I've been taking my car to Diego's shop for several years now. They get the job done right... the…read morefirst time. No hiccups or worries, my car is always ready in a timely manner. Diego is someone that I have recommended to many family members and friends and will continue to do so. Thank you for providing fair prices and honest work!

Scheduled my vehicle for a front alignment and to have them replace my tie rods as I had just…read morereplaced all my suspension parts but those. On the appoinment day and time I was told it would be 2-4 hrs wait as there was a vehicle on the rack with issues. OK. I came back the next day. They replaced my tie rods and did the alignment. The vehicle was in the shop 1 Hour. They charged me for 1.5 hrs labor for the tie rods alone (I supplied my own new parts). If you can't install tie rods in 30 min you should not be a mechanic. I questioned why I was charged for 1.5 hrs labor when it took only 20-25 min, and was told "the program says it takes that long". Again, it doesnt take that long to replace tie tods. Not OK. Charge for the actual labor performed. In my book that is dishonest, charging for something they didnt do. I will not be going back. 2 stars because they were fairly quick.

Always best customer service Kieth and they guys…read more Knowledge helpful Always a great experience Thank you

Amazing people. Install was perfect. I promptly lost the keys to a hitch I had purchased as well…read morewhen they were installing the backflip. They got a new set of pins sent up from Tucson. Great people!!!

Had several maintenance items taken care of today for my Honda Ridgeline at the Cooper and…read moreGuadalupe Rd location. The gentleman that took care of everything's name was Matt. He provided exceptional customer service, professionalism and workmanship. Will definitely not hesitate to take any of my vehicles there in the future.

I've reviewed this business before and want to again emphasis how great the customer service, job…read morequality and prices are.

There's trucks, then there's TRUCKS!!! These are insane. What great customer service by the whole…read morecrew. Happy with the purchase and happy with the customer service. Family run, support their product well. No need for another truck anytime soon, but I'll be sending friends to see Alfonso and the crew.

Deceptive pricing. Advertised price is not actual price! The Ram I was considering had a $10k add…read morefor an "optional" lift kit already installed which was not in the advertised price on Autotrader! There is a photo which lists options added with wording that is vague at best! The photo with the lift description and Autotrader ad makes it seem like the lift is optional but when I spoke with the salesperson, turns out this is not the case. The "optional" lift kit is not optional. The vehicle is advertised at a lower price to draw people in. BUYER BEWARE! Don't trust Google reviews as they can be edited. The sales person has called me everyday for two weeks after I stated I was passing on the vehicle.

My advisor Tyler is amazing. I went above and beyond to get…read moreme right I appreciate all the hard work you do.

I have been a loyal BMW customer over 8yrs years, and I've always appreciated the top-tier service…read moreI received when purchasing a new vehicle. Unfortunately, my recent visit left me disappointed in how the dealership handles long-term customers. I came in to have my washer fluid topped off and requested a wash. While this is a minor request, I was shocked to encounter unnecessary drama from an employee, who not only reacted rudely but also gathered other staff to comment on the situation in a way that made me feel embarrassed and humiliated. This was completely unwarranted and unprofessional. There is a respectful way to communicate policies, and this employee's approach was not it. On the other hand, Brandon, Stanley, and Jordan went above and beyond to ensure I was treated with the courtesy and professionalism I expect as a loyal customer. Jordan immediately addressed the issue without hesitation, and all three demonstrated exemplary service, professionalism, and care. They are true assets to the dealership, and I believe they deserve recognition, raises, and consideration for management roles. It is disappointing that after years of loyalty, the customer experience seems to diminish for older vehicles. BMW prides itself on excellent service, and I hope this incident serves as a reminder that all customers new or long-standing deserve respect, efficiency, and care. With proper training and attention to professionalism, the dealership can ensure that every customer leaves satisfied, and the outstanding employees are recognized and rewarded as they should be. My stars go to Jordan Stanley and Brandon

I had an exceptional experience working with Addyson Spann at Fiesta Lincoln, and I cannot…read morerecommend her highly enough. From the moment I walked in, Addyson was warm, professional, and genuinely attentive. She took the time to understand exactly what I was looking for -- not just in terms of budget, but lifestyle, preferences, and long-term goals. Instead of rushing me toward one specific vehicle, she carefully walked me through multiple options, explaining the differences in trim levels, features, safety packages, and financing structures in a way that was thorough yet easy to understand. What stood out most was her patience and transparency. She never made me feel pressured or rushed, and she answered every question with clarity and honesty. If there was something she needed to double-check, she did so promptly and followed up quickly. That level of communication built a lot of trust. Addyson also went above and beyond during the test-drive process. She made sure I experienced the features that mattered most to me and pointed out details I may not have noticed on my own. Her knowledge of the vehicles was impressive, and it was clear she truly cares about matching clients with the right car rather than just making a sale. The entire process -- from browsing to paperwork -- felt smooth and well-organized thanks to her guidance. She made what can often be a stressful experience feel straightforward and even enjoyable. If you're looking for someone who is knowledgeable, patient, responsive, and genuinely invested in helping you make the best decision, I highly recommend asking for Addyson. She is a true asset to Fiesta Lincoln. Five stars without hesitation.

