1. Doggie Mat

1. Doggie Mat

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Chino, CA

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Doggie Mat

4.6 (125 reviews)
Open 7:30 am - 5:00 pm

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Reviews With Photos

Isabella L.

First time coming here and they did an amazing job, I love how round and fluffy my pup is. [[HIGHLIGHT]]I called to schedule an appointment for my senior pup and they were able to get him in Saturday morning.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Important to note the receptionist told me they don't take grooming appointments after 12pm.[[ENDHIGHLIGHT]] It took about 3.5 hours total, and the staff were super friendly. My dog came back looking handsome and happy. Definitely will be coming back.

Alaska after her grooming appointment! 3
Valery P.

They continue to do such a fantastic job!!! Super happy with how they treat my fur baby :)

Overgrown paw fur that needed a trim which was unfortunately overlooked by the groomer.
Mindy W.

Our recent experience at Doggie-Mat was marked by significant miscommunication and disappointment. We brought our dog, Koffi, in for grooming with high hopes for a thorough and comprehensive service, but the end result left us feeling unsatisfied and frustrated. As the summer heat had taken a toll on our furry friend, we were genuinely excited about getting Koffi de-shedded. We had contacted Doggie-Mat a week in advance to inquire about their services and pricing. The person we spoke to provided us with a detailed list of services, including ear cleaning, nail clipping and grinding, anal glands expressed, trimming of genital fur, and paw fur trimming. We also expressed our desire for a special de-shedding treatment, which we were informed could be added for an additional cost. We took extra care to ensure that all details were confirmed when scheduling Koffi's appointment for 9 AM. We were also delighted to hear that Doggie-Mat could accommodate Koffi after grooming is completed until their 5 PM closing time. We looked forward to a comprehensive grooming experience for our furry friend, especially given the challenges of the summer heat and Koffi's shedding. On the day of the appointment, we dropped off Koffi and received no questions or concerns from the staff. However, our optimism quickly faded when we were called back just two hours later to pick up our dog. This rapid turnaround left us impressed but also suspicious, given the extensive list of services we had requested. Upon arrival to pick up Koffi, we were presented with a bill of $65, a price that not only felt remarkably low for the amount of services we requested, but also did not align with the quote we had received over the phone. Confused, we inquired about the services covered by this amount. To our shock, we were informed that Koffi had only received a bath, which was not at all what we had expected. Our primary reason for bringing our dog to Doggie-Mat was the de-shedding treatment, and it had been completely overlooked. Furthermore, the promised paw fur trimming service was also omitted, despite our hopes of preventing dirt accumulation in the crevices of Koffi's paws. To make matters worse, the staff member proceeded to lecture us, insisting that we should have explicitly stated our desired services during the appointment booking. It was clear to us that the miscommunication was not on our part but rather a failure of the establishment to provide the services we had originally agreed upon. In retrospect, perhaps one mistake on our end was not confirming the specifics of the bath and de-shedding services upon bringing Koffi in for his appointment. Nevertheless, we believe that the initial phone conversation should have clarified these details and expectations. However, we must mention the some positive aspects of our visit. Koffi smelled amazing, and they added a charming Halloween-themed bandana when we picked him up. It was a lovely surprise. The staff member also took the time to inform us that the groomer commented on how Koffi was a very sweet boy during the grooming process. This made us incredibly happy, knowing that our dog is well-behaved and appreciated by the staff. Overall, our visit to Doggie-Mat left us highly disappointed and frustrated. What should have been a positive experience was marred by a failure to communicate and deliver on the services we had originally agreed upon. We recommend that future customers be exceptionally clear in specifying their requirements when booking appointments to avoid any misunderstandings.

Our furry family member Lyric Pheobe
Sony C.

I was very impressed . I have a 14 year old Yorky with bad hips cataracts some memory loss and this Shop did amazing. She didn't come back home like trembling and fear. She was actually left the location very happy. She didn't seem as if she was sedated like other shops. I was very pleased, and they promised me that they would give her the best care, considering her age and allowed more time to even take care of her so that made me feel more comfortable what I recommend this place to anyone it's a definite yes the location isn't very presentable outside nor the inside but when I tell you, they give your pet excellent care it's excellent care so thumbs up great place to take your pet who is also your family member. I would definitely be back.

Charlie

Our first time visiting Doggie Mat. I have a mini schnauzer, they did a beautiful job on him. [[HIGHLIGHT]]Thank you Doggie Mat for such a good job!![[ENDHIGHLIGHT]]

Fluffy Jojo at Doggie Mat
Dorothy A.

Great place to go for DIY dog washes. Elevated tubs and dryers. Staff helpful and friendly. Supplies available.

