morevideos daily so I know how she is doing. She gives Pippa her insulin injections twice daily and watches over her. I highly recommend her as a pet sitter.

We had a terrific experience when we had Richelle care for our two cats. She took excellent care of…read moreboth of them, providing both hugs and play time. She sent us daily updates and pictures so we knew our kitties were doing great. We highly recommend her!

Absolutely the best boarding and grooming place around! Pam and her staff are outstanding. They…read morecare so deeply about our pets and treat them as their own. I always recommend them to anyone and everyone with pets.

Just stay away from this very unprofessionally and erratically managed facility if you care about…read moreyour animals... After over 2 years of leaving my dog there, and overlooking many qualms (including kennel cough and no accountability for a feeding schedule) I said "no more" today. I picked up my dog on Saturday, during their 2 hr p/u window on weekends, and dared to ask about the extra food I always pack for her in fear that I might experience a delay in picking her up. EVERY time I have picked up my 15 lb, 5 year old, extremely shy, shelter adopted dog, they have handed me her empty bag with no remaining food or an explanation of her feeding schedule. Last Saturday I dared to question where her extra can of prescription dog food was and asked why I wasn't being given any account of her eating schedule. Apparently my questions were not acceptable and the manager called me today saying that she can't keep staff at the facility (all true) and that I upset her one employee there on Saturday by asking questions. She stated that I did not leave an extra can of food for my dog, yet after further research, I found that she was again wrong. Yea, I was done with them after that call... It's not about the 1 can (or total of 7 or 8 cans), it's the lack of accountability and organization at this place. The employee turnover speaks for itself. There used to be intelligent and caring people working there, but under the new management it's not stable. I'd rather quit my job and stay home with my dog than deal and worry about that kind of unprofessionalism. Luckily, I have since found out that there are other more qualified facilities nearby with higher standards and more professional service.

Update to the manager's response:…read more I had never been "unsure" about declawing, in-fact I'm 100% against it! That was never brought up in the conversation, that is absolutely false. And the garage in question had been converted into a room, it was actual well insulated additional room where I was planning to set up their space. Please stop making bs stuff about the conversation we had. I ended going with a better organization from where I was able to adopt. Lots of better options out there than your so called rescue.

I only looked up IBOK's Yelp reviews after having an upsetting experience with them, which I think…read moreis worth sharing for others navigating the adoption process. I was initially very excited about IBOK, particularly their thoughtful two-cat policy, which made a lot of sense to me. They were also flexible and kind about my living a few miles outside of Santa Clara County. I was approved to adopt and the process started off on a positive note. After being approved, I was quickly directed to a specific pair of kittens who were older than I'd hoped for. They sounded wonderful, but while young, they don't look like what you picture when you think "kittens." Our family recently lost our 20-year-old cat, and my children, who are younger than that cat, have always hoped to experience raising kittens. The initial email recommending the pair was polite and said if we didn't feel they were the right fit, there would be many others to consider. I felt bad tentatively turning down the pair they suggested and said as much in my reply. They quickly let me know that I might have to wait a few months because it was not kitten season. What made the situation upsetting was what happened next. A few days later, IBOK posted about eight 7-8 week old kittens on their Facebook page, asking for foster help. I was excited to see young kittens despite it not being "kitten season" and I inquired if it might be possible to adopt a pair instead of fostering as we are probably not up to giving up kittens we've taken into our home! We got our last cat at this age. I also commented (in what I thought was a friendly way) that the kittens were all cute and that one particularly reminded us of our late cat. The response I received was unexpectedly harsh. Part of the text read: "As you were not interested in the kittens we recommended to you as a perfect fit, you may want to look at other rescues for your new kittens. Wanting kittens as young as possible isn't a characteristic we look for in our adopters. We want the best match possible for our kittens, and you do not seem to be looking for a match that would be in the best interests of our kittens. We're sorry, but you asked us for help in finding the right pair for you, and we did that. But you were not interested. You should be looking for the right personalities, not just how they look." This response made me feel hurt, stupid, and misunderstood, and I regretted commenting on the kittens' cuteness, as it was meant to be chatty and friendly. It also made me feel very judged for expressing a preference for younger cats, which I already felt bad about but hadn't realized would disqualify us as adopters. Despite feeling upset, I responded apologetically to her text (even though my husband suggested I simply reply, "Are you OK?"). I dislike confrontation and understood that they were not going to let us adopt, but I didn't want to leave on a bad note. I never received a response back. As someone who works with a horse rescue, I understand how those in deep in the trenches of rescue work are often overwhelmed and exhausted. Still, I think it's important to assume the best of people who come to you hoping to love and care for animals. My interaction left me feeling like one of the Dursleys, and it's going to take me some time to build up the nerve to approach another rescue group. I know I should re-examine my preferences too. I imagine that adopting through IBOK could go well if you accept the cats they recommend for you, avoid expressing preferences about age or commenting on appearance, and pass their tests. Their focus on finding the best match for their cats is admirable, but I think they could benefit from more compassion and openness when communicating with adopters. Especially after reading the other reviews, I'm sure many people would likely be willing to adjust their plans if guided thoughtfully. (I'm leaving 3 stars because I think that's the fairest option considering I only experienced one small part of the adoption process.)