I had an amazing experience purchasing my Lincoln! The entire process was smooth from start to…read morefinish. My sales rep Mark B was very knowledgeable, friendly and genuinely cared about helping me find the perfect vehicle. He answered all of my questions, kept me informed throughout the process, and never made me feel pressured. The whole team there is very professional! I highly recommend this dealership and my salesman to anyone looking for a new vehicle!

Import specialties are amazing people who do quality workmanship for a far and honest price ! These…read morepeople go out of their way to make sure your car gets fixed and repaired the right way ! I highly recommend them . Go see for yourself the professionalism and how they treat you when you walk in the front door .

My experience with Import Specialties has been consistently frustrating across multiple vehicles,…read moreand unfortunately, it reflects a pattern--not a one-time issue. LET IT BE KNOWN I WOULD NOT GIVE THEM A STAR, BUT THE REVIEW REQUIRES ME TO GIVE THEM SOMETHING. brake-related a nearby shop I own several cars, and I trusted this shop with multiple projects. On my BMW 750Li, I paid to fix a check engine issue, yet the car was returned multiple times with the same problem still present. After installing new rims and tires, the steering wheel was off-center, and the car shook at certain speeds. Instead of properly diagnosing the issue, I was told the rims were bent and needed to be replaced. After spending money on new wheels, it turned out the real issue was a brake-related one. Import Specialties worked on my Bentley GT Speed, and despite replacing five mass air flow sensors, the check engine light continued to come on. I was then told I needed approximately $25,000 in additional work, including catalytic converters and O2 sensors, based on a remote consultation. I took the vehicle to a Bentley dealer in Phoenix for a second opinion. They immediately questioned that diagnosis and explained that if those components were truly failing, the system would clearly indicate it. They identified and fixed the actual issue, and the check engine light never came back on. I drove the car to California and traded it without any issues. I also entered into a major build with them involving a BMW 2JZ swap that was supposed to produce 900+ horsepower. I paid $40,000 in cash and another $10,000 on a credit card for the engine and installation, with additional work planned (rims, tires, paint, and PPF). Due to a lack of progress and growing concerns, I stopped the build and sold the car to a BMW specialist shop down the road. When I asked for my money back, I was told the parts and engine had already been ordered--but they were supposedly stored at the owner's house, not the shop. I was then told I would be charged a $5,000 restocking fee. That raised serious questions. With my Range Rover, I paid over $30,000 for an engine replacement. I was told the engine would be completed in December, which it was, but it wasn't even picked up until late February. After multiple delays and additional charges (including $2,500 for parts that did not resolve the issue), the vehicle still stalled and had recurring check-engine light issues immediately after I got it back. I eventually took the car to a nearby shop. They diagnosed and fixed the issue within a day. It was discovered that key components were either missing, improperly installed, or not connected at all. While I was at Import Specialties, I also witnessed another customer who had been waiting approximately seven months for an engine replacement with no visible progress. The moment he asked for his car back, they suddenly said it would be done the next day--and it was. That speaks volumes. Across all of my experiences, the pattern has been the same: Poor or incorrect diagnosis Repeated delays and missed timelines Escalating costs without resolution Lack of transparency Communication issues This situation has cost me a significant amount of time and money. In one instance, my son wasn't even able to drive his car during the holidays because the issues were never properly resolved. My wife has been back since October and still has not been able to drive the Range Rover I had serviced. As a result, I was forced to order a custom 2026 Range Rover, which came with a six-month wait and is only now arriving in the next few weeks. In the meantime, I had to purchase her a separate vehicle just so she could have reliable transportation while waiting for either the repair or the new vehicle. If you're considering this shop, I strongly recommend that you think carefully before moving forward.

Been coming to Zemp for a decade!…read more They don't just keep us running, they explain everything and actively work to provide the best value when repairs are needed. Sometimes they work so hard to get the best price on a part or beat repair strategy that I can't believe it. Quick count, I think I've brought 9 different vehicles here in that time. Appreciate these guys.

I have taken two of my cars to Zemp Auto, I have been happy with the service I have received on…read moreboth of them, everything from oil change to air conditioning work on both cars. I feel they do not try to push you to repair every little thing on your car