This is the after of his first time getting groomed! He looks so handsome!
Oscar N.

This was the first time I ever took my dog to the groomers! Nina was very nice and sweet with Oliver! Definitely recommend this place as Oliver isn't a easy dog to handle. They reassured me that he was in good hands and that they took really good care of him. He's never looked better than when I got him as a puppy! Definitely coming back here. Amazing work! And they were able to squeeze me in for same day appointment.

Always so handsome after a good grooming session
Carol N.

My go to groomers for my dog!! I have a big shepherd who is 100 lbs so it is very hard to bath him at home. I always call to make an appointment, because they do get very packed. I also like that this place is pretty close to home. It does take a while. Usually I make an appointment for 10am and get a call to pick him back up around 2 or 3pm. My dog always comes out super soft and smelling fresh! He also gets a nice bandana each time. During holidays, they have holiday ones to go with the theme. They have always been friendly when I came and apparently, I'm told that my dog is very good during his bathing and grooming session. At home, it's so hard for me! His extra hair is all brushed out and they clean his ears and trim his nails also. For my dog, since he is big, it costs me $43. The price went up a little, as it used to costs me $40 when I first took him. I believe small dogs start around $20. Prices can vary also depending on the type of hair your dog has. We come every month or 2 or if I know my dog will get really dirty. For example, the last time when I took him to the groomers (last week), we went on 2 hikes where he got to play in lake water and also the beach and rolling in sand. I made an appointment for the next day after both hikes, so the following morning he went to the groomers and came back all nice and clean after. To me, the $43 is 100% worth it so that I do not have to deal with the hassle and the mess of trying to bathe my dog at home! I also really get scared of cutting dog nails, so that's another bonus for me! The only thing that sucks for me is that they close every Sunday and Monday and those are the 2 days that I always have off. I recommend coming here, and I will continue to take my dog here. I have another coworker who also takes his dog here and he really likes it too. They take both cash and card.

Our after picture. Two happy puppies

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9 years ago

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Tara B.

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8 years ago

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8 years ago

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Thank you! See you soon!

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9 years ago

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11 years ago

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7 years ago

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13 years ago

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15 years ago

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7 years ago

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10 years ago

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12 years ago

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14 years ago

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10 years ago

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12 years ago

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8 years ago

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8 years ago

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Tara B.

Thank you for your review! We look forward to seeing you again soon!

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8 years ago

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10 years ago

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7 years ago

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8 years ago

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11 years ago

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7 years ago

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8 years ago

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Tara B.

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6 years ago

Having been using their services for years! Always do a great job. Worth the wait and always wonderful to pets.

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8 years ago

They did a great job. Called and got an appointment the same day and they were really fast grooming my dog

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Tara B.

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10 years ago

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8 years ago

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8 years ago

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8 years ago

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9 years ago

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6 years ago

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11 years ago

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Tara B.

You are welcome! Thank you for bringing in Belle!

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8 years ago

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10 years ago

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9 years ago

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13 years ago

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9 years ago

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Tara B.

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8 years ago

I love this place they really take their time to give your pet the perfect cut !!! I never had no complaints nor my dog

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Tara B.

Thank you!!

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16 years ago

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Review Highlights - Doggie Mat

At the conclusion of the nail trimming, the employee indicated our pug was a good girl, and there were no issues.

Mentioned in 3 reviews

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Qutie Pets Grooming

Qutie Pets Grooming

4.7
(548 reviews)

We've been bringing our cat Gibby here regularly since 2024 for baths and full grooms (sometimes a…read morehaircut, but usually just a sanitary trim). Booking is easy. They already have his usual on file, so I can just text and request "the usual" without having to re-explain everything each time. Gibby is usually pretty calm during the grooming, and the groomers handle him well. His "waiting room" is separated from the grooming area, probably to avoid stressing cats out with all the dogs there too? A full groom usually takes about 3-4 hours, which seems normal for the service. And, after the service he always comes back smelling so fresh and his eyes squinting like he's trying to stay awake after a nice spa treatment. This time I noticed they offer a blueberry facial for cats, so I added that on too. Gibby seemed fine with it, and it was a nice little extra on top of the usual routine. Price is reasonable, especially compared to other groomers we've tried. We keep coming back and don't plan on switching anytime soon!

Please don't come. They have new owners and they're terrible. Made an appt for four Poms. They said…read morethey had to be shaved down but they didn't want to take them. Please do yourself a favor and go somewhere else. There's plenty of groomers out there. Updated: we found some a great groomer in Ontario. Yes the dogs are $85-$100 each because of matting but they are well staffed and don't waste our time like this stuck up groomer.

Doggie Mat - groomer - Updated July 2026

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