We had overnight for 4 nights two dogs a fish and 4 birds they are great all my animals we're happy…read morewhen I got back from my vacation and I will definitely be calling them again for my next trip.

We had such a great experience with Dog Duty in Campbell! Catalina, the owner, was incredibly…read morehelpful and accommodating, she made a last-minute weekend dog-sitting request happen with ease. Our dog's caregiver, Diane, was absolutely amazing! She sent regular updates and adorable pictures throughout the weekend, which gave us such peace of mind. It's clear that the Dog Duty team truly cares about the pets they look after. We will 1,000% be using Dog Duty for all our future pet-sitting needs! Highly recommend!

I have had a number of Pet Groomers over the years and am SO HAPPY to have found Amanda! My little…read moreman, Binx, is a handful, and Amanda is able to take care of his nails and ears without issue. She has even helped me get him out from under the bed when it is time for his nail trim (how is that for A-1 service!!). I am very curious where these fake negative reviews are coming from? Also astonished by the number of people who cancel at the last minute? This is no different than making an appointment with a hairdresser -- if you cancel at the last minute or no-show, there is a fee. Come on, people, Amanda is a professional, and if we expect professional services for our fur babies, we need to treat her as such. I recommend Amanda highly and will continue to book her to take care of my little guy (he is not so little, but will always be my baby). Have attached photos as I am a proud momma.

Amanda squeezed our cat in for a matte removal appt in her already busy schedule. She came to the…read morehouse and promptly collected our long haired cutie (ready in carrier as requested.) She took him to her van and was back with our handsome, happy boy in about 20min! He got a belly shave (took care of a couple bad mattes) and sani shave. He looked great and was not traumatised in the slightest. She was clear with her instructions before the appt and kept good communication. Payment was easy with many options like Zelle/Venmo or check or credit card (with a fee.) We will start to use her services on the regular to keep our long haired guy in great shape. I highly recommend her and she was highly recommended from another certified groomer as well.

We have a 7 year old, dog reactive, American Pitbull Terrier (Fidel) that has been enjoying…read more Brassy's Paw Army care for a little over a year now. My partner and I learned about Brassy's Paw Army through a friend who sought obedience training for his puppy and then continued to use their dog walking and active paws service after. We needed someone to watch our dog while we were away on vacation. However, we were skeptical of leaving him with someone who was under qualified or uncomfortable with a stubborn, and headstrong dog like ours. We also did not like idea of our little guy being boarded somewhere where he would be left in a kennel all day. For context: Our dog has received training from multiple trainers in the Bay Area and even completed a board and train program due to his dog reactivity. Needless to say, we are very aware that not everyone feels comfortable caring for a reactive dog. We are also not as trusting of just anyone to feel confident in caring for him as well. Having the background knowledge that Brassy also works as a dog trainer, we felt she would be a good option. We reached out through email and she was quick in following up through text. She connected us with Brizza who has been Fidel's main care taker in the paw army. We scheduled a meet and greet and then a few sessions for Brizza to walk Fidel (our dog) so they can become acquainted. We gave her background on the training Fidel had and the tools we use. He eventually started going for "active paws" sessions which gave us such peace of mind knowing that he was both getting time out of the house AND receiving much needed exposure/training with his dog reactivity and reinforcing his obedience training. They use an app to make it easy to book services and to also update us on what Fidel is up to. When we have had Fidel boarded with Brizza, we are so comfortable knowing that he is with someone who treats him like their own dog. She is so accommodating and truly loves our dog. Brassy's Paw Army is every dog parents dream come true!

We have two 1+ year pups do active paws, beach days, overnight stays, etc, with Brassys Paw…read moreArmy/Brizza & they always have so much fun! Our pups are always excited to see Brizza. We feel confident & trust that they are taking care of our pups. As a first time dog parent it takes sometime to find a good fit but Brassys Paw Army made it easy for us to continue to use their services!

Tammy is great with the The cats giving dedicated attention. We highly recommend her as we've been…read moregoing to her for a nearly 10 years..

Our cat Ari has stayed at The Kitty Hotel a few times and we've always had a very positive…read moreexperience. It's easy to request a stay and they are quick to confirm. We've met both Tami and Marissa during the drop offs and pickups - they are both super kind and we feel 100% confident that Ari is in good hands during his stays. Whenever we've gone inside the facility it's always clean, the cats look content, and the environment is quiet and peaceful. The first time he stayed I was a little nervous about how he was doing (he can be shy and unsure of himself in new environments) so I periodically emailed The Kitty Hotel and Marissa was kind enough to provide updates that helped ease my mind. He always comes home without any physical or behavioral changes and easily transitions back to home life without any issues. The price is reasonable for the high level of care the cats receive. Highly recommend The Kitty Hotel!